Kasese Airport Hotels from AU$92 (KSE)

"Nothing. They denied me the room I paid for and attempted to put me in another hotel in town without many of the amenities I had booked with them. Refused to give a refund. Refused to put in writing that I was being denied a room. The manager muttered "oh my god" at me when i asked if the place I was being sent had Wifi."

"Es una estafa preparada para cobrar dos veces el precio. Te dicen que ese no es su número de teléfono y que no han recibido el dinero a pesar de mostrarle el cargo en mi cuenta. Hay otros clientes que les ha pasado lo mismo. Nosotros buscamos otro hotel y nos trataron de maravilla. No aconsejo a nadie ir a este hotel."

"Staff very helpful. Location quiet and convenient. Food was good one waitress very helpful and made things easy. Manager excellent too. Has a sauna Room quite small but air-conditioning worked. Shower on bath not effective needs work, work on the shower head as lots of pressure but little water comes through. Wifi very slow but ok for messages"

"after we paid for the stay with you the manager refused to give us a room and tried to downgrade us.he said the payment had not come through from you. we had to argue,threathen to call the police .even though we showed him your proof of payment and the confirmation number you sent he refused to allow us access.It was not till after an hour that it showed on one of his friends computers somewhere that he apologised and let us have the room.i think his computers were down so he has your...

"Management is poor &/ or they are under financial distress. Things were out of stock & such. Needs a renovation badly"