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Windsor Spa Hotel

4.0 star property
Relax by the indoor pool surrounded by sun loungers while enjoying city centre views then treat yourself to some pampering at this hotel’s rejuvenating spa.
your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Windsor Spa Hotel

Exterior
Indoor pool, pool loungers
Indoor pool, pool loungers
Couples treatment room(s), sauna, hot tub, body treatments, body wraps
Superior Double Room

Reviews

7.4 out of 10

Good

Popular amenities

  • Pool
  • Bar
  • Parking available
  • Spa
  • Room service
  • Pet-friendly

Room options

Available filters for rooms
Showing 4 of 4 rooms

Comfort Double Room

Highlights

Heating
Flat-screen TV
Private bathroom
Hairdryer
Eco-friendly toiletries
Minibar
Coffee/tea maker
Eco-friendly cleaning supplies
  • 30 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Single Room

Minibar, in-room safe, desk, iron/ironing board

Standard Single Room

Highlights

Heating
Flat-screen TV
Private bathroom
Hairdryer
Eco-friendly toiletries
Minibar
Coffee/tea maker
Eco-friendly cleaning supplies
  • 20 sq m
  • Sleeps 1
  • 1 Queen Bed

View all photos for Superior Double Room

Superior Double Room | Living area

Superior Double Room

Highlights

Heating
Flat-screen TV
Private bathroom
Hairdryer
Eco-friendly toiletries
Minibar
Coffee/tea maker
Eco-friendly cleaning supplies
  • 30 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed

View all photos for Standard Double Room

Minibar, in-room safe, desk, iron/ironing board

Standard Double Room

Highlights

Heating
Flat-screen TV
Private bathroom
Hairdryer
Eco-friendly toiletries
Minibar
Coffee/tea maker
Eco-friendly cleaning supplies
  • 22 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed
Exterior

Grandhotel Pupp

Pool
Hot tub
Spa
Pet-friendly
9.2 out of 10, Wonderful, (897)
The price is AU$257
includes taxes & fees
26 Jan - 27 Jan
Grandhotel Pupp
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About the area

Map
Mlýnské nábreží 507/5, Karlovy Vary, 360 01

What's nearby

  • Mill Colonnade - 3 min walk
  • Hot Spring Colonnade - 6 min walk
  • Church of St. Mary Magdalene - 7 min walk
  • Elizabeth's Spa - 9 min walk
  • St. Peter and Paul Orthodox Church - 10 min walk

Getting around

  • Karlovy Vary dolni n. Station - 17 min walk
  • Karlovy Vary (KLV-Karlovy Vary Intl.) - 12 min drive

Restaurants

  • ‪F-bar - ‬5 min walk
  • ‪Plzeňka Carlsbad - ‬1 min walk
  • ‪Festivalová náplavka - ‬4 min walk
  • ‪Old Carlsbad Grill - ‬3 min walk
  • ‪Smíchovský pavilon - ‬13 min walk

About this property

Windsor Spa Hotel

Upscale hotel located in Karlovy Vary City Centre
Take advantage of a coffee shop/cafe, a hair salon and dry cleaning/laundry services at Windsor Spa Hotel. Indulge in a body wrap, a body treatment and a massage at the on-site spa. The on-site restaurant offers breakfast, lunch and dinner. In addition to a bar and a sauna, guests can connect to free in-room WiFi.
You'll also enjoy the following perks during your stay:
  • An indoor pool with sunloungers
  • Buffet breakfast (surcharge), self-parking (surcharge) and a round-trip airport shuttle (surcharge)
  • Concierge services, a 24-hour front desk and bike parking
  • ATM/banking services, meeting rooms and smoke-free property
Room features
All guest rooms at Windsor Spa Hotel offer amenities, such as free WiFi, safes and minibars.
Other amenities include:
  • Bathrooms with eco-friendly toiletries and showers
  • Flat-screen TVs with satellite channels
  • Wardrobes/cupboards, eco-friendly cleaning products and coffee/tea makers

Languages

Czech, English, German, Russian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Return airport shuttle (surcharge)
  • Onsite parking available only on request
  • Parking on site (EUR 15 per night; includes in/out privileges)
  • Limited on-site parking

Food and drink

  • Daily buffet breakfast available 7:30 AM to 10:00 AM for a fee: EUR 5 for adults and EUR 5 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Things to do

