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Shiroyama Hotel Kagoshima

4.0 star property
Hotel in Kagoshima with 6 restaurants and full-service spa
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Shiroyama Hotel Kagoshima

Body treatments, facials, manicures and pedicures, massages
Exterior
Exterior
Premium Twin Room, Mt. Sakurajima View, Non Smoking (No Extra Bed) | View from room
Premium Twin Room, Mt. Sakurajima View, Non Smoking (No Extra Bed)

Reviews

9.2 out of 10

Wonderful

Guests liked:

Friendly staff

Popular amenities

  • Bar
    Bar
  • Spa
    Spa
  • Gym
    Gym
  • Room service
    Room service
  • Parking available
    Parking available
  • 24/7 front desk
    24/7 front desk
The price is AU$164
includes taxes & fees
22 Dec - 23 Dec

Room options

Available filters for rooms
Showing 14 of 14 rooms

View all photos for Comfort Forth, Mt. Sakurajima View, Non Smoking (No Extra bed)

Comfort Forth, Mt. Sakurajima View, Non Smoking (No Extra bed)

Comfort Forth, Mt. Sakurajima View, Non Smoking (No Extra bed)

Highlights

Air conditioning
Fridge
Flat-screen TV
Down duvet
Blackout curtains
Private bathroom
Bidet
Shower/bath combination
  • 47.9 sq m
  • Ocean view
  • Sleeps 7
  • 4 Single Beds

View all photos for Forest Forth Room, Non Smoking (No View, No Extra Bed)

Down duvets, minibar, in-room safe, desk

Forest Forth Room, Non Smoking (No View, No Extra Bed)

Highlights

Air conditioning
Fridge
Flat-screen TV
Down duvet
Blackout curtains
Private bathroom
Bidet
Shower/bath combination
  • 48 sq m
  • Sleeps 7
  • 4 Single Beds

View all photos for Single Room, Non Smoking (Single Use, No View, No Extra bed)

Single Room, Non Smoking (Single Use, No View, No Extra bed)

Single Room, Non Smoking (Single Use, No View, No Extra bed)

Highlights

Air conditioning
Fridge
Flat-screen TV
Down duvet
Blackout curtains
Bidet
Private bathroom
Hairdryer
  • 17 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Forth Room, Non Smoking (No View, No Extra Bed)

Down duvets, minibar, in-room safe, desk

Standard Forth Room, Non Smoking (No View, No Extra Bed)

Highlights

Air conditioning
Fridge
Flat-screen TV
Down duvet
Blackout curtains
Private bathroom
Bidet
Shower/bath combination
  • 54 sq m
  • Sleeps 7
  • 4 Single Beds

View all photos for Sakurajima View Forth, Non Smoking (No Extra Bed)

Down duvets, minibar, in-room safe, desk

Sakurajima View Forth, Non Smoking (No Extra Bed)

Highlights

Air conditioning
Fridge
Flat-screen TV
Down duvet
Blackout curtains
Private bathroom
Bidet
Shower/bath combination
  • 54 sq m
  • Ocean view
  • Sleeps 7
  • 4 Single Beds

View all photos for Forest Twin Room, Non Smoking (No View, No Extra Bed)

Forest Twin Room, Non Smoking (No View, No Extra Bed)

Forest Twin Room, Non Smoking (No View, No Extra Bed)

Highlights

Air conditioning
Fridge
Flat-screen TV
Down duvet
Blackout curtains
Private bathroom
Bidet
Shower/bath combination
  • 25 sq m
  • Sleeps 4
  • 2 Large Single Beds

View all photos for Sakurajima View Twin Room, Non Smoking (No Extra Bed)

Sakurajima View Twin Room, Non Smoking (No Extra Bed)

Sakurajima View Twin Room, Non Smoking (No Extra Bed)

Highlights

Air conditioning
Fridge
Flat-screen TV
Down duvet
Blackout curtains
Private bathroom
Bidet
Shower/bath combination
  • 27 sq m
  • Ocean view
  • Sleeps 3
  • 2 Large Single Beds

View all photos for Royal Suite, Mt. Sakurajima View (No Extra Bed)

Royal Suite, Mt. Sakurajima View (No Extra Bed)

Royal Suite, Mt. Sakurajima View (No Extra Bed)

Highlights

Air conditioning
Fridge
Flat-screen TV
Separate bedroom
Blackout curtains
Down duvet
Private bathroom
Bidet
  • 126 sq m
  • Ocean view
  • Sleeps 3
  • 2 Double Beds

View all photos for Standard Double Room, Non Smoking (No View, No Extra Bed)

