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Hotel Indigo Karuizawa, An IHG Hotel

4.0 star property
Hotel with a full-service spa, near Karuizawa Prince Hotel Ski Resort
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Indigo Karuizawa, An IHG Hotel

Public bath
Suite, 2 Single Beds
Exterior
Courtyard
Bar (on property)

Reviews

9.4 out of 10

Exceptional

Popular amenities

  • Bar
    Bar
  • Spa
    Spa
  • Breakfast available
    Breakfast available
  • Gym
    Gym
  • Air conditioning
    Air conditioning
  • Laundry
    Laundry
The price is AU$328
includes taxes & fees
4 Dec - 5 Dec

Room options

Available filters for rooms
Showing 14 of 14 rooms

View all photos for Standard Room, 1 King Bed (Private Garden)

Standard Room, 1 King Bed (Private Garden)

Standard Room, 1 King Bed (Private Garden)

Highlights

Deck/patio
Soundproofed
Air conditioning
Heating
Free cots/infant beds
Flat-screen TV
Bidet
Hairdryer
  • 32 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Single Beds, Accessible Bathtub, Garden View

Combined shower/bathtub, rainfall showerhead, hair dryer, slippers

Standard Room, 2 Single Beds, Accessible Bathtub, Garden View

Highlights

Deck/patio
Soundproofed
Air conditioning
Heating
Free cots/infant beds
Flat-screen TV
Sofa bed - twin
Bidet
  • 32 sq m
  • Sleeps 5
  • 2 Single Beds

View all photos for Standard Room, 1 King Bed, Garden View

Minibar, in-room safe, soundproofing, iron/ironing board

Standard Room, 1 King Bed, Garden View

Highlights

Deck/patio
Soundproofed
Air conditioning
Heating
Free cots/infant beds
Flat-screen TV
Bidet
Hairdryer
  • 32 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, River View

Minibar, in-room safe, soundproofing, iron/ironing board

Standard Room, 1 King Bed, River View

Highlights

Deck/patio
Soundproofed
Air conditioning
Heating
Free cots/infant beds
Flat-screen TV
Bidet
Hairdryer
  • 32 sq m
  • River view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

View from room

Standard Room

Highlights

Deck/patio
Soundproofed
Air conditioning
Heating
Free cots/infant beds
Flat-screen TV
Bidet
Hairdryer
  • 32 sq m
  • Sleeps 2
  • 1 Single Bed

View all photos for Standard Room (Upgraded)

Minibar, in-room safe, soundproofing, iron/ironing board

Standard Room (Upgraded)

Highlights

Deck/patio
Soundproofed
Air conditioning
Heating
Free cots/infant beds
Flat-screen TV
Bidet
Hairdryer
  • 32 sq m
  • Sleeps 2
  • 1 Single Bed

View all photos for Standard Room, 2 Single Beds, River View (with View Bath)

Standard Room, 2 Single Beds, River View (with View Bath)

Standard Room, 2 Single Beds, River View (with View Bath)

Highlights

Deck/patio
Soundproofed
Air conditioning
Heating
Free cots/infant beds
Flat-screen TV
Bidet
Hairdryer
  • 32 sq m
  • River view
  • Sleeps 2
  • 2 Single Beds

View all photos for Suite, 2 Single Beds

Suite, 2 Single Beds

Suite, 2 Single Beds

Highlights

Garden
Deck/patio
Soundproofed
Air conditioning
Heating
Free cots/infant beds
Flat-screen TV
Bidet
  • 64 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Standard Room, 2 Single Beds, Garden View

View from room

Standard Room, 2 Single Beds, Garden View

Highlights

Deck/patio
Soundproofed
Air conditioning
Heating
Free cots/infant beds
Flat-screen TV
Bidet
Hairdryer
  • 32 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Standard Room, 2 Single Beds (Private Garden)

View from room

Standard Room, 2 Single Beds (Private Garden)

Highlights

Deck/patio
Soundproofed
Air conditioning
Heating
Free cots/infant beds
Flat-screen TV
Bidet
Hairdryer
  • 32 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Room, 2 Single Beds, River View

