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Crystal House Suite Hotel & SPA

5.0 star property
Luxury hotel with health club and sauna

Photo gallery for Crystal House Suite Hotel & SPA

Body treatments, hot stone massages, deep-tissue massages
Front of property - evening/night
Royal Suite, 3 Bedrooms, Terrace, Lake View
Royal Suite, 3 Bedrooms, Terrace, Lake View
Restaurant
In the heart of the city, Crystal House Suite Hotel & SPA offers a luxurious retreat. Enjoy a hot stone massage or unwind with your family at the indoor pool, playground, and garden. Guests appreciate Hoffmann's delicious meals and convenient perks like free self parking and in-room WiFi.

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Bar
  • Pool
  • Gym
  • Pet-friendly
  • Laundry
  • 24/7 front desk

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Royal Suite, 2 Bedrooms, Fireplace, Winter Garden, Lake View

Royal Suite, 2 Bedrooms, Fireplace, Winter Garden, Lake View

Royal Suite, 2 Bedrooms, Fireplace, Winter Garden, Lake View

Highlights

Lanai
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Fireplace
Air conditioning
Free cots/infant beds
  • 300 sq m
  • Lake view
  • Sleeps 5
  • 2 King Beds

View all photos for SPA Suite, 2 Bedrooms, Terrace, Lake View

Premium bedding, minibar, in-room safe, desk

SPA Suite, 2 Bedrooms, Terrace, Lake View

Highlights

Lanai
Separate sitting area
Soundproofed
Air conditioning
Free cots/infant beds
Full-sized fridge/freezer
TV
Hypo-allergenic bedding
  • 140 sq m
  • Lake view
  • Sleeps 4
  • 1 King Bed and 1 Single Bed

View all photos for Business Suite, 2 Bedrooms, Terrace, Lake View

Business Suite, 2 Bedrooms, Terrace, Lake View

Business Suite, 2 Bedrooms, Terrace, Lake View

Highlights

Lanai
Separate sitting area
Soundproofed
Air conditioning
Free cots/infant beds
Full-sized fridge/freezer
TV
Hypo-allergenic bedding
  • 135 sq m
  • Lake view
  • Sleeps 4
  • 1 King Bed and 1 Single Bed

View all photos for Royal Suite, 3 Bedrooms, Terrace, Lake View

Royal Suite, 3 Bedrooms, Terrace, Lake View

Royal Suite, 3 Bedrooms, Terrace, Lake View

Highlights

Lanai
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
Full-sized fridge/freezer
  • 300 sq m
  • Lake view
  • Sleeps 7
  • 3 King Beds

View all photos for Crystal Suite, 1 Bedroom, Terrace, Lake View

Premium bedding, minibar, in-room safe, desk

Crystal Suite, 1 Bedroom, Terrace, Lake View

Highlights

Lanai
Separate sitting area
Soundproofed
Air conditioning
Free cots/infant beds
Full-sized fridge/freezer
TV
Hypo-allergenic bedding
  • 70 sq m
  • Lake view
  • Sleeps 3
  • 1 King Bed

View all photos for Family Suite

Premium bedding, minibar, in-room safe, desk

Family Suite

Highlights

Lanai
Separate sitting area
Soundproofed
Air conditioning
Free cots/infant beds
Full-sized fridge/freezer
TV
Hypo-allergenic bedding
  • 125 sq m
  • Lake view
  • Sleeps 5
  • 2 King Beds
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About the area

Map
Sergeyeva Street 4, Kaliningrad, 236016

What's nearby

  • Statue of Immanuel Kant - 5 min walk
  • Ruins of Koenigsberg castle - 9 min walk
  • Amber Museum - 16 min walk
  • B-413 Submarine Museum - 18 min walk
  • Immanuel Kant's Grave - 19 min walk

Getting around

  • Kaliningrad North Station - 19 min walk
  • Kaliningrad (KGD-Khrabrovo) - 26 min drive

Restaurants

  • ‪Б-39 - ‬8 min walk
  • ‪Классик - ‬9 min walk
  • ‪Sushi & More - ‬8 min walk
  • ‪Тетка Фишер - ‬6 min walk
  • ‪Якитория - ‬12 min walk

