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The Face Suites Kuala Lumpur

5.0 star property
Luxury Kuala Lumpur aparthotel in Golden Triangle with 2 restaurants
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for The Face Suites Kuala Lumpur

Interior
Cafe
Gym
Deluxe Room, 2 Bedrooms | Private kitchen
Lobby
VIP Access

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Pool
    Pool
  • Bar
    Bar
  • Washer
    Washer
  • Outdoor space
    Outdoor space
  • Room service
    Room service
  • Kitchen
    Kitchen
The price is AU$139
includes taxes & fees
15 Dec - 16 Dec

Perks for members at select top-rated stays

Our Silver and Gold members get perks at select VIP Access properties, on top of exceptional service.
Silver tier member
A perk like food and drink extras, free breakfast, or parking credits
Gold tier member
Room upgrades when available, plus Silver perks

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Deluxe Room, 1 Bedroom

Full-sized fridge, microwave, dishwasher, electric kettle

Deluxe Room, 1 Bedroom

Highlights

Soundproofed
Air conditioning
Kitchenette
Full-sized fridge/freezer
Dishwasher
LED TV
Washer/dryer
Blackout curtains
  • 82 sq m
  • 1 bedroom
  • 1 bathroom
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 1 Bedroom

In-room safe, desk, laptop workspace, blackout curtains

Superior Room, 1 Bedroom

Highlights

Soundproofed
Air conditioning
Kitchenette
Full-sized fridge/freezer
Dishwasher
LED TV
Washer/dryer
Blackout curtains
  • 79 sq m
  • 1 bedroom
  • 1 bathroom
  • Sleeps 2
  • 1 King Bed

View all photos for Premier Room, 2 Bedrooms

Premier Room, 2 Bedrooms

Premier Room, 2 Bedrooms

Highlights

Soundproofed
Air conditioning
Kitchenette
Full-sized fridge/freezer
Dishwasher
LED TV
Washer/dryer
Blackout curtains
  • 123 sq m
  • 2 bedrooms
  • 2 bathrooms
  • Sleeps 4
  • 1 King Bed and 1 Queen Bed

View all photos for One Bedroom Grand Premier

One Bedroom Grand Premier

One Bedroom Grand Premier

Highlights

Soundproofed
Air conditioning
Kitchenette
Full-sized fridge/freezer
Dishwasher
LED TV
Washer/dryer
Blackout curtains
  • 101 sq m
  • 2 bedrooms
  • 2 bathrooms
  • Sleeps 2
  • 1 King Bed

View all photos for Premier Room, 1 Bedroom

Premier Room, 1 Bedroom

Premier Room, 1 Bedroom

Highlights

Soundproofed
Air conditioning
Kitchenette
Full-sized fridge/freezer
Dishwasher
LED TV
Washer/dryer
Blackout curtains
  • 96 sq m
  • 1 bedroom
  • 1 bathroom
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 2 Bedrooms

In-room safe, desk, laptop workspace, blackout curtains

Superior Room, 2 Bedrooms

Highlights

Soundproofed
Air conditioning
Kitchenette
Full-sized fridge/freezer
Dishwasher
LED TV
Washer/dryer
Blackout curtains
  • 95 sq m
  • 2 bedrooms
  • 1 bathroom
  • Sleeps 4
  • 1 King Bed and 1 Queen Bed

View all photos for Deluxe Room, 2 Bedrooms

Deluxe Room, 2 Bedrooms | Living area

Deluxe Room, 2 Bedrooms

Highlights

Soundproofed
Air conditioning
Kitchenette
Full-sized fridge/freezer
Dishwasher
LED TV
Washer/dryer
Blackout curtains
  • 98 sq m
  • 2 bedrooms
  • 2 bathrooms
  • Sleeps 4
  • 1 King Bed and 1 Queen Bed

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The price is AU$134
includes taxes & fees
16 Dec - 17 Dec
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About the area

Map
1020, Jalan Sultan Ismail, Kuala Lumpur, 50250

What's nearby

  • Petronas Twin Towers - 13 min walk - 1.1 km
  • Suria KLCC Shopping Centre - 16 min walk - 1.4 km
  • KLCC Park - 17 min walk - 1.5 km
  • Kuala Lumpur Tower - 19 min walk - 1.6 km
  • Pavilion Kuala Lumpur - 20 min walk - 1.7 km

