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Crosswaters Resort at Kananaskis

3.5 star property
Family-friendly hotel with 4 restaurants and full-service spa
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Crosswaters Resort at Kananaskis

Serves lunch and dinner
Sauna, hot tub, steam room, hot springs/mineral springs
Outdoor spa tub
Interior
Pool

Reviews

8.4 out of 10

Very good

Popular amenities

  • Breakfast available
  • Bar
  • Parking available
  • Gym

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Premium Double Room, 2 Queen Beds

Premium bedding, in-room safe, desk, iron/ironing board

Premium Double Room, 2 Queen Beds

Highlights

Air conditioning
Free cots/infant beds
Fridge
Flat-screen TV
Premium bedding
Private bathroom
Bathrobes
Electric kettle
  • 37 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Executive Suite, 1 King Bed with Sofa bed, Fireplace

32-inch flat-screen TV with satellite channels, TV, pay films

Executive Suite, 1 King Bed with Sofa bed, Fireplace

Highlights

Separate sitting area
Fireplace
Air conditioning
Free cots/infant beds
Fridge
Flat-screen TV
Separate bedroom
Sofa bed
  • 119 sq m
  • Sleeps 3
  • 1 King Bed and 1 Single Sofa Bed

View all photos for Loft, 1 King Bed with Sofa bed, 2 Bathrooms (Bi-Level Loft Suite)

Loft, 1 King Bed with Sofa bed, 2 Bathrooms (Bi-Level Loft Suite) | Living area

Loft, 1 King Bed with Sofa bed, 2 Bathrooms (Bi-Level Loft Suite)

Highlights

Separate sitting area
Air conditioning
Club Lounge
Free cots/infant beds
Fridge
Flat-screen TV
Premium bedding
Separate bedroom
  • 51 sq m
  • Sleeps 3
  • 1 King Bed and 1 Single Sofa Bed

View all photos for Junior Suite, 1 King Bed with Sofa bed, Fireplace

32-inch flat-screen TV with satellite channels, TV, pay films

Junior Suite, 1 King Bed with Sofa bed, Fireplace

Highlights

Separate sitting area
Fireplace
Air conditioning
Free cots/infant beds
Fridge
Flat-screen TV
Separate bedroom
Sofa bed
  • 74 sq m
  • Sleeps 3
  • 1 King Bed and 1 Single Sofa Bed

View all photos for Deluxe Room, 1 King Bed

Premium bedding, in-room safe, desk, iron/ironing board

Deluxe Room, 1 King Bed

Highlights

Air conditioning
Free cots/infant beds
Fridge
Flat-screen TV
Premium bedding
Private bathroom
Bathrobes
Electric kettle
  • 37 sq m
  • Sleeps 3
  • 1 King Bed
Couples treatment room(s), sauna, hot tub, steam room

Kananaskis Mountain Lodge, Autograph Collection

Pool
Hot tub
Spa
Pet-friendly
8.8 out of 10, Excellent, (1007)
The price is AU$443
includes taxes & fees
19 Jan - 20 Jan 2025
Kananaskis Mountain Lodge, Autograph Collection
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About the area

Map
#1 Terrace Drive, Kananaskis, AB, T0L 2H0

What's nearby

  • Nakiska Ski Resort - 5 min drive
  • Silver Chair Ski Lift - 5 min drive
  • Stewart Creek Golf Club - 40 min drive
  • Canmore Caverns - 41 min drive
  • Silvertip Golf Course - 44 min drive

Getting around

  • Calgary International Airport (YYC) - 80 min drive

Restaurants

  • ‪Woody's Pub and Lounge - ‬1 min walk
  • ‪Forte - ‬8 min walk
  • ‪Blacktail Bar - ‬8 min walk
  • ‪Cedar Room - ‬8 min walk
  • ‪The Market Café - ‬8 min walk

About this property

Crosswaters Resort at Kananaskis

Family-friendly hotel in the mountains
At Crosswaters Resort at Kananaskis, you can look forward to a firepit, a coffee shop/cafe and a playground. Adventurous travellers may like the ice skating and cycling at this hotel. Indulge in a hot stone massage at Kananaskis Nordic Spa, the on-site spa. At the 4 on-site restaurants, enjoy breakfast, lunch, dinner, children's meals and Italian cuisine. In-room WiFi is available to all guests, along with an arcade/games room and dry cleaning/laundry services.
You'll also find perks such as:
  • A children's pool
  • Cooked-to-order breakfast (surcharge), bike hire and an outdoor tennis court
  • Valet parking (surcharge), outdoor furniture and ATM/banking services
  • A 24-hour front desk, smoke-free property and meeting rooms
  • Guest reviews speak highly of the helpful staff and location
Room features
All 70 rooms feature comforts such as premium bedding and air conditioning, as well as perks such as safes and dressing gowns. Guest reviews speak positively of the cleanliness rooms at the property.
More amenities include:
  • Rollaway/extra beds (surcharge) and free cots/infant beds
  • Baths or showers and free toiletries
  • 32-inch flat-screen TVs with premium channels
  • Recycling, fridges and electric kettles