About this property

Crystal House Suite Hotel & SPA

Luxury family-friendly hotel in the city centre
A poolside bar, a terrace and a coffee shop/cafe are just a few of the amenities provided at Crystal House Suite Hotel & SPA. For some rest and relaxation, visit the sauna or steam room, and indulge in a facial, a massage or a body scrub. Be sure to enjoy a meal at Hoffmann, the on-site restaurant. In addition to a garden and a playground, guests can connect to free in-room WiFi.
You'll also find perks such as:
  • An indoor pool
  • Free self-parking
  • Buffet breakfast (surcharge), a round-trip airport shuttle (surcharge) and supervised childcare (surcharge)
  • Free newspapers, meeting rooms and concierge services
Room features
All 71 rooms boast comforts, such as 24-hour room service and premium bedding, as well as perks, such as laptop-friendly workspaces and air conditioning.
Other conveniences in all rooms include:
  • Hypo-allergenic bedding and rollaway/extra beds (surcharge)
  • 2 bathrooms with designer toiletries and hairdryers
  • TVs with premium channels
  • Lanais, separate sitting areas and full-sized fridge/freezers

Languages

English, German, Russian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Onsite parking available only on request
  • Free self parking on site
  • Limited on-site parking

Food and drink

  • Daily buffet breakfast available 7:00 AM to 11:00 AM for a fee: RUB 2,000 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Hoffmann

Things to do

  • Free children's club
  • Health club
  • Indoor pool
  • Playground
  • Sauna
  • Steam room

Family friendly

  • Free children's club
  • In-room babysitting
  • In-room full-sized refrigerator/freezer
  • Indoor pool
  • Laundry facilities
  • Living room
  • Microwave on request
  • Playground
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms
  • Supervised activities for children (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Turndown service

Business services

  • 24-hour business centre
  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Spa

  • Body scrubs
  • Body wraps
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • In-room massages
  • Manicures/pedicures
  • Sports massages
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Grab bar near toilet
  • Lift
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • 2 private bathrooms
  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Slippers
  • Towels provided

Entertainment

  • TV with premium satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Full-sized refrigerator/freezer
  • Microwave on request
  • Minibar

More

  • Air conditioning
  • Ceiling fan
  • Desk
  • Free local calls
  • Iron/ironing board on request
  • Laptop workspace
  • Living room
  • Phone
  • Safe
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
At check-in, guests must provide either a negative PCR COVID-19 test result or a record of full COVID-19 vaccination
Negative COVID-19 test result requirement applies to all guests aged 18 and over, and test must have been administered no more than 48 hours prior to check-in; COVID-19 vaccination record requirement applies to all guests aged 18 and over; guests must have received complete vaccination at least 14 days prior to check-in

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of RUB 5000 per pet, per stay
Welcoming dogs only
Up to 5 kg per pet
Restrictions apply; for more information contact the property on the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Children up to the age of 5 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for RUB 6000 per day.

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: RUB 5000.00 per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: from approximately RUB 2000 per person
  • Airport shuttle fee: RUB 3000 per vehicle (one-way, maximum occupancy 3)
  • Pet fee: RUB 5000 per pet, per stay
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: RUB 6000 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cots/infant beds, rollaway/extra beds and on-site parking

We should mention

If you require a visa to enter the country, your property may be able to help with the supporting documents needed to obtain one. To learn more, you can contact the property using the contact details included on your booking confirmation. The property may charge for this assistance, even if you end up cancelling your reservation. All arrangements are solely between the property and yourself.
Russian citizens: adults (aged 14 and over) must present a valid internal passport at check-in (international Russian passports and driving licences are not accepted). Birth certificates must be presented for all Russian children (aged under 14) at check-in. If a Russian relative or legal guardian (rather than a parent) is travelling in Russia with a child under 14, that relative or legal guardian is also required to present documentation certifying authority to accompany the child at check-in. Non-Russian citizens: adults and children must present a valid passport, visa and migration card at check-in.
Pool access available from 7:00 AM to 10:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Property is also known as

Crystal House Suite Hotel Kaliningrad
Crystal House Suite Hotel
Crystal House Suite Kaliningrad
Crystal House Suite
Crystal House Suite & Spa
Crystal House Suite Hotel & Spa Hotel
Crystal House Suite Hotel & Spa Kaliningrad
Crystal House Suite Hotel & Spa Hotel Kaliningrad

Frequently asked questions

Does Crystal House Suite Hotel & SPA have a pool?

Yes, this property has an indoor pool. Pool access is from 7:00 AM to 10:00 PM.

Is Crystal House Suite Hotel & SPA pet-friendly?

Yes, this hotel allows dogs with a maximum weight of up to 5 kg per pet. There's a fee of RUB 5000 per pet, per stay.

How much is parking at Crystal House Suite Hotel & SPA?

Self-parking is free at this property.

What time is check-in at Crystal House Suite Hotel & SPA?

