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alpenhotel Kaiserfels

4.0 star property
Family-friendly slopeside fun with downhill skiing
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for alpenhotel Kaiserfels

Indoor pool, pool loungers
Exterior
Family Room, Balcony
Snow and ski sports
Reception

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Bar
    Bar
  • Breakfast included
    Breakfast included
  • 24/7 front desk
    24/7 front desk
  • Gym
    Gym
  • Spa
    Spa
  • Parking available
    Parking available

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Executive Double Room, Balcony

Executive Double Room, Balcony | View from room

Executive Double Room, Balcony

Highlights

Balcony
Heating
Free cots/infant beds
Flat-screen TV
Sofa bed - double
Private bathroom
Hairdryer
Bathrobes
  • 30 sq m
  • Mountain view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Family Room, Balcony

Family Room, Balcony

Family Room, Balcony

Highlights

Balcony
Heating
Free cots/infant beds
Flat-screen TV
Sofa bed - double
Private bathroom
Hairdryer
Minibar
  • 60 sq m
  • Mountain view
  • Sleeps 5
  • 1 Queen Bed

View all photos for Junior Suite, Balcony

Junior Suite, Balcony

Junior Suite, Balcony

Highlights

Balcony
Heating
Free cots/infant beds
Flat-screen TV
Sofa bed - double
Private bathroom
Hairdryer
Minibar
  • 45 sq m
  • Mountain view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Standard Double Room, Balcony (3*)

Standard Double Room, Balcony (3*) | View from room

Standard Double Room, Balcony (3*)

Highlights

Balcony
Heating
Free cots/infant beds
Flat-screen TV
Private bathroom
Hairdryer
Satellite channels
In-room safe
  • 20 sq m
  • Mountain view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Junior Suite, Balcony ( Executive)

Junior Suite, Balcony ( Executive)

Junior Suite, Balcony ( Executive)

Highlights

Balcony
Heating
Free cots/infant beds
Flat-screen TV
Sofa bed - double
Private bathroom
Hairdryer
Bathrobes
  • 45 sq m
  • Mountain view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Superior Double Room, Balcony

Superior Double Room, Balcony

Superior Double Room, Balcony

Highlights

Balcony
Heating
Free cots/infant beds
Flat-screen TV
Sofa bed - single
Blackout curtains
Private bathroom
Hairdryer
  • 30 sq m
  • Mountain view
  • Sleeps 3
  • 1 Queen Bed

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9.2 out of 10, Wonderful, (229)
The price is AU$421
includes taxes & fees
8 Dec - 9 Dec
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About the area

Map
Winkelschattseite 6b, Sankt Johann in Tirol, Tirol, 6380

What's nearby

  • St. Johanner Bergbahnen - 5 min drive - 2.8 km
  • Jodlalmbahn - 11 min drive - 5.3 km
  • Hahnenkamm Cable Car - 17 min drive - 13.8 km
  • Kitzbueheler Horn Ski Area - 28 min drive - 18.2 km
  • Kitzbueheler Peak - 37 min drive - 11.1 km

Getting around

  • Grieswirt Station - 2 min drive
  • Salzburg (SZG-W.A. Mozart) - 66 min drive

Restaurants

  • ‪Huber Bräu - ‬3 min drive
  • ‪Villa Masianco - ‬4 min drive
  • ‪Grander - Schupf - ‬2 min walk
  • ‪Gasthof Mauth - ‬5 min drive
  • ‪Rockbar - ‬2 min walk