  • Full-service spa
  • Indoor pool
  • Sauna
  • Ski storage

Family friendly

  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Meeting rooms

Outdoors

  • Pool loungers

Full-service spa

  • Body wraps
  • Couples treatment rooms
  • Facials
  • Manicures/pedicures
  • Massage
  • Reflexology
  • Sauna
  • Spa tub

Accessibility

  • 8 steps to reach entrance
  • Area rugs in room
  • No lift

Room amenities

Bedroom

  • Bedsheets provided
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Minibar

More

  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free local calls
  • Heating
  • Iron/ironing board on request
  • Phone
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2 PM; check-in end time: 11:30 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 10:00 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival
If you are planning to arrive after 3:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of EUR 50 per pet, per night
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Rollaway/extra beds are available for EUR 50.0 per night.
Cots (infant beds) are available for EUR 5.0 per night

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 1.98 per person, per night. This tax does not apply to children under 18 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: from approximately EUR 5 for adults and from EUR 5 for children
  • Self-parking fee: EUR 15 per night (in/out privileges)
  • Pet fee: EUR 50 per pet, per night
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: EUR 5.0 per night
  • Rollaway bed fee: EUR 50.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve on-site parking
This property accepts credit cards and cash

We should mention

This property does not have any lifts

Property is also known as

Windsor Spa Hotel Karlovy Vary
Windsor Spa Hotel
Windsor Spa Karlovy Vary
Windsor Spa Hotel Hotel
Windsor Spa Hotel Karlovy Vary
WINDSOR Medical Complex SPA Hotel
Windsor Spa Hotel Hotel Karlovy Vary

Frequently asked questions

Does Windsor Spa Hotel have a pool?

Yes, this property has an indoor pool.

Is Windsor Spa Hotel pet-friendly?

Yes, pets are allowed at this property. There's a fee of EUR 50 per pet, per night. Service animals are exempt from fees.

How much is parking at Windsor Spa Hotel?

Self-parking is available for EUR 15 per night. Limited spots are available.

What time is check-in at Windsor Spa Hotel?

Check-in start time: 2 PM; check-in end time: 11:30 PM. Late check-in is available during limited hours.

What time is check-out at Windsor Spa Hotel?

Checkout is at 10:00 AM. Late checkout is available for a fee (subject to availability).

Does Windsor Spa Hotel provide a shuttle to the airport?

Yes, there's an airport shuttle.

Where is Windsor Spa Hotel located?

Located in Karlovy Vary City Centre, this spa hotel is steps away from Lazne III, Dvorakovy Sady and Park Colonnade. Mill Colonnade and Vridelni kolonada are also within 5 minutes. Karlovy Vary dolni n. Station is 17 minutes by foot and Karlovy Vary Station is 20 minutes.

Reviews

7.4

Good

Rating 10 - Excellent. 9 out of 28 reviews" "
Rating 8 - Good. 7 out of 28 reviews" "
Rating 6 - Okay. 7 out of 28 reviews" "
Rating 4 - Poor. 4 out of 28 reviews" "
Rating 2 - Terrible. 1 out of 28 reviews" "

8.2/10

Cleanliness

7.6/10

Staff & service

6.0/10

Amenities

7.0/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

8/10 Good

Verified traveller

Stayed 3 nights in Jun 2023

6/10 Okay

Evelien, Rotterdam

Travelled with partner
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Very good location and nice rooms. Breakfast is ok. We wanted to use the spa facilities, but were unable to find how to make a reservation. At the reception (where the receptionist barely spoke any english or german, even though she was very sweet) we were sent to the spa and at the spa we were sent to the reception. The pool was nice, so we used that, but the lights in the sauna were off and there was no one to be found to help us. Also, no airconditioning in the rooms or restaurant. If you're just there for a short visit (not for the spa) and the weather isn't too hot: great hotel. Otherwise, I'd look elsewhere.
Stayed 2 nights in Aug 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
In the heart of KV
Great location, in the very heart of the town, very good quality of accommodation, clean, friendly check in and overall great service. Big advantage is parking in the hotel back yard. We will be back! 😃
Stayed 3 nights in Jul 2020

2/10 Terrible

Onin, England

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel Overbooked
We arrived at hotel reception to be informed that our reservation could not be honoured. It was very difficult to comprehend as the principal languages used in this hotel are Russian and German. It amazes me that with modern technology available (such as text message) we were not advised in advance of the problem.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

Verified traveller

Liked: Staff & service, room comfort
Decent hotel close to the center
The best thing about the hotel is its location right at the center of Karlovy Vary. Room is ok, however we were disappointed with breakfast: limited selection, food was not fresh, and restaurant not very clean. We also didn'thave the chance to try any of the spa services since staff was on holiday.

