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G5 Hotel & Serviced Apartment

3.0 star property
Hotel with a 24-hour front desk, near KSL City Mall
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for G5 Hotel & Serviced Apartment

Interior
Front of property
Lobby
Family Quadruple Room
Apartment, 2 Bedrooms

Reviews

7.2 out of 10

Good

Popular amenities

  • Laundry
    Laundry
  • 24/7 front desk
    24/7 front desk
  • Housekeeping
    Housekeeping
  • Air conditioning
    Air conditioning
  • Business services
    Business services

Room options

Available filters for rooms
Showing 11 of 11 rooms

View all photos for Deluxe Twin Room

Minibar, in-room safe, desk, laptop workspace

Deluxe Twin Room

Highlights

Air conditioning
Fridge
LCD TV
Private bathroom
Bidet
Hairdryer
Coffee/tea maker
Minibar
  • 33 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Deluxe Double Room

Minibar, in-room safe, desk, laptop workspace

Deluxe Double Room

Highlights

Air conditioning
Fridge
LCD TV
Private bathroom
Bidet
Hairdryer
Coffee/tea maker
Minibar
  • 33 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Family Quadruple Room

Family Quadruple Room

Family Quadruple Room

Highlights

Air conditioning
Fridge
LCD TV
Private bathroom
Bidet
Hairdryer
Coffee/tea maker
Minibar
  • 42 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Apartment, 2 Bedrooms

Apartment, 2 Bedrooms

Apartment, 2 Bedrooms

Highlights

Air conditioning
Full-sized fridge/freezer
LCD TV
2 bedrooms
Hairdryer
Private bathroom
2 bathrooms
Bidet
  • 65 sq m
  • Sleeps 4
  • 4 Single Beds

View all photos for Family Triple Room

Family Triple Room

Family Triple Room

Highlights

Air conditioning
Fridge
LCD TV
Private bathroom
Bidet
Hairdryer
Coffee/tea maker
Minibar
  • 42 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed

View all photos for Family Triple Room

Minibar, in-room safe, desk, laptop workspace

Family Triple Room

  • Sleeps 3
  • 1 Single Bed and 1 Double Bed

View all photos for Superior No Window

Minibar, in-room safe, desk, laptop workspace

Superior No Window

  • Sleeps 2
  • 1 Queen Bed OR 2 Single Beds

View all photos for Deluxe Twin Room

Minibar, in-room safe, desk, laptop workspace

Deluxe Twin Room

  • Sleeps 2
  • 2 Single Beds

View all photos for Family Quadruple Room

Minibar, in-room safe, desk, laptop workspace

Family Quadruple Room

  • Sleeps 4
  • 2 Double Beds

View all photos for Two Bedrooms Apartment

Minibar, in-room safe, desk, laptop workspace

Two Bedrooms Apartment

  • Sleeps 4
  • 4 Single Beds

View all photos for Deluxe Queen Room

Minibar, in-room safe, desk, laptop workspace

Deluxe Queen Room

  • Sleeps 2
  • 1 Queen Bed

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The price is AU$79
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About the area

Map
G-01, Bangunan Duta Impian, No 14, Jalan Dato Abdullah Tahir, Johor Bahru, Johor, 80050

What's nearby

  • Plaza Pelangi - 10 min walk - 0.8 km
  • KSL City Mall - 18 min walk - 1.6 km
  • Komtar JBCC - 2 min drive - 2.6 km
  • Johor Bahru City Square - 3 min drive - 3.0 km
  • Johor Bahru Customs, Immigration, and Quarantine Complex - 3 min drive - 3.2 km

Getting around

  • JB Sentral - 6 min drive
  • Kranji Station - 8 min drive
  • Singapore (XSP-Seletar) - 33 min drive

Restaurants

  • ‪Banafee Village - ‬1 min walk
  • ‪Carabao Authentic Thai Restaurant - ‬1 min walk
  • ‪Warung Tomyam SA - ‬4 min walk
  • ‪Chok Dee Thai Food - ‬3 min walk
  • ‪Xiao Long Xing Jiang Hu 小龍行江湖 - ‬5 min walk

About this property

G5 Hotel & Serviced Apartment

Hotel near KSL City Mall
Located close to Komtar JBCC and Johor Bahru City Square, G5 Hotel & Serviced Apartment provides dry cleaning/laundry services and a business centre.
Other perks at this hotel include:
  • Express check-in, a 24-hour front desk and luggage storage
  • A front desk safe, concierge services and free newspapers
  • Tour/ticket information
Room features
All 64 rooms feature comforts such as laptop-friendly workspaces and air conditioning, in addition to perks such as safes and minibars.
Extra amenities include:
  • Bathrooms with showers and bidets
  • 32-inch LCD TVs with cable channels
  • Electric kettles, daily housekeeping and desks

Languages

Chinese (Mandarin), English, Malay

Property amenities

Parking and transport

  • Limited on-site parking (max 1 space per unit)

Family friendly

  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business centre

Accessibility

  • No lift

More

  • 4 floors
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 32-inch LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Desk
  • Iron/ironing board on request
  • Laptop workspace
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Late check-in subject to availability
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for MYR 60 per day.
Cots (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: MYR 200.00 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Rollaway bed fee: MYR 60 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash

We should mention

This property does not have any lifts

Property is also known as

G5 Hotel Services Apartment Johor Bahru
G5 Hotel Services Apartment
G5 Services Apartment Johor Bahru
G5 Services Apartment
G5 & Serviced Johor Bahru
G5 Hotel Services Apartment
G5 Hotel & Serviced Apartment Hotel
G5 Hotel & Serviced Apartment Johor Bahru
G5 Hotel & Serviced Apartment Hotel Johor Bahru

Frequently asked questions

Is G5 Hotel & Serviced Apartment pet-friendly?