About this property

alpenhotel Kaiserfels

Upscale eco-certified hotel near Hahnenkamm Cable Car
Located close to Kitzbueheler Peak, alpenhotel Kaiserfels provides a free breakfast buffet, a terrace and a playground. Hit the slopes at this hotel, offering ski-in/ski-out access, a free ski shuttle and downhill skiing. Treat yourself to a body scrub, a facial or a body treatment at Beauty Vital, the on-site spa. The on-site restaurant, Kaiserfels, offers breakfast, dinner and al fresco dining. Enjoy the health club, as well as activities, such as rowing/canoeing, kayaking and ice skating. Free in-room WiFi is available to all guests, along with an arcade/games room and laundry facilities.
You'll also find perks such as:
  • An indoor pool with sunloungers
  • Bike hire, self-parking (surcharge) and a round-trip airport shuttle (surcharge)
  • Babysitting (surcharge), multilingual staff and concierge services
  • A lift, a front desk safe and luggage storage
Room features
All 130 rooms offer comforts such as free WiFi and safes.
Other conveniences in all rooms include:
  • Bathrooms with showers and hairdryers
  • Flat-screen TVs with premium channels
  • Balconies or patios, free infant beds and heating

Awards and affiliations

Eco-certified property
This property participates in Travelife – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

Arabic, Bulgarian, English, French, German, Greek, Hungarian, Italian, Romanian, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Return airport shuttle (surcharge)
  • Free ski shuttle
  • Uncovered parking on site (surcharge)
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available daily 7 AM to 10 AM
  • 2 bars/lounges
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Kaiserfels

Family friendly

  • Arcade/game room
  • Babysitting (surcharge)
  • Free children's club
  • Free cot
  • Free supervised activities for children
  • Indoor pool
  • Laundry facilities
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • In the mountains
  • Pool loungers
  • Terrace

Full-service spa

  • 3 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Detox wraps
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Prenatal massages
  • Reflexology
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room

Accessibility

  • Lift

More

  • 2 buildings
  • 5 floors
  • Built in 2014
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with premium satellite channels

More

  • Desk
  • Heating
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The property is closed between 5 November and 6 December.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Free cots are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 2.20 per person, per night. This tax does not apply to children under 16 years of age.

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system and a first aid kit

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
Guests under 16 years old are not allowed in the hot tub, and guests under 16 years old are only allowed in the swimming pool with adult supervision
Children under 6 years old are not allowed in the spa without adult supervision

National rating

Hotelstars Union assigns an official star rating for properties in Austria. This property is rated 4 stars.

Property is also known as

lti alpenhotel Kaiserfels Hotel Sankt Johann in Tirol
lti alpenhotel Kaiserfels Hotel
lti alpenhotel Kaiserfels Sankt Johann in Tirol
lti alpenhotel Kaiserfels
lti alpenhotel Kaiserfels
alpenhotel Kaiserfels Hotel
Sentido alpenhotel Kaiserfels
alpenhotel Kaiserfels Sankt Johann in Tirol
alpenhotel Kaiserfels Hotel Sankt Johann in Tirol

Frequently asked questions

Does alpenhotel Kaiserfels have a pool?

Yes, this property has an indoor pool.

Is alpenhotel Kaiserfels pet-friendly?

No, pets are not allowed at this property.

How much is parking at alpenhotel Kaiserfels?

Self-parking is available for a fee.

What time is check-in at alpenhotel Kaiserfels?

Check-in start time: 3:00 PM; check-in end time: anytime.

What time is check-out at alpenhotel Kaiserfels?

Checkout is at 11:00 AM.

Does alpenhotel Kaiserfels provide a shuttle to the airport?

Yes, there's an airport shuttle.

Where is alpenhotel Kaiserfels located?

Located in the mountains, this Sankt Johann in Tirol hotel offers ski-in/ski-out access within 9 mi (15 km) of Fieberbrunn Cable Car, Kitzbueheler Peak and Hahnenkamm Cable Car. Kitzbueheler Horn Ski Area is 11.3 mi (18.2 km) away. St. Johann in Tirol Station is 20 minutes by foot and Grieswirt Station is 24 minutes.

alpenhotel Kaiserfels Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 58 out of 106 reviews" "
Rating 8 - Good. 41 out of 106 reviews" "
Rating 6 - Okay. 5 out of 106 reviews" "
Rating 4 - Poor. 1 out of 106 reviews" "
Rating 2 - Terrible. 1 out of 106 reviews" "

