See all properties

Arima Onsen Taketoritei Maruyama

4.0 star property
Ryokan with free parking, steps from Arima Onsen
your current months are February, 2025 and March, 2025.
February 2025
March 2025

Photo gallery for Arima Onsen Taketoritei Maruyama

Front of property - evening/night
Presidential suite with hotsprings 211
Spa
Spa
In-room safe, blackout curtains, soundproofing, free WiFi

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Laundry
  • Breakfast available
  • Housekeeping
  • Air conditioning
  • Free WiFi
  • Parking included
The current price is AU$570
includes taxes & fees
27 Feb - 28 Feb

Room options

Available filters for rooms
Showing 31 of 31 rooms

View all photos for Superior Japanese Style Room, Non Smoking, Mountain View

Superior Japanese Style Room, Non Smoking, Mountain View

Superior Japanese Style Room, Non Smoking, Mountain View

Highlights

Soundproofed
Air conditioning
Heating
Fridge
Flat-screen TV
Blackout curtains
Hairdryer
Separate bath and shower
  • 40 sq m
  • Mountain view
  • Sleeps 6
  • 6 Single Futons

View all photos for Penthouse Twin room with Open- Air Bath

In-room safe, blackout curtains, soundproofing, free WiFi

Penthouse Twin room with Open- Air Bath

Highlights

Garden
Soundproofed
Air conditioning
Heating
Fridge
Flat-screen TV
Blackout curtains
Detached private bathroom
  • 54 sq m
  • Sleeps 4
  • 2 Large Single Beds and 2 Large Single Futons

View all photos for 101 Deluxe Japanese and Twin Bed Room with Indoor Silver Hot Springs, Non Smoking

101 Deluxe Japanese and Twin Bed Room with Indoor Silver Hot Springs, Non Smoking

101 Deluxe Japanese and Twin Bed Room with Indoor Silver Hot Springs, Non Smoking

Highlights

Soundproofed
Air conditioning
Heating
Fridge
Flat-screen TV
Blackout curtains
Hairdryer
Separate bath and shower
  • 46 sq m
  • Sleeps 5
  • 3 Single Futons and 2 Single Beds

View all photos for 404 Suite Japanese and Twin Bed Room with Silver Open-air Hot Springs, Non Smoking

404 Suite Japanese and Twin Bed Room with Silver Open-air Hot Springs, Non Smoking

404 Suite Japanese and Twin Bed Room with Silver Open-air Hot Springs, Non Smoking

Highlights

Soundproofed
Air conditioning
Heating
Fridge
Flat-screen TV
Separate bedroom
Blackout curtains
Hairdryer
  • 61 sq m
  • Mountain view
  • Sleeps 8
  • 6 Single Futons

View all photos for Exclusive Residence with Silver hot springs, Non smoking

Exclusive Residence with Silver hot springs, Non smoking

Exclusive Residence with Silver hot springs, Non smoking

Highlights

Soundproofed
Air conditioning
Heating
Fridge
Flat-screen TV
Separate bedroom
Blackout curtains
Private bathroom
  • 80 sq m
  • City view
  • Sleeps 4
  • 2 Large Single Beds and 2 Large Single Futons

View all photos for 203 Deluxe Japanese and Twin Bed Room with Indoor Silver Hot Springs, Non Smoking

203 Deluxe Japanese and Twin Bed Room with Indoor Silver Hot Springs, Non Smoking

203 Deluxe Japanese and Twin Bed Room with Indoor Silver Hot Springs, Non Smoking

Highlights

Soundproofed
Air conditioning
Heating
Fridge
Flat-screen TV
Blackout curtains
Hairdryer
Separate bath and shower
  • 63 sq m
  • Sleeps 4
  • 2 Single Beds OR 2 Single Futons

View all photos for 313 Deluxe King Bed Room with Indoor Silver Hot Springs, Non smoking