No, pets are not allowed at this property.

How much is parking at G5 Hotel & Serviced Apartment?

Limited spots are available.

What time is check-in at G5 Hotel & Serviced Apartment?

Check-in start time: 3:00 PM; check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at G5 Hotel & Serviced Apartment?

Checkout is at noon.

Where is G5 Hotel & Serviced Apartment located?

Located in Central District, this hotel is within 2 mi (3 km) of KSL City Mall, Komtar JBCC and Johor Bahru City Square. AEON Tebrau City and Night Safari are also within 9 mi (15 km).

G5 Hotel & Serviced Apartment Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 27 out of 128 reviews" "
Rating 8 - Good. 53 out of 128 reviews" "
Rating 6 - Okay. 26 out of 128 reviews" "
Rating 4 - Poor. 11 out of 128 reviews" "
Rating 2 - Terrible. 11 out of 128 reviews" "

7.0/10

Cleanliness

7.4/10

Staff & service

6.8/10

Amenities

7.0/10

Property conditions & facilities

6.4/10

Eco-friendliness

Reviews

4/10 Poor

Rayner

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
G5 Hotel
The stay was fine, but the hotel internet is not too reliable. I have 3 devices and only 1 device was able to log in after many failed attempts, and when it did log in the signal strength is 2 bar maximum.
Stayed 1 night in Jun 2024

8/10 Good

Quek

Travelled with family
Liked: Staff & service
There’s stain on the pillow
Stayed 1 night in Jun 2024

10/10 Excellent

Richard

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

4/10 Poor

Imran

Travelled with family
Liked: Amenities
If you drive, make sure you ask where exactly to park your vehicle, or else they clamp even though there is no "Clamp-Zone" at all the parking lots around the vicinity.
Stayed 4 nights in Jun 2024

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Will not returned.
Bedsheet and blanket are with stain. Carpet got a red big patches. Stay just right behind receptionist which is leavel 2 and level 1 is carpark. Disappointed with overall stay.
Stayed 1 night in Jun 2024

6/10 Okay

Natalynn

Disliked: Property conditions & facilities
Stayed 1 night in Mar 2024

8/10 Good

Eric

Liked: Cleanliness, staff & service, property conditions & facilities
Really nice room . Big comfortable beds . Good bathroom with lots of free things . Location great for food and shopping . Highly recommended
Stayed 1 night in Mar 2024

4/10 Poor

Jennifer B

Liked: Staff & service
Disliked: Cleanliness, room comfort
The ram for luggage was not properly designed. Room smell bad with cigarette oder. No face tower and hand tower.
Stayed 1 night in Mar 2024

2/10 Terrible

Aizuddin

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Feb 2024

6/10 Okay

ALVIN

Stayed 2 nights in Dec 2023

8/10 Good

ramsey

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
nearby f&b options are excellent. also, foot refexology & massage services are nearby.
Stayed 1 night in Dec 2023

10/10 Excellent

Siti

Stayed 3 nights in Nov 2023

6/10 Okay

Siti Raidah

Travelled with group
Liked: Cleanliness
There was no hot water. The water heater was faulty. Had to shower in cold water. Was only allowed 1 additional pillow. Alot of dragging of furniture sounds in the morning abt 8am when sleeping.
Stayed 1 night in Nov 2023

6/10 Okay

Wei Song

Stayed 1 night in Nov 2023

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

10/10 Excellent

JUN RUI

Stayed 1 night in Sep 2023

6/10 Okay

MONG LING

toilet is taller than room quite special.
Stayed 1 night in Sep 2023

8/10 Good

Vuiyun

Stayed 1 night in Aug 2023

8/10 Good

SiMin

Liked: Cleanliness, staff & service, property conditions & facilities
very convenient to variety of dining options.
Stayed 2 nights in Jun 2023

2/10 Terrible

Rouhollah

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We booked this hotel by mistake and immediately called Expedia to cancel. They called the hotel and they said this is a non-refundable booking and we can not do anything! I would guess other customer services are similarly terrible.
Stayed 3 nights in Apr 2023

6/10 Okay

Erwin

Travelled with family
Liked: Staff & service
Stayed 1 night in Apr 2023

10/10 Excellent

Hong Soon

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed there for one night and the stay there was good. Room was clean and the recep allows us to check out latest at 12:30pm Many eateries and pubs nearby. Tried the lok lok stall beside the hotel and it was good. I feel safe when returning to hotel late at night as the nearby stalls do open till late night.
Stayed 1 night in Apr 2023

10/10 Excellent

Tan Siu Ee

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really like the service provided as they were able to let us check-in on time. The bed is super comfy and I felt asleep really fast, even though I'm someone who have a hard time falling asleep in a new environment.
Stayed 1 night in Apr 2023