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KSL Hotel & Resort

4.0 star property
Family-friendly Johor Bahru resort connected to a shopping centre, steps from KSL City Mall
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for KSL Hotel & Resort

Premier Apartment, 2 Bedrooms, Private Pool (Check in at D'Esplanade Residence) | Living area
Breakfast, lunch and dinner served
Terrace/patio
Breakfast, lunch and dinner served
0B

Reviews

7.6 out of 10

Good

Popular amenities

  • Pool
  • Bar
  • Breakfast available
  • Room service
  • Laundry
The price is AU$72
includes taxes & fees
2 Jan - 3 Jan 2025

Room options

Available filters for rooms
Showing 56 of 56 rooms

View all photos for Premier Apartment, 2 Bedrooms, Private Pool (Check in at D'Esplanade Residence)

Premier Apartment, 2 Bedrooms, Private Pool (Check in at D'Esplanade Residence)

Premier Apartment, 2 Bedrooms, Private Pool (Check in at D'Esplanade Residence)

Highlights

Private pool
Air conditioning
Full-sized fridge/freezer
LCD TV
2 bedrooms
Bidet
Hairdryer
Coffee/tea maker
  • 100 sq m
  • Sleeps 3
  • 1 King Bed and 1 Single Bed

View all photos for Honeymoon Suite (Round Bed)

Honeymoon Suite (Round Bed) | Living area

Honeymoon Suite (Round Bed)

Highlights

Air conditioning
Fridge
LCD TV
Separate bedroom
Bidet
Coffee/tea maker
Free bottled water
In-room safe
  • 65 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Executive Duplex

Executive Duplex

Executive Duplex

Highlights

Air conditioning
LCD TV
Bidet
Coffee/tea maker
Free bottled water
In-room safe
  • 270 sq m
  • Sleeps 9
  • 3 King Beds and 3 Single Beds

View all photos for Premier Duplex (Apartment)

Premier Duplex (Apartment) | Living area

Premier Duplex (Apartment)

Highlights

Air conditioning
Fridge
LCD TV
Bidet
Coffee/tea maker
Free bottled water
In-room safe
  • 170 sq m
  • City view
  • Sleeps 8
  • 1 King Bed, 2 Queen Beds and 1 Single Bed

View all photos for Executive Penthouse, Multiple Bedrooms

Executive Penthouse, Multiple Bedrooms | Living area

Executive Penthouse, Multiple Bedrooms

Highlights

Air conditioning
Fridge
LCD TV
Separate bedroom
Bidet
Coffee/tea maker
Free bottled water
In-room safe
  • 270 sq m
  • Sleeps 7
  • 3 Queen Beds and 1 Single Bed

View all photos for Honeymoon Room

Honeymoon Room

Honeymoon Room

Highlights

Separate dining area
Private hot tub
Air conditioning
Kitchenette
Fridge
LCD TV
Bidet
Hairdryer
  • 78 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Twin Room

View from room

Superior Twin Room

Highlights

Air conditioning
Fridge
LCD TV
Bidet
Hairdryer
Coffee/tea maker
Free bottled water
Electric kettle
  • 26 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Presidential Room

Presidential Room | Living area

Presidential Room

Highlights

Separate dining area
Air conditioning
Kitchenette
Fridge
LCD TV
Bidet
Hairdryer
Coffee/tea maker
  • 78 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds and 1 Single Bed

View all photos for Executive Room

Executive Room

Executive Room

Highlights

Separate dining area
Private hot tub
Air conditioning
Fridge
LCD TV
Bidet
Hairdryer
Coffee/tea maker
  • 52 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Double Room Single Use (B)

Double Room Single Use (B) | View from room

Double Room Single Use (B)

Highlights

Air conditioning
Fridge
LCD TV
Bidet
Coffee/tea maker
Free bottled water
In-room safe
  • 51.0 sq m
  • Sleeps 7
  • 3 King Beds and 1 Single Bed

View all photos for Grand Double Room

Grand Double Room

Grand Double Room

Highlights

Air conditioning
Fridge
LCD TV
Bidet
Coffee/tea maker
Free bottled water
In-room safe
  • 26 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Twin Room

View from room

Deluxe Twin Room

Highlights

Air conditioning
Fridge
LCD TV
Bidet
Hairdryer
Coffee/tea maker
Free bottled water
Electric kettle
  • 26 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Superior Room

