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Hotel Kaiserhof

4.0 star property
Hotel with a full-service spa, steps from Marketplace Square

Photo gallery for Hotel Kaiserhof

Exterior
Restaurant
Reception
Superior Suite, 1 Bedroom, Hot Tub
Superior Suite, 1 Bedroom, Hot Tub

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Spa
  • Bar
  • Gym
  • Parking available
  • Pet-friendly
The current price is AU$250
includes taxes & fees
19 July - 20 July

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom

Suite, 1 Bedroom

9.6 out of 10
Exceptional
(10 reviews)

Highlights

Separate sitting area
Soundproofed
Heating
Free cots/infant beds
Mini-fridge
Free minibar items
Flat-screen TV
Hypo-allergenic bedding
  • 35 sq m
  • Sleeps 4
  • 1 King Bed OR 1 Double Sofa Bed

View all photos for Basic Double Room, 1 Bedroom, Non Smoking

Basic Double Room, 1 Bedroom, Non Smoking

Basic Double Room, 1 Bedroom, Non Smoking

8.0 out of 10
Very good
(4 reviews)

Highlights

Soundproofed
Heating
Free cots/infant beds
Mini-fridge
Free minibar items
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
  • 20 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Single Room, Non Smoking

Superior Single Room, Non Smoking

Superior Single Room, Non Smoking

9.6 out of 10
Exceptional
(7 reviews)

Highlights

Soundproofed
Air conditioning
Heating
Free cots/infant beds
Mini-fridge
Free minibar items
Flat-screen TV
Hypo-allergenic bedding
  • 18 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Double Room, 1 Bedroom, Non Smoking

Superior Double Room, 1 Bedroom, Non Smoking

Superior Double Room, 1 Bedroom, Non Smoking

9.8 out of 10
Exceptional
(12 reviews)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Heating
Free cots/infant beds
Mini-fridge
Free minibar items
Flat-screen TV
  • 30 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Basic Single Room, 1 Single Bed, Non Smoking

Basic Single Room, 1 Single Bed, Non Smoking

Basic Single Room, 1 Single Bed, Non Smoking

8.4 out of 10
Very good
(9 reviews)

Highlights

Soundproofed
Air conditioning
Heating
Mini-fridge
Free minibar items
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
  • 15 sq m
  • Sleeps 1
  • 1 Single Bed

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About the area

Map
Karl-Friedrich-Str. 12, Karlsruhe, 76133

What's nearby

  • Marketplace Square - 3 min walk - 0.3 km
  • Karlsruhe Convention Centre - 6 min walk - 0.6 km
  • Karlsruhe Theater (Badisches Staatstheater) - 7 min walk - 0.7 km
  • Karlsruhe Palace - 8 min walk - 0.7 km
  • Karlsruhe Zoo - 11 min walk - 0.9 km

Getting around

  • Marktplatz (Pyramide U) Station - 3 min walk
  • Ettlinger Tor U-Bahn - 3 min walk
  • Karlsruhe Baden-Baden (FKB-Baden Airpark) - 42 min drive

Restaurants

  • ‪McDonald's - ‬3 min walk
  • ‪L'Osteria Karlsruhe - ‬2 min walk
  • ‪GALERIA Restaurant Genussgarten - ‬4 min walk
  • ‪HANS IM GLÜCK - KARLSRUHE Kaiserhof - ‬1 min walk
  • ‪Nordsee - ‬4 min walk

About this property

Hotel Kaiserhof

Upscale hotel near Karlsruhe Convention Centre
Located close to Marketplace Square and Kunsthalle Karlsruhe, Hotel Kaiserhof provides a free breakfast buffet, a shopping centre on-site and a coffee shop/cafe. Take some time to relax at the on-site spa. Stay connected with free in-room WiFi, and guests can find other amenities, such as dry cleaning/laundry services and a bar.
You'll also find perks such as:
  • Free bike hire, self-parking (surcharge) and a front desk safe
  • Concierge services, luggage storage and a lift
  • Tour/ticket information and free newspapers
  • Guest reviews speak highly of the helpful staff
Room features
All 57 rooms include comforts, such as free international calls and premium bedding, in addition to thoughtful touches, such as pillow menus and free stocked minibars.
More conveniences in all rooms include:
  • Baths or showers, free toiletries and hairdryers
  • 32-inch flat-screen TVs with cable channels
  • Wardrobes/cupboards, mini fridges and heating

