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Pacific Express Hotel Chinatown

3.0 star property
Hotel with a 24-hour front desk, steps from Petaling Street

Photo gallery for Pacific Express Hotel Chinatown

Restaurant
Superior Twin
Restaurant
Point of interest
Restaurant

Reviews

7.0 out of 10
Good

Popular amenities

  • Breakfast available
  • 24/7 front desk
  • Parking available
  • Housekeeping
  • Air conditioning
  • Free WiFi

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Premier Quad, No Windows

Premier Quad, No Windows

Premier Quad, No Windows

Highlights

Air conditioning
Flat-screen TV
Private bathroom
Hairdryer
Daily housekeeping
Laptop workspace
  • 29 sq m
  • Sleeps 6
  • 2 Queen Beds

View all photos for Standard Twin, No Windows

Standard Twin, No Windows

Standard Twin, No Windows

Highlights

Air conditioning
Flat-screen TV
Private bathroom
Hairdryer
Daily housekeeping
Laptop workspace
  • 16 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Superior Twin

Superior Twin

Superior Twin

Highlights

Air conditioning
Flat-screen TV
Private bathroom
Hairdryer
Daily housekeeping
Laptop workspace
  • 21 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Standard Double, No Windows

Standard Double, No Windows

Standard Double, No Windows

Highlights

Air conditioning
Flat-screen TV
Private bathroom
Hairdryer
Daily housekeeping
Laptop workspace
  • 16 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Superior Double

Superior Double

Superior Double

Highlights

Air conditioning
Flat-screen TV
Private bathroom
Hairdryer
Daily housekeeping
Laptop workspace
  • 21 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Deluxe Triple (No Windows)

Deluxe Triple (No Windows)

Deluxe Triple (No Windows)

Highlights

Air conditioning
Flat-screen TV
Private bathroom
Hairdryer
Daily housekeeping
Laptop workspace
  • 25 sq m
  • Sleeps 3
  • 1 King Bed and 1 Single Bed

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About the area

Map
No 32, Jalan Tun Tan Cheng Lock, Kuala Lumpur, 50050

What's nearby

  • Petaling Street - 1 min walk - 0.1 km
  • Merdeka Square - 9 min walk - 0.8 km
  • Kuala Lumpur Tower - 17 min walk - 1.5 km
  • Pavilion Kuala Lumpur - 3 min drive - 2.7 km
  • Petronas Twin Towers - 3 min drive - 3.0 km

Getting around

  • Kuala Lumpur Pasar Seni Station - 6 min walk
  • Plaza Rakyat Station - 12 min walk
  • Subang (SZB-Sultan Abdul Aziz Shah) - 31 min drive

Restaurants

  • ‪Kim Lian Kee Restaurant - ‬2 min walk
  • ‪Lai Foong - ‬1 min walk
  • ‪La La Noodle 啦啦米 - ‬1 min walk
  • ‪Shin Kee Beef Noodles Specialist - ‬1 min walk
  • ‪Texas Chicken - ‬1 min walk

About this property

Pacific Express Hotel Chinatown

Hotel near Petaling Street
Located close to Merdeka Square and Kuala Lumpur Tower, Pacific Express Hotel Chinatown provides a restaurant. Stay connected with free in-room WiFi.
Additional perks include:
  • Continental breakfast (surcharge), self-parking (surcharge) and a 24-hour front desk
  • A front desk safe, a lift and smoke-free property
  • Luggage storage
Room features
All 211 rooms include comforts such as laptop-friendly workspaces and air conditioning, in addition to perks such as free WiFi.
Other amenities include:
  • Bathrooms with showers and free toiletries
  • Daily housekeeping and phones

Languages

Chinese (Mandarin), English, Malay

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (MYR 10 per day)
  • Limited on-site parking

Food and drink

  • Daily continental breakfast available 7:00 AM to 10:00 AM for a fee: MYR 20 for adults and MYR 15 for children
  • A restaurant

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)

Accessibility

  • Lift

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV

More

  • Air conditioning
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types

Important information

Optional extras

  • Fee for continental breakfast: from approximately MYR 20 for adults and from MYR 15 for children
  • Self-parking fee: MYR 10 per day
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a smoke detector

We should mention

No pets and no service animals are allowed at this property

Property is also known as

Pacific Express Hotel
Pacific Express Chinatown
Pacific Express Chinatown
Pacific Express Hotel Chinatown Hotel
Pacific Express Hotel Chinatown Kuala Lumpur
Pacific Express Hotel Chinatown Hotel Kuala Lumpur

Frequently asked questions

Is Pacific Express Hotel Chinatown pet-friendly?

No, pets are not allowed at this property.

How much is parking at Pacific Express Hotel Chinatown?

Self-parking is available for MYR 10 per day. Limited spots are available.

What time is check-in at Pacific Express Hotel Chinatown?

Check-in start time: 3 PM; check-in end time: anytime. A fee applies for early check-in (subject to availability).

What time is check-out at Pacific Express Hotel Chinatown?

Checkout is at noon. Late check-out is available for a fee (subject to availability).

Where is Pacific Express Hotel Chinatown located?

Located in Golden Triangle, this hotel is within a 10-minute walk of Petaling Street and Merdeka Square. Kuala Lumpur Tower and Pavilion Kuala Lumpur are also within 2 mi (3 km). Kuala Lumpur Pasar Seni Station is 6 minutes by foot and Kuala Lumpur Masjid Jamek Station is 6 minutes.

