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"The helpful staff"

"This is a great value hotel. There is also a convenience store right below, which is very convenient, and the breakfast is great."

"Very comfortable and spacious. "

"There's a very good experience to stay at this hotel, good service and giant room area"

"Very restful and peaceful stay. Will gladly book another stay in the future. Staff was very polite and friendly as well as helpful. Location is convenient. Everything I needed was in walking distance."

"It was my 2nd visiting at Kayausagi. Thus stay also was full of satisfaction! Hotspring, Food, Staff kindness, everything! They provide pick up&drop off service, ans it was very convenient to book transportation via Expedia message function in advance. I personally wants to share a sincere gratitude to Kayausagi that contacting and helping me regarding my lost item(phone) even after my stay :)"

"Convenient location. Spa was great."

"マッサージ機がなかったのが残念でした。"

"A bit old but everything's working fine. Breakfast ok though coffee was not so good. Good value."

"I was supposed to meet a family member here, but their flight was canceled and could no longer meet me here in Japan. I needed to cancel this reservation because of this disappointing turn of events. I messaged the hotel staff during the window of time necessary to cancel without late-cancellation fees, however the staff did not respond to me until after that window had passed, and would not budge on their policy of charging me for the entire stay. I was very unimpressed by their business ethics...

"Great location and value with a good size room."

"Very helpful and friendly staff"

"Good economy hotel. "