313 Deluxe King Bed Room with Indoor Silver Hot Springs, Non smoking

313 Deluxe King Bed Room with Indoor Silver Hot Springs, Non smoking

Highlights

Soundproofed
Air conditioning
Heating
Fridge
Flat-screen TV
Blackout curtains
Private bathroom
Hairdryer
  • 65 sq m
  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for 311 Deluxe King Bed Room with Indoor Silver Hot Springs , Non smoking

311 Deluxe King Bed Room with Indoor Silver Hot Springs , Non smoking

311 Deluxe King Bed Room with Indoor Silver Hot Springs , Non smoking

Highlights

Soundproofed
Air conditioning
Heating
Fridge
Flat-screen TV
Blackout curtains
Hairdryer
Separate bath and shower
  • 70 sq m
  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for 312 Deluxe King Bed Room with Indoor Silver Hot Springs, Non smoking

312 Deluxe King Bed Room with Indoor Silver Hot Springs, Non smoking

312 Deluxe King Bed Room with Indoor Silver Hot Springs, Non smoking

Highlights

Soundproofed
Air conditioning
Heating
Fridge
Flat-screen TV
Blackout curtains
Private bathroom
Hairdryer
  • 65 sq m
  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Japanese and Western Style Room, Non smoking Mountain View

Superior Japanese and Western Style Room, Non smoking Mountain View

Superior Japanese and Western Style Room, Non smoking Mountain View

Highlights

Soundproofed
Air conditioning
Heating
Fridge
Flat-screen TV
Blackout curtains
Hairdryer
Separate bath and shower
  • 43 sq m
  • Mountain view
  • Sleeps 6
  • 2 Single Beds OR 4 Single Futons

View all photos for 202 Suite Japanese and Twin Bed Room with Indoor Silver Hot Springs, Non Smoking

202 Suite Japanese and Twin Bed Room with Indoor Silver Hot Springs, Non Smoking

202 Suite Japanese and Twin Bed Room with Indoor Silver Hot Springs, Non Smoking

Highlights

Soundproofed
Air conditioning
Heating
Fridge
Flat-screen TV
Separate bedroom
Blackout curtains
Hairdryer
  • 77 sq m
  • Sleeps 5
  • 2 Single Beds OR 3 Single Futons

View all photos for Superior Japanese Style Room, Non Smoking, Town View

Superior Japanese Style Room, Non Smoking, Town View

Superior Japanese Style Room, Non Smoking, Town View

Highlights

Soundproofed
Air conditioning
Heating
Fridge
Flat-screen TV
Blackout curtains
Hairdryer
Separate bath and shower
  • 40 sq m
  • City view
  • Sleeps 6
  • 6 Single Futons

View all photos for 403 Suite Japanese and Twin Bed Room with Silver Open-air Hot Springs, Non Smoking

403 Suite Japanese and Twin Bed Room with Silver Open-air Hot Springs, Non Smoking

403 Suite Japanese and Twin Bed Room with Silver Open-air Hot Springs, Non Smoking

Highlights

Soundproofed
Air conditioning
Heating
Fridge
Flat-screen TV
Separate bedroom
Blackout curtains
Hairdryer
  • 51 sq m
  • Mountain view
  • Sleeps 6
  • 4 Single Futons

View all photos for 201 Deluxe Twin Room with Indoor Silver Hot springs, Non Smoking

201 Deluxe Twin Room with Indoor Silver Hot springs, Non Smoking

201 Deluxe Twin Room with Indoor Silver Hot springs, Non Smoking

Highlights

Soundproofed
Air conditioning
Heating
Fridge
Flat-screen TV
Blackout curtains
Hairdryer
Separate bath and shower
  • 43 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Japanese Style Room, Non Smoking,Town View

In-room safe, blackout curtains, soundproofing, free WiFi

Standard Japanese Style Room, Non Smoking,Town View

Highlights

Soundproofed
Air conditioning
Heating
Fridge
Flat-screen TV
Blackout curtains
Hydromassage showerhead
Bidet
  • 38 sq m
  • Sleeps 4
  • 4 Single Futons

