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Waterloo Suites Hotel, Trademark Collection by Wyndham

2.5 star property
Hotel in Waterloo with free breakfast and fitness centre

Photo gallery for Waterloo Suites Hotel, Trademark Collection by Wyndham

Lobby
Deluxe Room, Multiple Beds, Non Smoking
Standard Apartment, 1 King Bed with Sofa bed, Non Smoking, Fireplace (with Sofabed) | Living area
Lobby
Lobby

Reviews

8.2 out of 10
Very good

Popular amenities

  • Room service
  • Bar
  • Breakfast included
  • 24/7 front desk
  • Housekeeping
The current price is AU$187
includes taxes & fees
24 June - 25 June

Room options

Available filters for rooms
Showing 9 of 9 rooms

View all photos for Deluxe Room, 1 King Bed with Sofa bed, Non Smoking

Microwave, coffee/tea maker

Deluxe Room, 1 King Bed with Sofa bed, Non Smoking

Highlights

Separate sitting area
Air conditioning
HDTV
Pillow-top bed
Premium bedding
Down duvet
Blackout curtains
Separate bath and shower
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Superior Room, 1 Queen Bed with Sofa bed, Non Smoking

Superior Room, 1 Queen Bed with Sofa bed, Non Smoking | Living area

Superior Room, 1 Queen Bed with Sofa bed, Non Smoking

Highlights

Separate sitting area
Air conditioning
HDTV
Pillow-top bed
Premium bedding
Down duvet
Blackout curtains
Separate bath and shower
  • Sleeps 2
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Deluxe Room, Multiple Beds, Non Smoking

Deluxe Room, Multiple Beds, Non Smoking

Deluxe Room, Multiple Beds, Non Smoking

Highlights

Separate sitting area
Air conditioning
HDTV
Pillow-top bed
Premium bedding
Down duvet
Blackout curtains
Separate bath and shower
  • Sleeps 2
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking

Suite, 1 King Bed with Sofa bed, Non Smoking

Suite, 1 King Bed with Sofa bed, Non Smoking

Highlights

Separate sitting area
Air conditioning
HDTV
Pillow-top bed
Premium bedding
Down duvet
Blackout curtains
Separate bath and shower
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed, Non Smoking

Premium bedding, down duvets, pillow-top beds, in-room safe

Room, 1 King Bed with Sofa bed, Non Smoking

Highlights

Air conditioning
HDTV
Pillow-top bed
Premium bedding
Down duvet
Blackout curtains
Separate bath and shower
Private bathroom
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Queen Beds, Non Smoking

Premium bedding, down duvets, pillow-top beds, in-room safe

Room, 2 Queen Beds, Non Smoking

8.0 out of 10
Very good
(3 reviews)

Highlights

Air conditioning
HDTV
Pillow-top bed
Premium bedding
Down duvet
Blackout curtains
Separate bath and shower
Private bathroom
  • Sleeps 2
  • 2 Queen Beds

View all photos for Suite, 1 King Bed with Sofa bed, Mobility Accessible, Non Smoking (Roll-In Shower)

Premium bedding, down duvets, pillow-top beds, in-room safe

Suite, 1 King Bed with Sofa bed, Mobility Accessible, Non Smoking (Roll-In Shower)

Highlights

Separate sitting area
Air conditioning
HDTV
Pillow-top bed
Premium bedding
Down duvet
Blackout curtains
Separate bath and shower
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Business Suite, 1 King Bed with Sofa bed, Non Smoking

Business Suite, 1 King Bed with Sofa bed, Non Smoking

Business Suite, 1 King Bed with Sofa bed, Non Smoking

Highlights

Separate sitting area
Air conditioning
Kitchenette
HDTV
Pillow-top bed
Premium bedding
Down duvet
Blackout curtains
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Apartment, 1 King Bed with Sofa bed, Non Smoking (Suite)

Premium bedding, down duvets, pillow-top beds, in-room safe

Apartment, 1 King Bed with Sofa bed, Non Smoking (Suite)

Highlights

Separate sitting area
Air conditioning
Kitchen
HDTV
Pillow-top bed
Premium bedding
Down duvet
Blackout curtains
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

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About the area

Map
547 King St N, Waterloo, ON, N2L5Z7

What's nearby

  • Conestoga Mall - 5 min walk - 0.5 km
  • St Jacobs Farmers Market - 3 min drive - 2.6 km
  • St. Jacobs Market District Visitor Information Centre - 3 min drive - 2.6 km
  • University of Waterloo - 4 min drive - 2.9 km
  • Wilfrid Laurier University - 4 min drive - 3.6 km

Getting around

  • Kitchener Station - 8 min drive
  • Toronto, ON (YYZ-Pearson Intl.) - 63 min drive