Check-in start time: 3:00 PM; check-in end time: anytime. A fee applies for early check-in (subject to availability).

What time is check-out at Crystal House Suite Hotel & SPA?

Checkout is at noon. Late check-out is available for a fee (subject to availability).

Does Crystal House Suite Hotel & SPA provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of RUB 3000 per vehicle applies.

Where is Crystal House Suite Hotel & SPA located?

This family-friendly Kaliningrad hotel is located in the historical district, within a 5-minute walk of Kant Statue and Statue of Immanuel Kant. Fort No. 5 King Frederick Wilhelm III and Bunker Museum are also within 10 minutes. Kaliningrad North Station is 19 minutes by foot.

Crystal House Suite Hotel & SPA Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 41 out of 50 reviews
Rating 8 - Good. 6 out of 50 reviews
Rating 6 - Okay. 1 out of 50 reviews
Rating 4 - Poor. 2 out of 50 reviews
Rating 2 - Terrible. 0 out of 50 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

10/10

Amenities

9.8/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

8/10 Good

DMITRIY

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2021

10/10 Excellent

Nikita

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
he best hotel in Kaliningrad
Everything was just amazing
Stayed 6 nights in Mar 2021

10/10 Excellent

Samuel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Sep 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fabulous
Amazing place to stay for a rest
Stayed 2 nights in Sep 2020

10/10 Excellent

Vladimir

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Все бвло
Stayed 4 nights in Aug 2020

10/10 Excellent

Sergey

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 8 nights in Aug 2020

10/10 Excellent

T

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was well equipped and layed out, a central location in Kaliningrad and close to everything needed. Staff was very helpful and English friendly.
Stayed 3 nights in Jul 2019

6/10 Okay

George, USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice spacious hotel room
The hotel room was luxurious and spacious but lacks attention to details and the hotel service is nothing to write home about. It looked like the restaurant, the room service, the Spa are all separate entities, and the worst part was the elevator which is mainly used by the hotel employees and workers and had always a BO Odor ...they should have an elevator for the employees and the guests should have the priority for using it.
Stayed 8 nights in May 2018

10/10 Excellent

Tim, Dallas, TX

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best hotel in Kaliningrad
I am American and I have spent a lot of time in Russia and I can honestly say this is one of my favorite hotels. The staff is amazing, the rooms are great, and the location is nice.
Stayed 2 nights in May 2018

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Mark

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2022

10/10 Excellent

Yuliya

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Осенние каникулы
Отличный отель по всем критериям. Расположение, чистота, удобство, персонал, кухня - все выше всяких похвал. Обязательно остановимся именно здесь при следующем визите в Калининград.
Stayed 4 nights in Sep 2021

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Останавливаемся в отеле не в первый раз, все нравится: удобная локация, вкусные завтраки, комфортные и чистые номера. Обязательно сюда вернёмся!
Stayed 2 nights in Sep 2021

10/10 Excellent

ANNA

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Гигиена
Нет гигиенического душа в туалетах в номере семейный люкс-это большой минус.
Stayed 3 nights in Sep 2021

10/10 Excellent

vladimir

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2021

10/10 Excellent

Iuliia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2021

10/10 Excellent

Vladimir

Stayed 2 nights in Feb 2021

8/10 Good

igor

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2021

4/10 Poor

Alexey

Liked: Cleanliness, staff & service, property conditions & facilities
Цена не соответствует номеру
Stayed 2 nights in Dec 2020

10/10 Excellent

Pavel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Кристальный Калининград
Супер отель. Лучшие номера, завтраки, термальная зона, а вид из номера и размер номера просто впечатляют! Также шикарны и ужины. На завтрак икра и шампанское. Бесплатная парковка для постояльцев. Удобное расположение. Вообщем лучший отель.
Stayed 4 nights in Nov 2020

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Nice hotel in Kaliningrad
Good location
Stayed 3 nights in Oct 2020

10/10 Excellent

Tatyana

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Большое спасибо отелю за прекрасный отдых. Приживали с семьей с 2мя детьми. Номер очень комфортный, светлый, просторный . Все удобно и продумано. Отличная зона спа, где проводили вечера. Из номера шикарный вид на озеро, стильная терраса. Завтраки очень вкусные, разнообразный шведский стол, очень качественные продукты. Мы остались очень довольны, спасибо.
Stayed 4 nights in Sep 2020

10/10 Excellent

Tatyana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2020

8/10 Good

IGOR

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 8 nights in Aug 2020

10/10 Excellent

EKATERINA

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
ВЕЛИКОЛЕПНО!
Stayed 4 nights in Aug 2020