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Herbert Samuel Jerusalem

Jerusalem hotel in Jerusalem City Centre with full-service spa and 24-hour fitness centre
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Herbert Samuel Jerusalem

Indoor pool
Front of property
Superior Room | City view
Minibar, in-room safe, desk, blackout curtains
Meeting facility
VIP Access

Reviews

8.8 out of 10

Excellent

Guests liked:

Friendly staff

Popular amenities

  • Room service
  • Spa
  • Bar
  • Gym
  • Pool
  • Breakfast available
The price is AU$275
includes taxes & fees
4 Dec - 5 Dec

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Room options

Available filters for rooms
Showing 3 of 3 rooms

Superior Room

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Flat-screen TV
Blackout curtains
Hairdryer
Bathrobes
  • 20 sq m
  • Sleeps 2
  • 1 King Bed

Deluxe Room

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Blackout curtains
Hairdryer
Bathrobes
  • 28 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds

Luxury Suite

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Blackout curtains
Hairdryer
Bathrobes
  • 40 sq m
  • Sleeps 3
  • 1 King Bed

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About the area

Map
Shamai 25, Jerusalem

What's nearby

  • Ben Yehuda Street - 1 min walk - 0.0 km
  • Machane Yehuda Market - 11 min walk - 1.0 km
  • Church of the Holy Sepulchre - 15 min walk - 1.2 km
  • Al-Aqsa Mosque - 5 min drive - 3.5 km
  • Western Wall - 5 min drive - 2.7 km

Getting around

  • Yekuti'el Adam Station - 19 min drive
  • Jerusalem Biblical Zoo Station - 20 min drive
  • Tel Aviv (TLV-Ben Gurion) - 44 min drive

Restaurants

  • ‪Mike's Place - ‬2 min walk
  • ‪Mr. Greens - ‬1 min walk
  • תמול שלשום
  • ‪זוני - ‬1 min walk
  • ‪Aroma Yafo - ‬2 min walk

About this property

Herbert Samuel Jerusalem

Hotel located in Jerusalem City Centre
Consider a stay at Herbert Samuel Jerusalem and take advantage of a coffee shop/cafe, a library and dry cleaning/laundry services. Indulge in a massage, a facial and a body treatment at Spa, the on-site spa. The on-site Middle Eastern cuisine restaurant, Dining Room, serves dinner. In addition to a bar and a 24-hour gym, guests can connect to free in-room WiFi.
You'll also find perks such as:
  • An indoor pool
  • Buffet breakfast (surcharge), luggage storage and free newspapers
  • A lift, tour/ticket information and meeting rooms
  • A computer station, a porter/bellboy and massage treatment rooms
  • Guest reviews say great things about the helpful staff and first-rate property condition
Room features
All 137 rooms boast comforts, such as 24-hour room service and free international calls, as well as thoughtful touches, such as laptop-compatible safes and air conditioning.
Extra conveniences in all rooms include:
  • Bathrooms with showers and free toiletries
  • 40-inch flat-screen TVs with cable channels
  • Separate sitting areas, coffee/tea makers and daily housekeeping

Languages

Arabic, English, Hebrew, Russian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (USD 35 per night)

Food and drink

  • Daily buffet breakfast available 7 AM to 10:00 AM for a fee: USD 35 for adults and USD 35 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Dining Room
  • Lobby Cafe

Family friendly

  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Business centre
  • Computer station
  • Meeting rooms

Full-service spa

  • Facials
  • Massage
  • Sauna
  • Spa open daily
  • Spa treatment rooms
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Grab bar near toilet
  • Lift
  • Wheelchair accessibility

More

  • 1 building
  • 7 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free international calls
  • Laptop-compatible safe
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in time starts at 4:00 PM
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival
Check-in on Saturdays and public holidays is 1 hour after sunset, which is approximately 7 PM in winter and 9 PM in summer.
Customers may be requested by the property to provide documentation of recent travel history (such as showing passport immigration stamps) and/or complete a health declaration.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be asked to pay the following charges at the property: Israel value-added tax (17%). Nonresident travellers who present a valid passport and tourist visa may be exempt from value-added tax (17%).

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: from approximately USD 35 for adults and from USD 35 for children
  • Nearby parking fee: USD 35 per night (1640 ft away)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a security system and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Children under 18 years old are not allowed in the swimming pool or hot tub without adult supervision
Guests under 18 years old are not allowed in the spa, and guests under 18 years old are only allowed with adult supervision

Property is also known as

Herbert Samuel Jerusalem Hotel
Herbert Samuel Hotel
Herbert Samuel Jerusalem
Herbert Samuel
Herbert Samuel Jerusalem Hotel
Herbert Samuel Jerusalem Jerusalem
Herbert Samuel Jerusalem Hotel Jerusalem

Frequently asked questions

Does Herbert Samuel Jerusalem have a pool?

Yes, this property has an indoor pool.

How much does it cost to stay at Herbert Samuel Jerusalem?

As of 3 Dec 2024, prices found for a 1-night stay for 2 adults at Herbert Samuel Jerusalem on 4 Dec 2024 start from AU$275.02, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Herbert Samuel Jerusalem pet-friendly?

No, only service animals are welcome at the property.

What time is check-in at Herbert Samuel Jerusalem?

Check-in begins at 4:00 PM.

What time is check-out at Herbert Samuel Jerusalem?

Checkout is at 11 AM.

Where is Herbert Samuel Jerusalem located?