9.4/10

Cleanliness

9.0/10

Staff & service

9.4/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Denis

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great holiday nice hotel.
Food excellent, location good but out of town. Rooms comfortable, almost all staff extremely friendly.
Stayed 7 nights in Feb 2022

10/10 Excellent

Toby

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location right by skischool and lifts. Rockbar Nextdoor was perfect for lunch. Lovely pool area. We were half board which I would recommend. Would return.
Stayed 3 nights in Feb 2022

10/10 Excellent

Sharon

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Skiing in St Johann
We had an excellent stay at the Sentido. Location for skiing was perfect. Rooms were very bright and comfortable and extra pillows and a kettle were provided immediately upon request. All staff were fantastic. Although the spa area is amazing you need to be very comfortable with stripping off - not for us unfortunately so we therefore felt we missed out. Everyone was naked inside and out of the steam and sauna. I appreciate that this is the way, however, there was no option to stay in you bathers.
Stayed 7 nights in Feb 2022

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property is modern and extremely clean. Staff are super friendly and service is excellent. Food setup excellent too. We have come to this hotel the last 3 years for skiing and love it. This year there was a large corporate group staying at hotel, and were loud until the early hours of next day which was frustrating as family found it difficult to sleep until noise stopped. Not our normal experience and I’d say unusual for hotel.
Stayed 4 nights in Jan 2020

2/10 Terrible

Domenech, Hialeah

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I am extremely disappointed, to say the least in regards to not being able to get a refund for the days not used due to an emergency that your night clerk is totally aware of and confirm the situation. This situation was totally out of our control and should be taken into consideration. I expected from such a reputable hotel that they would make an exception to their rules in this case.
Stayed 7 nights in Sep 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice stay if you get it at the right price.
Hotel nicely decorated. Minimalist feel with washed woods, tasteful fabrics and nice linen. Staff friendly and food (buffet style) offered a reasonable choice for dinner and breakfast. We had a junior suite (501) on the exec level. It was nice with a large balcony and floor to ceiling windows. When sitting on your bed, a nice view across the roof of the hotel to the mountain opposite the ski slope. Bed super comfy and soft good quality robes too. Now to the small points worth noting: Didn’t have nice complimentary toiletries which you come to expect in a 4 star hotel. Only squeezy wall mounted bottle. Also no air con that we could discern. Not a problem for us as cool outside but I can imagine it getting stifling in the summer. Didn’t really think the extra for exec level worth it. The complimentary things were limited in the lounge and the mini only stocks soft drinks and a couple of beers. Being high is nice but we were on 5th floor and our balcony looked out across the roof top of the 4th floor and the car park. Didn’t try the other amenities of the hotel which could have warranted the price we paid for the room.
Stayed 1 night in Jun 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed our stay. Beds were good, food was delicious. Our only gripe would be the pillows. For us they were too soft.
Stayed 7 nights in May 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Right at the bottom of the hill, beside the gondola. Beautiful pool, sauna and gym facilities.
Stayed 2 nights in Mar 2019

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
St Johann, June 2018
Great hotel, very clean and modern. Food was buffet style morning and evening and had a excellent selection of varied food every night. Will definitely be returning. Location was excellent for exploring the Tirol and was always a pleasure to come back at the end of a day.
Stayed 5 nights in Jun 2018

10/10 Excellent

alison , Arundel UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic position to ski to the door and gondola
Wonderful stay. perfect position for the slopes. Lovely swimming pool but a bit on the chilli side after a cold ski day
Stayed 4 nights in Jan 2018

10/10 Excellent

Rüdiger

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Die Auswahl beim Frühstück war wirklich super, auch das Abendessen war sehr vielfältig. Den Saunabereich haben wir sehr genossen. Die Zimmer waren nachts sehr warm und ein lüften war leider nicht möglich, da starker Güllegeruch von den Wiesen rein kam. Leider war an einer Nacht eine Party bei der nebenan befindlichen Rockbar, welche bis 4 Uhr morgens anhielt. Aber das Hotel an sich ist sehr schick und modern eingerichtet.
Stayed 3 nights in Oct 2024

