Hotel Crown Palais Kobe

3.5 star property
Central hotel connected to a shopping centre in Kobe with 3 restaurants

Photo gallery for Hotel Crown Palais Kobe

Lobby
View from property
In-room safe, individually furnished, desk, blackout curtains
In-room safe, individually furnished, desk, blackout curtains
Public bath
VIP Access

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Spa
  • Parking available
  • Housekeeping
  • Breakfast available
  • 24/7 front desk
The current price is AU$97
includes taxes & fees
24 Mar - 25 Mar

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Room options

Available filters for rooms
Showing 28 of 28 rooms

Standard Single Room, Smoking

Highlights

Soundproofed
Individually furnished
Air conditioning
Heating
Fridge
LED TV
Blackout curtains
Toilet with electronic bidet
  • 18 sq m
  • Sleeps 2
  • 1 Single Bed

Triple Room, Non Smoking

Highlights

Soundproofed
Individually furnished
Air conditioning
Heating
Fridge
LED TV
Blackout curtains
Toilet with electronic bidet
  • 26 sq m
  • Sleeps 3
  • 3 Single Beds

Standard Single Room, Non Smoking

Highlights

Soundproofed
Individually furnished
Air conditioning
Heating
Fridge
LED TV
Blackout curtains
Toilet with electronic bidet
  • 18 sq m
  • Sleeps 2
  • 1 Single Bed

Deluxe Twin Room, Smoking

Highlights

Soundproofed
Individually furnished
Air conditioning
Heating
Fridge
LED TV
Blackout curtains
Toilet with electronic bidet
  • 26 sq m
  • Sleeps 3
  • 2 Single Beds

Triple Room, Smoking

Highlights

Soundproofed
Individually furnished
Air conditioning
Heating
Fridge
LED TV
Blackout curtains
Toilet with electronic bidet
  • 26 sq m
  • Sleeps 3
  • 3 Single Beds

Deluxe Twin Room, Non Smoking

Highlights

Soundproofed
Individually furnished
Air conditioning
Heating
Fridge
LED TV
Blackout curtains
Toilet with electronic bidet
  • 26 sq m
  • Sleeps 3
  • 2 Single Beds

Rokko Double Room

  • Sleeps 2
  • 1 Queen Bed

Rokko Superior Twin Room-Non-Smoking

  • Sleeps 3
  • 2 Single Beds

Rokko Deluxe Twin Room

  • Sleeps 2
  • 2 Double Beds and 1 Single Sofa Bed

Harbor Superior Twin Room

  • Sleeps 3
  • 2 Single Beds

Semi-Double Room-Smoking

  • Sleeps 2
  • 1 Double Bed

Rokko Twin Room - Non-Smoking

  • Sleeps 2
  • 2 Single Beds

Harbor Deluxe Single Room-Smoking

  • Sleeps 1
  • 1 Single Bed

Rokko Triple Room-Smoking

  • Sleeps 3
  • 3 Single Beds

Economy Twin Room Smoking

  • Sleeps 2
  • 2 Single Beds

Rokko Twin Room-Smoking

  • Sleeps 2
  • 2 Double Beds

Harbor Deluxe Single Room-Non-Smoking

  • Sleeps 1
  • 1 Single Bed

Semi-Double Room-Non-Smoking

  • Sleeps 2
  • 1 Double Bed

Rokko Deluxe Twin Room-Non-Smoking

  • Sleeps 3
  • 2 Single Beds and 1 Single Sofa Bed

Rokko Triple Room-Non-Smoking

  • Sleeps 3
  • 3 Single Beds

Rokko Triple Room

  • Sleeps 2
  • 3 Single Beds

Rokko Suite

  • Sleeps 2
  • 3 Single Beds

Rokko Deluxe Twin Room - Smoking

  • Sleeps 3
  • 2 Double Beds

Rokko Superior Twin Room-Smoking

  • Sleeps 3
  • 2 Single Beds

Harbor Twin Room

  • Sleeps 2
  • 2 Single Beds

Economy Twin Room

  • Sleeps 2
  • 2 Single Beds

Harbor Deluxe Single Room

  • Sleeps 2
  • 1 Double Bed

Crown Suite

  • Sleeps 2
  • 1 King Bed

Similar properties

About the area

Map
1-3-5 Higashikawasaki-cho, Chuou-ku, Kobe, Hyogo-ken, 650

What's nearby

  • Kobe Harborland - 4 min walk
  • Kobe Anpanman Children's Museum & Mall - 7 min walk
  • Motomachi Shopping Street - 8 min walk
  • Kobe Tower - 14 min walk
  • Meriken Park - 18 min walk

