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Hallmark Hotel by BON Hotels

3.5 star property
Hotel in Johannesburg with fitness centre and rooftop terrace

Photo gallery for Hallmark Hotel by BON Hotels

Exterior
Reception
Executive Penthouse | Bathroom
Shower, hair dryer, towels, soap
Restaurant

Reviews

8.4 out of 10
Very good

Popular amenities

  • Gym
  • Bar
  • 24/7 front desk
  • Room service
  • Breakfast available
  • Air conditioning

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Premium Room

3 bedrooms, Egyptian cotton sheets, premium bedding, down duvets

Premium Room

Highlights

Soundproofed
Individually decorated
Air conditioning
Heating
Flat-screen TV
Blackout curtains
Down duvet
Premium bedding
  • 37 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room

3 bedrooms, Egyptian cotton sheets, premium bedding, down duvets

Standard Room

Highlights

Soundproofed
Individually decorated
Air conditioning
Heating
Flat-screen TV
Blackout curtains
Down duvet
Premium bedding
  • 24 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Room

Executive Room

Executive Room

Highlights

Soundproofed
Individually decorated
Air conditioning
Heating
Flat-screen TV
Blackout curtains
Down duvet
Premium bedding
  • 80 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room

3 bedrooms, Egyptian cotton sheets, premium bedding, down duvets

Deluxe Room

Highlights

Soundproofed
Individually decorated
Air conditioning
Heating
Flat-screen TV
Blackout curtains
Down duvet
Premium bedding
  • 30 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Penthouse

Executive Penthouse

Executive Penthouse

Highlights

Separate dining area
Separate sitting area
Soundproofed
Individually decorated
Fireplace
Air conditioning
Heating
Dining table
  • 410 sq m
  • City view
  • Sleeps 6
  • 1 Single Bed, 1 King Bed and 1 Queen Bed

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About the area

Map
54 Siemert Rd, Johannesburg, Gauteng, 2094

What's nearby

  • Ellis Park Stadium - 5 min walk - 0.5 km
  • Carlton Centre - 15 min walk - 1.3 km
  • Johannesburg City Hall - 2 min drive - 2.3 km
  • University of Witwatersrand - 3 min drive - 3.0 km
  • Gold Reef City Casino - 6 min drive - 7.8 km

Getting around

  • Ellis Park Station - 4 min walk
  • Johannesburg Park Station - 11 min drive
  • Johannesburg (JNB-O.R. Tambo Intl.) - 24 min drive

Restaurants

  • ‪Downtown Jo'burg - ‬9 min walk
  • ‪Soul Souvlaki - ‬9 min walk
  • ‪KFC - ‬7 min walk
  • ‪Shakers - ‬9 min walk
  • ‪McDonald's - ‬6 min walk

About this property

Hallmark Hotel by BON Hotels

Hotel near Melrose Arch Shopping Centre
You can look forward to an airport shuttle, a rooftop terrace and a coffee shop/cafe at Hallmark Hotel by BON Hotels. Free in-room WiFi is available to all guests, along with a hair salon and dry cleaning/laundry services.
Additional perks include:
  • Free self-parking
  • Cooked-to-order breakfast (surcharge), a round-trip airport shuttle (surcharge) and luggage storage
  • A gift shop, a porter/bellboy and wedding services
  • Guest reviews say great things about the helpful staff
Room features
All guest rooms are individually decorated, and feature comforts, such as premium bedding and laptop-compatible safes, in addition to thoughtful touches, such as laptop-friendly workspaces and air conditioning.
Other conveniences in all rooms include:
  • Heating and ceiling fans
  • Egyptian cotton sheets, pillowtop mattresses and down duvets
  • Bathrooms with showers and hairdryers
  • 32-inch flat-screen TVs with satellite channels
  • Daily housekeeping, electrical adapters/chargers and phones

Languages

English

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Onsite parking available only on request
  • Free secured self parking on site

Food and drink

  • Weekend cooked-to-order breakfast available 7:00 AM to 11:00 AM for a fee: ZAR 155 for adults and ZAR 155 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas

Things to do

  • Bicycle tours
  • Gym
  • TV in common areas

Family friendly

  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Guidebooks
  • Hair salon
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 2 meeting rooms
  • Business centre
  • Conference centre

Outdoors

  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Egyptian cotton sheets
  • Pillowtop mattress
  • Rollaway/extra bed (surcharge)

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with satellite channels

Food and drink

  • Free bottled water
  • Limited room service
  • Restaurant dining guides

More

  • Air conditioning
  • Ceiling fan
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Heating
  • Individual decor
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 2:00 PM
Early check-in subject to availability
Early check-in fee: ZAR 500
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
Late check-out fee: ZAR 500

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation

Renovations and closures

This property is closed from 10 June 2025 to 9 June 2027 (dates subject to change).

