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Sheraton Pretoria Hotel

5.0 star property
Luxury Pretoria hotel in Arcadia with 2 restaurants
your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Sheraton Pretoria Hotel

Terrace/patio
View from property
Sauna, body treatments, body wraps, body scrubs, facials, reflexology
Sauna, body treatments, body wraps, body scrubs, facials, reflexology
View from property

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Parking available
  • Pool
  • Bar
  • Breakfast available
  • 24/7 front desk
  • Spa

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Classic Room, 1 King Bed

Classic Room, 1 King Bed

Classic Room, 1 King Bed

Highlights

Soundproofed
Air conditioning
Connecting rooms available
HDTV
Hypo-allergenic bedding
Pillow menu
Down duvet
Premium bedding
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Room, 2 Single Beds

Executive Room, 2 Single Beds

Executive Room, 2 Single Beds

Highlights

Soundproofed
Air conditioning
Connecting rooms available
HDTV
Hypo-allergenic bedding
Pillow menu
Down duvet
Premium bedding
  • 41 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Classic Room, 2 Single Beds

Classic Room, 2 Single Beds

Classic Room, 2 Single Beds

Highlights

Soundproofed
Air conditioning
Connecting rooms available
HDTV
Hypo-allergenic bedding
Pillow menu
Down duvet
Premium bedding
  • 30 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Deluxe Room, 1 King Bed, View, Corner

Deluxe Room, 1 King Bed, View, Corner

Deluxe Room, 1 King Bed, View, Corner

Highlights

Soundproofed
Air conditioning
Connecting rooms available
HDTV
Hypo-allergenic bedding
Pillow menu
Down duvet
Premium bedding
  • 41 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Single Beds

Deluxe Room, 2 Single Beds

Deluxe Room, 2 Single Beds

Highlights

Soundproofed
Air conditioning
Connecting rooms available
HDTV
Hypo-allergenic bedding
Pillow menu
Down duvet
Premium bedding
  • 41 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Executive Room, 1 King Bed

Executive Room, 1 King Bed

Executive Room, 1 King Bed

Highlights

Soundproofed
Air conditioning
Connecting rooms available
HDTV
Hypo-allergenic bedding
Pillow menu
Down duvet
Premium bedding
  • 41 sq m
  • Sleeps 2
  • 1 King Bed
Lobby

Protea Hotel by Marriott Pretoria Loftus Park

Pool
Parking included
Free WiFi
Restaurant
9.2 out of 10, Wonderful, (117)
The price is AU$98
includes taxes & fees
10 Jan - 11 Jan 2025
Protea Hotel by Marriott Pretoria Loftus Park
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About the area

Map
643 Corner Of Church And Wessels Streets, Arcadia, Pretoria, Gauteng, 0007

What's nearby

  • Union Buildings - 11 min walk
  • Loftus Versfeld Stadium - 3 min drive
  • University of Pretoria - 3 min drive
  • National Zoological Gardens of South Africa - 4 min drive
  • UNISA - 4 min drive

Getting around

  • Johannesburg (JNB-O.R. Tambo Intl.) - 39 min drive

Restaurants

  • ‪Red Eagle Spur Steak Ranch - ‬11 min walk
  • ‪Pricepride - Pretorius Street - ‬8 min walk
  • ‪McDonald's - ‬11 min walk
  • ‪Chicken Licken - ‬18 min walk
  • ‪Roman's Pizza - ‬10 min walk