In-room safe, cots/infant beds, free WiFi, wheelchair access

Superior Room

Highlights

Air conditioning
Fridge
LCD TV
Bidet
Hairdryer
Coffee/tea maker
Free bottled water
Electric kettle
  • 25 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Premier Room (Deluxe King - Standing Shower)

In-room safe, cots/infant beds, free WiFi, wheelchair access

Premier Room (Deluxe King - Standing Shower)

Highlights

Air conditioning
Fridge
LCD TV
Bidet
Bathrobes
Hairdryer
Coffee/tea maker
Free bottled water
  • 26 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room (Queen)

In-room safe, cots/infant beds, free WiFi, wheelchair access

Deluxe Room (Queen)

Highlights

Air conditioning
Fridge
LCD TV
Bidet
Bathrobes
Hairdryer
Coffee/tea maker
Free bottled water
  • 26 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Executive Penthouse, Multiple Beds (A)

Executive Penthouse, Multiple Beds (A) | Living area

Executive Penthouse, Multiple Beds (A)

Highlights

Separate dining area
Air conditioning
Kitchenette
Full-sized fridge/freezer
LCD TV
4 bedrooms
Bidet
Hairdryer
  • 270 sq m
  • Sleeps 7
  • 1 King Bed and 2 Queen Beds

View all photos for Premier Room, 1 King Bed (B )

In-room safe, cots/infant beds, free WiFi, wheelchair access

Premier Room, 1 King Bed (B )

Highlights

Air conditioning
Fridge
LCD TV
Bidet
Bathrobes
Hairdryer
Coffee/tea maker
Free bottled water
  • 26 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room, 1 King Bed

In-room safe, cots/infant beds, free WiFi, wheelchair access

Superior Room, 1 King Bed

Highlights

Air conditioning
Fridge
LCD TV
Bidet
Hairdryer
Coffee/tea maker
Free bottled water
Electric kettle
  • 26 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Double Room

Executive Double Room

Executive Double Room

Highlights

Air conditioning
Fridge
LCD TV
Bidet
Hairdryer
Coffee/tea maker
Free bottled water
Electric kettle
  • 52 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Apartment, 4 Bedrooms (Check in at D'Esplanade Residence)

Apartment, 4 Bedrooms (Check in at D'Esplanade Residence) | View from room

Apartment, 4 Bedrooms (Check in at D'Esplanade Residence)

Highlights

Separate dining area
Air conditioning
Kitchenette
Full-sized fridge/freezer
LCD TV
4 bedrooms
Bidet
Hairdryer
  • 170 sq m
  • Sleeps 7
  • 1 King Bed, 2 Queen Beds and 1 Single Bed

View all photos for Apartment, 3 Bedrooms (Check in at D'Esplanade Residence)

Apartment, 3 Bedrooms (Check in at D'Esplanade Residence) | View from room

Apartment, 3 Bedrooms (Check in at D'Esplanade Residence)

Highlights

Separate dining area
Air conditioning
Kitchenette
Full-sized fridge/freezer
LCD TV
3 bedrooms
Bidet
Hairdryer
  • 139 sq m
  • Sleeps 5
  • 1 King Bed, 1 Queen Bed and 1 Single Bed

View all photos for Deluxe Triple Room

View from room

Deluxe Triple Room

Highlights

Air conditioning
Fridge
LCD TV
Bidet
Hairdryer
Coffee/tea maker
Free bottled water
Electric kettle
  • 26 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed

View all photos for Deluxe Room, 1 King Bed

In-room safe, cots/infant beds, free WiFi, wheelchair access

Deluxe Room, 1 King Bed

Highlights

Air conditioning
Fridge
LCD TV
Bidet
Hairdryer
Coffee/tea maker
Free bottled water
Electric kettle
  • 26 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Premier 3 Bedroom with Private Pool A (Check in at D'esplanade Residence)

Premier 3 Bedroom with Private Pool A (Check in at D'esplanade Residence) | View from room

Premier 3 Bedroom with Private Pool A (Check in at D'esplanade Residence)

Highlights

Private pool
Air conditioning
Full-sized fridge/freezer
LCD TV
3 bedrooms
Bidet
Hairdryer
Coffee/tea maker
  • 139 sq m
  • Sleeps 6
  • 1 King Bed and 2 Queen Beds