Languages

English, French, German, Russian

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Parking on site (EUR 15 per night)

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 10:00 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Things to do

  • Free bicycle rentals
  • Full-service spa
  • Gym
  • Shopping centre

Family friendly

  • Laundry facilities
  • Living room
  • Mini-fridge
  • Separate bedroom
  • Soundproofed rooms

Conveniences

  • Free newspapers in lobby
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Full-service spa

  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • Lift
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift

More

  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Slippers
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • Free bottled water
  • Free stocked minibar
  • Limited room service
  • Mini-fridge

More

  • Desk
  • Free daily newspapers
  • Free international calls
  • Free local calls
  • Heating
  • Iron/ironing board on request
  • Living room
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 5:30 AM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

The front desk is open daily from 7:00 AM - 11:00 PM
Front desk staffed during limited hours

Access methods

Front desk (limited hours)

Pets

Pets are allowed for an extra charge of EUR 10 per pet, per day
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Rollaway/extra beds are available for EUR 35.0 per night.

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 3.50 per person, per night

We have included all charges provided to us by the property.

Optional extras

  • Self-parking fee: EUR 15.00 per night
  • Pet fee: EUR 10 per pet, per day
  • Service animals are exempt from fees
  • Rollaway bed fee: EUR 35.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit

We should mention

Parking height restrictions apply

National rating

Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 4 stars.

Property is also known as

Hotel Kaiserhof Karlsruhe
Kaiserhof Karlsruhe
Kaiserhof
Hotel Kaiserhof Hotel
Hotel Kaiserhof Karlsruhe
Hotel Kaiserhof Hotel Karlsruhe

Frequently asked questions

Is Hotel Kaiserhof pet-friendly?

Yes, pets are allowed at this property. There's a fee of EUR 10 per pet, per day. Service animals are exempt from fees.

How much does it cost to stay at Hotel Kaiserhof?

As of 22 June 2025, prices found for a 1-night stay for 2 adults at Hotel Kaiserhof on 19 July 2025 start from AU$237.51, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Hotel Kaiserhof?

Self-parking is available for EUR 15.00 per night.

What time is check-in at Hotel Kaiserhof?

Check-in start time: 2:00 PM; check-in end time: 5:30 AM. Late check-in is available during limited hours.

What time is check-out at Hotel Kaiserhof?

Checkout is at noon.

Where is Hotel Kaiserhof located?

Located in Karlsruhe City Centre, this spa hotel is within a 5-minute walk of Marketplace Square and Kunsthalle Karlsruhe. Karlsruhe Convention Centre and Karlsruhe Palace are also within 10 minutes. Ettlinger Tor U-Bahn and Marktplatz (Kaiserstraße U) Tram Stop are within a 5-minute walk.

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Hotel Kaiserhof Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 351 out of 576 reviews
Rating 8 - Good. 174 out of 576 reviews
Rating 6 - Okay. 38 out of 576 reviews
Rating 4 - Poor. 9 out of 576 reviews
Rating 2 - Terrible. 4 out of 576 reviews

9.2/10

Cleanliness

9.4/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, property conditions & facilities
I enjoyed my stay very much. The room was clean and comfortable. The bathroom was amazing. The location allowed for easy access to plenty of restaurants.
Stayed 3 nights in May 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly and great team, perfect location, nice and clean rooms
Stayed 2 nights in Nov 2024

10/10 Excellent

Russell

Liked: Cleanliness, staff & service, amenities
The staff was wonderful and very supportive. The property and room furniture needs to upgraded/renovated. I would not rate the facility as four star. The staff is definitely 5 star!
Stayed 2 nights in Mar 2025

10/10 Excellent

Hideaki

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed staying at this hotel in early September 2024. It is conveniently located, quiet and offered wonderful breakfast. The hotel staff were also friendly.
Stayed 3 nights in Aug 2024

6/10 Okay

Daniel

Liked: Staff & service, amenities, property conditions & facilities
Public parking was close. Hotel is right next to police station, city center, botanical gardens, and museum/palace. Heart of down town. Lots of good food around the area. Property staff were nice and accommodating. Cleanliness was ok. Gnats (small flying bugs) near fruit in breakfast area was not pleasant.
Stayed 2 nights in Feb 2025

