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Platinum Service Suites Kuala Lumpur KLCC

4.0 star property
Hotel with free parking, near Suria KLCC Shopping Centre

Photo gallery for Platinum Service Suites Kuala Lumpur KLCC

View from property
Outdoor pool, open 10:00 AM to 10:00 PM, pool loungers
Superior Apartment, 1 Bedroom | Private kitchenette
Reception
Outdoor pool, open 10:00 AM to 10:00 PM, pool loungers
Experience upscale living at Platinum Service Suites Kuala Lumpur KLCC, where you can unwind by the outdoor pool or enjoy a drink at the poolside bar. With amenities like a library, grocery store, dry cleaning services and free WiFi, your stay is sure to be convenient and relaxing.

Reviews

6.4 out of 10

Popular amenities

  • Room service
  • Bar
  • Pool
  • Housekeeping
  • Laundry
  • Parking included

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Deluxe Apartment, 3 Bedrooms

Deluxe Apartment, 3 Bedrooms

Deluxe Apartment, 3 Bedrooms

Highlights

Separate dining area
Separate sitting area
Soundproofed
Fireplace
Air conditioning
Kitchenette
Fridge
Dishwasher
  • 120 sq m
  • Sleeps 6
  • 1 King Bed and 2 Queen Beds

View all photos for Executive Apartment, 2 Bedrooms

Desk, blackout curtains, soundproofing, iron/ironing board

Executive Apartment, 2 Bedrooms

Highlights

Separate dining area
Separate sitting area
Soundproofed
Fireplace
Air conditioning
Kitchenette
Fridge
Dishwasher
  • 88 sq m
  • Sleeps 3
  • 1 King Bed and 1 Single Futon

View all photos for Superior Apartment, 1 Bedroom

Superior Apartment, 1 Bedroom

Superior Apartment, 1 Bedroom

Highlights

Separate dining area
Separate sitting area
Soundproofed
Fireplace
Air conditioning
Kitchenette
Fridge
Dishwasher
  • 78 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Family Apartment, 2 Bedrooms

Desk, blackout curtains, soundproofing, iron/ironing board

Family Apartment, 2 Bedrooms

Highlights

Separate dining area
Separate sitting area
Soundproofed
Fireplace
Air conditioning
Kitchenette
Fridge
Dishwasher
  • 111 sq m
  • Sleeps 4
  • 1 King Bed and 1 Queen Bed

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About the area

Map
THE FACE SUITES, PLATINUM,1020, Jalan Sultan Ismail, 50250 Kuala Lumpur, Kuala Lumpur, 50250

What's nearby

  • Petronas Twin Towers - 14 min walk
  • Suria KLCC Shopping Centre - 17 min walk
  • KLCC Park - 17 min walk
  • Kuala Lumpur Tower - 20 min walk
  • Pavilion Kuala Lumpur - 2 min drive

Getting around

  • Bukit Nanas Station - 4 min walk
  • Kuala Lumpur Sultan Ismail Station - 17 min walk
  • Subang (SZB-Sultan Abdul Aziz Shah) - 34 min drive

Restaurants

  • ‪Warong Che Senah - ‬6 min walk
  • ‪Wariseni - ‬4 min walk
  • ‪Cafe: In House - ‬2 min walk
  • ‪R Club Lounge - ‬3 min walk
  • ‪Evolution - ‬3 min walk

About this property

Platinum Service Suites Kuala Lumpur KLCC

Upscale hotel near Suria KLCC Shopping Centre
Close to KLCC Park and Pavilion Kuala Lumpur, Platinum Service Suites Kuala Lumpur KLCC provides a poolside bar, a corner/local shop and a library. Stay connected with free in-room WiFi, and guests can find other amenities, such as dry cleaning/laundry services and a bar.
Additional perks include:
  • An outdoor pool and a children's pool, with sunloungers
  • Free self-parking
  • A banquet hall, a lift and luggage storage
  • A ballroom
Room features
All guest rooms at Platinum Service Suites Kuala Lumpur KLCC boast comforts, such as fireplaces and air conditioning, in addition to thoughtful touches, such as separate sitting areas and separate dining areas.
Extra conveniences in all rooms include:
  • Designer toiletries and hairdryers
  • 32-inch LED TVs with cable channels
  • Wardrobes/cupboards, separate sitting areas and separate dining areas

Languages

English, Malay

Property amenities

Internet

  • Available in all rooms: Free WiFi

Parking and transport

  • Onsite parking available only on request
  • Free self parking on site
  • Limited on-site parking

Food and drink

  • A bar/lounge
  • A poolside bar
  • A restaurant

Things to do

  • Children's pool
  • Gym
  • Library
  • Outdoor pool
  • Outdoor pool (guest access)

Family friendly

  • Children's pool
  • Grocery/convenience store
  • In-room kitchenette
  • In-room microwave
  • In-room refrigerator
  • In-room washer/dryer
  • Laundry facilities
  • Living room
  • Outdoor pool
  • Separate in-room dining area
  • Soundproofed rooms

Conveniences

  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Extra futon (surcharge)

Bathroom

  • Designer toiletries
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 32-inch LED TV with cable channels

Food and drink

  • Dishwasher
  • Electric kettle
  • Free bottled water
  • Hob
  • Kitchenette
  • Limited room service
  • Microwave
  • Refrigerator
  • Separate dining area
  • Toaster