About this property

Sheraton Pretoria Hotel

Luxury family-friendly hotel located in Arcadia
Consider a stay at Sheraton Pretoria Hotel and take advantage of an airport shuttle, a poolside bar and a terrace. Indulge in a facial, a manicure/pedicure and a body wrap at the on-site spa. Make sure that you enjoy breakfast, lunch and dinner at the two on-site restaurants. Stay connected with free in-room WiFi, and guests can find other amenities, such as shopping on-site and a garden.
Other perks include:
  • An outdoor pool with pool umbrellas
  • Buffet breakfast (surcharge), self-parking (surcharge) and a round-trip airport shuttle (surcharge)
  • Express check-out, express check-in and babysitting (surcharge)
  • A banquet hall, meeting rooms and a ballroom
Room features
All 175 rooms boast comforts, such as 24-hour room service and premium bedding, in addition to thoughtful touches, such as pillow menus and laptop-compatible safes.
Other amenities include:
  • Hypo-allergenic bedding, down duvets and rollaway/extra beds (surcharge)
  • Bathrooms with separate baths/showers and bidets
  • 32-inch HDTVs with satellite channels
  • LED light bulbs, cots/infant beds and coffee/tea makers

Languages

Afrikaans, English, French, Xhosa, Zulu

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Area shuttle (surcharge)
  • Train station pick-up shuttle (surcharge)
  • Parking on site (ZAR 80 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: ZAR 290 per person
  • 2 restaurants
  • A bar/lounge
  • A poolside bar

Things to do

  • Full-service spa
  • Outdoor pool
  • Piano
  • Sauna
  • Shopping
  • Steam room

Family friendly

  • Babysitting (surcharge)
  • Cot (surcharge)
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business centre
  • Meeting rooms

Outdoors

  • Garden
  • Pool umbrellas
  • Terrace

Full-service spa

  • Body scrubs
  • Body wraps
  • Facials
  • Manicures/pedicures
  • Massage
  • Reflexology
  • Sauna
  • Spa open daily
  • Spa treatment rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices in meeting rooms
  • Height-adjustable showerhead
  • Lift
  • Low-height electrical sockets in bathroom
  • Low-height view port in door
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

Room amenities

Bedroom

  • Blackout drapes
  • Cot (surcharge)
  • Down comforter
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bidet
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • 32-inch LCD TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Espresso maker
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 5:30 AM
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
Late check-out fee: ZAR 100
Express check-out available

Special check-in instructions

This property offers transfers from the airport and train station (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
2 children, up to the age of 7 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for ZAR 500.0 per night.
Cots (infant beds) are available for ZAR 400.0 per night

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: ZAR 500 per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: from approximately ZAR 290 per person
  • Airport shuttle fee: ZAR 650.00 per vehicle (one-way)
  • Self-parking fee: ZAR 80 per night
  • Late check-out fee: ZAR 100 (subject to availability)
  • Crib (infant bed) fee: ZAR 400.0 per night
  • Rollaway bed fee: ZAR 500.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

National rating

Quality graded by the Tourism Grading Council of South Africa (TGCSA) – South Africa's official quality assurance organisation.

Property is also known as

Hotel Pretoria
Hotel Sheraton Pretoria
Pretoria Sheraton
Pretoria Sheraton Hotel
Sheraton Hotel Pretoria
Sheraton Pretoria
Sheraton Pretoria Hotel
Sheraton Pretoria Hotel Hotel
Sheraton Pretoria Hotel Pretoria
Sheraton Pretoria Hotel Hotel Pretoria

Frequently asked questions

Does Sheraton Pretoria Hotel have a pool?

Yes, this property has an outdoor pool.

Is Sheraton Pretoria Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking at Sheraton Pretoria Hotel?

Self-parking is available for ZAR 80 per night.

What time is check-in at Sheraton Pretoria Hotel?

Check-in start time: 3:00 PM; check-in end time: 5:30 AM.

What time is check-out at Sheraton Pretoria Hotel?

Checkout is at 11 AM. Late checkout is available for ZAR 100 (subject to availability).

Does Sheraton Pretoria Hotel provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of ZAR 650.00 per vehicle applies.

Where is Sheraton Pretoria Hotel located?

This family-friendly Pretoria hotel is located near the airport, within a 15-minute walk of Union Buildings, Embassy of Zimbabwe and Embassy of the Sahrawi Arab Democratic Republic. Italian Embassy and Embassy of Central African Republic are also within 15 minutes.