Restaurants

  • ‪McDonald's - ‬12 min walk
  • ‪Subway - ‬10 min walk
  • ‪Tim Hortons - ‬6 min walk
  • ‪Taco Bell - ‬8 min walk
  • ‪Pickle Barrel - ‬5 min walk

About this property

Waterloo Suites Hotel, Trademark Collection by Wyndham

Hotel near University of Waterloo
Consider a stay at Waterloo Suites Hotel, Trademark Collection by Wyndham and take advantage of free continental breakfast, laundry facilities and a bar. The on-site restaurant, Off the Elevator, serves breakfast. In addition to a gym and a business centre, guests can connect to free in-room WiFi, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices).
You'll also find perks such as:
  • Free self-parking
  • An electric car charging station, express check-out and meeting rooms
  • A 24-hour front desk, coffee/tea in reception and a lift
Room features
All 104 rooms offer comforts such as premium bedding and laptop-friendly workspaces, as well as thoughtful touches such as free WiFi and desk chairs.
Extra amenities include:
  • Pillowtop mattresses, down duvets and rollaway/extra beds (surcharge)
  • Bathrooms with Jetted bath and free toiletries
  • 42-inch HDTVs with cable channels
  • Wardrobes/cupboards, recycling and microwaves

Languages

English, Spanish

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available daily 7:00 AM to 9:30 AM
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Off the Elevator

Things to do

  • Gym
  • TV in common areas

Family friendly

  • Cot (surcharge)
  • In-room microwave
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage

Guest services

  • Housekeeping (daily)

Business services

  • 398 square feet of conference space
  • Business centre
  • Computer station
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Front entrance ramp
  • Lift (107 centimetre wide door)
  • Thin carpet in room
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (86 centimetre high)

More

  • 1 building
  • 6 floors
  • Built in 1986
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Cot (surcharge)
  • Down comforter
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Jetted bathtub
  • Private bathroom
  • Separate bathtub and shower
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 19

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for CAD 20.00 per stay.
Cots (infant beds) are available for CAD 20.0 per night

Payment types

Important information

Optional extras

  • Crib (infant bed) fee: CAD 20.0 per night
  • Rollaway bed fee: CAD 20.00 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted

Property is also known as

Destination Inn Waterloo
Four Points Sheraton Kitchener Waterloo
Four Points Sheraton Waterloo
Destination Waterloo
Four Points Waterloo Kitchener
Sheraton Four Points Kitchener
Sheraton Four Points Waterloo
Sheraton Waterloo
Waterloo Suites Hotel
Best Western Plus Waterloo
Waterloo Suites Hotel, Trademark Collection by Wyndham Hotel
Waterloo Suites Hotel, Trademark Collection by Wyndham Waterloo

Frequently asked questions

Is Waterloo Suites Hotel, Trademark Collection by Wyndham pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at Waterloo Suites Hotel, Trademark Collection by Wyndham?

As of 21 June 2025, prices found for a 1-night stay for 2 adults at Waterloo Suites Hotel, Trademark Collection by Wyndham on 24 June 2025 start from AU$186.70, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Waterloo Suites Hotel, Trademark Collection by Wyndham?

Self-parking is free at this property.

What time is check-in at Waterloo Suites Hotel, Trademark Collection by Wyndham?

Check-in start time: 3:00 PM; check-in end time: anytime.

What time is check-out at Waterloo Suites Hotel, Trademark Collection by Wyndham?

Checkout is at 11 AM.

Where is Waterloo Suites Hotel, Trademark Collection by Wyndham located?

Situated in the business district, this hotel is within a 10-minute walk of Conestoga Mall and City of Waterloo Museum. Max's Golf Centre and Waterloo Central Railway are also within 2 miles (3 km).

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Waterloo Suites Hotel, Trademark Collection by Wyndham Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 411 out of 1006 reviews
Rating 8 - Good. 362 out of 1006 reviews
Rating 6 - Okay. 119 out of 1006 reviews
Rating 4 - Poor. 61 out of 1006 reviews
Rating 2 - Terrible. 53 out of 1006 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

8/10 Good

C-Todd

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay
Stayed 1 night in Jun 2025

10/10 Excellent

Daniel

Liked: Cleanliness, amenities, property conditions & facilities
Great service at front desk nice clean rooms with comfortable beds. Very good breakfast. We will stay there again
Stayed 1 night in Jun 2025

8/10 Good

Robert

Our stay at this hotel was okay, beds were comfortable, the proximity to Conestoga Mall was very good.
Stayed 1 night in May 2025

8/10 Good

susan

Liked: Cleanliness, staff & service
Friendly helpful staff
Stayed 1 night in Jun 2025

