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Makerere Serene Hotel

2.5 star property
Hotel in Kampala with 24-hour front desk and restaurant

Photo gallery for Makerere Serene Hotel

Bar (on property)
Standard Double Room
Bar (on property)
Reception
Room

Reviews

2.0 out of 10

Popular amenities

  • Room service
  • Laundry
  • 24/7 front desk
  • Air conditioning
  • Housekeeping
  • Free WiFi

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Standard Double Room

Room

Standard Double Room

Highlights

Air conditioning
TV
Private bathroom
Free bottled water
Daily housekeeping
  • 18 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Single Room

Room

Standard Single Room

Highlights

Air conditioning
TV
Private bathroom
Free bottled water
Daily housekeeping
  • 14 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Deluxe Double Room

Room

Deluxe Double Room

Highlights

Air conditioning
TV
Private bathroom
Free bottled water
Daily housekeeping
  • 24 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Single Room

Room

Deluxe Single Room

Highlights

Air conditioning
TV
Private bathroom
Free bottled water
Daily housekeeping
  • 18 sq m
  • Sleeps 1
  • 1 Large Single Bed

View all photos for Standard Twin Room

Room

Standard Twin Room

Highlights

Air conditioning
TV
Private bathroom
Free bottled water
Daily housekeeping
  • 14 sq m
  • Sleeps 2
  • 2 Large Single Beds

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About the area

Map
Plot 183, Sir Apollo Kaggwa Rd, Kampala

What's nearby

  • Makerere University - 1 min walk
  • Kasubi Tombs - 2 min drive
  • The Acacia Mall - 3 min drive
  • Mulago National Specialized Hospital - 3 min drive
  • Uganda Golf Course - 4 min drive

Getting around

  • Entebbe (EBB-Entebbe Intl.) - 40 min drive

Restaurants

  • ‪Kesh Restaurant - ‬13 min walk
  • ‪Kfc Wandegeya - ‬2 min drive
  • ‪Apple Ice Cafe - ‬7 min walk
  • ‪Pork Talk - ‬13 min walk
  • ‪Deep Blue - ‬2 min drive

About this property

Makerere Serene Hotel

Property highlights
Makerere Serene Hotel provides amenities, such as dry cleaning/laundry services and a restaurant. Stay connected with free WiFi in public areas.
You'll also enjoy the following perks during your stay:
  • A banquet hall, tour/ticket information and a 24-hour front desk
  • Luggage storage, concierge services and smoke-free property
Room features
All 50 rooms include comforts such as 24-hour room service and air conditioning, as well as perks such as free bottled water.
Other amenities include:
  • Bathrooms with showers and free toiletries
  • TVs with cable channels

Languages

English

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • A restaurant

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Accessibility

  • No lift

Room amenities

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • 24-hour room service
  • Free bottled water

More

  • Air conditioning

Policies

Check-in

Check-in start time: 11:30 AM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 18

Check-out

Check-out before 11:30 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types

Important information

Optional extras

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash

We should mention

This property does not have any lifts
No pets and no service animals are allowed at this property

Property is also known as

Makerere Serene Hotel Kampala
Makerere Serene Kampala
Makerere Serene
Makerere Serene Hotel Hotel
Makerere Serene Hotel Kampala
Makerere Serene Hotel Hotel Kampala

Frequently asked questions

Is Makerere Serene Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking at Makerere Serene Hotel?

This hotel doesn't offer parking.

What time is check-in at Makerere Serene Hotel?

Check-in start time: 11:30 AM; check-in end time: anytime. A fee applies for early check-in (subject to availability).

What time is check-out at Makerere Serene Hotel?

Checkout is at 11:30 AM. Late check-out is available for a fee (subject to availability).

Where is Makerere Serene Hotel located?

Situated in Kampala, this hotel is within 1 mile (2 km) of Makerere University, Kasubi Tombs and Synagogue Church of All Nations. Gaddafi National Mosque and Mulago National Specialized Hospital are also within 2 miles (3 km).

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Makerere Serene Hotel Reviews

Reviews

2.0
Rating 10 - Excellent. 0 out of 2 reviews
Rating 8 - Good. 0 out of 2 reviews
Rating 6 - Okay. 0 out of 2 reviews
Rating 4 - Poor. 0 out of 2 reviews
Rating 2 - Terrible. 2 out of 2 reviews

6.0/10

Cleanliness

8.0/10

Staff & service

4.0/10

Property conditions & facilities

Reviews

2/10 Terrible

Verified traveller

I booked for debulex but they provided single room instead. During the booking they said breakfast would be provided which was not the case. They didnot provide Wi-Fi password to hotellers and to make matters worse they were no sockets to charge phoness
Stayed 1 night in Jun 2018

2/10 Terrible

Peter, Alberta Canada

Disliked: Property conditions & facilities, room comfort
Be careful
I had bad experience with Makerere Serene Hotel.The Management told me that they did not get any money from Expedia.ca.I was asked to pay 80,000 eighty thousand Ugandan shillings per a night because the management claimed to have not received any payment on my behalf.I paid 240,000 Ugandan shillings for three nights after which I decided to move out to another Hotel called HBT where I paid 300,000 Ugandan shillings for the remaining 5 days.In short the money I paid to Expedia.ca is unaccounted for.I have receipts from the two Hotels.I would advise anybody hoping to get accommodation at Makerere Serene Hotel to rethink or carry extra money in case the management refuses to acknowledge that the accommodation was paid for in advance.
Stayed 8 nights in Jan 2018