View all photos for Presidential suite with hotsprings 211

Presidential suite with hotsprings 211

Presidential suite with hotsprings 211

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Fridge
Flat-screen TV
2 bedrooms
  • 100 sq m
  • Sleeps 4
  • 1 King Bed and 2 Large Single Beds

View all photos for Superior Japanese Room with Mountain View

Lobby

Superior Japanese Room with Mountain View

  • Sleeps 6
  • 6 Single Futons

View all photos for Suite With Indoor Silver Hot Springs

In-room safe, blackout curtains, soundproofing, free WiFi

Suite With Indoor Silver Hot Springs

  • Sleeps 4
  • 2 Double Beds

View all photos for Presidential Suite With Indoor Silver Hot Springs

In-room safe, blackout curtains, soundproofing, free WiFi

Presidential Suite With Indoor Silver Hot Springs

  • Sleeps 4
  • 2 Single Beds and 1 Queen Bed

View all photos for Standard Japanese Style Room

Dining

Standard Japanese Style Room

  • Sleeps 5
  • 4 Single Futons

View all photos for Suite 404 With Open Air Bath

In-room safe, blackout curtains, soundproofing, free WiFi

Suite 404 With Open Air Bath

  • Sleeps 8
  • 2 Double Beds and 6 Single Futons

View all photos for 312 Deluxe king room with indoor Onsen

In-room safe, blackout curtains, soundproofing, free WiFi

312 Deluxe king room with indoor Onsen

  • Sleeps 2
  • 1 King Bed

View all photos for Superior Japanese Room with Town View

In-room safe, blackout curtains, soundproofing, free WiFi

Superior Japanese Room with Town View

  • Sleeps 6
  • 6 Single Futons

View all photos for Deluxe Western Room 311 with Indoor Silver Hot Springs

In-room safe, blackout curtains, soundproofing, free WiFi

Deluxe Western Room 311 with Indoor Silver Hot Springs

  • Sleeps 2
  • 1 King Bed

View all photos for 313 Deluxe King Room with Indoor Onsen

In-room safe, blackout curtains, soundproofing, free WiFi

313 Deluxe King Room with Indoor Onsen

  • Sleeps 2
  • 1 King Bed

View all photos for Suite 202 with Silver Indoor hot springs

In-room safe, blackout curtains, soundproofing, free WiFi

Suite 202 with Silver Indoor hot springs

  • Sleeps 5
  • 2 Double Beds and 4 Single Futons

View all photos for Deluxe 203 with Silver Indoor hot springs

In-room safe, blackout curtains, soundproofing, free WiFi

Deluxe 203 with Silver Indoor hot springs

  • Sleeps 4
  • 2 Single Beds and 2 Single Futons

View all photos for Suite 403 with Open air Bath

In-room safe, blackout curtains, soundproofing, free WiFi

Suite 403 with Open air Bath

  • Sleeps 6
  • 4 Single Futons and 2 Double Beds

View all photos for Deluxe Japanese and Western Style Room 101 with Silver Fountain Bat

In-room safe, blackout curtains, soundproofing, free WiFi

Deluxe Japanese and Western Style Room 101 with Silver Fountain Bat

  • Sleeps 5
  • 3 Single Futons and 2 Double Beds

View all photos for Superior Room with Mountain View

In-room safe, blackout curtains, soundproofing, free WiFi

Superior Room with Mountain View

  • Sleeps 6
  • 4 Single Futons and 2 Double Beds

View all photos for Deluxe Western Style Room 201 with Silver Indoor hot springs

In-room safe, blackout curtains, soundproofing, free WiFi

Deluxe Western Style Room 201 with Silver Indoor hot springs

  • Sleeps 2
  • 2 Double Beds

Similar properties

Japanese-Style Room with Mountain view -semi Open-Air Bath | Bathroom

Negiya Ryofukaku

Spa
Parking included
Free WiFi
Restaurant
9.0 out of 10, Wonderful, 247 reviews
The price is AU$360
includes taxes & fees
20 Feb - 21 Feb
Negiya Ryofukaku
Mod logo
Sign in to view eligible discounts and perks. More rewards for more adventures!
Sign inSign up, it's free