View all photos for Executive 3 Bedroom With Private Pool B

Executive 3 Bedroom With Private Pool B | Living area

Executive 3 Bedroom With Private Pool B

Highlights

Private pool
Air conditioning
Fridge
LCD TV
3 bedrooms
Bidet
Coffee/tea maker
Free bottled water
  • 120 sq m
  • Sleeps 5
  • 1 King Bed and 2 Queen Beds

View all photos for Premier 3 Bedrooms with Private Pool B (Check in at D'Esplanade Residence)

Premier 3 Bedrooms with Private Pool B (Check in at D'Esplanade Residence) | View from room

Premier 3 Bedrooms with Private Pool B (Check in at D'Esplanade Residence)

Highlights

Private pool
Air conditioning
Fridge
LCD TV
3 bedrooms
Bidet
Hairdryer
Coffee/tea maker
  • 177 sq m
  • Sleeps 7
  • 3 Queen Beds and 1 Single Bed

View all photos for Executive 3 Bedroom With Private Pool A

Executive 3 Bedroom With Private Pool A | Living room

Executive 3 Bedroom With Private Pool A

Highlights

Private pool
Air conditioning
Fridge
LCD TV
3 bedrooms
Bidet
Coffee/tea maker
Free bottled water
  • 120 sq m
  • Sleeps 5
  • 1 King Bed and 2 Queen Beds