Standard Room, 2 Single Beds, River View

Standard Room, 2 Single Beds, River View

Highlights

Deck/patio
Soundproofed
Air conditioning
Heating
Free cots/infant beds
Flat-screen TV
Bidet
Hairdryer
  • 32 sq m
  • River view
  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Room, 2 Single Beds, Accessible Bathtub, River View

Standard Room, 2 Single Beds, Accessible Bathtub, River View

Standard Room, 2 Single Beds, Accessible Bathtub, River View

Highlights

Deck/patio
Soundproofed
Air conditioning
Heating
Free cots/infant beds
Flat-screen TV
Bidet
Hairdryer
  • 32 sq m
  • River view
  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Room, 1 King Bed, River View (with View Bath)

Standard Room, 1 King Bed, River View (with View Bath)

Standard Room, 1 King Bed, River View (with View Bath)

Highlights

Deck/patio
Soundproofed
Air conditioning
Heating
Free cots/infant beds
Flat-screen TV
Bidet
Hairdryer
  • 32 sq m
  • River view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed

Suite, 1 King Bed

Suite, 1 King Bed

Highlights

Garden
Deck/patio
Soundproofed
Air conditioning
Heating
Free cots/infant beds
Flat-screen TV
Bidet
  • 64 sq m
  • Sleeps 3
  • 1 King Bed

Similar properties

Hot springs
Karuizawa Prince Hotel West
Free WiFi
Restaurant
Gym
Tennis court
8.4 out of 10, Very good, (1001)
The price is AU$233
includes taxes & fees
4 Dec - 5 Dec
Karuizawa Prince Hotel West
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About the area

Map
18-39 Yashikizoe, Nagakura Karuizawa-machi, Karuizawa, Nagano, 389-0111

What's nearby

  • Karuizawa Prince Shopping Plaza - 1 min drive - 1.6 km
  • Karuizawa Taliesin - 4 min drive - 3.8 km
  • Old Karuizawa Ginza Street - 4 min drive - 4.2 km
  • Karuizawa Prince Hotel Ski Resort - 5 min drive - 2.3 km
  • Hoshino Onsen Hot Spring - 6 min drive - 6.9 km

Getting around

  • Karuizawa Station - 5 min drive

Restaurants

  • ‪Tully's Coffee - ‬3 min drive
  • ‪レストラン・ポルト - ‬2 min drive
  • ‪信州そば処 きりさと - ‬1 min drive
  • ‪東間そば - ‬2 min drive
  • ‪満留井 - ‬16 min walk

About this property

Hotel Indigo Karuizawa, An IHG Hotel

Upscale hotel near Karuizawa Prince Hotel Ski Resort
At Hotel Indigo Karuizawa, An IHG Hotel, you can look forward to a coffee shop/cafe, dry cleaning/laundry services and a fireplace in reception. Treat yourself to a facial, a body treatment or aromatherapy at HARNN, the on-site spa. The on-site Italian cuisine restaurant, KAGARIBI, offers breakfast, brunch, lunch, dinner and garden views. Stay connected with free WiFi in public areas, and guests can find other amenities, such as a bar and a 24-hour gym.
Additional perks include:
  • Free self-parking
  • Buffet breakfast (surcharge), a lift and bike tour information
  • A 24-hour front desk, coffee/tea in reception and concierge services
  • Guest reviews say great things about the helpful staff and first-rate property condition
Room features
All 155 rooms offer comforts such as air conditioning, as well as perks such as safes and sound-insulated walls.
Other conveniences in all rooms include:
  • Children's slippers and free infant beds
  • Free tea bags/instant coffee and electric kettles
  • Rainfall showers, bidets and shower/bath combinations
  • 49-inch flat-screen TVs with satellite channels
  • Decks/patios, wardrobes/cupboards and heating

Languages

Chinese (Mandarin), English, Japanese, Korean

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: JPY 4,200 for adults and JPY 2,100 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Hosted evening meal available on weekdays for a fee of JPY 7,000; reservation required