8/10 Good

Michael, Miami, FL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
4 stars
Great hotel. Amazing location & friendly staff. Only drawbacks were weak in room wifi, & Breakfast buffet selection was lacking. Other than that, a stellar experience.

8/10 Good

shlomo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

4/10 Poor

Verified traveller

Disliked: Staff & service, room comfort
Dont use this hotel
We did not get the room we ordered and paid for. Bad service.

8/10 Good

Mogens Kjær

Stayed 3 nights in Jun 2022

10/10 Excellent

Andrea

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel Windsor na pár dnů i na lázeňský pobyt
Krásný hotel s úžasným personálem a nádherným bazénem. Určitě se vrátím.
Stayed 4 nights in Jul 2022

10/10 Excellent

Thomas

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sehr sauber - freundliches Personal- und schöner Spa- Bereich - würde das Hotel jederzeit wieder buchen
Stayed 2 nights in Feb 2022

10/10 Excellent

Zuzana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2020

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Stayed 2 nights in Aug 2019

6/10 Okay

Verified traveller

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
Antiguo edicifio aún en restauro. Lo restaurado está quedando bien, sobre todo el SPA y la piscina interior. El personal no maneja inglés y se hace difícil la comunicación. Hubo un error en la reserva y nos enviaron a una suite por una noche de la que tuvimos que pagar el precio completo, que era el doble de lo que habíamos reservado. No hubo forma de negociar: o aceptábamos o nos teníamos que buscar otro alojamiento. Nos hicieron sentir como que nos estaban haciendo un favor.
Stayed 1 night in May 2019

8/10 Good

Andrey

Liked: Property conditions & facilities, room comfort
Stayed 3 nights in Jan 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hübsches Hotel in perfekter Lage. Essen zu einfach leider nichts besonderes aber alles andere ist gut
Stayed 1 night in Nov 2018

10/10 Excellent

Jane Nipa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Rigtig godt hotel, med god service. Det ligger i gå afstand fra centrum. Morgenmaden var okay.
Stayed 1 night in Aug 2018

10/10 Excellent

Marcelo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ótima localizacao

8/10 Good

Qais

Liked: Cleanliness, property conditions & facilities, room comfort

8/10 Good

Jeanette

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Alles Supi. Kleiner Kritikpunkt ist das Frühstück. Dieses entspricht keinem 4*Hotel.

6/10 Okay

Dragan, München

Disliked: Property conditions & facilities
Nicht das was ich erwartet habe!!
Hallo, wir waren über Silvester bei euch im Hotel . Wir haben dieses Hotel insbesondere wegen der und Poollandschaft gebucht . Als wir dort angekommen sind wurde uns gesagt das diese Poollandschaft bis März renoviert wird. Hätten wir das davor gewusst, hätten wir uns zweimal überlegt dieses Hotel zu buchen. Ausserdem haben wir 40 Euro Parkgebühr für 4 Nächte gezahlt (10 Euro pro Nacht) . Das Positive war die zentrale Lage des Hotels und das Frühstücksangebot . Wenn es nach uns geht buchen wir dieses Hotel nichtmehr!!
Stayed 3 nights in Dec 2017

6/10 Okay

IRINA

Liked: Property conditions & facilities, room comfort
Disliked: Staff & service
es gab keinen Wasserkocher, die Zimmerreinigung hat am Sonntag nicht stattgefunden, für das Mineralbad mussten wir bezahlen, obwohl in der Hotelbeschreibung angepriesen waren.

4/10 Poor

Jakub, Praha

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
3*
curious entrance to the hotel, strange personal in the reception, nice room, good breakfast

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Zentrale Lage
Sehr schönes Ambiente. Freundlicher Service. Zimmer sind super. Frühstück ist nicht so super es ist empfehlenswert außerhalb essen zu gehen. Der Spabereich ist sehr klein und es steht nur die Sauna zur Verfügung die gut ist. Schön wäre ein Scwimmbecken und eine Dampfsauna. Die Massage war angenehm. Fazit: Super Hotel für Erholung und Übernachtung zum günstigen Preis. Aber für komplettes Wellnessprogramm ungeeignet.

General hotel information

Check-In Time
2:00 PM
Check-Out Time
11:00 AM
Star Rating
4.0
Address
Mlýnské nábreží 507/5, Karlovy Vary