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DoubleTree by Hilton Shah Alam i-City

5.0 star property
Luxury hotel connected to a shopping centre in Shah Alam with 3 restaurants
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for DoubleTree by Hilton Shah Alam i-City

Outdoor pool, open 6:00 AM to 8:00 PM, pool umbrellas, pool loungers
Lobby
Lobby
Restaurant
Standard Twin Room, 2 Single Beds

Reviews

9.2 out of 10

Wonderful

Popular amenities

  • Bar
    Bar
  • Pool
    Pool
  • Spa
    Spa
  • Air conditioning
    Air conditioning
  • Parking available
    Parking available
  • Room service
    Room service
The price is AU$101
includes taxes & fees
17 Dec - 18 Dec

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Deluxe Suite, 1 King Bed

Minibar, in-room safe, desk, laptop workspace

Deluxe Suite, 1 King Bed

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Plasma TV
Pillow menu
Separate bedroom
  • 43 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for King Deluxe Room Park View

Minibar, in-room safe, desk, laptop workspace

King Deluxe Room Park View

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Plasma TV
Pillow menu
Blackout curtains
Bidet
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Twin Deluxe Room Park View

Minibar, in-room safe, desk, laptop workspace

Twin Deluxe Room Park View

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Plasma TV
Pillow menu
Blackout curtains
Bidet
  • 32 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Double Room, 1 King Bed

Minibar, in-room safe, desk, laptop workspace

Standard Double Room, 1 King Bed

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Plasma TV
Pillow menu
Blackout curtains
Bidet
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Twin Room, 2 Single Beds

Minibar, in-room safe, desk, laptop workspace

Standard Twin Room, 2 Single Beds

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Plasma TV
Pillow menu
Blackout curtains
Bidet
  • 33 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Presidential Suite, 1 King Bed

Presidential Suite, 1 King Bed

Presidential Suite, 1 King Bed

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Dining table
Plasma TV
  • 120 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Premium Suite, 1 King Bed

Minibar, in-room safe, desk, laptop workspace

Premium Suite, 1 King Bed

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Plasma TV
Pillow menu
Separate bedroom
  • 54 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Double Room, 1 King Bed, Accessible

Standard Double Room, 1 King Bed, Accessible

Standard Double Room, 1 King Bed, Accessible

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Plasma TV
Pillow menu
Blackout curtains
Bidet
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior
Courtyard By Marriott Setia Alam
Pool
Free WiFi
Restaurant
Air conditioning
9.2 out of 10, Wonderful, (41)
The price is AU$122
includes taxes & fees
24 Nov - 25 Nov
Courtyard By Marriott Setia Alam
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About the area

Map
i-City Golden Triangle, Shah Alam, 40000

What's nearby

  • i-City - 1 min walk - 0.2 km
  • Central i-City Shopping Centre - 12 min walk - 1.0 km
  • Sri Maha Mariamman Temple - 18 min walk - 1.6 km
  • Klang Centro Mall - 6 min drive - 4.9 km
  • AEON Mall Bukit Raja - 7 min drive - 4.6 km

Getting around

  • Kuala Lumpur Klang KTM Komuter Station - 8 min drive
  • Kuala Lumpur International Airport (KUL) - 47 min drive

Restaurants

  • ‪R-Roi Thai Kitchen - ‬14 min walk
  • ‪Starbucks - ‬7 min walk
  • ‪Makan Kitchen - ‬6 min walk
  • ‪Karaoke Manekineko - ‬14 min walk
  • ‪Bar-B-Q Plaza - ‬14 min walk

About this property

DoubleTree by Hilton Shah Alam i-City

Luxury hotel near i-City
You can look forward to a swim-up bar, a poolside bar and a coffee shop/cafe at DoubleTree by Hilton Shah Alam i-City. Indulge in a massage, aromatherapy and a facial at eforea Spa, the on-site spa. Be sure to enjoy a meal at any of the 3 on-site restaurants. Stay connected with free WiFi in public areas, and guests can find other amenities, such as an arcade/games room and dry cleaning/laundry services.
You'll also find perks such as:
  • An outdoor pool and a children's pool, with sunloungers, pool umbrellas and a swim-up bar
  • Buffet breakfast (surcharge), valet parking (surcharge) and an electric car charging station
  • A 24-hour front desk, a banquet hall and concierge services
  • Luggage storage, a front desk safe and wedding services
  • Guest reviews give top marks for the helpful staff
Room features
All 300 rooms boast comforts, such as pillow menus and laptop-friendly workspaces, as well as perks, such as air conditioning and dressing gowns.
More amenities include:
  • Bathrooms with bidets and free toiletries
  • 49-inch plasma TVs with cable channels
  • Wardrobes/cupboards, free infant beds and daily housekeeping