Languages

English, German

Property amenities

Internet

  • Available in all rooms: WiFi

Parking and transport

  • Parking on site (CAD 22 per night)
  • Valet parking on site (CAD 35 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 11:00 AM for a fee: CAD 7 to 35 for adults and CAD 7 to 35 for children
  • 4 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Snack bar/deli

Restaurants on site

  • Blacktail Bar
  • Cedar Room
  • Forte Restaurant
  • Woody's Pub

Things to do

  • Arcade/game room
  • Bicycle rentals
  • Children's pool
  • Full-service spa
  • Gym
  • Ice skating
  • Outdoor tennis court
  • Playground
  • Sauna
  • Ski passes
  • Ski storage
  • Spa tub

Family friendly

  • Arcade/game room
  • Babysitting
  • Children's pool
  • Free cot
  • In-room refrigerator
  • Laundry facilities
  • Playground
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business centre
  • Meeting rooms

Outdoors

  • Firepit
  • In a regional park
  • In the mountains
  • Outdoor entertainment area
  • Outdoor furniture
  • Picnic area

Full-service spa

  • Deep-tissue massages
  • Hot stone massages
  • Hot/mineral springs
  • Sauna
  • Spa open select days
  • Spa tub
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Free cot
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Dressing gowns
  • Free toiletries
  • Hair dryer (on request)
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium satellite channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Heating (climate-controlled)
  • Iron/ironing board
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 4 PM; check-in end time: midnight
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

The check-in location differs from the property location; go to: [Kananaskis Mountain Lodge, 1 Centennial Dr. Kananaskis, AB, T0L 2H0]
Front desk staff will greet guests on arrival

Renovations and closures

This property is closed from 1 October 2023 to 31 December 2024 (dates subject to change).

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of CAD 40 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 50 kg per pet)
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property on the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are available for CAD 25.0 per day.
Free cots are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Resort fee: CAD 25.00 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Business centre/computer access
  • Fitness centre access
  • Health club access
  • In-room coffee
  • Internet access
  • Pool access
  • Sporting facilities or equipment

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: approximately CAD 7 to 35 for adults and CAD 7 to 35 for children
  • Self-parking fee: CAD 22 per night
  • Valet parking fee: CAD 35.00 per night
  • Pet fee: CAD 40 per accommodation, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: CAD 25.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted

We should mention

Guests under 18 years old are not allowed in the spa

Property is also known as

Crosswaters Resort Kananaskis
Crosswaters Resort Kananaskis
Crosswaters Resort
Crosswaters Kananaskis
Hotel Crosswaters Resort at Kananaskis Kananaskis
Kananaskis Crosswaters Resort at Kananaskis Hotel
Hotel Crosswaters Resort at Kananaskis
Crosswaters Resort at Kananaskis Kananaskis
Crosswaters
Crosswaters At Kananaskis
Crosswaters Resort at Kananaskis Hotel
Crosswaters Resort at Kananaskis Kananaskis
Crosswaters Resort at Kananaskis Hotel Kananaskis

Frequently asked questions

Does Crosswaters Resort at Kananaskis have a pool?

Yes, this property has a children's pool.

Is Crosswaters Resort at Kananaskis pet-friendly?

Yes, this property allows cats and dogs (limit 2 total) with a maximum weight of up to 50 kg per pet. There's a fee of CAD 40 per accommodation, per stay. Service animals are exempt from fees.

How much is parking at Crosswaters Resort at Kananaskis?

Self-parking is available for CAD 22 per night. Valet parking is available for CAD 35.00 per night.

What time is check-in at Crosswaters Resort at Kananaskis?

Check-in start time: 4 PM; check-in end time: midnight.

What time is check-out at Crosswaters Resort at Kananaskis?

Checkout is at 11 AM.

Where is Crosswaters Resort at Kananaskis located?

This family-friendly Kananaskis hotel is located in a regional park, within 3 mi (5 km) of Nakiska Ski Resort, Silver Chair Ski Lift and Olympic Chair Ski Lift. Bronze Chair Ski Lift and Elbow-Sheep Wildland Provincial Park are also within 3 miles (5 km).