Getting around

  • Kobe Station - 6 min walk
  • Nishimotomachi Station - 8 min walk
  • Osaka (KIX-Kansai Intl.) - 85 min drive

Restaurants

  • ‪コメダ珈琲店神戸ハーバーランド店 - ‬6 min walk
  • ‪ドトールコーヒーショップ JR神戸店 - ‬7 min walk
  • ‪マクドナルド - ‬7 min walk
  • ‪スターバックス - ‬4 min walk
  • ‪万葉庵 - ‬3 min walk

About this property

Hotel Crown Palais Kobe

Hotel near Kobe Harborland
Located close to Minatogawa Shrine and Kobe Anpanman Children's Museum & Mall, Hotel Crown Palais Kobe provides an indoor public bath (no minerals), shopping on-site and dry cleaning/laundry services. Treat yourself to spa services, such as a body treatment, a massage or aromatherapy. At the 3 on-site restaurants, enjoy breakfast, lunch, dinner and Chinese cuisine. In addition to a bar, guests can connect to free in-room WiFi.
Other perks at this hotel include:
  • Buffet breakfast (surcharge), self-parking (surcharge) and concierge services
  • A vending machine, a lift and luggage storage
  • A ballroom, 5 meeting rooms and a 24-hour front desk
  • Guest reviews say good things about the helpful staff and proximity to public transport
Room features
All 229 individually furnished rooms offer perks such as air conditioning, as well as amenities such as free WiFi and safes.
Extra conveniences in all rooms include:
  • Free tea bags/instant coffee and electric kettles
  • Bathrooms with rainfall showers and toilets with electronic bidets
  • 23-inch LED TVs with cable channels
  • Fridges, heating and daily housekeeping

Languages

English, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Parking on site (JPY 1,000 per night)
  • Limited on-site parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10 AM for a fee: JPY 2,500 per person
  • 3 restaurants
  • A bar/lounge
  • Tea service

Restaurants on site

  • GRILL TABLE with SKY BAR
  • Mandarincourt
  • TEPPAN ZENSOU

Things to do

  • Full-service spa
  • Shopping

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • 5 meeting rooms

Outdoors

  • On the riverwalk

Full-service spa

  • Aromatherapy
  • In-room massages
  • Public bath open from 3:00 PM - midnight
  • Public indoor bath (no minerals)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

Room amenities

Bedroom

  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower/bathtub combination
  • Slippers
  • Toilet with electronic bidet
  • Towels provided

Entertainment

  • 23-inch LED TV with digital channels
  • Pay films

Food and drink

  • Electric kettle
  • Refrigerator
  • Tea bags/instant coffee

More

  • Air conditioning
  • Desk
  • Heating
  • Individual furnishings
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: from approximately JPY 2500 per person
  • Self-parking fee: JPY 1000 per night
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

We should mention

Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
A car is not required for transport to and from this property
Parking height restrictions apply
Please note that some properties do not permit guests with tattoos to use the on-site public bathing facilities

Property is also known as

Crown Kobe
Crown Palais
Crown Palais Hotel
Crown Palais Kobe
Hotel Crown Palais
Hotel Crown Palais Kobe
Kobe Crown
Hotel Crown Palais Kobe Kobe
Hotel Crown Palais Kobe Hotel
Hotel Crown Palais Kobe Hotel Kobe

Frequently asked questions

Is Hotel Crown Palais Kobe pet-friendly?

No, only service animals are welcome at the property.

How much does it cost to stay at Hotel Crown Palais Kobe?

As of 21 Feb 2025, prices found for a 1-night stay for 2 adults at Hotel Crown Palais Kobe on 24 Mar 2025 start from AU$97.00, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Hotel Crown Palais Kobe?

Self-parking is available for JPY 1000 per night. Limited spots are available.

What time is check-in at Hotel Crown Palais Kobe?

Check-in start time: 3 PM; check-in end time: midnight. A fee applies for early check-in (subject to availability). After-hours check-in is not available.

