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Tristar Hotel

3.5 star property
Hotel in Kampala with 24-hour front desk and restaurant

Photo gallery for Tristar Hotel

Bar (on property)
Garden
Executive Room
Deluxe Room | Balcony
Lobby

Reviews

6.8 out of 10

Popular amenities

  • Bar
  • Room service
  • Air conditioning
  • Housekeeping
  • Laundry
  • 24/7 front desk

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Twin Room

Twin Room

Twin Room

Highlights

Soundproofed
Air conditioning
TV
Rainfall showerhead
Private bathroom
Free bottled water
Minibar
Cable channels
  • 20 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Executive Room

Executive Room

Executive Room

Highlights

Soundproofed
Air conditioning
TV
Rainfall showerhead
Private bathroom
Free bottled water
Minibar
Cable channels
  • 25 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room

Balcony

Deluxe Room

Highlights

Soundproofed
Air conditioning
TV
Rainfall showerhead
Private bathroom
Free bottled water
Minibar
Cable channels
  • 20 sq m
  • Sleeps 2
  • 1 Queen Bed
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About the area

Map
Plot 1215 Kabowa Road, Kampala

What's nearby

  • Rubaga Cathedral - 4 min drive - 3.0 km
  • Kabaka's Palace - 4 min drive - 2.6 km
  • Embassy of the United States - 5 min drive - 4.4 km
  • St. Francis Hospital - Nsambya - 6 min drive - 4.8 km
  • Makerere University - 6 min drive - 5.5 km

Getting around

  • Entebbe (EBB-Entebbe Intl.) - 36 min drive

Restaurants

  • ‪Coffee At Last - ‬5 min drive
  • ‪Sky Beach - Freedom City - ‬3 min drive
  • ‪Mr.Tasty-Freedom city - ‬17 min walk
  • ‪Cafe'Javas & CityOil - ‬4 min drive
  • ‪Indigo - ‬5 min drive

About this property

Tristar Hotel

Property highlights
Consider a stay at Tristar Hotel and take advantage of a garden, dry cleaning/laundry services and a bar. Free in-room WiFi is available to all guests, along with a business centre and a restaurant.
You'll also find perks such as:
  • Bike hire, a round-trip airport shuttle (surcharge) and concierge services
  • A front desk safe, meeting rooms and a 24-hour front desk
  • Free newspapers, luggage storage and barbecues
Room features
All guest rooms at Tristar Hotel offer perks, such as air conditioning, in addition to amenities, such as free WiFi and sound-insulated walls.
More amenities include:
  • Bathrooms with rainfall showers and free toiletries
  • TVs with cable channels
  • Daily housekeeping and desks

Languages

English, Swahili

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • Return airport shuttle (surcharge)

Food and drink

  • A bar/lounge
  • A restaurant

Things to do

  • Bicycle rentals

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business centre
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Garden

Accessibility

  • No lift

More

  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Free bottled water
  • Minibar
  • Room service

More

  • Air conditioning
  • Desk
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 11:30 AM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 10:00 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types

Important information

Optional extras

  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash

We should mention

This property does not have any lifts

Property is also known as

Tristar Hotel Kampala
Tristar Kampala
Tristar Hotel Hotel
Tristar Hotel Kampala
Tristar Hotel Hotel Kampala

Frequently asked questions

Is Tristar Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking at Tristar Hotel?

This property doesn't offer parking.

What time is check-in at Tristar Hotel?

Check-in start time: 11:30 AM; check-in end time: anytime.

What time is check-out at Tristar Hotel?

Checkout is at 10:00 AM. Late checkout is available for a fee (subject to availability).

Does Tristar Hotel provide a shuttle to the airport?

Yes, there's an airport shuttle.

Where is Tristar Hotel located?

Situated in Kampala, this hotel is 0.9 mi (1.5 km) from Kabaka's Lake and within 3 miles (5 km) of Kabaka's Palace and Buganda Parliament. Rubaga Cathedral and Owino Market/Kampala are also within 3 miles (5 km).

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Tristar Hotel Reviews

Reviews

6.8
Rating 10 - Excellent. 0 out of 3 reviews
Rating 8 - Good. 1 out of 3 reviews
Rating 6 - Okay. 2 out of 3 reviews
Rating 4 - Poor. 0 out of 3 reviews
Rating 2 - Terrible. 0 out of 3 reviews

6.8/10

Cleanliness

6.8/10

Staff & service

3.0/10

Amenities

4.8/10

Property conditions & facilities

Reviews

8/10

予約が上手く伝わっていない
Stayed 2 nights in Feb 2020

6/10

Some of the staff were good and attentive even if they moved a little slowly, but the cook was a moron. He/She doesn't know the difference between a cream sauce and tomato sauce on pasta. The cook just prepares whatever food they want and expects you to eat it. The "deluxe" room also has only one working electrical outlet. This is quite impractical for many modern appliances that need to be recharged, The attendant George was very helpful though. Thanks George! Otherwise, this is just another hotel which employs several lazy women with bad attitudes who are "in charge". It's also quite far from the city. It's best to avoid this place
Stayed 3 nights in Nov 2019
This review was submitted before 2018 and has not been verified.

6/10

The hotel was reasonable for the price. We'd stayed in three other hotels in Uganda and would not say it was by any means the worst. It did have free internet which was handy although a bit frustrating with a number of router reboots to restore connections. The food menu was extensive in comparison to others we went to but as we only stayed the one night can't vouch for availability on the day. The bed was good with a full mossie net around the bed not that we needed it. Traffic noise was bad during main hours but calmed down at night. This is Africa and a poor part of Africa so don't expect top class service or performance - be prepared to accept lower standards and just enjoy the experience . If you can lower your standards then don't go.
Stayed 1 night in Aug 2017