Reviews

8.4

Very good

Rating 10 - Excellent. 489 out of 1000 reviews" "
Rating 8 - Good. 297 out of 1000 reviews" "
Rating 6 - Okay. 125 out of 1000 reviews" "
Rating 4 - Poor. 52 out of 1000 reviews" "
Rating 2 - Terrible. 37 out of 1000 reviews" "

8.4/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

sara

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful
Stayed 1 night in Sep 2023

2/10 Terrible

Ma. Cecilia

Stayed 2 nights in Sep 2023

2/10 Terrible

Hemal

Disliked: Cleanliness, staff & service, property conditions & facilities
Didn’t like it
Stayed 1 night in Sep 2023

10/10 Excellent

Kyrstin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2023

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Blend of Decent Comfort and Room for Improvement
Our stay at the Crosswater Hotel was generally satisfactory, though there were some notable aspects that did not meet our expectations, particularly considering the price point. Contrary to our initial impression, the hotel designates only one floor for adults only, which happens to be on the main floor. Unfortunately, this location exposed us to disturbances from the passing children and adults, resulting in occasional noise disruptions outside our window. Moreover, our room exhibited a subpar level of cleanliness and maintenance. Given the reputation of this establishment, we anticipated a higher standard of hygiene and upkeep. Disappointingly, the provided soap, shampoo, and conditioner did not meet the expected quality, prompting us to recommend bringing your own toiletries for an improved experience. Several amenities within the room were also in disrepair, including a non-functional clock/radio and malfunctioning USB outlets. The room's shelf was unstable and appeared to be detaching from the wall, while the shower displayed signs of insufficient cleaning. It is worth noting that we received information about ongoing roof maintenance on the day of our arrival. While we understand the necessity of such maintenance, it would have been preferable to receive advance notice and perhaps an adjustment in pricing to account for the potential disruptions. On a more positive note, we found the Knodic Spa to be a standout feature of our stay, and we highly recommend it.
Stayed 1 night in Sep 2023

10/10 Excellent

Melissa

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 2 nights in Sep 2023

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities
Great as always
Stayed 1 night in Sep 2023

8/10 Good

Anita

Stayed 1 night in Sep 2023

8/10 Good

Lamont

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There was a portable fan in the room that was put there for some ventilation, or other reason. It was loud and annoying. I eventually unplugged it.
Stayed 1 night in Sep 2023

8/10 Good

Victoria

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wait staff at Woody’s were not on their game, but the visit was otherwise great.
Stayed 1 night in Sep 2023

4/10 Poor

KENNETH

Travelled with partner
Disliked: Staff & service, property conditions & facilities
All the following items would not be a big deal if it didnt cost $400/night!! Room AC was a portable unit that did not cool the room at all despite making noise all night and keeping us awake. Bathroom had 1 towel. ONE. We had to call to get more which took almost 30 mins for some reason. Check in is on a different part of the property and no one tells you until you walk in the front door with all your stuff. Hotel in general is very rundown.
Stayed 1 night in Sep 2023

8/10 Good

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2023

8/10 Good

Lorraine

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Pricey for room
Stayed 1 night in Sep 2023

10/10 Excellent

Ian

Liked: Staff & service
Stayed 1 night in Sep 2023

10/10 Excellent

Hans

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2023

10/10 Excellent

Annette

Liked: Property conditions & facilities, room comfort
Stayed 2 nights in Sep 2023

6/10 Okay

Colton

Travelled with partner
Liked: Cleanliness, staff & service, amenities
The bed was too firm and the ceiling in the shower was falling down
Stayed 1 night in Sep 2023

10/10 Excellent

Jacques

Stayed 1 night in Sep 2023

10/10 Excellent

Kim

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great for a quick family getaway
Stayed 1 night in Sep 2023

10/10 Excellent

Lynsie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Highly recommend this resort! The room was clean, the bed was very comfortable, the staff was friendly. Would absolutely stay here again!
Stayed 1 night in Sep 2023

10/10 Excellent

Lauren

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2023

8/10 Good

Wasim

Liked: Cleanliness
Stayed 1 night in Sep 2023

10/10 Excellent

Frank

Stayed 1 night in Sep 2023

6/10 Okay

Derek, Midhurst

Travelled with partner
Disliked: Amenities, property conditions & facilities
Room was definitely dated. Carpet not in good condition. Fixtures were rusty in bathroom. Not even a bottle opener in the room. No coffee cups provided. No staff in sight at Crosswaters. Had to check in at a different front desk. Definitely not worth the 350.00 room charge for one night. I get it is a tourist area but not worth the money. Save your money and stay in Banff or Canmore.
Stayed 1 night in Sep 2023

6/10 Okay

Camille

Disliked: Staff & service
Stayed 1 night in Sep 2023