Getting around

  • Bukit Nanas Station - 3 min walk
  • Kuala Lumpur Sultan Ismail Station - 16 min walk
  • Kuala Lumpur International Airport (KUL) - 47 min drive

Restaurants

  • ‪Wariseni - ‬4 min walk
  • ‪Mixing Room - ‬4 min walk
  • ‪Cafe: In House - ‬3 min walk
  • ‪R Club Lounge - ‬2 min walk
  • ‪Starbucks - ‬4 min walk

About this property

The Face Suites Kuala Lumpur

Luxury Kuala Lumpur aparthotel in Golden Triangle with 2 restaurants
This aparthotel features 2 restaurants, 2 outdoor pools and a fitness centre. WiFi in public areas is free. Additionally, a bar/lounge, a rooftop terrace and a coffee shop/cafe are on-site. Each apartment provides an LED TV with satellite channels, plus a kitchenette with a fridge, a microwave and a dishwasher. Conveniences include a washer/dryer and an electric kettle, and guests will appreciate thoughtful touches, such as dressing gowns and slippers.
The Face Suites Kuala Lumpur offers 200 air-conditioned accommodations with washers/dryers and a safe. 42-inch LED televisions come with satellite channels. Accommodation at this 5-star aparthotel has kitchenettes with full-sized fridge/freezers, microwaves, kitchenware and utensils and dishwashers. Bathrooms include a shower, dressing gowns, slippers and bidets.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and a hairdryer. Housekeeping is provided on a daily basis.

2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a fitness centre.

Languages

Chinese (Mandarin), English, Malay

Property amenities

Pool/Spa

  • 2 outdoor pools

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (MYR 40 per day)
  • Valet parking on site (MYR 40 per stay)
  • Wheelchair-accessible parking available

Family friendly

  • Children's pool

Restaurants on site

  • Cafe iL Viso
  • Deep Blue

Kitchenette

  • Cookware, dishware, and utensils
  • Dishwasher
  • Electric kettle
  • Full-sized refrigerator/freezer
  • Microwave

Dining

  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Limited room service

Bedrooms

  • Bedsheets provided
  • Rollaway/extra bed: MYR 110 per night

Bathroom

  • Bidet
  • Dressing gowns
  • Hair dryer
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Living spaces

  • Living room

Entertainment

  • 42-inch LED TV with satellite channels

Outdoor areas

  • Rooftop terrace

Laundry

  • Dry cleaning/laundry service
  • Laundry detergent
  • Laundry facilities
  • Washer/dryer

Work spaces

  • Laptop workspace

Comfort

  • Air conditioning

Pets

  • No pets or service animals

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible parking

Services and conveniences

  • 24-hour front desk
  • Blackout drapes
  • Concierge services
  • Free bottled water
  • Housekeeping (daily)
  • Iron/ironing board
  • Luggage storage
  • Phone
  • Safe
  • Safe at front desk

Location highlights

  • In a shopping district
  • In the city centre

Things to do

  • Children's pool
  • Gym

Safety features

  • Carbon monoxide detector (host has indicated there is a carbon monoxide detector on the property)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • Security system
  • Window guards

General

  • 200 units
  • 51 floors
  • Soundproofing

Policies

Check-in

Check-in time starts at 3:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before noon

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 1:00 AM please contact the property in advance using the information on the booking confirmation
For more details, please contact the property using the information on the booking confirmation

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from 19 August to 22 August:
  • One of the swimming pools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for MYR 110 per night.
Cots (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: MYR 500 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Self-parking fee: MYR 40 per day
  • Valet parking fee: MYR 40 per stay
  • Early check-in is available for a fee (subject to availability)
  • Rollaway bed fee: MYR 110 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Host has indicated that there is a carbon monoxide detector on the property
Host has indicated that there is a smoke detector on the property
Safety features at this property include a security system and window guards
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
All guests must show a valid passport. This is the only form of identification that is accepted at this property.
The credit card used for booking the reservation must be presented at check-in. If the cardholder cannot be present, guests must contact the property prior to arrival to make special arrangements.

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including stag and hen parties
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property

Property is also known as

Face Suites Kuala Lumpur
Face Suites Kuala Lumpur Aparthotel
The Face Suites Kuala Lumpur
Face Suites Aparthotel
Face Suites
The Face Suites Kuala Lumpur Aparthotel
The Face Suites Kuala Lumpur Kuala Lumpur
The Face Suites Kuala Lumpur Aparthotel Kuala Lumpur

Frequently asked questions

Does The Face Suites Kuala Lumpur have a pool?