View all photos for Premier Two Bedroom Apartment with Private Pool B

In-room safe, cots/infant beds, free WiFi, wheelchair access

Premier Two Bedroom Apartment with Private Pool B

  • Sleeps 3
  • 1 King Bed and 1 Single Bed

View all photos for Executive Three Bedroom Apartment with Private Pool B

In-room safe, cots/infant beds, free WiFi, wheelchair access

Executive Three Bedroom Apartment with Private Pool B

  • Sleeps 6
  • 1 King Bed and 2 Queen Beds

View all photos for Two Bedroom Premier Apartment with Private Pool A

In-room safe, cots/infant beds, free WiFi, wheelchair access

Two Bedroom Premier Apartment with Private Pool A

  • Sleeps 4
  • 1 King Bed and 1 Queen Bed

View all photos for Three Bedroom Premier Apartment

In-room safe, cots/infant beds, free WiFi, wheelchair access

Three Bedroom Premier Apartment

  • Sleeps 6
  • 1 King Bed, 1 Single Bed and 1 Queen Bed

View all photos for Superior Twin Room

In-room safe, cots/infant beds, free WiFi, wheelchair access

Superior Twin Room

  • Sleeps 2
  • 1 Single Bed and 1 Double Bed

View all photos for Bluebell Suite

In-room safe, cots/infant beds, free WiFi, wheelchair access

Bluebell Suite

  • Sleeps 5
  • 1 Queen Bed, 1 King Bed and 1 Single Bed

View all photos for Superior Queen Room

In-room safe, cots/infant beds, free WiFi, wheelchair access

Superior Queen Room

  • Sleeps 2
  • 1 Queen Bed

View all photos for Three Bedroom Apartment

In-room safe, cots/infant beds, free WiFi, wheelchair access

Three Bedroom Apartment

  • Sleeps 5
  • 1 Single Bed, 1 King Bed and 1 Queen Bed

View all photos for Deluxe Triple Room

In-room safe, cots/infant beds, free WiFi, wheelchair access

Deluxe Triple Room

  • Sleeps 3
  • 1 Single Bed and 1 Double Bed

View all photos for Caladium Suite

In-room safe, cots/infant beds, free WiFi, wheelchair access

Caladium Suite

  • Sleeps 2
  • 1 King Bed

View all photos for Superior Triple Room

In-room safe, cots/infant beds, free WiFi, wheelchair access

Superior Triple Room

  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

View all photos for Three Bedroom Premier Apartment with Private Pool B

In-room safe, cots/infant beds, free WiFi, wheelchair access

Three Bedroom Premier Apartment with Private Pool B

  • Sleeps 6
  • 1 King Bed, 1 Single Bed and 2 Queen Beds

View all photos for Executive Three Bedroom Apartment with Private Pool A

In-room safe, cots/infant beds, free WiFi, wheelchair access

Executive Three Bedroom Apartment with Private Pool A

  • Sleeps 6
  • 2 Queen Beds and 1 King Bed

View all photos for Premier Deluxe Room B

In-room safe, cots/infant beds, free WiFi, wheelchair access

Premier Deluxe Room B

  • Sleeps 2
  • 1 King Bed

View all photos for Three Bedroom Premier Apartment with Private Pool A

In-room safe, cots/infant beds, free WiFi, wheelchair access

Three Bedroom Premier Apartment with Private Pool A

  • Sleeps 6
  • 1 King Bed and 2 Queen Beds

View all photos for Four Bedroom Apartment

In-room safe, cots/infant beds, free WiFi, wheelchair access

Four Bedroom Apartment

  • Sleeps 7
  • 1 Single Bed, 1 King Bed and 2 Queen Beds

View all photos for Executive Penthouse Apartment A

In-room safe, cots/infant beds, free WiFi, wheelchair access

Executive Penthouse Apartment A

  • Sleeps 7
  • 1 Single Bed, 1 King Bed and 2 Queen Beds

View all photos for Camellia Premier Suite

In-room safe, cots/infant beds, free WiFi, wheelchair access

Camellia Premier Suite

  • Sleeps 2
  • 1 King Bed

View all photos for Premier Deluxe Room A

In-room safe, cots/infant beds, free WiFi, wheelchair access

Premier Deluxe Room A

  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe King Room

In-room safe, cots/infant beds, free WiFi, wheelchair access

Deluxe King Room

  • Sleeps 2
  • 1 King Bed

View all photos for Grand Super King Room

In-room safe, cots/infant beds, free WiFi, wheelchair access

Grand Super King Room

  • Sleeps 2
  • 1 King Bed

View all photos for Executive Four Bedroom Duplex(3 King&3Single)

In-room safe, cots/infant beds, free WiFi, wheelchair access

Executive Four Bedroom Duplex(3 King&3Single)

  • Sleeps 8
  • 3 Single Beds and 3 King Beds

View all photos for Camellia Suite

In-room safe, cots/infant beds, free WiFi, wheelchair access

Camellia Suite

  • Sleeps 2
  • 1 King Bed

View all photos for Executive Suite

Living area

Executive Suite

  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Twin Room

In-room safe, cots/infant beds, free WiFi, wheelchair access

Deluxe Twin Room

  • Sleeps 2
  • 2 Single Beds

View all photos for Premier Duplex

In-room safe, cots/infant beds, free WiFi, wheelchair access

Premier Duplex

  • Sleeps 8
  • 1 King Bed

View all photos for Honeymoon Suite

In-room safe, cots/infant beds, free WiFi, wheelchair access

Honeymoon Suite

  • Sleeps 2
  • 1 Queen Bed

View all photos for 3+1 Bedroom Executive Penthouse Apartment

In-room safe, cots/infant beds, free WiFi, wheelchair access

3+1 Bedroom Executive Penthouse Apartment

  • Sleeps 7
  • 2 Queen Beds, 1 Single Bed and 1 King Bed

View all photos for Executive Penthouse Apartment B

In-room safe, cots/infant beds, free WiFi, wheelchair access

Executive Penthouse Apartment B

  • Sleeps 7
  • 1 Single Bed and 3 King Beds
Outdoor pool, pool loungers

DoubleTree by Hilton Hotel Johor Bahru

Pool
Hot tub
Spa
Free WiFi
9.0 out of 10, Wonderful, (1005)
The price is AU$133
includes taxes & fees
2 Jan - 3 Jan 2025
DoubleTree by Hilton Hotel Johor Bahru
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About the area

Map
33 Jalan Seladang, Taman Abad, Johor Bahru, Johor, 80250

What's nearby

  • KSL City Mall - 1 min walk - 0.2 km
  • Plaza Pelangi - 14 min walk - 1.2 km
  • Komtar JBCC - 3 min drive - 3.0 km
  • Johor Bahru City Square - 4 min drive - 3.4 km
  • Johor Bahru Customs, Immigration, and Quarantine Complex - 4 min drive - 3.6 km

Getting around

  • JB Sentral - 8 min drive
  • Kranji Station - 8 min drive
  • Senai International Airport (JHB) - 33 min drive

Restaurants

  • ‪Tiger Sugar - ‬6 min walk
  • ‪TaoYuan 桃園坊 - ‬1 min walk
  • ‪D'Laksa 正宗槟城叻沙 - ‬1 min walk
  • ‪D'Shanghai 大上海 - ‬1 min walk
  • ‪Tan Ngan Lo Herbal Tea - ‬1 min walk

