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Imperial Royale Hotel

4.0 star property
Hotel in Kampala with casino and free breakfast
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Imperial Royale Hotel

Reception hall
Exterior
Presidential Suite, 2 Bedrooms | View from room
Bar (on property)
Casino

Reviews

7.2 out of 10

Good

Popular amenities

  • Bar
    Bar
  • Pool
    Pool
  • Gym
    Gym
  • Breakfast included
    Breakfast included
  • Room service
    Room service
  • 24/7 front desk
    24/7 front desk
The price is AU$277
includes taxes & fees
7 Dec - 8 Dec

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Deluxe Double Room

View from room

Deluxe Double Room

Highlights

Air conditioning
Flat-screen TV
Premium bedding
Private bathroom
Electric kettle
Minibar
Free bottled water
Coffee/tea maker
  • 30 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Single Room

Premium bedding, minibar, in-room safe, desk

Deluxe Single Room

Highlights

Air conditioning
Flat-screen TV
Premium bedding
Private bathroom
Electric kettle
Minibar
Free bottled water
Coffee/tea maker
  • 25 sq m
  • City view
  • Sleeps 1
  • 1 Double Bed

View all photos for Royal Suite

Royal Suite | View from room

Royal Suite

Highlights

Air conditioning
Flat-screen TV
Premium bedding
Private bathroom
Electric kettle
Minibar
Free bottled water
Coffee/tea maker
  • 70 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Twin Room

View from room

Deluxe Twin Room

Highlights

Air conditioning
Flat-screen TV
Premium bedding
Bathrobes
Private bathroom
Electric kettle
Minibar
Free bottled water
  • 30 sq m
  • City view
  • Sleeps 2
  • 2 Single Beds

View all photos for Presidential Suite, 2 Bedrooms

Presidential Suite, 2 Bedrooms | Living room

Presidential Suite, 2 Bedrooms

Highlights

Air conditioning
Kitchenette
Flat-screen TV
2 bedrooms
Premium bedding
Private bathroom
Electric kettle
Minibar
  • 90 sq m
  • Valley view
  • Sleeps 5
  • 1 King Bed and 2 Single Beds

View all photos for Executive Double Room

Premium bedding, minibar, in-room safe, desk

Executive Double Room

Highlights

Air conditioning
Flat-screen TV
Premium bedding
Private bathroom
Electric kettle
Minibar
Free bottled water
Coffee/tea maker
  • 30 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Suite

Executive Suite | View from room

Executive Suite

Highlights

Air conditioning
Flat-screen TV
Premium bedding
Private bathroom
Electric kettle
Minibar
Free bottled water
Coffee/tea maker
  • 60 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Single Room

View from room

Executive Single Room

Highlights

Air conditioning
Flat-screen TV
Premium bedding
Private bathroom
Electric kettle
Minibar
Free bottled water
Coffee/tea maker
  • 30 sq m
  • City view
  • Sleeps 1
  • 1 King Bed

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About the area

Map
Plot 7 Kintu Road, Kampala

What's nearby

  • Uganda Golf Course - 10 min walk - 0.9 km
  • The Acacia Mall - 2 min drive - 2.3 km
  • Makerere University - 3 min drive - 3.2 km
  • St. Francis Hospital - Nsambya - 3 min drive - 3.3 km
  • Embassy of the United States - 4 min drive - 3.8 km

Getting around

  • Entebbe (EBB-Entebbe Intl.) - 39 min drive

Restaurants

  • ‪The PUB - ‬12 min walk
  • ‪Yujo Izakaya - ‬7 min walk
  • ‪Garden City Rooftop - ‬11 min walk
  • ‪Lotus Mexicana Cantina and Beach Bar - ‬5 min walk
  • ‪Equator Bar - ‬10 min walk