About the area

Map
1364-1 Arima-cho, Kita-ku, Kobe, Hyogo-ken, 651-1401

What's nearby

  • Kin no yu - 6 min walk
  • Arima Onsen - 13 min walk
  • Mount Rokko - 9 min drive
  • Rokkosan Ski Area - 13 min drive
  • Kobe University - 13 min drive

Getting around

  • Kobe Arimaguchi Station - 4 min drive
  • Arima Onsen Station - 10 min walk
  • Osaka (KIX-Kansai Intl.) - 90 min drive

Restaurants

  • â€Șäž‰ăƒ„æŁźæœŹćș— - ‬7 min walk
  • â€ȘSABOR - ‬6 min walk
  • â€Șæœ‰éŠŹæž©æł‰é…’ćž‚ć Ž - ‬7 min walk
  • â€Șăă€ă‚ăŽćź¶ - ‬7 min walk
  • â€ȘCafe De Beau - ‬6 min walk

About this property

Arima Onsen Taketoritei Maruyama

Upscale ryokan near Arima Onsen
Arima Onsen Taketoritei Maruyama provides amenities, such as an outdoor mineral hot spring (onsen) and laundry facilities. For some rest and relaxation, visit the 8 hot springs. Stay connected with free in-room WiFi.
You'll also find perks such as:
  • Free self-parking
  • Japanese breakfast (surcharge), free train station pick-up and hot springs on-site
  • A lift, luggage storage and a front desk safe
  • Guest reviews speak highly of the helpful staff
Room features
All guest rooms at Arima Onsen Taketoritei Maruyama boast thoughtful touches, such as air conditioning, in addition to amenities, such as free WiFi and safes.
More conveniences in all rooms include:
  • Bidets, free toiletries and hairdryers
  • Fridges, children's slippers and heating

Languages

Chinese (Mandarin), English, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free train station pick-up shuttle from 6:00 AM to 9:00 PM
  • Train station shuttle on request
  • Free train station drop-off
  • Free uncovered self parking on site
  • Limited on-site parking

Food and drink

  • Daily Japanese breakfast available 7:30 AM to 9:00 AM for a fee: JPY 3,850 for adults and JPY 3,850 for children

Restaurants on site

  • restaurant

Things to do

  • 8 hot springs

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)

Spa

  • 8 hot springs
  • Hot springs open from 6:00 AM - midnight
  • Hot springs water temperature - 40 ÂșC
  • Outdoor mineral hot springs (onsen)
  • Private indoor onsen (mineral springs) in communal space
  • Private outdoor onsen (mineral springs) in communal space
  • Yukata (Japanese robes)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Well-lit path to entrance

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bidet
  • Children's slippers
  • Free toiletries
  • Hair dryer
  • Slippers
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Refrigerator

More

  • Air conditioning
  • Geta (wooden sandals)
  • Heating
  • Safe
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 7:30 PM
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

This property offers transfers from the train station; to arrange pick-up, guests must contact the property on arrival, using the contact information on the booking confirmation
The front desk is open daily from 6 AM - midnight
Front desk staffed during limited hours
This property doesn't offer after-hours check-in
For any questions, please contact the property using the information on the booking confirmation
Meals that are not included in the room rate must be requested in advance of arrival. Additional fees apply.
Breakfast is not included in the breakfast rate plan for children ages 0-2.

Access methods

Front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A bathing tax, collected at the property, may be charged. The bathing tax applies to properties with hot springs and ranges from JPY 150-500 per person, per night based on local regulations. Please note that further exemptions may apply.

We have included all charges provided to us by the property.

Optional extras

  • Fee for Japanese breakfast: from approximately JPY 3850 for adults and from JPY 3850 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property is a traditional Japanese ryokan, and meal preparation requires advance planning. Therefore, this property cannot accommodate any food requests.