Standard Double Room, Non Smoking (No View, No Extra Bed)

Standard Double Room, Non Smoking (No View, No Extra Bed)

Highlights

Air conditioning
Fridge
Flat-screen TV
Down duvet
Blackout curtains
Private bathroom
Bidet
Shower/bath combination
  • 25.0 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Premium Twin Room, Mt. Sakurajima View, Non Smoking (No Extra Bed)

Premium Twin Room, Mt. Sakurajima View, Non Smoking (No Extra Bed)

Premium Twin Room, Mt. Sakurajima View, Non Smoking (No Extra Bed)

Highlights

Air conditioning
Fridge
Flat-screen TV
Down duvet
Blackout curtains
Private bathroom
Bidet
Shower/bath combination
  • 53 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Grand Double Room, Mt. Sakurajima View, Non Smoking (No Extra Bed)

Grand Double Room, Mt. Sakurajima View, Non Smoking (No Extra Bed)

Grand Double Room, Mt. Sakurajima View, Non Smoking (No Extra Bed)

Highlights

Air conditioning
Fridge
Flat-screen TV
Down duvet
Blackout curtains
Private bathroom
Bidet
Shower/bath combination
  • 31 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for TSUMUGI Forest Twin Room, Non Smoking (No View, No Extra Bed)

TSUMUGI Forest Twin Room, Non Smoking (No View, No Extra Bed)

TSUMUGI Forest Twin Room, Non Smoking (No View, No Extra Bed)

Highlights

Air conditioning
Fridge
Flat-screen TV
Down duvet
Blackout curtains
Bidet
Private bathroom
Hairdryer
  • 25 sq m
  • Sleeps 4
  • 2 Large Single Beds

View all photos for Grand Twin, Mt. Sakurajima View, Non Smoking (No Extra Bed)

Grand Twin, Mt. Sakurajima View, Non Smoking (No Extra Bed)

Grand Twin, Mt. Sakurajima View, Non Smoking (No Extra Bed)

Highlights

Air conditioning
Fridge
Flat-screen TV
Down duvet
Blackout curtains
Bidet
Private bathroom
Hairdryer
  • 31 sq m
  • Ocean view
  • Sleeps 4
  • 2 Large Single Beds

View all photos for TSUMUGI Sakurajima View Twin Room, Non Smoking (No Extra bed)

TSUMUGI Sakurajima View Twin Room, Non Smoking (No Extra bed)

TSUMUGI Sakurajima View Twin Room, Non Smoking (No Extra bed)

Highlights

Air conditioning
Fridge
Flat-screen TV
Down duvet
Blackout curtains
Bidet
Private bathroom
Hairdryer
  • 26.4 sq m
  • Ocean view
  • Sleeps 2
  • 2 Double Beds

Similar properties

Property amenity
Sheraton Kagoshima
Spa
Free WiFi
Restaurant
Air conditioning
9.4 out of 10, Exceptional, (201)
The price is AU$203
includes taxes & fees
2 Dec - 3 Dec
Sheraton Kagoshima
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About the area

Map
41-1 Shinshoin-cho, Kagoshima, Kagoshima (prefecture), 890-8586

What's nearby

  • Mt. Shiroyama - 4 min walk - 0.4 km
  • Kagoshima City Museum of Art - 15 min walk - 1.2 km
  • Amu Plaza Kagoshima - 4 min drive - 1.9 km
  • Kagoshima Chuo Station Tourist Information Center - 4 min drive - 2.1 km
  • Kagoshima City Aquarium - 5 min drive - 2.6 km

Getting around

  • Kagoshima Station - 4 min drive
  • Kagoshima (KOJ) - 39 min drive

Restaurants

  • ‪三平らーめん照国本店 - ‬12 min walk
  • ‪ル シエル - ‬1 min walk
  • ‪バー カサブランカ - ‬1 min walk
  • ‪ガーデンレストラン ホルト - ‬1 min walk
  • ‪杏仁香 - ‬12 min walk

