La Terraza Hotel

3.0 star property
Hotel in Jalpan de Serra with 24-hour front desk and coffee shop/cafe

Photo gallery for La Terraza Hotel

Front of property
Balcony
Superior Double Room, 1 Double Bed, Non Smoking
Hallway
Children's pool

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Breakfast available
  • Room service
  • 24/7 front desk
  • Air conditioning
  • Housekeeping
The current price is AU$79
includes taxes & fees
9 Mar - 10 Mar

Room options

Available filters for rooms
Showing 2 of 2 rooms

Superior Double Room, 1 Double Bed, Non Smoking

Highlights

Air conditioning
Pillow menu
Blackout curtains
Private bathroom
Free bottled water
Cable channels
Daily housekeeping
Desk
  • Sleeps 2
  • 1 Double Bed

Superior Room, 2 Double Beds, Non Smoking

Highlights

Air conditioning
Pillow menu
Blackout curtains
Private bathroom
Free bottled water
Cable channels
Daily housekeeping
Desk
  • Sleeps 4
  • 2 Double Beds

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About the area

Map
Carr. Federal 120 San Juan del Rio, Xilitla Km. 183, Jalpan de Serra, QUE, 76340

What's nearby

  • Santiago de Jalpan Mission - 7 min drive
  • Arqueological Zone of Tacama - 7 min drive
  • Puente de Dios-Rio Escanela Trailheads - 36 min drive
  • Sierra Gorda Biosphere Reserve - 63 min drive
  • Sierra Gorda Biosphere Reserve - 64 min drive

Restaurants

  • ‪La Casita de Alex - ‬8 min drive
  • ‪El Aguaje del Moro - ‬7 min drive
  • ‪El portal de xalpan - ‬6 min drive
  • ‪Manglar Gastro Bar & Sushi - ‬5 min drive
  • ‪Antojitos Gus Gus - ‬17 min walk

About this property

La Terraza Hotel

Property highlights
Located close to Sierra Gorda Biosphere Reserve, La Terraza Hotel provides a terrace, a coffee shop/cafe and a garden. The on-site Mexican cuisine family restaurant, TERRAZA RSTAURANTE, offers breakfast, lunch, dinner and children's meals. In addition to a bar, guests can connect to free in-room WiFi.
Other perks include:
  • A children's pool
  • Free self-parking
  • Cooked-to-order breakfast (surcharge), express check-out and express check-in
  • Concierge services, a 24-hour front desk and tour/ticket information
Room features
All guest rooms at La Terraza Hotel boast thoughtful touches, such as pillow menus and air conditioning, in addition to amenities, such as free WiFi and free bottled water.
More conveniences in all rooms include:
  • Showers and free toiletries
  • Cable channels, daily housekeeping and desks

Languages

Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Food and drink

  • Daily cooked-to-order breakfast available 8:00 AM to 11:00 AM for a fee: MXN 90 to 170 for adults and MXN 90 to 170 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • TERRAZA RSTAURANTE

Things to do

  • Children's pool

Family friendly

  • Children's pool

Conveniences

  • 24-hour front desk

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Pillow menu

Bathroom

  • Free toiletries
  • Shower
  • Towels provided

Entertainment

  • Cable channels

Food and drink

  • Free bottled water
  • Limited room service

More

  • Air conditioning
  • Desk
  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
2 children, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit is payable by wire transfer and is due within 24 hours of booking the reservation.

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: approximately MXN 90 to 170 for adults and MXN 90 to 170 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old.
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a security system and a first aid kit

We should mention

This property does not have any lifts
Only registered guests are allowed in the guestrooms

Property is also known as

Terraza Hotel Jalpan de Serra
La Terraza Hotel Hotel
La Terraza Hotel Jalpan de Serra
La Terraza Hotel Hotel Jalpan de Serra

Frequently asked questions

Does La Terraza Hotel have a pool?

Yes, this property has a children's pool.

How much does it cost to stay at La Terraza Hotel?

As of 23 Feb 2025, prices found for a 1-night stay for 2 adults at La Terraza Hotel on 9 Mar 2025 start from AU$78.70, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is La Terraza Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking at La Terraza Hotel?

Self-parking is free at this property.

What time is check-in at La Terraza Hotel?

Check-in start time: 3:00 PM; check-in end time: midnight.