10/10 Excellent

Peter

Liked: Cleanliness, amenities
Proximity to the city mall,& all conveniences, rooms are big enough for a separate sitting area with couches and priced reasonably. Providing bed and breakfast.
Stayed 1 night in Jun 2025

10/10 Excellent

Alexandra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the location was great for our visit to KW. The toilet seat does need replacing but other then that all round great stay.
Stayed 1 night in May 2025

10/10 Excellent

Cynthia

Liked: Cleanliness, amenities, property conditions & facilities
Fron desk staff (Martins) was awesome.
Stayed 1 night in Jun 2025

10/10 Excellent

C-Daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and quiet
Stayed 1 night in Jun 2025

8/10 Good

Barbara

Friendly staff - thanks for the upgrade! Clean. Breakfast could have had more healthy cereal choices rather than 2 sugary choices. Something with whole grains or bran. Good central location.
Stayed 1 night in Jun 2025

6/10 Okay

Daryl

Liked: Cleanliness
Property was clean, but a bit run-down/shabby
Stayed 2 nights in Jun 2025

4/10 Poor

Beverly

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Staff was very accommodating. room had bugs in it.
Stayed 2 nights in May 2025

6/10 Okay

Shelly

Liked: Cleanliness
Disliked: Property conditions & facilities
Our room was the worse, smells in carpet, shower with stains.
Stayed 3 nights in Jun 2025

6/10 Okay

Ardyth

Disliked: Property conditions & facilities
Never again.
Stayed 1 night in Jun 2025

8/10 Good

Clelio

Liked: Cleanliness, staff & service
Didn’t like people hanging around the parking area.
Stayed 1 night in Jun 2025

8/10 Good

Terry

Liked: Staff & service, amenities
Hotel staff where great, friendly and very helpful. Room was clean but getting tired. May need to plan for some updating in the rooms. Such as tub was marked and marks on carpet.
Stayed 1 night in Jun 2025

10/10 Excellent

Rhonda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The check in personnel were very friendly and helpful and made us feel welcome. When I asked about pizza delivery he even offered to bring it to my room since my room was right by the check in desk.
Stayed 1 night in May 2025

6/10 Okay

Thomas

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Hotel is on the older side. Carpets in room need replacing - very old and dirty Staff pleasant and helpful
Stayed 1 night in May 2025

8/10 Good

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The only thing I didn't like was the free breakfast. It was a very small selection.
Stayed 5 nights in May 2025

6/10 Okay

Mary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall it was good, however the room had a musty wet smell to it. You couldn't open window to get fresh air. The dinner for a party they had, was left out in lobby and that snelled lingered
Stayed 1 night in Jun 2025

6/10 Okay

ED

Why put carpet in the vanity area where the sink is?.. how do they even clean it between guests. Gross. Breakfast was not good... tons of salt on eggs abd gross hashbrowns. How hard is it to get that right?
Stayed 1 night in Jun 2025

6/10 Okay

Yin

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
Carpet is not clean
Stayed 1 night in Jun 2025

2/10 Terrible

J

We had no heat in our room Staff could not fix it and didn’t have any extra blankets to give us for our 2 night stay Please discount our credit card
Stayed 2 nights in May 2025

2/10 Terrible

Mercedes

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
This property is located in a good area, across from Conestoga mall. However the room has no AC so you are boiling, the TV doesn't work, the room is disgusting with stains up and down the walls, the curtains, the shower is peeling and full of dirt and grim. You can see patch work on the walls where they did work but haven't finished. You can hear your neighbours conversations. I felt like I needed to shower after staying in the hotel and didn't even spend the night, ended up going elsewhere because it was too hot with no AC and it was too grimey.
Stayed 1 night in Jun 2025

2/10 Terrible

BARRY

Disliked: Cleanliness, property conditions & facilities
What I didn't like right at the start no one was covering the check in counter, had to wait 5-10 min, just to get checked in. Room was something else sheets were not changed, chair looked like they had picked off the street, we had to set up the appliances ( coffee maker, clock) had to find outlets. Floors were dirty, sawdust by leg corner. Room looked still in reno mode. Bathroom had long black hair on shower walls and floor showerhead was looking filthy alot of the holes seemed plug-up. Breakfast was said to be hot, the only thing that was warm was the toast.
Stayed 2 nights in Jun 2025

2/10 Terrible

John

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
I would not recommend staying at this place. The room was clean enough but the attention to room equipment and fixtures is terrible. The heat/AC control was unpowered, easily dislodged from the wall, and there was no way to change room temperature. The power outlet next to my bed was cracked and the outlet itself was not properly secured to the wall. The shower head in the bathroom barely expended any water. Water simply dribbled in.
Stayed 1 night in Jun 2025