We should mention

This property caters to LGBTQ+ guests
Hot springs access available from 6:00 AM to midnight
Reservations are required for private bath/onsen; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
A car is not required for transport to and from this property
Guests with tattoos are welcome to use the on-site public bathing facilities
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Arima Onsen Taketoritei Maruyama
Arima Onsen Taketoritei Maruyama Inn
Onsen Taketoritei Maruyama
Onsen Taketoritei Maruyama Inn
Taketoritei
Taketoritei Maruyama
Taketoritei Maruyama Onsen
Arima Onsen Taketoritei Maruyama Inn Kobe
Arima Onsen Taketoritei Maruyama Kobe
Arima Onsen Taketoritei uyama
Arima Onsen Taketoritei Maruyama Kobe
Arima Onsen Taketoritei Maruyama Ryokan
Arima Onsen Taketoritei Maruyama Ryokan Kobe

Frequently asked questions

Is Arima Onsen Taketoritei Maruyama pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at Arima Onsen Taketoritei Maruyama?

As of 2 Feb 2025, prices found for a 1-night stay for 2 adults at Arima Onsen Taketoritei Maruyama on 27 Feb 2025 start from AU$569.73, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Arima Onsen Taketoritei Maruyama?

Self-parking is free at this property.

What time is check-in at Arima Onsen Taketoritei Maruyama?

Check-in start time: 3 PM; check-in end time: 7:30 PM. After-hours check-in is not available.

What time is check-out at Arima Onsen Taketoritei Maruyama?

Checkout is at 11 AM.

Where is Arima Onsen Taketoritei Maruyama located?

Located in Arimacho, this ryokan is within a 15-minute walk of Zuihoji Park and Arima Onsen. Kin no yu and Mount Rokko are also within 3 miles (5 km). Arima Onsen Station is 10 minutes by foot.

Arima Onsen Taketoritei Maruyama Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 649 out of 834 reviews" "
Rating 8 - Good. 150 out of 834 reviews" "
Rating 6 - Okay. 23 out of 834 reviews" "
Rating 4 - Poor. 9 out of 834 reviews" "
Rating 2 - Terrible. 3 out of 834 reviews" "

9.6/10

Cleanliness

9.6/10

Staff & service

9.6/10

Amenities

9.4/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Chaoyun

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just good!
Stayed 1 night in Jan 2025

10/10 Excellent

Reid

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Danni

Stayed 1 night in Nov 2024

10/10 Excellent

Mio

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Exceptional experience at this ryokan. Will definitely come back again. Onsen was also amazing and really enjoyed the private aspect of it. 45minute sessions were plenty enough and we were able to get our spots each time we wanted.
Stayed 1 night in Dec 2024

10/10 Excellent

Michael

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed in a suite ( suite 312 with western beds, mountain view and private onsen ). The staff is absolutely lovely, they provide shuttle and pick up services, friendly, polite, helpful. The onsen which you can also book for private use in 45min intervalls are very well designed and maintained. There are 4 interior onsens and 4 outdoor with 2 pools each. These are 8 onsens for about 30-35 rooms so you get enough bathtime. What I recommend is to eat at their Kaiseki Restaurant. We paid around $160 per person but it was worth every penny. The dishes were Michelin Star worthy. We dined at many Michelin restaurants and this one easily can keep up or even beats most them. This restaurant is only for hotel guest. So add few more hundreds and make your stay perfect. The restaurants around the city aren't as good or lack in option as other bigger cities.
Stayed 2 nights in Dec 2024

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Kai Kwong Lawrence

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice staff. 8 private Onsen for rental for free. My room with onsen is great. Ver comfortable. Free drinks in the fridge included. Don't forget the bar at the lobby. Shuttle to town center on demand is very convenient.
Stayed 1 night in Nov 2024

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel, amazing onsens, and very helpful staff. Looking forward to visiting again!
Stayed 1 night in Nov 2024