10/10 Excellent

SHARI

Liked: Cleanliness, staff & service, property conditions & facilities
This was a very nice hotel and would recommend this.
Stayed 2 nights in Jun 2023

10/10 Excellent

Fernando

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was very comfortable, staff was friendly, breakfast was tasty with many options. The palace was at walking distance and we the subway was pretty much outside the hotel.
Stayed 3 nights in Sep 2024

10/10 Excellent

Valeri

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel in the middle of the city.
Stayed 2 nights in Oct 2023

8/10 Good

Natalie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely hotel

Lovely hotel with fantastic staff. Couldn't be more helpful.
Stayed 4 nights in Jun 2024

8/10 Good

Saman

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay in clean and spa ious rooms. Breakfast was great and staff were helpful. The only negative about our stay was bugs in breakfast area. I hope hotel finds a way to remove those bugs from breakfast area to make it perfect.
Stayed 5 nights in Sep 2024

10/10 Excellent

samuel

Liked: Property conditions & facilities
Very professional and friendly staff. Large guest room. Excellent AC.
Stayed 2 nights in Jul 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
kind service and good breakfast
Stayed 1 night in Sep 2023

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great experience, excellent hotel

Great hotel. Happy with everything.
Stayed 1 night in Feb 2023

6/10 Okay

Chris

Liked: Cleanliness, staff & service, amenities
Nice property, they also had complimentary drinks and snack in the room. Good breakfast included. A bit dark in the room as the windows were small with no view / ability to let in light.
Stayed 2 nights in Sep 2024

10/10 Excellent

Graham

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Weekend Stay

We were staying here to meet up with friends who live in the City, we had a great long weekend here and the staff and facilities were excellent. Parking was pre booked and was easy to use and there was a superb choice of food for breakfast. We will definitely stay here again on our next visit.
Stayed 3 nights in Aug 2023

6/10 Okay

Nooshin

Liked: Cleanliness, staff & service, amenities
The room was acceptable, but it could have been cleaner. Breakfast was excellent. The hotel is conveniently located near a shopping mall.
Stayed 2 nights in May 2024

10/10 Excellent

Mark

Liked: Staff & service, amenities, property conditions & facilities
My husband and I liked the friendliness and helpfulness of the staff. the cleanliness of the room and the comfortableness of the beds Thank you
Stayed 12 nights in Dec 2023

10/10 Excellent

Barbara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location for the Christmas market. Easy parking for a fee. Great amenities. Small superior room but had an excellent view. Super friendly staff and very good breakfast.
Stayed 1 night in Nov 2022

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities
..
Stayed 1 night in Dec 2024

6/10 Okay

Regina

Liked: Cleanliness, room comfort
It was very nice except no air conditioning
Stayed 4 nights in Jun 2024

10/10 Excellent

Tahseen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's a very nice and clean hotel in a central location in Karlsruhe. The hotel is located exactly 1 minute away from Marktplatz S-bahn stop and about 20 minutes walk from the central train station in the city. The staff were nice and friendly and the breakfast was good. I highly recommend this hotel if you're visiting Karlsruhe.
Stayed 1 night in Nov 2022

8/10 Good

Agrita

Liked: Cleanliness, staff & service, property conditions & facilities
Great location, down hotel is a burger restaurant. Stuff very friendly and helpful. Breakfast had enough options. Room with enough space, we had bath and shower.
Stayed 1 night in May 2023

8/10 Good

Max

Liked: Cleanliness, staff & service, amenities
Stayed here for a business trip. Hotel was fine, but I think for the price it can certainly be improved given the maze I had to walk through to get to breakfast, hair in the bathroom, and a funny smell coming from the back of the property from an inner courtyard (which was where my room was). Other than that all okay.
Stayed 1 night in Mar 2024

10/10 Excellent

Christine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love this hotel and stay there every time I go home to Germany. It's smack in the center of the city, everything is walkable. If you aren't up to walking, the street cars take you everywhere. The hotel has a wonderful and friendly staff and a great breakfast buffet with traditional German things, but also scrambled eggs, sausages, bacon, cereals, etc. The hotel is renovated and is modern inside with nothing lacking. Definitely a gem!

10/10 Excellent

Patrick

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All good 👍
Stayed 2 nights in Sep 2023