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The Retreat

5.0 star property
Luxury hotel with full-service spa and free breakfast
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for The Retreat

Meeting facility
Luxury Room
Front of property
Outdoor pool, open 9:00 AM to 6:00 PM, pool umbrellas, pool loungers
Gift shop

Reviews

7.2 out of 10

Good

Popular amenities

  • Hot tub
    Hot tub
  • Pool
    Pool
  • Bar
    Bar
  • Spa
    Spa
  • Room service
    Room service
  • Breakfast included
    Breakfast included
The price is AU$614
includes taxes & fees
27 Nov - 28 Nov

Room options

View all photos for Deluxe Room

Egyptian cotton sheets, premium bedding, pillow-top beds, minibar

Deluxe Room

Highlights

Furnished balcony or patio
Garden
Soundproofed
Individually decorated
Private pool
Air conditioning
Connecting rooms available
Free cots/infant beds
  • 35 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room

Terrace/patio

Superior Room

Highlights

Furnished balcony or patio
Garden
Soundproofed
Individually decorated
Private pool
Air conditioning
Connecting rooms available
LED TV
  • 65 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Luxury Room

Luxury Room

Luxury Room

Highlights

Furnished balcony or patio
Garden
Soundproofed
Individually decorated
Private pool
Air conditioning
Connecting rooms available
LED TV
  • 120 sq m
  • Sleeps 2
  • 1 King Bed

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About the area

Map
No 5, KN 29 Street, Kigali, Nyarugenge

What's nearby

  • Union Trade Center - 7 min walk - 0.6 km
  • Kigali Genocide Memorial Centre - 6 min drive - 4.4 km
  • Nyamirambo Stadium - 7 min drive - 5.8 km
  • Kigali Heights - 8 min drive - 5.6 km
  • Kigali Convention Centre - 9 min drive - 5.8 km

Getting around

  • Kigali (KGL-Kigali Intl.) - 24 min drive

Restaurants

  • ‪Executive Lounge - ‬15 min walk
  • ‪UMUT Cafe&Restaurant - ‬14 min walk
  • ‪DownTown - ‬7 min walk
  • ‪Makfast - ‬10 min walk
  • ‪Camellia Cafe CHIC - ‬16 min walk

About this property

The Retreat

Luxury hotel near Kigali Convention Centre
Consider a stay at The Retreat and take advantage of free cooked-to-order breakfast, a poolside bar and a terrace. Active travellers can enjoy archery at this hotel. Indulge in a facial, a sports massage and aromatherapy at the on-site spa. The on-site international cuisine fine-dining restaurant, Fusion Restaurant, serves dinner. Stay connected with free in-room WiFi, and guests can find other amenities, such as an art gallery on-site and a garden.
Other perks at this hotel include:
  • An outdoor pool with sunloungers and pool umbrellas
  • Free self-parking
  • A round-trip airport shuttle (surcharge), luggage storage and smoke-free property
  • A banquet hall, multilingual staff and a front desk safe
Room features
All guest rooms are individually decorated, and feature comforts, such as 24-hour room service and private pools, in addition to thoughtful touches, such as premium bedding and laptop-friendly workspaces.
Extra conveniences in all rooms include:
  • Egyptian cotton sheets and pillowtop mattresses
  • Rainfall showers, bidets and shower/bath combinations
  • 65-inch LED TVs with satellite channels
  • Furnished balconies or patios, wardrobes/cupboards and highchairs

Languages

English, French

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Free self parking on site
  • Limited on-site parking

Food and drink

  • Free cooked-to-order breakfast available daily 7 AM to 10 AM
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Couples/private dining
  • Private picnics

Restaurants on site

  • Fusion Restaurant
  • Heaven Restaurant

Family friendly

  • Highchair
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Private pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service

Business services

  • 2 meeting rooms
  • 646 square feet of conference space

Outdoors

  • Garden
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 3 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • In-room massages
  • Manicures/pedicures
  • Prenatal massages
  • Sauna
  • Spa open daily
  • Sports massages
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 2 floors
  • Banquet hall
  • Built in 2017
  • Mosquito nets
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets
  • Pillowtop mattress

Bathroom

  • Bidet
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower/bathtub combination
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 65-inch LED TV with satellite channels
  • Private pool

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Connecting rooms available
  • Desk
  • Electrical adapters
  • Individual decor
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in time starts at 2:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 7:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 500.0 per night.

Payment types

Important information

Optional extras

  • Airport shuttle fee: USD 45.00 per vehicle (return)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 500.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash

We should mention

This property does not have any lifts
Pool access available from 9:00 AM to 6:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Guests under 16 years old are not allowed in the spa

Property is also known as

Retreat Hotel Kigali
Retreat Kigali
The Retreat Hotel
The Retreat Kigali
The Retreat Hotel Kigali

Frequently asked questions

Does The Retreat have a pool?

Yes, this property has an outdoor pool. Pool access is from 9:00 AM to 6:00 PM.

How much does it cost to stay at The Retreat?

As of 22 Nov 2024, prices found for a 1-night stay for 2 adults at The Retreat on 27 Nov 2024 start from AU$614.24, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is The Retreat pet-friendly?

No, pets are not allowed at this property.

How much is parking at The Retreat?

Self-parking is free at this property.

What time is check-in at The Retreat?

Check-in begins at 2:00 PM. A fee applies for early check-in (subject to availability). Late check-in is available during limited hours.

What time is check-out at The Retreat?

Checkout is at 11 AM. Late check-out is available for a fee (subject to availability).

Does The Retreat provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of USD 45.00 per vehicle applies.

Where is The Retreat located?

Located in the heart of Kigali, this luxury hotel is within 1 mile (2 km) of Union Trade Center and Ntarama Church. Club Rafiki and Kigali Business Centre are also within 3 miles (5 km).

The Retreat Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 2 out of 5 reviews" "
Rating 8 - Good. 1 out of 5 reviews" "
Rating 6 - Okay. 1 out of 5 reviews" "
Rating 4 - Poor. 0 out of 5 reviews" "
Rating 2 - Terrible. 1 out of 5 reviews" "

9.4/10

Cleanliness

8.0/10

Staff & service

8.8/10

Property conditions & facilities

10/10

Eco-friendliness

Reviews

8/10 Good

Aba

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

10/10 Excellent

ilan

Liked: Cleanliness, staff & service, property conditions & facilities
Great experience
Stayed 1 night in Feb 2024

10/10 Excellent

Amber, Wethersfield

Stayed 2 nights in Jul 2023

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
3 star food, 4 star place at 5 star prices
First off, The Retreat is incredibly overpriced. Border line rip off. The food is below average and so expensive - not worth it at all. At the prices being charged for accommodation, it should be full board - to pay such exorbitant prices for lunch and dinner is a real cheek. The actual accommodation was very decent, the pool area is really nice and so is the gym and yoga studio. Overall it wasn't a bad stay but we would not return purely based on price and quality of food.
Stayed 2 nights in Dec 2018

2/10 Terrible

Verified traveller

Stayed 5 nights in Aug 2018