Reviews

8.6

Excellent

Rating 10 - Excellent. 203 out of 409 reviews" "
Rating 8 - Good. 136 out of 409 reviews" "
Rating 6 - Okay. 35 out of 409 reviews" "
Rating 4 - Poor. 21 out of 409 reviews" "
Rating 2 - Terrible. 14 out of 409 reviews" "

8.8/10

Cleanliness

8.4/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

8/10 Good

Joan

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The property looked nice and well kept. The room was specious and the floors looked clean and shiny all the time.
Stayed 5 nights in Dec 2024

6/10 Okay

Marian

Liked: Cleanliness
Stayed 5 nights in Dec 2024

8/10 Good

OLUWAFEMI

Liked: Cleanliness, staff & service, property conditions & facilities
They abould change electronics to latest tech
Stayed 9 nights in Sep 2024

10/10 Excellent

Thomasena

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was well maintained and the staff was very nice.
Stayed 4 nights in Aug 2024

10/10 Excellent

WILFREDO

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 13 nights in Apr 2024

8/10 Good

Poshendra

Stayed 1 night in Jul 2024

8/10 Good

Ken

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pleasant hotel in good location.
We stayed here for 5 nights around an international rugby match at Loftus Versveldt stadium. Great location for getting to the game and also right beside the Union Buildings and park. Also a short Uber ride from various good restaurants. Very good service and very friendly staff. The hotel is a little frayed but very comfortable and clean. Only complaint is the availability of wifi which was non existent in our room and patchy in the lobby, restaurant and other public areas.
Stayed 5 nights in Jul 2024

2/10 Terrible

Kieron

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not 5 star. Maybe 2 star.
This is not a 5 stat hotel. Cocroach in the room as we got in. Hair left oher in the basin. Filthy carpets and curtains.
Stayed 1 night in Jul 2024

10/10 Excellent

Carlos

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All good no further comments
Stayed 1 night in Jun 2024

4/10 Poor

Samuel

Stayed 2 nights in Jun 2024

10/10 Excellent

Daddy

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The best hotel in Pretoria
Stayed 1 night in Jun 2024

10/10 Excellent

RICCARDO

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2024

2/10 Terrible

Wisdom

Disliked: Cleanliness, staff & service, property conditions & facilities
Absolutely terrible as there was no power or hot water
Stayed 6 nights in Mar 2024

2/10 Terrible

robert

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Requires big update
Running on generator, one light in room, no air conditioning in room , no lights in bathroom. Asked to be moved
Stayed 1 night in Mar 2024

4/10 Poor

Gary

Travelled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
We stayed here for one night and we had no hot water, no light in the internal bathroom and only one lamp in the main bedroom. It was blamed on loadshedding, but every other business in South Africa seems to be able to work round it with their generators
Stayed 1 night in Mar 2024

10/10 Excellent

Francis

Stayed 1 night in Mar 2024

10/10 Excellent

Nicolas Garcia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was amazing just ask and they will deliver anytime of the day
Stayed 5 nights in Feb 2024

8/10 Good

Wisdom

Stayed 7 nights in Jan 2024

2/10 Terrible

Angela

Travelled with partner
Disliked: Amenities, property conditions & facilities
.

4/10 Poor

Vanessa, panama

Travelled with partner
Disliked: Amenities
Run away if you can.. service is slow, rooms are not clean.

10/10 Excellent

Desiree

Stayed 1 night in Jun 2023

10/10 Excellent

Jorge

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff and made us feel welcome and we stayed comfortable Thanks
Stayed 1 night in Apr 2023

8/10 Good

Grace

Liked: Staff & service, amenities
Property was fine. Very dated, and not very much choice on menus. Mostly Buffett. Staff was lovely. On site spa and hair dresser. Just very dated.
Stayed 1 night in Apr 2023

10/10 Excellent

Hyung Goo

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Spacious and clean room
Stayed 1 night in Mar 2023

10/10 Excellent

PJ

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2023