What time is check-out at La Terraza Hotel?

Checkout is at noon.

Where is La Terraza Hotel located?

Situated in Jalpan de Serra, this hotel is 22.9 mi (36.8 km) from Sierra Gorda Biosphere Reserve.

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La Terraza Hotel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 70 out of 143 reviews
Rating 8 - Good. 54 out of 143 reviews
Rating 6 - Okay. 11 out of 143 reviews
Rating 4 - Poor. 4 out of 143 reviews
Rating 2 - Terrible. 4 out of 143 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

FRANCISCO

Nice hotel very clean good service!
Stayed 4 nights in Oct 2024

8/10 Good

Delia

Liked the view around La Terraza Hotel. That it had a restaurant to enjoy eating. Best of all was the beautiful view was breath taking..
Stayed 4 nights in Nov 2024

10/10 Excellent

Rozita

Good Hotel
Stayed 1 night in Mar 2024

8/10 Good

meghan

Owner and employees were great. Decent breakfast menu md food. Clean place. Outside of town, so not convienant if you want to explore Jalpan. Right off highway so it was loud.

8/10 Good

ANA

Se escucha ruido por las noches ya que el hotel está a pie de carretera
Stayed 1 night in Jan 2025

8/10 Good

Marvin

El Internet falla mucho
Stayed 2 nights in Dec 2024

8/10 Good

Jose Francisco

Excelente ubicación, trato y atención, lo único que cambiaria sería la puerta del baño que es de vidrio y la verdad es un poco incómodo para el acompañante aunque sea tu pareja
Stayed 1 night in Nov 2024

8/10 Good

Jennifer

Stayed 1 night in Nov 2024

10/10 Excellent

Jessica

Excelente atención y muy limpio y el restaurante de aún lado del hotel delicioso
Stayed 2 nights in Nov 2024

8/10 Good

Jorge Armando Salinas

Para su categoría bien
Stayed 2 nights in Sep 2024

10/10 Excellent

Lidia

Stayed 3 nights in Sep 2024

6/10 Okay

Francisco

Xxxxxx
Stayed 1 night in Jul 2024

8/10 Good

Verified traveller

En la recepción no había quien recibiera , para bajar a la alberca no hay opción para ir internamente y te expones a la calle
Stayed 1 night in Jul 2024

8/10 Good

Marco Antonio

Stayed 1 night in Jul 2024

8/10 Good

RICARDO

Se los recomiendo saludos
Stayed 1 night in May 2024

10/10 Excellent

Omar

Stayed 2 nights in May 2024

8/10 Good

carlos

La atención de el personal es muy buena y el servicio también. En el restaurante la comida es regular. Lo único que no nos gustó fue que uno de los trabajadores jóvenes de el hotel llevó a sus amigos en la tarde que estuvimos ahí y no dejaron usar la alberca ya que es pequeña y ellos se aventaban y no respetaban nada. Mi hijo de 6 años no pudo estar dentro ni 10 minutos.
Stayed 2 nights in May 2024

8/10 Good

J.Félix

Bien!!
Stayed 1 night in Mar 2024

10/10 Excellent

Alejandro

Las instalaciones son buenas, aceptables para este hotel aunque la zona de la piscina, la terraza concretamente luce incompleta. El hotel es bueno para un par de noches. El wifi funciona bien.
Stayed 2 nights in Mar 2024

10/10 Excellent

Luis Ernesto

Stayed 1 night in Mar 2024

10/10 Excellent

Arturo

Stayed 1 night in Mar 2024

8/10 Good

ederi

Stayed 1 night in Sep 2023

2/10 Terrible

Karen

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Tienen que trabajar mucho en su Atencion al cliente, la señorita de recepción no sabe nada del lugar donde vive si le preguntas a donde ir o si llegas sin tour te dice que solo hay una y que la busques en el centro. También no servía la regadera y le dijimos y dijo que así funcionaba, al final mando a revisarla. En cocina se come muy rico pero la señorita que atiende no sabe darte explicación de cómo se sirven los platillos. Y son muy lentos al servir.
Stayed 3 nights in Jul 2023

6/10 Okay

Francisco José

Stayed 3 nights in Jul 2023

10/10 Excellent

Carlos

Stayed 2 nights in Jun 2023