Languages

Chinese (Mandarin), English, Hindi, Malay

Property amenities

Internet

  • Available in all rooms: WiFi (MYR 30 per night)
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Secured, covered parking on site (MYR 5 per day)
  • Secured, covered valet parking on site (MYR 50 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: MYR 78 for adults and MYR 39 for children
  • 3 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A swim-up bar
  • Couples/private dining

Family friendly

  • Arcade/game room
  • Children's pool
  • Free cot
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Proposal/romance packages
  • Turndown service
  • Wedding services

Business services

  • 12 meeting rooms

Outdoors

  • Pool loungers
  • Pool umbrellas

Full-service spa

  • 4 treatment rooms
  • Aromatherapy
  • Couples treatment rooms
  • Facials
  • Massage
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Grab bar near toilet
  • Lift
  • Thin carpet in room
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchairs on site

More

  • 21 floors
  • Banquet hall
  • Built in 2022
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Pillow menu

Bathroom

  • Bidet
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 49-inch plasma TV with cable channels

Food and drink

  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Iron/ironing board
  • Laptop workspace
  • Mobile key entry
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 11:30 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival
If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for MYR 106.00 per night.
Free cots are available on request at the property

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: from approximately MYR 78 for adults and from MYR 39 for children
  • Fee for in-room wireless Internet: MYR 30 per night (rates may vary)
  • Covered self-parking fee: MYR 5 per day
  • Valet parking fee: MYR 50 per day
  • Rollaway bed fee: MYR 106.00 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

We should mention

Pool access available from 6:00 AM to 8:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
Parking height restrictions apply
Children under 18 years old are not allowed in the spa without adult supervision

Property is also known as

DoubleTree by Hilton Shah Alam i-City Hotel
DoubleTree by Hilton Shah Alam i-City Shah Alam
DoubleTree by Hilton Shah Alam i-City Hotel Shah Alam

Frequently asked questions

Does DoubleTree by Hilton Shah Alam i-City have a pool?

Yes, this property has an outdoor pool and a children's pool. Pool access is from 6:00 AM to 8:00 PM.

How much does it cost to stay at DoubleTree by Hilton Shah Alam i-City?

As of 21 Nov 2024, prices found for a 1-night stay for 2 adults at DoubleTree by Hilton Shah Alam i-City on 17 Dec 2024 start from AU$101.27, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is DoubleTree by Hilton Shah Alam i-City pet-friendly?

No, pets are not allowed at this property.

How much is parking at DoubleTree by Hilton Shah Alam i-City?

Self-parking is available for MYR 5 per day. Valet parking is available for MYR 50 per day.

What time is check-in at DoubleTree by Hilton Shah Alam i-City?

Check-in start time: 3:00 PM; check-in end time: 11:30 PM. Late check-in is available during limited hours.

What time is check-out at DoubleTree by Hilton Shah Alam i-City?

Checkout is at noon.

Where is DoubleTree by Hilton Shah Alam i-City located?

Situated in the business district, this luxury hotel is within a 15-minute walk of i-City, Central i-City Shopping Centre, and SnoWalk. Universiti Teknologi MARA Shah Alam and Sri Maha Mariamman Temple are also within 1 mile (2 km).