Located in Jerusalem City Centre, this spa hotel is steps away from Ben Yehuda Street and Zion Square. Tiferet Yisrael Synagogue and New Gate are also within 10 minutes.

Herbert Samuel Jerusalem Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 426 out of 685 reviews" "
Rating 8 - Good. 162 out of 685 reviews" "
Rating 6 - Okay. 52 out of 685 reviews" "
Rating 4 - Poor. 25 out of 685 reviews" "
Rating 2 - Terrible. 20 out of 685 reviews" "

9.2/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

2/10 Terrible

Eli

Travelled with pets
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
1. Did not receive the complimentary bottle of wine as promised. 2. The hotel was completely empty, yet I was told there were no available upgrades. I was assured my room was the best they had, which is simply untrue as their website clearly shows better options. 3. On the first night, I called the main office to request the heat be turned on. They said they would handle it, but they didn’t. I woke up in a freezing room and ended up catching a cold. 4. Overall, the staff’s attitude was dismissive and unprofessional, making me feel undervalued as a guest.
Stayed 2 nights in Nov 2024

8/10 Good

Lori

Stayed 2 nights in Nov 2024

10/10 Excellent

shana

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing, friendly staff.
Stayed 4 nights in Nov 2024

10/10 Excellent

Lori

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Centrally located, friendly, great cappuccino & breakfast..well priced..
Stayed 1 night in Nov 2024

10/10 Excellent

Lori

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfectly located staff very accommodating well price
Stayed 1 night in Nov 2024

8/10 Good

Avigail

Stayed 1 night in Oct 2024

10/10 Excellent

meir

Stayed 1 night in Sep 2024

10/10 Excellent

Jacob

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel in the heart of Jersualem. Access by car was slightly tricky, and involved a short walk, but the hotel itself was fabulous.
Stayed 1 night in Sep 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful room in an amazing location. Breakfast was beautiful and more than plentiful
Stayed 1 night in May 2024

10/10 Excellent

Stephanie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff was friendly and the room was large. The shower was big enough for four people. A bottle of wine and fruit awaited. Breakfast buffet was huge. Had a relaxing massage at the health spa. Would stay again.
Stayed 2 nights in Jun 2024

10/10 Excellent

Meir

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

10/10 Excellent

Farida, Arlington

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Centrally located to attractions. Check in process during Shabbat was a bit more involved.
Stayed 4 nights in Jun 2024

2/10 Terrible

haya

Travelled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
Disappointed
Stayed 2 nights in Jun 2024

8/10 Good

Alber

Liked: Cleanliness, staff & service, property conditions & facilities
Ok
Stayed 2 nights in May 2024

6/10 Okay

ERAN

Liked: Room comfort
Amazing location... Is not enough
The staff is friendly, the hotel is in decent shape and the location is right at the center of everything which is amazing. However you are not supposed to feel like people in the street are with you in the room when you are on the 8th floor. Any self respecting hotel would have soundproof windows. Service was ok though we asked the safe to be opened and nobody came... Overall a nice hotel and the beds are very comfortable but not recommended if you're a light sleeper because it's very noisy outside until late at night.
Stayed 2 nights in May 2024

10/10 Excellent

Leon

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2024

8/10 Good

Shahar

Liked: Cleanliness, staff & service, room comfort
Shows signs of age but still among the top in town
My third or fourth stay at this hotel and unfortunately it is not keeping the quality it offered in previous stays. Staff is friendly and helpful but the facility maintenance is not keeping up. Noisy aircon, broken sensor in elevator. Water faucet at public toilet wobbly. Yet - the location is great. Plenty of entertainment, attractions and food within walking distance. Beautiful vista from dining room at 11th floor and a great breakfast buffet. Spa and pool at the basement. Spa offers treatments alas a small basement pool isn’t much fun.
Stayed 2 nights in Apr 2024

6/10 Okay

Arie

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024

4/10 Poor

Daniel

Stayed 1 night in Jan 2024

6/10 Okay

amir

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
מלון מאד רועש, המון ילדים שנמצאים הרבה זמן היה רצוי חדר באגף שקט יותר אין חניה במלון עצמו למרות שיש בבנין חניון שאמרו לנו שהוא לעובדים. החניון שנתנו רחוק וצריך ללכת ממנו בגשם ובקור עם מזוודות למלון בלי שום עזרה מהצוות. ארוחת בוקר מוגשת בכלים חד פעמיים, מבחר מאד דל ולא ברמה המצופה ממלון 5 כוכבים
Stayed 1 night in Jan 2024

10/10 Excellent

Leon

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent Hotel
The location and the service at this hotel is excellent. Parking is available at a lot close to the hotel. The food is excellent.
Stayed 4 nights in Jan 2024

10/10 Excellent

Rachel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Aug 2023

10/10 Excellent

Maurice

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel definitely will return!!
Stayed 1 night in Oct 2023

10/10 Excellent

Samuel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing
Stayed 4 nights in Oct 2023

10/10 Excellent

Michael

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall great stay we enjoyed the location. It was a lot to do at that location which made it very convenient for us. Did not have to take any type of extra transportation. Also great food areas around. The staff was great. They helped us out on any and everything we asked for. we definitely recommend and we would stay there again.
Stayed 8 nights in Sep 2023

General hotel information

Reasons to Book
Nearby Parking & Property Cleanliness
Check-In Time
3:00 PM
Check-Out Time
11:00 AM
Address
Shamai 25, Jerusalem