About this property

KSL Hotel & Resort

Upscale family-friendly resort near KSL City Mall
Located close to Angry Birds Activity Park Johor Bahru and Johor Bahru City Square, KSL Hotel & Resort provides a corner/local shop, a terrace and shopping on-site. For some rest and relaxation, visit the sauna. The on-site restaurant, INFUSION CAFE, offers breakfast, lunch, dinner and children's meals. Stay connected with free in-room WiFi, and guests can find other amenities, such as a hair salon and an arcade/games room.
You'll also enjoy perks such as:
  • An outdoor pool and a children's pool, with a waterslide and sunloungers
  • Buffet breakfast (surcharge), a water park (surcharge) and karaoke
  • Meeting rooms, tour/ticket information and wedding services
  • A front desk safe, ATM/banking services and concierge services
  • Guest reviews give top marks for the helpful staff and proximity to shopping
Room features
All 904 rooms have comforts such as air conditioning, as well as perks such as free WiFi and safes.
Other conveniences in all rooms include:
  • Bathrooms with showers and bidets
  • Cots/infant beds and coffee/tea makers

Languages

Chinese (Mandarin), English, Malay

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: MYR 60 for adults and MYR 35 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • INFUSION CAFE
  • TWILIGHT LOUNGE

Things to do

  • Arcade/game room
  • Billiards/pool table
  • Children's pool
  • Gym
  • Karaoke
  • Outdoor pool
  • Sauna
  • Shopping
  • TV in common areas
  • Water park
  • Waterslide

Family friendly

  • Arcade/game room
  • Children's pool
  • Cot (surcharge)
  • Grocery/convenience store
  • Laundry facilities
  • Outdoor pool
  • Water park (surcharge)
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre
  • Conference space
  • Meeting rooms

Outdoors

  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • Lift
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)

Room amenities

Bedroom

  • Cot (surcharge)

Bathroom

  • Bidet
  • Free toiletries
  • Partially-open bathroom
  • Shower
  • Towels provided

Entertainment

  • LCD TV

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Room service

More

  • Air conditioning (climate-controlled)
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots are available on request at the property

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: from approximately MYR 60 for adults and from MYR 35 for children
  • Cots (infant beds) are available for an additional fee

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a first aid kit and window guards

We should mention

No pets and no service animals are allowed at this property
Children under 12 years old are not allowed in the swimming pool without adult supervision

Property is also known as

KSL Hotel & Resort
KSL Hotel & Resort Johor Bahru
KSL Johor Bahru
KSL Resort Hotel
KSL Hotel Resort Johor Bahru
KSL Hotel Resort
KSL Hotel & Resort Resort
KSL Hotel & Resort Johor Bahru
KSL Hotel & Resort Resort Johor Bahru

Frequently asked questions

Does KSL Hotel & Resort have a pool?

Yes, this property has an outdoor pool and a children's pool.

How much does it cost to stay at KSL Hotel & Resort?

As of 31 Dec 2024, prices found for a 1-night stay for 2 adults at KSL Hotel & Resort on 2 Jan 2025 start from AU$72.06, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is KSL Hotel & Resort pet-friendly?

No, pets are not allowed at this property.

What time is check-in at KSL Hotel & Resort?

Check-in start time: 3 PM; check-in end time: midnight.

What time is check-out at KSL Hotel & Resort?

Checkout is at noon.

Where is KSL Hotel & Resort located?

This family-friendly Johor Bahru resort is located in a shopping district, within 2 mi (3 km) of KSL City Mall and Angry Birds Activity Park Johor Bahru. Johor Bahru Old Chinese Temple and Johor Bahru City Square are also within 3 mi (5 km).