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for ZAR 250 per night.

Payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: from approximately ZAR 155 for adults and from ZAR 155 for children
  • Airport shuttle fee: ZAR 500 per person (one-way)
  • Early check-in fee: ZAR 500 (subject to availability)
  • Late check-out fee: ZAR 500 (subject to availability)
  • Rollaway bed fee: ZAR 250 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve on-site parking
This property accepts credit cards, debit cards and cash
Noise-free guestrooms cannot be guaranteed

Property is also known as

Hallmark Hotel
Hallmark By Bon Hotels
Hallmark Hotel by BON Hotels Hotel
Hallmark Hotel by BON Hotels Johannesburg
Hallmark Hotel by BON Hotels Hotel Johannesburg

Frequently asked questions

Is Hallmark Hotel by BON Hotels pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hallmark Hotel by BON Hotels?

Self-parking is free at this property.

What time is check-in at Hallmark Hotel by BON Hotels?

Check-in begins at 2:00 PM. Early check-in is available for a fee of ZAR 500 (subject to availability). Late check-in is available during limited hours.

What time is check-out at Hallmark Hotel by BON Hotels?

Checkout is at 11:00 AM. Late checkout is available for ZAR 500 (subject to availability).

Does Hallmark Hotel by BON Hotels provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of ZAR 500 per person applies.

Where is Hallmark Hotel by BON Hotels located?

Located in Johannesburg CBD, this hotel is within a 10-minute walk of The AGOG and Ellis Park Stadium. Joubert Park and Carlton Centre are also within 1 mile (2 km). Ellis Park Station is only a 4-minute walk and Johannesburg Park Station is 26 minutes.

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Hallmark Hotel by BON Hotels Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 29 out of 55 reviews
Rating 8 - Good. 17 out of 55 reviews
Rating 6 - Okay. 3 out of 55 reviews
Rating 4 - Poor. 2 out of 55 reviews
Rating 2 - Terrible. 4 out of 55 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10

Hotel staff was very nice and helpful. Area where hotel is located isnt excatly safe for tourists but hotel has 24/7 security and easy to uber everywhere to and from the hotel.
Stayed 7 nights in May 2025

8/10

Stay was relaxing
Stayed 1 night in Nov 2024

10/10

Comfortable, clean, large room for 2 people. Staff were pleasant and polite. Room service was prompt and the food was affordable and satisfying.
Stayed 1 night in Sep 2024

8/10

The staff was extremly friendly and helpful. The food and the music in the Jazzclub was awesome. The floor in my room could have been vacuumed better.
Stayed 2 nights in Dec 2024

8/10

Hallmark is more of a party hotel. I was looking forward to having dinner on the roof top over looking the city at sunset, but instead I was met with hookah bar with DJ loud music and a staff looking at me strangely when I asked for food. If partying is your scene, then this is the place for you. It looks like it would be a fun place to party if you did that.
Stayed 1 night in Jan 2025

10/10

Very nice
Stayed 2 nights in Nov 2024

10/10

The staff are exceptional. Best on the continent

10/10

The staff is super friendly and helpful. It feels very safe.
Stayed 5 nights in Jan 2024

10/10

Great way to experience JHB in all its glory. Well-appointed rooms, super friendly staff, and great location for those looking to explore the inner city. Would totally recommend to anyone! Our go-to place when we visit Jozi!
Stayed 5 nights in May 2023

6/10

The room and hotel was generally nice. I usually book Hallmark when I visit Joburg. This time though, we went to the bar to have drinks and requested drinks and the bartender told us she wasn’t making any drinks because it’s cold and she didn’t want to touch the ice. It was a woman with locs, she wore glasses, and she was a bit bright skinned. She argued with me and told me it was beer and premade drinks only, but then I saw others with bottles, shots, and mixed drinks. She wouldn’t have said that to older white folks walking in there for sure, but since I’m a Black American I guess she didn’t want to serve me. She offered no free drink or anything the next day either, due to her rude service. The front desk staff were nice however. We also liked our room (it had a super nice view). Experience was generally cool, except for that 1 hiccup.
Stayed 2 nights in Apr 2025