Restaurants on site

  • KAGARIBI
  • KAGARIBI

Family friendly

  • Free cot
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Outdoors

  • Garden

Full-service spa

  • Aromatherapy
  • Facials
  • Massage
  • Reflexology
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in room
  • Doorbell and phone notification
  • Hand-held showerhead
  • Handrails in hallways
  • Handrails in stairways
  • Hardwood flooring in room
  • Height-adjustable showerhead
  • Lift
  • Portable shower seat
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • Designated smoking areas
  • Fireplace in lobby

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Bidet
  • Children's slippers
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower/bathtub combination
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 49-inch flat-screen TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Minibar
  • Tea bags/instant coffee

More

  • Air conditioning
  • Heating
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in time starts at 3:00 PM
Contactless check-in and check-out are available
Late check-in subject to availability

Check-out

Check-out before 11:00 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Free cots are available on request at the property

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: from approximately JPY 4200 for adults and from JPY 2100 for children
  • Hosted evening meal: JPY 7000

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file

Property is also known as

Hotel Indigo Karuizawa
Indigo Karuizawa, An Ihg
Indigo Karuizawa An IHG Hotel
Hotel Indigo Karuizawa An IHG Hotel
Hotel Indigo Karuizawa, An IHG Hotel Hotel
Hotel Indigo Karuizawa, An IHG Hotel Karuizawa
Hotel Indigo Karuizawa, An IHG Hotel Hotel Karuizawa

Frequently asked questions

Is Hotel Indigo Karuizawa, An IHG Hotel pet-friendly?

No, only service animals are welcome at the property.

How much does it cost to stay at Hotel Indigo Karuizawa, An IHG Hotel?

As of 22 Nov 2024, prices found for a 1-night stay for 2 adults at Hotel Indigo Karuizawa, An IHG Hotel on 4 Dec 2024 start from AU$328.25, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Hotel Indigo Karuizawa, An IHG Hotel?

Self-parking is free at this property.

What time is check-in at Hotel Indigo Karuizawa, An IHG Hotel?

Check-in begins at 3:00 PM. Late check-in is available during limited hours.

What time is check-out at Hotel Indigo Karuizawa, An IHG Hotel?

Checkout is at 11:00 AM.

Where is Hotel Indigo Karuizawa, An IHG Hotel located?

Situated in Karuizawa, this spa hotel is 1.1 mi (1.8 km) from Karuizawa 72 West Golf Course and 1.5 mi (2.5 km) from Karuizawa Prince Hotel Ski Resort. Seizan Golf Course and Minamigaoka Art Museum are also within 1 mile (2 km).

Hotel Indigo Karuizawa, An IHG Hotel Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 198 out of 272 reviews" "
Rating 8 - Good. 54 out of 272 reviews" "
Rating 6 - Okay. 12 out of 272 reviews" "
Rating 4 - Poor. 2 out of 272 reviews" "
Rating 2 - Terrible. 6 out of 272 reviews" "

9.6/10

Cleanliness

9.4/10

Staff & service

9.6/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Steve

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel has different atmosphere and vibe. We had pleasant stay and hopefully we could visit again next time when we visit Karuizawa
Stayed 1 night in Nov 2024

10/10 Excellent

David

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel near golf, and Princess Shops. Professional, bilingual staff. Thanks 😀
Stayed 1 night in Nov 2024

10/10 Excellent

Suen Suk Kwan

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Very comfortable, relax and enjoyable trip in Karuizawa
Stayed 2 nights in Nov 2024

10/10 Excellent

Jason

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Indigo Karuizawa was by far, the best hotel we stayed at during our stay in Japan. The grounds were very modern and the rooms were amazingly well designed while being very spacious and quiet. Amazing spot to take a break during your Japan travels.
Stayed 3 nights in Oct 2024

8/10 Good

Jason, Madison

Liked: Cleanliness
Stayed 2 nights in Jul 2024

10/10 Excellent

Christine

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing rooms and facilities
Stayed 2 nights in Oct 2024

10/10 Excellent

Kwok

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Overall good.
Stayed 3 nights in Sep 2024

