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citizenM Kuala Lumpur Bukit Bintang

4.0 star property
Belle Époque Kuala Lumpur hotel in Bukit Bintang with free parking
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for citizenM Kuala Lumpur Bukit Bintang

Building design
Exterior
Lobby sitting area
Check-in/check-out kiosk
Exterior

Reviews

9.6 out of 10

Exceptional

Popular amenities

  • Bar
  • Parking included
  • 24/7 front desk
  • Housekeeping
  • Air conditioning
The price is AU$100
includes taxes & fees
12 Jan - 13 Jan 2025

Room options

Available filters for rooms
Showing 1 of 1 room

View all photos for King Room

King Room

King Room

Highlights

Air conditioning
Fridge
Flat-screen TV
Premium bedding
Blackout curtains
Hairdryer
Eco-friendly toiletries
Private bathroom
  • 14 sq m
  • Sleeps 2
  • 1 King Bed
2 restaurants, breakfast, lunch served; local and international cuisine

Four Points by Sheraton Kuala Lumpur, Chinatown

Pool
Free WiFi
Restaurant
Air conditioning
9.4 out of 10, Exceptional, (393)
The price is AU$128
includes taxes & fees
1 Jan - 2 Jan 2025
Four Points by Sheraton Kuala Lumpur, Chinatown
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About the area

Map
128 Jalan Pudu, Kuala Lumpur, 55100

What's nearby

  • Berjaya Times Square - 15 min walk - 1.2 km
  • Pavilion Kuala Lumpur - 17 min walk - 1.4 km
  • Suria KLCC Shopping Centre - 4 min drive - 3.1 km
  • Petronas Twin Towers - 4 min drive - 3.4 km
  • KLCC Park - 4 min drive - 3.1 km

Getting around

  • Kuala Lumpur Masjid Jamek Station - 13 min walk
  • Imbi Station - 13 min walk
  • Kuala Lumpur International Airport (KUL) - 46 min drive

Restaurants

  • ‪Jamaica Blue Fine Coffees - ‬2 min walk
  • ‪Garden Terrace Cafe - ‬4 min walk
  • ‪May King Restaurant MKP Lum Mee - ‬3 min walk
  • ‪8Haus 八號 - ‬7 min walk
  • ‪Breakfast Spot - ‬7 min walk

About this property

citizenM Kuala Lumpur Bukit Bintang

Upscale hotel near Berjaya Times Square
Located close to Pavilion Kuala Lumpur and KLCC Park, citizenM Kuala Lumpur Bukit Bintang provides shopping on-site, a coffee shop/cafe and a bar. Be sure to enjoy a meal at canteenM, the on-site restaurant. Stay connected with free in-room WiFi, with a speed of 500+ Mbps (good for 6+ people or 10+ devices), and guests can find other amenities such as a 24-hour business centre.
Additional perks include:
  • Free self-parking
  • Buffet breakfast (surcharge), express check-out and express check-in
  • Multilingual staff, a lift and a front desk safe
  • Guest reviews say great things about the helpful staff
Room features
All 105 rooms offer comforts, such as premium bedding and iPads, in addition to perks, such as laptop-friendly workspaces and air conditioning.
Extra conveniences in all rooms include:
  • Recycling and LED light bulbs
  • Bathrooms with hydromassage showers and eco-friendly toiletries
  • Flat-screen TVs with premium channels
  • Wardrobes/cupboards, fridges and daily housekeeping

Languages

Chinese (Mandarin), English, Malay

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:30 AM for a fee: MYR 35 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • canteenM
  • canteenM

Things to do

  • Shopping
  • TV in common areas

Family friendly

  • In-room refrigerator
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business centre
  • 3 meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Ceiling hoist
  • Grab bar in shower
  • Hand-held showerhead
  • Height-adjustable showerhead
  • In-room roll-in shower
  • Lift
  • Low-height bed
  • Raised toilet seat
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-width doorways

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with premium satellite channels
  • IPad
  • IPod dock

Food and drink

  • Free bottled water
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board on request
  • Laptop workspace
  • LED lighting
  • Mobile key entry
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in fee: MYR 100
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out
Late check-out subject to availability
Late check-out fee: MYR 100
Express check-out available