8/10 Good

Peter

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2024

8/10 Good

Sandra

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Preis Leistung passt wunderbar!
Stayed 2 nights in Oct 2024

8/10 Good

Stefan, München

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Das Hotel ist ruhig am Ortsrand und direkt am Skihang gelegen. Vom Zimmer hatten wir einen herrlichen Blick auf die Berge. Das Personal war sehr nett und freundlich. Das Zimmer war groß und das Bad sauber. Der Wellness/Spa Bereich ist schön groß und bietet viele Möglichkeiten. Sehr schön ist auch der kleine Spielplatz direkt am Hotel. Außerdem gibt es genügend kostenlose Parkplätze direkt vor dem Hotel. Was uns sehr verwundert hat, ist das Verhalten einiger Hotelgäste. So haben wir nach dem Ein-Checken auf dem Zimmer festgestellt, dass es nur Bademäntel für uns Erwachsene gab, aber keine für die Kinder. Auf unsere Rückfrage, sagte uns das Personal, dass sie kaum noch Kinder-Bademäntel haben, weil die ständig gestohlen werden... Im Sauna Bereich lag eine benutzte Pampers Windel einfach so auf dem Fussboden. Obwohl dies nicht erlaubt ist laut Hotel, sind morgens trotzdem Hotelgäste mit Badelatschen zum Frühstück gekommen. Am zweiten Abend war der Pool quasi nicht benutzbar, weil Kinder von allen Richtungen in den Pool gesprungen sind und die Eltern waren offensichtlich nicht da. Ein paar Verbesserungsvorschläge: - Für die Kinder gab es jeden Abend Fischstäbchen mit Pommes oder Nudeln mit Tomaten/Bolognese Sauce. Ein bisschen mehr Abwechslung wäre toll. - Wir fanden es im Zimmer sehr warm und es gibt keine Möglichkeit, die Temperatur / Klimatisierung im Zimmer zu regeln. - Wir machen oft in Österreich Urlaub und im Sentido gab es zum ersten Mal kein Abschiedsgeschenk
Stayed 2 nights in Oct 2024

10/10 Excellent

Janis

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

Joni

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 5 nights in Jun 2024

8/10 Good

Christina

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024

10/10 Excellent

Daniela

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2024

10/10 Excellent

Robert

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Die Unterkunft kann man nur weiterempfehlen!
Stayed 3 nights in Oct 2023

10/10 Excellent

Heidi Fager

Stayed 5 nights in Jul 2023

10/10 Excellent

Stephan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ich war jetzt zum dritten mal in diesem Hotel. Der Aufenthalt war wie immer außergewöhnlich.
Stayed 6 nights in Jul 2023

10/10 Excellent

Bernhard

Stayed 1 night in Jul 2023

10/10 Excellent

Guenter

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2023

8/10 Good

Peter

Travelled with group
Liked: Staff & service, property conditions & facilities, room comfort
Winterferien in St. Johann
Das Alpenhotel Kaiserfels ist ideal für Skianfänger und deren Begleitung gelegen. Der Wellness Bereich überzeugt!
Stayed 4 nights in Jan 2023

8/10 Good

Simone

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Insgesamt hat es uns sehr gut gefallen. Es gab eine sehr große Auswahl beim Frühstück und Abendessen. Auch der Wellnessbereich war sauber und wir konnten zwischen verschiedenen Saunen wählen. Punktabzug gibt es leider für die Sauberkeit des Zimmers. Es lagen kleine Glasscherben auf dem Boden, in die meine Begleitung getreten ist. Nachdem wir aber an der Rezeption Bescheid gegeben hatten, wurde unser Zimmer nochmal gereinigt und alles war gut.