About this property

Shiroyama Hotel Kagoshima

Upscale hotel in the city centre
An indoor mineral hot spring (onsen), a coffee shop/cafe and a garden are just a few of the amenities provided at Shiroyama Hotel Kagoshima. For some rest and relaxation, visit the sauna, and indulge in a body treatment, a manicure/pedicure or a massage. At the 6 on-site restaurants, enjoy lunch, dinner, children's meals and Japanese cuisine. In addition to a hair salon and dry cleaning/laundry services, guests can connect to free in-room WiFi.
You'll also enjoy the following perks during your stay:
  • Buffet breakfast (surcharge), a free local area shuttle and hot springs on-site
  • Self-parking (surcharge), a porter/bellboy and concierge services
  • Newspapers in the reception, coffee/tea in reception and a ballroom
  • Guest reviews say great things about the helpful staff
Room features
All 355 rooms boast comforts such as air conditioning, as well as thoughtful touches such as late-night room service and free WiFi.
Other conveniences in all rooms include:
  • Bathrooms with showers and bidets
  • Flat-screen TVs with digital channels
  • Fridges, baby baths and daily housekeeping

Languages

Chinese (Mandarin), English, Japanese, Korean

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Free area shuttle
  • Covered parking on site (JPY 1,300 per night)
  • RV/bus/lorry parking (surcharge) on site

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10 AM for a fee: JPY 3,900 for adults and JPY 1,300 for children
  • 6 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Coffee and tea in common areas

Restaurants on site

  • HISUICHO
  • HOLT
  • LE CIEL
  • RAKUSUI
  • SUIREN

Family friendly

  • Baby bath
  • Free area shuttle
  • In-room refrigerator
  • Laundry facilities
  • Stroller

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Outdoors

  • Garden

Full-service spa

  • Facials
  • Hot springs
  • Hot springs open from 6:00 AM - 11:00 PM
  • Hot springs water temperature - 40 ºC
  • In-room massages
  • Indoor mineral hot springs (onsen)
  • Manicures/pedicures
  • Outdoor mineral hot springs (onsen)
  • Separate men/women areas in public bath

Accessibility

  • Lift

More

  • 1 building
  • 10 floors
  • Ballroom
  • Banquet hall
  • Built in 1963
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

Food and drink

  • Free bottled water
  • Late-night room service
  • Minibar
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child per adult, up to the age of 2 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.
Cots (infant beds) are available for JPY 2200.0 per night

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A bathing tax, collected at the property, may be charged. The bathing tax applies to properties with hot springs and ranges from JPY 150-500 per person, per night based on local regulations. Please note that further exemptions may apply.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: from approximately JPY 3900 for adults and from JPY 1300 for children
  • Covered self-parking fee: JPY 1300 per night
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: JPY 2200.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a security system and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Hot springs access available from 6:00 AM to 11:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Parking height restrictions apply
Please note that some properties do not permit guests with tattoos to use the on-site public bathing facilities

Property is also known as

Hotel Shiroyama
Shiroyama Hotel
Shiroyama Kanko
Shiroyama Kanko Hotel
Shiroyama Kanko Hotel Kagoshima
Shiroyama Kanko Kagoshima
Castle Park Onsen Hotel
Hotel Shiroyama Kagoshima
Shiroyama Kagoshima
Shiroyama
Shiroyama Kagoshima Kagoshima
Shiroyama Hotel Kagoshima Hotel
Shiroyama Hotel Kagoshima Kagoshima
Shiroyama Hotel Kagoshima Hotel Kagoshima

Frequently asked questions

Is Shiroyama Hotel Kagoshima pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at Shiroyama Hotel Kagoshima?

As of 21 Nov 2024, prices found for a 1-night stay for 2 adults at Shiroyama Hotel Kagoshima on 22 Dec 2024 start from AU$164.16, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Shiroyama Hotel Kagoshima?

Self-parking is available for JPY 1300 per night.

What time is check-in at Shiroyama Hotel Kagoshima?

Check-in start time: 3:00 PM; check-in end time: midnight. A fee applies for early check-in (subject to availability).

What time is check-out at Shiroyama Hotel Kagoshima?

Checkout is at 11:00 AM. Late check-out is available for a fee (subject to availability).

Where is Shiroyama Hotel Kagoshima located?

Located in the heart of Kagoshima, this spa hotel is within a 5-minute walk of Shiroyama Park and Mt. Shiroyama. Shiroyama Observatory and Terukuni Shrine are also within 10 minutes. Kagoshima Chuo Station is 25 minutes by foot and Kagoshima Station is 26 minutes.

