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Tru by Hilton Katy Houston West

2.5 star property
Hotel in Katy with free breakfast and fitness centre
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Tru by Hilton Katy Houston West

Lobby sitting area
Desk, laptop workspace, blackout curtains, soundproofing
Lobby sitting area
Front of property - evening/night
Business centre

Reviews

8.4 out of 10

Very good

Popular amenities

  • Pet-friendly
    Pet-friendly
  • Breakfast included
    Breakfast included
  • Gym
    Gym
  • Housekeeping
    Housekeeping
  • Air conditioning
    Air conditioning
  • 24/7 front desk
    24/7 front desk
The price is AU$159
includes taxes & fees
3 Dec - 4 Dec

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Room, 2 Queen Beds, Accessible (Roll-In Shower)

Desk, laptop workspace, blackout curtains, soundproofing

Room, 2 Queen Beds, Accessible (Roll-In Shower)

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
LED TV
Blackout curtains
Hairdryer
Private bathroom
  • 43 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds

Desk, laptop workspace, blackout curtains, soundproofing

Room, 2 Queen Beds

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
LED TV
Blackout curtains
Hairdryer
Private bathroom
  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible, Bathtub

Desk, laptop workspace, blackout curtains, soundproofing

Room, 2 Queen Beds, Accessible, Bathtub

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
LED TV
Blackout curtains
Private bathroom
Hairdryer
  • 43 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible, Bathtub

Desk, laptop workspace, blackout curtains, soundproofing

Room, 2 Queen Beds, Accessible, Bathtub

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
LED TV
Blackout curtains
Private bathroom
Hairdryer
  • 43 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed

Desk, laptop workspace, blackout curtains, soundproofing

Room, 1 King Bed

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
LED TV
Blackout curtains
Private bathroom
Hairdryer
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Bathtub

Desk, laptop workspace, blackout curtains, soundproofing

Room, 1 King Bed, Accessible, Bathtub

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
LED TV
Blackout curtains
Hairdryer
Private bathroom
  • 43 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Bathtub (Hearing & Mobility)

Desk, laptop workspace, blackout curtains, soundproofing

Room, 1 King Bed, Accessible, Bathtub (Hearing & Mobility)

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
LED TV
Blackout curtains
Private bathroom
Hairdryer
  • 43 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Roll-In Shower, Hearing & Mobility)

Desk, laptop workspace, blackout curtains, soundproofing

Room, 1 King Bed, Accessible (Roll-In Shower, Hearing & Mobility)

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
LED TV
Blackout curtains
Hairdryer
Private bathroom
  • 43 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior
Hyatt Place Houston/Katy
Pool
Breakfast included
Pet-friendly
Parking included
8.8 out of 10, Excellent, (1012)
The price is AU$177
includes taxes & fees
23 Dec - 24 Dec
Hyatt Place Houston/Katy
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About the area

Map
200 Ernstes Road, Katy, TX, 77494

What's nearby

  • Main Event - 10 min walk - 0.9 km
  • Memorial Hermann Katy Hospital - 2 min drive - 1.8 km
  • Typhoon Texas - 4 min drive - 4.1 km
  • LaCenterra at Cinco Ranch - 5 min drive - 5.7 km
  • Katy Mills Mall - 5 min drive - 4.5 km

Getting around

  • George Bush Intercontinental Airport (IAH) - 44 min drive

Restaurants

  • ‪Times Square Entertainment - ‬18 min walk
  • ‪Main Event Entertainment - ‬10 min walk
  • ‪Freddy's Frozen Custard & Steakburgers - ‬8 min walk
  • ‪Chipotle Mexican Grill - ‬3 min drive
  • ‪The Alley - ‬2 min drive

About this property

Tru by Hilton Katy Houston West

Hotel near Katy Mills Mall
At Tru by Hilton Katy Houston West, you can look forward to free continental breakfast, an arcade/games room and dry cleaning/laundry services. In addition to a gym and a business centre, guests can connect to free in-room WiFi.
Additional perks include:
  • Free self-parking
  • Express check-out, express check-in and a 24-hour front desk
  • A banquet hall, coffee/tea in reception and multilingual staff
  • Guest reviews say great things about the helpful staff
Room features
All 105 rooms offer comforts such as laptop-friendly workspaces and air conditioning, in addition to thoughtful touches such as free WiFi and sound-insulated walls.
Extra conveniences in all rooms include:
  • Bathrooms with free toiletries and hairdryers
  • 50-inch LED TVs with premium channels
  • Heating, daily housekeeping and desks

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available 6:00 AM to 10:00 AM on weekdays and 6:30 AM to 10:30 AM on weekends
  • Coffee and tea in common areas
  • Snack bar/deli

Family friendly

  • Arcade/game room
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Shared microwave
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • Business centre
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Handrails in stairways
  • Lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 2 buildings
  • 4 floors
  • Ballroom
  • Banquet hall
  • Built in 2020
  • Designated smoking areas
  • Reception hall

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 50-inch LED TV with premium satellite channels

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
Late check-out fee: USD 10
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of USD 50 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets

Children and extra beds

Children are welcome
4 children, up to the age of 1, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types

Important information

Optional extras

  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees
  • Late check-out fee: USD 10 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Long-term renters welcome

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Tru By Hilton Katy Houston
Tru by Hilton Katy Houston West Katy
Tru by Hilton Katy Houston West Hotel
Tru by Hilton Katy Houston West Hotel Katy

Frequently asked questions

Is Tru by Hilton Katy Houston West pet-friendly?