10/10 Excellent

Ariana

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
During my two-week trip to Japan, one of the most memorable experiences was our stay at Hotel Indigo Karuizawa, An IHG Hotel. The experience was excellent, with warm and welcoming staff. The rooms were spotless and more spacious than others we stayed in. While the location wasn’t as central, with having attractions within walking distance, it was conveniently close to the mall and train station via taxi. Although we didn’t get a chance to try the on-site restaurant, the onsen was a standout feature and a key reason we chose this hotel, despite it being the most expensive of our trip. Out of the six hotels we stayed in, this was definitely one of our favorites, and I highly recommend it.
Stayed 1 night in Sep 2024

10/10 Excellent

Jean, Greer

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel staff is great and provided very good service. The room is small and thought it might be in a little better condition and be a little more luxurious as the website seems to be a bit deceiving when booking. If you add breakfast to your rate, it’s really a good breakfast with options, but not a buffet, which was preferred for us, and the food is very good. Good service at the restaurant. Good amenities as far as free coffee/tea for the morning and nice social hour in the evening. Good location as it’s close to Shinjuku Station with subway access and train access. Good shopping just one stop away at Shinjuku Sanchome.
Stayed 2 nights in Sep 2024

10/10 Excellent

Vincent, Chiba

Travelled with partner
Liked: Amenities, property conditions & facilities
Fabulous
Stayed 1 night in Sep 2024

10/10 Excellent

Margery

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is beautifully designed: peaceful, zen like, modern and sophisticated. Staff and service excellent. Breakfast buffet was wonderful with wide array of choices. Dinner was outstanding.
Stayed 6 nights in Aug 2024

10/10 Excellent

MAKOTO

Liked: Cleanliness
Stayed 1 night in Jul 2024

10/10 Excellent

Per Normann, Yokohama

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We simply wanted to relax together on the room balcony and in the bar and restaurant. For our requirement the hotel was perfect
Stayed 2 nights in Jun 2024

10/10 Excellent

Denis

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 2 nights in Jun 2024

10/10 Excellent

Barry

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Decent hotel, spacious room with nice garden view.
Stayed 2 nights in Jun 2024

10/10 Excellent

Fong Ting

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean & comfortable. Good experience.
Stayed 1 night in Feb 2024

6/10 Okay

Nick

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Beautiful rooms and friendly hotel staff except for a few things…. The bidet nozzle was covered in black mold like it had never been cleaned. It might sound trivial but if you’re spending $500 a night, you expect it to be spotless. Service at the on-site restaurant was unorganized and aloof. On the night we went, the restaurant wasn’t busy and had many tables open but we were given the table closest to the door on a below freezing night. We had to flag a server down after 10 minutes once seated to get menus and take our drink order. They messed up a simple request of a burger with no cheese and the refire took almost 20 minutes at which point my dish was stone cold waiting for my wife’s to arrive. The maître d asked how everything was and when we explained we still hadn’t received my wife’s dish, he got a little annoyed and just said “it’s coming.” Why ask if you aren’t even willing to check or expedite?
Stayed 2 nights in Jan 2024

4/10 Poor

fauziah

Stayed 4 nights in Dec 2023

10/10 Excellent

CHAN

Stayed 1 night in Dec 2023

10/10 Excellent

Chun Yin Kevin, Singapore

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property landscape is very pretty and the onsen is great. Slightly far from the city centre but shuttle is available. Taxi is also an alternative and the fare won't be too expensive.

10/10 Excellent

Norman, MERCER ISLAND

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Stunning garden environment, natural and beautiful. The multilingual staff are unfailingly polite and friendly. A treat
Stayed 2 nights in Oct 2023

10/10 Excellent

JUAN, Montreal

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stunning hotel. The room was new, clean and spacious. With balcony overlooking a forest and creek. The staff was nice and attentive. The shuttle to the train station convenient.
Stayed 1 night in Oct 2023

6/10 Okay

Masayuki

Travelled with family
Liked: Amenities, property conditions & facilities
Ok but not value for monies.
Stayed 1 night in Aug 2023

10/10 Excellent

Shu Huan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2023

2/10 Terrible

yutaka, San Gabriel

Stayed 2 nights in Jul 2023