Shiroyama Hotel Kagoshima Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 700 out of 1002 reviews" "
Rating 8 - Good. 224 out of 1002 reviews" "
Rating 6 - Okay. 47 out of 1002 reviews" "
Rating 4 - Poor. 19 out of 1002 reviews" "
Rating 2 - Terrible. 12 out of 1002 reviews" "

9.4/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Stephanie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic view of Kagoshima. Excellent service. Wished we could have stayed longer.
Stayed 1 night in Nov 2024

10/10 Excellent

Alexander, San Diego

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff and food superb
Stayed 2 nights in Oct 2024

4/10 Poor

Thomas

Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
Despite high hopes this hotel was perhaps the most disappointing of any hotel I’ve ever stayed in. Staff were incredibly unhelpful, we were told that we could not eat in the hotel as they’d fully booked every restaurant for functions, we then wanted to go for a drink one evening and was told the bars were shut that day for no reason given, you also had to queue for about 20 minutes to get breakfast which, whilst there were many options, was poor quality. The one positive was the onsen being pleasant with a lovely view of the volcano. However, that does not make up for the poor hotel standard. Avoid staying here.
Stayed 2 nights in Oct 2024

10/10 Excellent

MING WAI

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

10/10 Excellent

Yoko

Travelled with family
Liked: Cleanliness, property conditions & facilities
The location was great and the outdoor Onsen was amazing. I’d like to go back!
Stayed 1 night in May 2024

10/10 Excellent

Corey toshiaki ontiveros

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Defiantly rent a vehicle if you wish for convenience, it’s walkable but it’s brutal to traverse the hill when it’s summer
Stayed 2 nights in Jul 2024

10/10 Excellent

Injie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2024

8/10 Good

Shogo

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2024

10/10 Excellent

Masahiro

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
That was super excellent. The royal family also stayed there. The onsen was excellent. The breakfast buffet was excellent. I want to stay there again!
Stayed 1 night in May 2024

8/10 Good

Susan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The view of Sakurajima Volcano was why I chose this hotel. The view was a little obscured by the roof of the restaurant but still very nice!
Stayed 3 nights in May 2024

10/10 Excellent

Chikako

Stayed 1 night in Apr 2024

8/10 Good

Ranran

Liked: Cleanliness, staff & service, amenities
It’s a very grand hotel with amazing view of the Sakuajima. Loved the onsen! Great services and a good variety and quality of breakfast. The only thing that bothered me was the thin walls of the room it can get a bit noisy at night, but everything else was good enough to make up for the only problem. The hotel also has nice souvenir shops.
Stayed 1 night in Apr 2024

10/10 Excellent

Dennis

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

John

Business traveller, Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
The level of service at this hotel cannot be matched. It will always be the crown jewel of Kagoshima. Also, great views of Sakurajima
Stayed 6 nights in Apr 2024

10/10 Excellent

Gina

Stayed 1 night in Apr 2024

10/10 Excellent

Kris

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is located on top of a hill, with views of Sakurajima. Hotel provides half hourly complimentary bus shuttle to Tenmonkan and train station. Journey can take 15-30 minutes depending on traffic conditions. Indoor onsen has hot and cold water pools and outdoor onsen has a lovely view of Sakurajima. This was the reason I chose to stay at Shiroyama. Watched sunrise from outdoor onsen on one morning. Service is good.
Stayed 2 nights in Mar 2024

10/10 Excellent

Robbie

Travelled with partner
The room and the views are spectacular!
Stayed 3 nights in Mar 2024

10/10 Excellent

Ghislain

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location on top of a hill with views of the city and volcanoe (weather permitting). Great onsen. It’s a huge and busy hotel. The staff was able to make a reservation in one of their restaurants and we loved it (best tempura we had). Bar Cellar is nice too. Staff very nice and some spoke English.
Stayed 1 night in Mar 2024

10/10 Excellent

Shirley

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
An excellent experience with friendly staff and wonderful services. Highly recommended!
Stayed 2 nights in Feb 2024

10/10 Excellent

Vincent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a quality hotel. The staff, rooms and facilities are all quality
Stayed 2 nights in Feb 2024

10/10 Excellent

Jeffrey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Breathtaking panoramic views
The hotel is regal; it is happily situated on top of a hill overlooking the bay and the majestic Sakurajima mountains. The furnishings are somewhat dated BUT the services were remarkably speedy and efficient. The human touch (staff members) in this hotel is no-doubt world-class!
Stayed 3 nights in Feb 2024

6/10 Okay

Banton

Stayed 4 nights in Feb 2024

10/10 Excellent

Kimie, Highland

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Onsen is very nice. Free shuffle bus to downtown. Breakfast is very good. We would definitely stay here again. Everyone is very polite & nice
Stayed 3 nights in Dec 2023

10/10 Excellent

eiichiro

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

Jenny

Stayed 2 nights in Nov 2023

General hotel information

Check-In Time
3:00 PM
Check-Out Time
11:00 AM
Star Rating
4.0
Address
41-1 Shinshoin-cho, Kagoshima, Kagoshima (prefecture)