What time is check-out at Hotel Crown Palais Kobe?

Checkout is at noon. Late check-out is available for a fee (subject to availability).

Where is Hotel Crown Palais Kobe located?

Located in Kobe City Centre, this spa hotel is within a 10-minute walk of Kobe Harborland, Kobe Anpanman Children's Museum & Mall and Minatogawa Shrine. Motomachi Shopping Street and Kobe Culture Hall are also within 15 minutes. Nishimotomachi Station is 8 minutes by foot and Kosokukobe Station is 10 minutes.

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Hotel Crown Palais Kobe Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 479 out of 1002 reviews
Rating 8 - Good. 374 out of 1002 reviews
Rating 6 - Okay. 94 out of 1002 reviews
Rating 4 - Poor. 32 out of 1002 reviews
Rating 2 - Terrible. 23 out of 1002 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Shuji

Nice Hotel
Stayed 1 night in Jun 2024

8/10 Good

Christopher

Nice quiet hotel near shopping and boardwalk.
Stayed 2 nights in May 2024

10/10 Excellent

Simon

The most amazing time…
We stayed for a wedding, everyone was superb and looked after us so well. We cant thank everyone enough for an amazing stay.
Stayed 3 nights in Jul 2024

8/10 Good

Michael

Bed was small for two adults to share
Stayed 3 nights in Apr 2024

2/10 Terrible

Verified traveller

Liked: Property conditions & facilities, room comfort
Disliked: Staff & service
Disappointing hotel experience
The experience at the hotel front desk was disappointing due to the impolite demeanor of the staff. Their lack of courtesy was evident, making the check-in process unpleasant. Additionally, the overall quality of the hotel did not meet expectations, with several aspects falling short of basic standards. The facilities appeared poorly maintained, contributing to an unsatisfactory stay. The combination of unprofessional service and subpar amenities resulted in a negative impression of the hotel.
Stayed 1 night in Aug 2024

6/10 Okay

Sadato

Stayed 1 night in Jan 2025

4/10 Poor

Rumi

Liked: Cleanliness
喫煙ルームしか空いてなかったのでしょうがないのですが、お部屋もベッドもすごくタバコ臭かったです。空気清浄機を貸していただけたのはうれしかったです。近隣には素敵なところがたくさんあり、立地は最高です!
Stayed 1 night in Dec 2024

8/10 Good

ikuko

Liked: Property conditions & facilities
Stayed 2 nights in Dec 2024

10/10 Excellent

TERUYO

とても便利。立地が良いのでリピートしてます。
Stayed 1 night in Dec 2024

8/10 Good

Yuko

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Hideaki

Stayed 1 night in Dec 2024

10/10 Excellent

ryota

Stayed 1 night in Nov 2024

6/10 Okay

HIROYUKI

Liked: Amenities, property conditions & facilities
立地はベスト。駐車場も広くて良好。部屋のユニットバス周りは古かった。
Stayed 1 night in Nov 2024

6/10 Okay

Verified traveller

Liked: Cleanliness
Stayed 1 night in Nov 2024

10/10 Excellent

Mayuko

大浴場が広くて気持ちよかったです
Stayed 1 night in Oct 2024

10/10 Excellent

Masanori

Stayed 2 nights in Nov 2024

10/10 Excellent

Misao

Stayed 1 night in Oct 2024

6/10 Okay

Miki

Stayed 1 night in Oct 2024

10/10 Excellent

KATSUHIRO

Stayed 2 nights in Nov 2024

4/10 Poor

oshima

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

4/10 Poor

shuuichi

Liked: Property conditions & facilities, room comfort
Disliked: Cleanliness
カビだらけ
高層階の部屋は良かったが、ユニットバスに換気機能が無いので風呂や洗面台がカビだらけ。 トイレの匂いがこもるし最悪でした。
Stayed 3 nights in Oct 2024

10/10 Excellent

TAKASHI

神戸周辺ではいつもこちららを利用させて頂いています。 各施設、公共交通機関にも近く良いです
Stayed 1 night in Oct 2024

8/10 Good

RYOTA

Stayed 1 night in Oct 2024

8/10 Good

Yuko

交通至便。
Stayed 3 nights in Oct 2024

8/10 Good

??

Stayed 14 nights in Oct 2024