Special check-in instructions

Guests planning to arrive outside of normal check-in hours will receive an email with check-in instructions; front desk staff will greet guests on arrival
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Guests are recommended to download the property's CitizenM mobile app before check-in
At check-in, guests must provide a record of full COVID-19 vaccination
COVID-19 vaccination record requirement applies to all guests aged 18 and older; guests must have received complete COVID-19 vaccination at least 1 days prior to check-in
Guests traveling with a service animal must contact the property prior to arrival.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child, up to the age of 10 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: from approximately MYR 35 per person
  • Early check-in fee: MYR 100 (subject to availability)
  • Late check-out fee: MYR 100 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
On-site parties or group events are strictly prohibited
Long-term renters welcome
This property uses eco-friendly cleaning products
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher and a security system
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

A car is not required for transport to and from this property

Property is also known as

Hotel Sky Express
Hotel Sky Express Bukit Bintang
Sky Bukit Bintang
Sky Express Bukit Bintang
Sky Express Bukit Bintang Kuala Lumpur
Sky Express Hotel
citizenM Kuala Lumpur Bukit Bintang Hotel
Sky Express Hotel Bukit Bintang Kuala Lumpur
Sky Hotel Express
Sky Hotel Express Bukit Bintang
citizenM Kuala Lumpur Bukit B
citizenM Kuala Lumpur Bukit Bintang Hotel
citizenM Kuala Lumpur Bukit Bintang Kuala Lumpur
citizenM Kuala Lumpur Bukit Bintang Hotel Kuala Lumpur

Frequently asked questions

Is citizenM Kuala Lumpur Bukit Bintang pet-friendly?

No, only service animals are welcome at the property.

How much does it cost to stay at citizenM Kuala Lumpur Bukit Bintang?

As of 30 Dec 2024, prices found for a 1-night stay for 2 adults at citizenM Kuala Lumpur Bukit Bintang on 12 Jan 2025 start from AU$99.75, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at citizenM Kuala Lumpur Bukit Bintang?

Self-parking is free at this property.

What time is check-in at citizenM Kuala Lumpur Bukit Bintang?

Check-in start time: 2:00 PM; check-in end time: midnight. Early check-in is available for a fee of MYR 100 (subject to availability).

What time is check-out at citizenM Kuala Lumpur Bukit Bintang?

Checkout is at 11:00 AM. Late checkout is available for MYR 100 (subject to availability).

Where is citizenM Kuala Lumpur Bukit Bintang located?

Located in Bukit Bintang, this hotel is within a 15-minute walk of Kottu Malai Pillayar Temple and Berjaya Times Square. KLCC Park and Suria KLCC Shopping Centre are also within 2 miles (3 km). Imbi Station is 13 minutes by foot and Bukit Bintang Station is 13 minutes.

Reviews

9.6

Exceptional

Rating 10 - Excellent. 313 out of 381 reviews" "
Rating 8 - Good. 50 out of 381 reviews" "
Rating 6 - Okay. 11 out of 381 reviews" "
Rating 4 - Poor. 4 out of 381 reviews" "
Rating 2 - Terrible. 3 out of 381 reviews" "

9.6/10

Cleanliness

9.6/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Harinya

Stayed 5 nights in Nov 2024

10/10 Excellent

Annet

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Nov 2024

6/10 Okay

Ulysses, Omaha

Travelled with group
If you’re a solo traveler, citizenM Kuala Lumpur Bukit Bintang is a solid choice. The standout feature of this hotel is its prime location—just a short walk from Jalan Alor Market and the many malls, restaurants, and vibrant nightlife of Bukit Bintang. You’ll definitely appreciate the convenience of being so close to everything. The breakfast is another highlight. The food was not only tasty but also offered a wide selection, which adds great value to the stay. However, there are a few downsides worth mentioning. The rooms are compact, so they may feel cramped if you’re traveling with more than one person. The iPads used to control room amenities—while a modern concept—are outdated and frustratingly slow to use. Additionally, the lobby and hallways are warm and lack proper central air conditioning, which can be uncomfortable after returning from the city’s heat. Overall, this hotel is ideal for solo travelers who prioritize location and don’t mind minimalist spaces. A little tech and cooling upgrade could make the experience even better.
Stayed 6 nights in Nov 2024

8/10 Good

Farid

Liked: Cleanliness
Stayed 5 nights in Nov 2024

8/10 Good

dom

Liked: Cleanliness, staff & service
Small room but clean and comfortable. Has a safe and small in room refrigerator. Great breakfast option. Good location. Just avoid if you can a room on a lower floor near elevator and noisy children.
Stayed 3 nights in Nov 2024