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Pacific Express Hotel Chinatown Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 7 out of 43 reviews
Rating 8 - Good. 17 out of 43 reviews
Rating 6 - Okay. 11 out of 43 reviews
Rating 4 - Poor. 4 out of 43 reviews
Rating 2 - Terrible. 4 out of 43 reviews

7.2/10

Cleanliness

7.6/10

Staff & service

5.6/10

Amenities

7.0/10

Property conditions & facilities

6.6/10

Eco-friendliness

Reviews

10/10 Excellent

Cristine

Good location for shopping and tourist spot destinations
Stayed 5 nights in Mar 2023

8/10 Good

Howard

Liked: Room comfort
Good location to stay.
Pillow to hard n carpet too old with a lot of stains but very convenience location - 2mins walks to reach Petaling Street Market.
Stayed 3 nights in Dec 2023

8/10 Good

walter

Good Value for the money. Right at the gate to the Chinatown market. Nice bath/shower, clean and well kept room, good comfortable bed. Fairly quiet for the central location. The place seems a bit older but inside the room was a very good tidy unit. Would recommend for overnight or several days.
Stayed 1 night in Feb 2024

8/10 Good

HOOI KEONG

In front is Chinatown KL, petaling street market , so no problem to find hawker food around , wanton noodles, and lot of food options in . MRT Pasar Seni just in hundred meters walking distance. Food price is comparable to Singapore price tag.
Stayed 2 nights in Jan 2024

10/10 Excellent

Brandon Albert

Unbeatable location on Petaling St, lots of food options though area outside the office is prone to traffic jams and can get rowdy at night
Stayed 1 night in Nov 2022

6/10 Okay

dennis

Liked: Staff & service, amenities, property conditions & facilities
Not enough hot water. morning has hot water.
Stayed 4 nights in Feb 2024

6/10 Okay

Ana Loella Cuenca

Liked: Amenities, property conditions & facilities
Property is a bit run down with stain marks on the room carpet and corridors. Booked the quad room without windows as this was last minute booking for overnight stay for a group of 4 in KL. Room smelled of cigarette smoke. Previous reviews about this room should be considered with extreme caution.
Stayed 1 night in Jul 2024

10/10 Excellent

eric

All good
Stayed 1 night in May 2023

2/10 Terrible

Hasan

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
My first check-in day hotel management didn't give me a room and shoo me away by saying come at 3pm despite that i booked hotel from one previous day and arrived early morning. I assume they sold me a room which was not available in their system (or sold to someone else) and they kept me waiting until 3pm even i paid for that day in advance. Later hotel manager gave me a hand amended receipt stating one day late check-in and advised me to speak to Expedia for one day refund. Management kept my language at my request as only greatest favour they offered me. Overall its terrible place to stay. My room AC didn't work and hairdryer was broken for 6 days. Each day management assured to fix but only promises. There were human hair in washroom and stains on bed sheets and pillow covers. Homeless guys were sitting on hotel stairs from evening to all night making you feel unsafe and comfortable specially to women. Only hotel location is at great place.
Stayed 6 nights in Aug 2024

8/10 Good

AKIKO

Stayed 2 nights in Nov 2024

2/10 Terrible

Ariane

Stayed 3 nights in Aug 2024

6/10 Okay

ICHING

絕佳的地理位置!
櫃台人員服務佳,但房內的設備老舊,尤其房內清潔不夠徹底(地毯/被單都有多處有髒污),因為擔心被誤為是我們入住用髒的,特別拍照下樓和櫃台人員反應! 地點非常好~就位在茨廠街入口對面,價格也不貴,
Stayed 2 nights in Jul 2024

2/10 Terrible

Timothy

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Dirty
Stayed 3 nights in Jul 2024

6/10 Okay

Julitta

Stayed 9 nights in Dec 2023

10/10 Excellent

LIANGZHU

6/10 Okay

Yoichiro

Liked: Property conditions & facilities
Stayed 1 night in Sep 2023

4/10 Poor

Daniel

Stayed 2 nights in Jul 2023

4/10 Poor

??

Disliked: Cleanliness
汚いです。 Dirty
Stayed 1 night in Sep 2022

8/10 Good

Verified traveller

Liked: Property conditions & facilities
Good stay, but lots of smoke at night
We were check-in ok. The staff was extremely friendly. The security guard even opens the door for us. In the beginning, it was fine. The hallway is a bit smelly, but the room is really good. However, later that night (around 10pm), there was a lot of smoke and it smells like exhaust smoke from a truck :( Also, there were no toiletries in the toilet (ie. no toothbrush, etc...). The room is spacious and the bed is very comfortable. But I did get a bug bite on my chest. Just put on your cloth while sleeping and you should be fine. Overall, it was a good stay.
Stayed 1 night in Feb 2020

8/10 Good

Verified traveller

Stayed 3 nights in Nov 2019

6/10 Okay

Verified traveller

Stayed 1 night in Oct 2019

2/10 Terrible

Dario

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Um pesadelo
Horrivel, o hotel fede. No ultimo andar do hotel tem uma quadra de jogo bamington, então a bagunça é geral , criançada que não deixa o elevador livre. Um hotel exclusivamente para asiáticos. O bairro chino é sujo e cheira mal. Os quartos não tem frigobar.
Stayed 3 nights in Oct 2019

6/10 Okay

Verified traveller

Stayed 2 nights in Sep 2019

8/10 Good

matthew james

Enjoyable stay
Nice hotel, comfy bed, great location
Stayed 3 nights in Sep 2019

10/10 Excellent

Kenneth

Fantastic
fantastic you wont be disapointed
Stayed 2 nights in Apr 2019