Reviews

7.6

Good

Rating 10 - Excellent. 277 out of 1011 reviews" "
Rating 8 - Good. 386 out of 1011 reviews" "
Rating 6 - Okay. 195 out of 1011 reviews" "
Rating 4 - Poor. 97 out of 1011 reviews" "
Rating 2 - Terrible. 56 out of 1011 reviews" "

7.4/10

Cleanliness

7.6/10

Staff & service

7.4/10

Amenities

7.0/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

8/10 Good

Lalitha

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel and the breakfast were superb. There were lots of hair salon and massage center each corner. But the toilets of the mall need improvement. Lots of food around the Mall. Overall good.
Stayed 1 night in Dec 2024

8/10 Good

Sudip

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I have a pleasant stay at the KSL city. Good for family outing.
Stayed 3 nights in Dec 2024

8/10 Good

KWANG KHENG, Singapore

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
N. A.
Stayed 1 night in Dec 2024

6/10 Okay

Kevin

Travelled with family and small children, Travelled with group
Liked: Amenities
Disliked: Property conditions & facilities
Overall experience let down by not working lift. There are 4 lifts for the 39 storey, but only 2 are working. The corridors are dark and dirty. The room interior is fine though.
Stayed 2 nights in Dec 2024

10/10 Excellent

Wan Tyng

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Like the express check out service. Shopping mall just right beside and also there are a lot eateries within walking distance.
Stayed 1 night in Dec 2024

10/10 Excellent

Alvin

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
Property was quite aged and barely furnished but it is adequate and convenient
Stayed 1 night in Dec 2024

10/10 Excellent

Leong Yong

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient, nice & clean.
Stayed 1 night in Dec 2024

6/10 Okay

Karen

Travelled with partner
Liked: Cleanliness
Disliked: Property conditions & facilities
The upgrading lift access to car park and shopping mall takes more than 2 years and still in the upgrading. Left only 1 life operated in each lobby. The congestion and time wasted on waiting especially need to go to carpark in the morning. The congestion get worst when there are conferences at 7th floor in the hotel where they are sharing same access to car park lift.
Stayed 2 nights in Dec 2024

10/10 Excellent

ROCHELLE MEDINA

Stayed 1 night in Aug 2024

8/10 Good

Georgina Siew Ling

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean & well maintained
Stayed 1 night in Dec 2024

10/10 Excellent

Lynn

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well maintained hotel and convenient location for shopping and eating
Stayed 2 nights in Dec 2024

6/10 Okay

EeLeng

Travelled with group
Liked: Staff & service
The powerpoints for hair dryer and charging points are loose. Looks like they can come off anytime.
Stayed 1 night in Dec 2024

6/10 Okay

soo

Liked: Cleanliness, staff & service
Breakfast buffet is not ok. Do not have fried chicken or nuggets. Lift is slow.
Stayed 3 nights in Dec 2024

8/10 Good

Terence

Liked: Cleanliness, staff & service
Stayed 1 night in Dec 2024

2/10 Terrible

Wei Hoon

Travelled with partner
Disliked: Amenities, property conditions & facilities
Slow services
Stayed 1 night in Dec 2024

4/10 Poor

Wai Hoong

Travelled with group
Liked: Staff & service
Disliked: Property conditions & facilities
The hotel seriously needs better maintenance, the water does not drain when showering...the rack where rhe towels are placed have many rusted spots...
Stayed 1 night in Nov 2024

10/10 Excellent

Tan Zheng Chuan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2024

10/10 Excellent

Samantha

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Within KSL shopping mall
Stayed 1 night in Nov 2024

6/10 Okay

Carol

Travelled with family and small children
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Very dated hotel. Bathtub was leaking. Phone in room not working. Qr code to request for services also solicited no response However the hotel is generally well cleaned. Service staff tried their best and was friendly. Location is good but KSL mall is not well maintained.
Stayed 2 nights in Nov 2024

6/10 Okay

Toon

Travelled with partner
The bathroom towel not clean. Late night still can hear people talking
Stayed 1 night in Nov 2024

6/10 Okay

Jun

Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
The iron board, hair dryer and fridge are not in working condition in the hotel. Other than that, i have no other issues.
Stayed 1 night in Nov 2024

10/10 Excellent

THIAM KEE

Liked: Amenities
Near shopping mall Safe box and fridge out of order property quite run down
Stayed 1 night in Nov 2024

10/10 Excellent

MAY CHEE

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just next to KSL mall even though weather is bad.Eateries and food street, lotus superamrket etc in the mall.walk out the streets too many eateries.
Stayed 2 nights in Nov 2024

6/10 Okay

Wai Hoong

Liked: Cleanliness
Disliked: Property conditions & facilities
Stayed 2 nights in Nov 2024

8/10 Good

Monico

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It has a lot of places to eat. It's near the checkpoint.
Stayed 1 night in Nov 2024