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful stay great amenity’s
Stayed 1 night in Nov 2024

10/10 Excellent

David

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The most beautiful place we stayed in Japan. The hotel, private onsens, and food were all amazing. The Japanese style room was beautiful, traditional but large and very comfortable. The staff was extremely kind, polite, and accommodating. Well worth the money and I recommend it to anyone who can make it to Arima.
Stayed 1 night in Nov 2024

10/10 Excellent

JAY

Liked: Staff & service, amenities, property conditions & facilities
Nice place. Highly recommended whoever want a nice spring hotel
Stayed 2 nights in Nov 2024

10/10 Excellent

Jared

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff went above and beyond here, especially after we left something behind and they happily sent it to our next hotel for us. Great baths, and a nice experience.
Stayed 1 night in Oct 2024

10/10 Excellent

LORETTA, Honolulu

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Junjie

Stayed 1 night in Oct 2024

10/10 Excellent

Mikelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

10/10 Excellent

Anna

Stayed 1 night in Oct 2024

10/10 Excellent

Quynh

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Tetsuya, Arlington

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The best part of this small Ryokan is the selection of five private outdoor Onsen baths. They are all situated in beautiful gardens, and you can pick and choose which one you would like to try every day any time of the day. They also have five indoor private onsen you can choose from.
Stayed 2 nights in May 2024

2/10 Terrible

Krishna

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, amenities
I would not come back. Food was awful. The property has several open air onsens, which can be reserved by guests for 45 Mins sessions. We got the reservations of our choice easily enough and the onsens were very good. I am writing an unbiased review and the preceding was the best part of the stay. Now the negative ; Toilet has a small sink but no accommodation for soap. What happened japanese cleanliness? They lock the front doors overnight. Due to jet lag, I decided to go outside for a walk but the doors were locked. I would not know what happens in a fire. I felt panicking, feeling like I am locked up in a jail. There's no one at the front desk. It was closed. For a property which charges $750/ night, we expect high quality of service. Staff were nice, except for discussions about food. At checking, I chose a breakfast selection. After dinner, I requested to change next day's breakfast selection and they refused, even with 12 hour notice. Dinner was awful. The worst food in recent memory. Even the street food in nichika market in Kyoto was much better. We enjoyed good food in Japan, until here. It's zero star! I was hungry all night because I didn't know where else to go. Seriously, food was just awful. The "kobe beef" was of cheap cuts. I couldn't eat it. Even basic soup was bad. Next morning breakfast was equally bad. Indoor onsen : I was excited that my room would have a flowing water indoor onsen. No window. Too humid to use. Useless
Stayed 1 night in Sep 2024

10/10 Excellent

David

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Exceptional service. The staff here are incredibly polite and attentive! Clean facilities and several private onsens to choose from. Shuttle that will take you to and from nearby destinations, including the railway stations. Highly highly recommend!
Stayed 1 night in Aug 2024

10/10 Excellent

HonShee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2024

10/10 Excellent

Queenzyleen

Stayed 1 night in Jun 2024

10/10 Excellent

Julia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely experience
This was such a lovely experience. The room was spacious and comfortable, the food was beautifully prepared and the hot springs experience was amazing. I would stay here again and wish we had been able to stay another day.
Stayed 1 night in Jun 2024

10/10 Excellent

Idan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best hotel in arima onsen
The hotel was so nice and clean. We got a 45 minute private onsen which we could add more 45 minute any time. It was great. Also the stuff and especially tan!! Where really great. They had a car that took us from and to the train and even to a restaurant late night because we couldn't find an open restaurant near by. I really recommend!!
Stayed 1 night in Jun 2024

10/10 Excellent

Michael

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best customer service I’ve ever had. Easily beats out most luxury hotels.
Stayed 2 nights in May 2024

General hotel information

Check-In Time
3:00 PM
Check-Out Time
11:00 AM
Star Rating
4.0
Address
1364-1 Arima-cho, Kita-ku, Kobe, Hyogo-ken