About this property

Imperial Royale Hotel

Upscale hotel
At Imperial Royale Hotel, you can look forward to a free breakfast buffet, a casino and dry cleaning/laundry services. For those hoping to try their luck, this hotel boasts amenities such as 20 casino gaming tables and 50 slot machines. Treat yourself to a massage or other spa services. The on-site international cuisine restaurant, Royale, offers breakfast, lunch and dinner. In addition to a bar and a health club, guests can connect to free in-room WiFi.
You'll also enjoy perks such as:
  • An outdoor pool
  • Free self-parking
  • A round-trip airport shuttle (surcharge), luggage storage and concierge services
  • Tour/ticket information, meeting rooms and a lift
Room features
All 274 rooms boast comforts, such as 24-hour room service and premium bedding, as well as thoughtful touches, such as laptop-compatible safes and air conditioning.
Other conveniences in all rooms include:
  • Bathrooms with showers and free toiletries
  • 24-inch flat-screen TVs with cable channels
  • Electric kettles, daily housekeeping and desks

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle (surcharge)
  • Free self parking on site

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 10 AM
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Royale

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Refrigerator on request
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business centre
  • Conference space
  • Meeting rooms

Spa

  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • Designated smoking areas
  • Mosquito nets
  • Reception hall

Room amenities

Bedroom

  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 24-inch flat-screen TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar
  • Refrigerator on request

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free daily newspapers
  • Iron/ironing board on request
  • Laptop-compatible safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before 10 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 50.0 per night.
Cots (infant beds) are not available

Payment types

Important information

Optional extras

  • Airport shuttle fee: USD 45 per person (one way)
  • Rollaway bed fee: USD 50.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

Property is also known as

Imperial Royale
Imperial Royale Hotel
Imperial Royale Hotel Kampala
Imperial Royale Kampala
Imperial Royale Hotel Hotel
Imperial Royale Hotel Kampala
Imperial Royale Hotel Hotel Kampala

Frequently asked questions

Does Imperial Royale Hotel have a pool?

Yes, this property has an outdoor pool.

How much does it cost to stay at Imperial Royale Hotel?

As of 24 Nov 2024, prices found for a 1-night stay for 2 adults at Imperial Royale Hotel on 7 Dec 2024 start from AU$277.19, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Imperial Royale Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking at Imperial Royale Hotel?

Self-parking is free at this property.

What time is check-in at Imperial Royale Hotel?

Check-in start time: 3:00 PM; check-in end time: midnight.

What time is check-out at Imperial Royale Hotel?

Checkout is at 10 AM.

Does Imperial Royale Hotel provide a shuttle to the airport?

Yes, there's an airport shuttle. A fee of USD 45 per person applies.

Where is Imperial Royale Hotel located?

Situated in Kampala, this hotel is within a 15-minute walk of Uganda Golf Course and The Parliament of the Republic of Uganda. Embassy of France and Embassy of Sudan are also within 1 mile (2 km).

Imperial Royale Hotel Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 3 out of 13 reviews" "
Rating 8 - Good. 5 out of 13 reviews" "
Rating 6 - Okay. 3 out of 13 reviews" "
Rating 4 - Poor. 0 out of 13 reviews" "
Rating 2 - Terrible. 2 out of 13 reviews" "

8.0/10

Cleanliness

7.4/10

Staff & service

7.4/10

Amenities

7.0/10

Property conditions & facilities

10/10

Eco-friendliness

Reviews

10/10 Excellent

preston

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room furniture..just gorgeous
Stayed 1 night in Mar 2024