DoubleTree by Hilton Shah Alam i-City Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 76 out of 104 reviews" "
Rating 8 - Good. 19 out of 104 reviews" "
Rating 6 - Okay. 5 out of 104 reviews" "
Rating 4 - Poor. 2 out of 104 reviews" "
Rating 2 - Terrible. 2 out of 104 reviews" "

9.6/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

azna

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2024

8/10 Good

Esther

Liked: Cleanliness, staff & service, property conditions & facilities
Easy access to the mall and get stuff that u need. Which just beside the hotel.
Stayed 4 nights in Sep 2024

8/10 Good

ST

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Property is new and clean but can be better (spotted a stain on the sink and it is still there after house keeping, guess all hotels nowadays do not do a thorough clean anymore) Water pressure in the shower is very bad, usual 15 mins bath time would probably takes 30 mins.
Stayed 2 nights in Sep 2024

2/10 Terrible

Jacqueline Li Hwee

.
Stayed 2 nights in Aug 2024

10/10 Excellent

Ryan

Liked: Cleanliness, staff & service, property conditions & facilities
Not a thing was wrong. This is your best option for staying in Shah Alam area.
Stayed 4 nights in Jul 2024

10/10 Excellent

Saedah

Stayed 1 night in Aug 2024

10/10 Excellent

LEE

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place
Good location with proximity to F&B and shopping It will be nice if they have a curtain or blind between the toilet and bedroom
Stayed 1 night in Aug 2024

8/10 Good

Zainaba

Stayed 2 nights in Jul 2024

8/10 Good

Chang Hun

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome
All good
Stayed 1 night in Jul 2024

10/10 Excellent

YU

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Except for the location, which is a bit far from KLCC, all other aspects were fantastic. The food was delicious and varied, and all staff would greet you with a big smile. They consistently pay great attention to your needs with outstanding hospitality. The room was neat and clean without any odour, which I liked the most during my stay. I will definitely choose this five-star hotel if I go to KL again in the future.
Stayed 6 nights in Jul 2024

10/10 Excellent

Ryo

Stayed 3 nights in Jul 2024

10/10 Excellent

Syeda

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This location is distant from the hustle, bustle, and traffic of Kuala Lumpur, yet it’s only a half-hour taxi ride away, which is very affordable and easily arranged via the Grab app. The hotel is impeccable. The food was exceptional, and the service and staff were outstanding. The staff and management truly exemplify the Hilton brand. We enjoyed every minute of our stay.
Stayed 10 nights in Jun 2024

6/10 Okay

Aloysius

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Requested for late check out but was rejected claim to have a huge group of customers. But hotel is as quiet as a grave.... so cant uhderatand why cant grant hour or two late check out..
Stayed 2 nights in Jun 2024

10/10 Excellent

Binny Zachariah

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Though I was there for just 1 night enroute to Singapore from northern Malaysia..had a pleasant stay with good interaction with Cheryl and other at the Front desk and also housekeeping. Very well kept hotel. Recommended.
Stayed 1 night in Jun 2024

10/10 Excellent

Paul

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent property
Stayed 9 nights in May 2024

10/10 Excellent

Paul

Stayed 3 nights in May 2024

10/10 Excellent

MOHD SALAHUDDIN

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
GOOD
Stayed 1 night in Feb 2024

10/10 Excellent

Intan Juliana

Liked: Cleanliness, staff & service, property conditions & facilities
Great job!
Stayed 2 nights in May 2024

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in May 2024

2/10 Terrible

Saidul

Stayed 2 nights in May 2024

10/10 Excellent

Aravind

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely hotel and staff, mall next door was handy. Limited public transport options
Stayed 4 nights in Apr 2024

6/10 Okay

Nisha

Liked: Staff & service
Stayed from 11th of April till 17th of April. Our Room had great view. Bed was comfortable. Tv had limited channels. Staff is extremely caring. Very courteous, ready to help. Breakfast had variety. There was a choice of Malay, Indian, Chinese and western. Fruits were not much of choice, there was watermelon, melon and maybe pineapple. Teh tarik was luke warm extremely sweet sickly taste. Coffee was a great let down. Our room showers were a let down. The cubicle is so small to accommodate for the massive bath which is a waste of space. Shower leaks through the shower door. The floor towel was soaked and had to use another to step on to a dryer towel.

10/10 Excellent

Nisha

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff
Stayed 3 nights in Apr 2024

8/10 Good

Mariko

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2024

10/10 Excellent

Zane

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is new and comfortable. There is a parking free of 30 dollars a day.
Stayed 2 nights in Mar 2024