More

  • Air conditioning
  • Desk
  • Electrical adapters
  • Fireplace
  • Iron/ironing board
  • Living room
  • Safe
  • Separate sitting area
  • Soundproofed rooms
  • Washer/dryer

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

There is no front desk at this property
Guests must contact the property in advance for check-in instructions; your host will greet you
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 3:00 AM please contact the property in advance using the information on the booking confirmation
At check-in, guests must provide a record of full COVID-19 vaccination

Access methods

Host will greet you

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Cash deposit: MYR 300 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Futon bed fee: MYR 50 per day
  • In-room safe fee: MYR 30 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve on-site parking
This property accepts credit cards and cash
Cashless transactions are available
This property is professionally cleaned

We should mention

Pool access available from 10:00 AM to 10:00 PM
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property

Property is also known as

Platinum Service Suite @ The Face
Platinum Service Suite at The Face
Platinum Service Suites Kuala Lumpur KLCC Hotel
Platinum Service Suites Kuala Lumpur KLCC Kuala Lumpur
Platinum Service Suites Kuala Lumpur KLCC Hotel Kuala Lumpur

Frequently asked questions

Does Platinum Service Suites Kuala Lumpur KLCC have a pool?

Yes, this property has an outdoor pool and a children's pool. Pool access is from 10:00 AM to 10:00 PM.

Is Platinum Service Suites Kuala Lumpur KLCC pet-friendly?

No, pets are not allowed at this property.

How much is parking at Platinum Service Suites Kuala Lumpur KLCC?

Self-parking is free at this property.

What time is check-in at Platinum Service Suites Kuala Lumpur KLCC?

Check-in start time: 3:00 PM; check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Platinum Service Suites Kuala Lumpur KLCC?

Checkout is at noon.

Where is Platinum Service Suites Kuala Lumpur KLCC located?

Located in Golden Triangle, this hotel is within a 15-minute walk of Kuala Lumpur Forest Eco Park and Petronas Twin Towers. Suria KLCC Shopping Centre and KLCC Park are also within 1 mile (2 km). Bukit Nanas Station is only a 4-minute walk and Dang Wangi Station is 6 minutes.

Platinum Service Suites Kuala Lumpur KLCC Reviews

Reviews

6.4
Rating 10 - Excellent. 3 out of 15 reviews
Rating 8 - Good. 4 out of 15 reviews
Rating 6 - Okay. 4 out of 15 reviews
Rating 4 - Poor. 1 out of 15 reviews
Rating 2 - Terrible. 3 out of 15 reviews

6.6/10

Cleanliness

6.8/10

Staff & service

7.0/10

Amenities

6.6/10

Property conditions & facilities

6.4/10

Eco-friendliness

Reviews

8/10 Good

Ketan

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service
Excellent location and safe and easy parking if self-driving. Overall condition of the unit was alright, could have been better with some rectification/repairs.
Stayed 4 nights in Jun 2024

10/10 Excellent

winnie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent stay
Clean and comfortable
Stayed 2 nights in Jun 2024

8/10 Good

Hon Wei

Liked: Staff & service
If they have cashless with no high deposits should be great. The locations are convenient to travel because of Railway stations. Able to direct from KLIA 2 trains to there.
Stayed 2 nights in Jul 2022

2/10 Terrible

DONGJUN

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2022

4/10 Poor

Verified traveller

Travelled with family
Disliked: Property conditions & facilities, room comfort
Air conditioners are mostly not working
Check in was a bit weird, since 3 of 5 aircons were not working and no warning upfront was given. Other than that everything was ok
Stayed 1 night in Oct 2021

8/10 Good

Marimuthu

Stayed 1 night in Aug 2020

8/10 Good

Pun

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel, All staff & security very very helpful. Room is very nice & i have Booking 1- bedroom but the host give me 2- bedroom apartment it’s very nice and clean.
Stayed 1 night in Sep 2019

6/10 Okay

Tamaki

Disliked: Cleanliness, staff & service
客室からのロケーション、インフィニティプールのロケーションがとても良く、思い出になりました。
Stayed 2 nights in Jul 2024

6/10 Okay

How Kim, Montreal

Liked: Property conditions & facilities
Stayed 8 nights in Jun 2024

2/10 Terrible

Dae hyun

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2024

10/10 Excellent

Soumaya

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Très bon séjours l’emplacement est juste magnifique
Stayed 7 nights in Apr 2024

6/10 Okay

Ma Graciela

Travelled with family
Liked: Cleanliness
Disliked: Property conditions & facilities
Falta de mantenimiento
No hay recepción, Salimos de madrugada al aeropuerto y fue un problema hacer el check out . Al departamento le falta muchísimo mantenimiento , las bardas estaban manchadas , el box estaba demasiado sucio , por lo menos deberían de ponerle una funda para que no se vea el estado en el que se encuentra. Al igual que las toallas de baño y el sillón . Creo que hay mejores opciones definitivamente
Stayed 3 nights in Mar 2024

2/10 Terrible

Verified traveller

Business traveller
Disliked: Cleanliness, staff & service
部屋の掃除を依頼してもやらないことがしばしば。 交換したタオルが汚れてる
Stayed 7 nights in Feb 2023

6/10 Okay

Verified traveller

Business traveller
Disliked: Cleanliness
Stayed 1 night in Feb 2023

General hotel information

Reasons to Book
Nice Bathroom & Bathroom Cleanliness
Check-In Time
3:00 PM
Check-Out Time
12:00 PM
Star Rating
4.0