10/10 Excellent

Sengabi

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2022

6/10 Okay

Mr

Disliked: Staff & service, property conditions & facilities
Disappointing stay
Initially we requested an airport pick up the day before we arrived - we sent two emails to the hotel but got no reply and had to make our own arrangements. The check in staff on the desk said ‘sorry’, the request would have gone to another section. When we checked in the hotel was buzzing with conference delegates. The hotel advertised 3 restaurants, but we were only allowed one - the others being used by the delegates. In the evening when the delegates had left, only one of the restaurants was open, with a fairly limited a la carte menu. It became clear that there were very few other guests in the hotel as we saw hardly anyone else in the evenings. Service in the one restaurant was very slow - one lunchtime we ordered just two bowls of soup which took forty minutes to arrive. The hotel is very large and has a pool and spa/gym, which we did not use. It is quite dark, with low lighting and heavy wood features and appears to need a good refresh of decor. Our room on the 8th floor was very large with a reasonably comfortable bed and effective air con. The bathroom was again large and well appointed, but in need of some cosmetic improvements - broken tiles, sinks that barely drain etc. The only bar is in a dingy corner of the open restaurant with no atmosphere or comfortable seating - we kept well away! Most staff did their best to be helpful, especially on the desk. Overall our stay was disappointing and did not live up to the descriptions on their web site.
Stayed 2 nights in Jan 2020

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
The room is excellent and Casino is very good. I’d recommend it to my friends
Stayed 1 night in Mar 2019

2/10 Terrible

Verified traveller

Disliked: Amenities, property conditions & facilities
Hotel rooms have some funny smell. Largely because it is less used, no guests
Stayed 1 night in Jan 2019

6/10 Okay

John

Liked: Cleanliness
Disliked: Property conditions & facilities
Very basic and not a 4 star hotel
I don’t think the hotel was worth the money they charged for the room. I’m need of serious updating and it smelt a little bit musty. The location was good though and pretty central. I would not class it as a four star hotel. The breakfast choice was very poor. Ended up eating breakfast out of the hotel even though it was included in the room costs. I will look to stay at a different hotel when next I’m in Kampala.
Stayed 3 nights in Oct 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly staff and I felt well looked after
Really liked the hotel. Room was spacious and kept clean and tidy. Staff very friendly and welcoming. All my needs were well catered for and would book again if I go back to Kampala again. The only negative comment is that I felt the lighting in the restaurant area was too dim.

2/10 Terrible

Verified traveller

Disliked: Staff & service
WARNING -- Hotel double-charged / dodged refund
When we arrived at the hotel, we were told that they could not find our Hotels.com confirmation email that proved that we had already paid for our room even though I was able to find and show them a confirmation email on my smartphone. They told us that they would need to charge my credit card for the full amount and refund it in the morning or we would not be able to stay there that night. Given how late it was when we checked in, we reluctantly agreed having no other option. We were told that we could receive a cash refund in the morning or have the balance refunded to my card. When I met the office manager the next morning, she tried to refund my card but the machine was putting the money back in the card. Contrary to what the man told us the night before, she would not allow us to receive a cash refund. We were told that the bank would issue us a refund within 1 week at the latest. We were very disappointed, but agreed. One week later, the funds had not shown up in my account so I contacted them again. They told us we needed to contact the bank directly for our refund (very unprofessional.) We contacted the bank and discovered that they had never initiated the refund. Now two weeks later, we are still fighting to get our money back and having to file a police report for the case. It has caused us a great deal of stress, ruined our vacation week and amounted in $428 in charges for one night in this terrible hotel. You have been warned!

6/10 Okay

David

Liked: Room comfort
Disliked: Cleanliness, property conditions & facilities
The hotel is not clean. When you walk into the entrance there is no scent of freshness but something stale. It seems to be too big for the management to maintain it.

8/10 Good

CLIFF, JOHANNESBURG

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
quiet but somber
The hotel is very quiet not for children hotel staff are pleasant and helpful very central and easy to get to meetings within Kampala they were renovating so was a little noisy but I gather only for 3-4 days after I left

8/10 Good

Makoto, Tokyo

Liked: Staff & service, amenities, property conditions & facilities
ジムのマネージャーが全くやる気がなく、しかも夜9時までなのに8時過ぎに行ったら(午後の早い時間にも使った)一日1人1回までだと嘘を言われて止めさせられた(翌日嘘と発覚)
Stayed 5 nights in Feb 2020

8/10 Good

DANIEL

Liked: Cleanliness, staff & service
Stayed 2 nights in May 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Feb 2018