10/10 Excellent

Harinya

Liked: Cleanliness, staff & service, property conditions & facilities
It was clean and modern
Stayed 2 nights in Nov 2024

8/10 Good

Teck Seng

Travelled with family
Liked: Cleanliness, staff & service
2 lifts left one lift in operation .Hotel area are impressive with all the different art pieces. Free sitting relaxing environment for meal & drink. Don’t have high expectations of the room with type of hotel rate.
Stayed 2 nights in Nov 2024

4/10 Poor

Y

Travelled with partner
Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
Room was made for singles Very small not for couples
Stayed 1 night in Oct 2024

10/10 Excellent

Cindy

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Great location, very new infrastructure, the room is quite advanced and high tech which was quite amusing to play around with. However, the customer service is non-existent. No acknowledgements from the staff as we walk in and out.
Stayed 5 nights in Nov 2024

10/10 Excellent

Chao

Liked: Cleanliness, staff & service, property conditions & facilities
Walkable to everything and very safe. Rooms was as pictured - very clean and comfortable. Very efficient lay out. Staff was friendly and explained everything clearly. I would stay again.
Stayed 1 night in Nov 2024

10/10 Excellent

Zeeshan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Near all the hustle and bustle of KL but located on the more quieter side. Close to your favourite malls, masjids and many attar tons like Batu Caves, KLCC, Petronas, Tower of KL etc Staff were friendly. Love how modernised the rooms were.
Stayed 7 nights in Sep 2024

10/10 Excellent

karma

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 1 night in Sep 2024

6/10 Okay

Wan Ting Traclynn

Travelled with partner
Disliked: Cleanliness, amenities
There’s stains and dirt in the room, the curtains and the bed. Def not clean at all.
Stayed 3 nights in Sep 2024

10/10 Excellent

Atousa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2024

6/10 Okay

Efstathios

Liked: Staff & service, property conditions & facilities
Overall, CitizenM is a standard brand globally, so there are no surprises. The location on this one was decent, right next to the street food market which is a must-go. Also many other places nearby to visit, metro is close by, center is not far. The thing that really was a minus was the cleanliness of the bathroom. We found a used plaster in the shower from the previous person that was just missed, which means it wasn’t really cleaned properly. Floor also looked a bit unclean, we had slippers on all the time. Other than that, up to all the standards citizenM has, not bad not amazing either. Prize was quite good for the dates we stayed, as well. Finally, another negative point was check-in. We arrived 2 hours after. He kin time and first we were told the room was not ready, but we were lucky that one room just got cleaned shortly after.
Stayed 3 nights in Sep 2024

8/10 Good

Juliana

Liked: Cleanliness, staff & service, property conditions & facilities
Property was centrally located and was in an excellent location and walkable to everything. The downside is picture on the website of the room I paid for was probably taken with a widelense camera, not quite accurate. It is extremely compact. The bathroom is extremely small and the sink is in the hall way. When you try to take a shower, it's rather hard to maneuver. I would return to this hotel because of the location but would definitely upgrade to a larger room if available, otherwise, the location does not make up for the compactness of the rooms.
Stayed 1 night in Sep 2024

10/10 Excellent

Dona Satria

Stayed 2 nights in Aug 2024

10/10 Excellent

Shuan Yee

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Free indoor parking. Modern. Nice decor.
Stayed 1 night in Sep 2024

10/10 Excellent

Flora

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice place and spacious. Very helpful staff. Clean place.
Stayed 2 nights in Aug 2024

10/10 Excellent

amir

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

NICK

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

10/10 Excellent

Anne

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2024

8/10 Good

Noor Irdawati

Travelled with partner
Liked: Cleanliness
I like the deco of the hotel looks very chic and cosy. The bed are comfortable, room was nice and clean. Location of the hotel are superb! The only downside is the hotel crew…they need to be more friendly, helpful, customer service oriented and vibrant!
Stayed 3 nights in Jul 2024

10/10 Excellent

Beng Cheong

Stayed 1 night in Jul 2024

10/10 Excellent

Rannie

Liked: Cleanliness, staff & service, property conditions & facilities
Short walk to Jalan Alor food street Very cool set up bedroom window to w garden view on high floor Tablet controls everything The whole design and vibe of hotel, lobby, etc is very good Safe in room Complimentary water
Stayed 1 night in Jul 2024

General hotel information

Reasons to Book
Comfortable Beds & Property Cleanliness
Check-In Time
2:00 PM
Check-Out Time
11:00 AM
Star Rating
4.0