Yes, this property allows cats and dogs (limit 2 total). There's a fee of USD 50 per accommodation, per stay. Service animals are exempt from fees.

How much does it cost to stay at Tru by Hilton Katy Houston West?

As of 22 Nov 2024, prices found for a 1-night stay for 2 adults at Tru by Hilton Katy Houston West on 3 Dec 2024 start from AU$158.84, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Tru by Hilton Katy Houston West?

Self-parking is free at this property.

What time is check-in at Tru by Hilton Katy Houston West?

Check-in start time: 3:00 PM; check-in end time: anytime.

What time is check-out at Tru by Hilton Katy Houston West?

Checkout is at noon. Late checkout is available for USD 10 (subject to availability).

Where is Tru by Hilton Katy Houston West located?

Situated in Katy, this hotel is 0.5 mi (0.8 km) from Main Event and 2 mi (3.2 km) from Katy Mills Mall. Times Square Entertainment and Memorial Hermann Katy Hospital are also within 1 mile (2 km).

Tru by Hilton Katy Houston West Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 291 out of 516 reviews" "
Rating 8 - Good. 118 out of 516 reviews" "
Rating 6 - Okay. 46 out of 516 reviews" "
Rating 4 - Poor. 29 out of 516 reviews" "
Rating 2 - Terrible. 32 out of 516 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Lacount

Liked: Cleanliness
Stayed 1 night in Oct 2024

4/10 Poor

chimezie

Stayed 1 night in Sep 2024

10/10 Excellent

cristian

Business traveller
Liked: Cleanliness, amenities
Good
Stayed 5 nights in Oct 2024

4/10 Poor

Jordan

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
I just want to start this off by saying by no means do I want anyone to be fired because it could be nobody’s fault! However me and my partner were visiting Katy Texas from Chicago to see my best friend who just moved her and had a kid. Upon arrival from the hotel we were able to get our room 3 hours early which was amazing! We hand our Credit card over to the young gentleman and he says he need to verify the card info (seemed pretty normal). About an hour later we get a random charge on the credit card for $95 from “D” sporting goods. 1. There is a D Sporting goods .5 miles away from the hotel. 2. That credit card doesn’t barely leave our apartment in Illinois. 3. We checked into Casa Del Mar in Galveston and they never took the card only had us swipe it. Called the hotel manger and explained it and his initial response was “uhhhhh okay?” Like why are you bothering me is what it felt like. He said he was going to investigate but we shall see. Just a very poor start to our trip overall. Other than that the stay was fantastic the hotel is amazing ! I’m not putting blame on anyone stuff just adds up in my opinion. If anyone else has had this situation please let me or the hotel manager James Radcliffe know.
Stayed 3 nights in Oct 2024

10/10 Excellent

Qingquan, Flushing

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Nenad, Zagreb

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2024

10/10 Excellent

REBECCA, wharton

Stayed 1 night in Sep 2024

10/10 Excellent

Nenad, Zagreb

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Highly recommend
Stayed 5 nights in Sep 2024

6/10 Okay

Sui

Dogs barking at night.
Stayed 1 night in Sep 2024

10/10 Excellent

Qingquan, Flushing

Stayed 1 night in Sep 2024

2/10 Terrible

Tiffani

Travelled with family, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Although the property was clean, we were unable to check in until almost 4 o’clock. The poor lady had a lobby full of people waiting to check in and only a select number of rooms available due to the housekeeping being backed up. They were able to provide us one of the rooms at around four, making us late to our event by the time we showered and left the hotel. There were several of us in the group hence the reason we rent more than one room. Prior to leaving for our event around 5, I went back to the front desk to check on the status of the second room, and it was still unavailable. The lady working, then was different from the one when we originally checked in and gave us the excuse that they had a lot of people check out this morning. Which leaves me to believe management did not plan to have adequate staff covering for housekeeping.
Stayed 1 night in Sep 2024

8/10 Good

dave, Gulf Breeze

Liked: Cleanliness, staff & service, property conditions & facilities
Clean. Easy access to I-10 I a reasonably clean area.
Stayed 1 night in Sep 2024

8/10 Good

Clare

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Qingquan, Flushing

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

8/10 Good

Kelly

Stayed 1 night in Aug 2024

10/10 Excellent

#

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My safety deposit was given back soon after my stay
Stayed 1 night in Aug 2024

10/10 Excellent

Keith

Stayed 1 night in Apr 2024

10/10 Excellent

Rachael

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

2/10 Terrible

David, Houston

Disliked: Staff & service, amenities
That old lady I’m the front is rude and not helpful
Stayed 2 nights in Jul 2024

4/10 Poor

Tricia

Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Jul 2024

10/10 Excellent

kierra

Stayed 1 night in Jul 2024

10/10 Excellent

Crystal

Liked: Cleanliness, staff & service, property conditions & facilities
Enjoyed our stay
Stayed 1 night in Jul 2024

2/10 Terrible

spencer

Checked in and entered my room which someone had items in it already and there were wine bottles and towels everywhere. Went downstairs to address it and they took awhile figuring out what rooms were available, clean, and actually available again
Stayed 1 night in Jul 2024

4/10 Poor

Verified traveller

Travelled with family
Liked: Staff & service
Stayed 2 nights in Jul 2024