8/10

It was a fairly nice place. The only thing is there were no irons in the hotel room, although Expedia said there would be. Basically had to share an iron with the entire hotel and call or go down and ask and wait for a while each time to get one. Which took time away from my trip. Staff were nice though, but that needs fixed.
Stayed 2 nights in Dec 2024

10/10

The hotel is very nice. I especially like the way it’s decorated on the inside. I also like that they have a barbershop inside of the hotel lobby. The staff are very nice, especially Cindy. The views on the rooftop is amazing. I will definitely stay here again on my next visit.
Stayed 1 night in Feb 2023

10/10

Hotel was very nice, staff were really friendly, nice coffee shop/cafe downstairs for breakfast and the Marabi Club (Jazz club) downstairs in the basement was great. Area is fine to get Uber/taxi from but not advised to walk. Only one downside of the room was the shower wasn’t great, but rest of the room was nice. Would recommend.
Stayed 2 nights in Oct 2023

6/10

The property is by itself good, but the surrounding area outside the hotel does not make one feel safe and secure.
Stayed 1 night in Nov 2022

10/10

Room is very nice and spacious, we have a wrap around balcony where we have coffee every morning. Bathroom is also spacious and always clean with a nice tub. My issue was the curtains are not thick enough so one can see through the bathroom at night when lights are on. So we had to take a shower in the dark. Cindy at the front desk is a rock star! She helped us every step of the way.
Stayed 3 nights in May 2024

10/10

If you want a stay in a fantastic hotel that is right in the middle of Johannesburg...a hotel that is not located in the mostly-affluent sections of Johannesburg, containing all of the predictable and thus somewhat boring hotel brands, then this is the place for you. With its decor emphasizing an artistic avant garde expression, the staff is outstanding and always willing to help. Sure, the neighborhood is a bit more spicy than the all-too-safe and predictable hotel neighborhoods in the outlying areas of Johannesburg. But we felt fully supported by the staff, who went out of their way to make us feel welcome and safe. The room was modern and tastefully appointed and the food was very good. We felt it was very well priced.
Stayed 3 nights in Sep 2023

2/10

I explicitly booked this hotel because it was in the Cape Town CBD and, most importantly, the listing showed it had a swimming pool. It did not. The listing changed to remove all references to a pool within minutes of my complaint. I cancelled my booking on the spot on the promised of a full refund. Two weeks later, after many emails, providing all the information they asked for and having countered every excuse they could come up with, I have not received my refund and they are now ghosting me, leaving me with no option but to go through my credit card provider to get my money back. They are lovely to your face but complete fraudsters once you're no longer present. Absolutely shocking. Avoid.
Stayed 2 nights in Jan 2025

2/10

We had someone enter our room in the middle of the night, even though I had bolted the door from the inside. This is unacceptable and should not have happened. Fortunately, the person who entered left when we shouted at them. There is also no temperature control in the room, and it was very hot for the first half of the night. The room faces the street, which is very noisy, especially on a weekend night.
Stayed 1 night in Oct 2023

8/10

Fint hotel til prisen
Stayed 2 nights in Jan 2025

4/10

Stayed 2 nights in Dec 2024

4/10

The room was ok. The cup for coffee was stuck to the saucer from prior substance. The bathroom was very clean. Matresses are worn, the room design is great. The hallways have holes (not on purpose) in the wall exposing plumbing. My window view was of a building 5 feet apart with broken windows and visible people in it. The location is very sketchy, Unsafe,
Stayed 1 night in Oct 2024

10/10

Stayed 1 night in May 2024

8/10

Établissement et services parfait, secteur non suggéré.
Stayed 2 nights in Apr 2024

6/10

Äusserst gefährliche Umgebung - keine Chance zu Fuss vom Hotel wegzugehen - auch nicht am Tag!!!
Stayed 3 nights in Feb 2024

2/10

Local escuro, parece uma caverna. De péssima localização, aparência feia e suja. Ar-condicionado não funciona, foi solicitado reparo automático afins é nada movimentado pela administração. Quartos sem janelas e abafados. Corredores de péssima iluminação, ambiente escuro e de difícil visualização das portas e elevadores. Inclusive tinha previsão de retorno e foi cancelado na primeira estadia. Fotos e etc.. no perfil do hotel são fakes, maquiadas!
Stayed 1 night in Jan 2024