Yes, this property has 2 outdoor pools and a children's pool. One of the swimming pools is closed seasonally each year from August 19 until August 22.

How much does it cost to stay at The Face Suites Kuala Lumpur?

As of 21 Nov 2024, prices found for a 1-night stay for 2 adults at The Face Suites Kuala Lumpur on 15 Dec 2024 start from AU$139.43, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is The Face Suites Kuala Lumpur pet-friendly?

No, pets are not allowed at this property.

How much is parking at The Face Suites Kuala Lumpur?

Self-parking is available for MYR 40 per day. Valet parking is available for MYR 40 per stay.

What time is check-in at The Face Suites Kuala Lumpur?

Check-in begins at 3:00 PM. A fee applies for early check-in (subject to availability). Late check-in is available during limited hours.

What time is check-out at The Face Suites Kuala Lumpur?

Checkout is at noon. Late check-out is available for a fee.

Where is The Face Suites Kuala Lumpur located?

Located in Golden Triangle, this luxury aparthotel is within a 15-minute walk of Kuala Lumpur Forest Eco Park and Petronas Twin Towers. Suria KLCC Shopping Centre and KLCC Park are also within 1 mile (2 km). Bukit Nanas Station is only a 3-minute walk and Dang Wangi Station is 5 minutes.

The Face Suites Kuala Lumpur Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 945 out of 1639 reviews" "
Rating 8 - Good. 477 out of 1639 reviews" "
Rating 6 - Okay. 119 out of 1639 reviews" "
Rating 4 - Poor. 61 out of 1639 reviews" "
Rating 2 - Terrible. 37 out of 1639 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

9.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

6/10 Okay

Rory

Liked: Amenities
Spacious rooms, a little worn in places. Was not offered a room upgrade on this occasion, due to lack of availability. I have been a customer of Faces for a number of years, my may think twice over a return visit.
Stayed 2 nights in Nov 2024

10/10 Excellent

Moynul, Birmingham

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Excellent stay Our suite was superb. Very large and spacious. Bukit Nanas metro line also within walking distance. Over happy and would return
Stayed 8 nights in Oct 2024

10/10 Excellent

Rory

Liked: Cleanliness, amenities, property conditions & facilities
I have stayed here over the years as part of my travelling to Asia trip. Always enjoyed my stay a Face, that's why I always return😍
Stayed 1 night in Oct 2024

10/10 Excellent

Rory

Liked: Cleanliness, amenities, property conditions & facilities
I have stayed at Face apartments a number of times and have always received excellent service
Stayed 1 night in Nov 2024

10/10 Excellent

Ashni

Liked: Cleanliness
Stayed 2 nights in Sep 2024

6/10 Okay

Jiaxin

Travelled with family and small children
Liked: Cleanliness, property conditions & facilities
The apartment size is great, spacious and well decorated. Communication was bad. No one ever picked up the phone, we tried reception, house keeping and concierge..however line never got through. The washing machine was broken……had my clothes locked in there the night before check out day and half washed..disaster..and small things like only provided us half a toilet paper roll for a 2-bedroom apartment (4 guests)……if you need anything, you must go down to reception and request face to face.
Stayed 2 nights in Sep 2024

6/10 Okay

Shlomi Shlomo

Liked: Cleanliness, property conditions & facilities
Not as nice, as advertised! Don’t be impressed by the restaurant that they advertise. In this property, there is NO restaurant! The restaurant is in the next door building, which is a different business, so you can’t make a charge to your room, if you eat there! Rooms are huge and are fine. If you are looking for luxurious places, that is definitely NOT the place. But it is very descent and clean. The best part is the bed and pillows; VERY comfortable. The place is like a huge factory. Too many people all the time, the entrance ALWAYS blocked by so many cars that are arriving there every second. Staff are friendly and helpful. NON of my Expedia VIP status were acknowledged! Overall, it is not a bad place, but it was way too busy for me…
Stayed 3 nights in Sep 2024

10/10 Excellent

Shahriman Ariffin

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Loved the hotel. Very spacious and the staff is very friendly too. They even allowed slightly late checkout. Too bad I forgot to ask for a VIP Room Upgrade. Nevertheless highly recommended
Stayed 1 night in Aug 2024

8/10 Good

Senthilnathan

Travelled with family
Everything is good
Stayed 5 nights in Jul 2024

8/10 Good

Sarah

Stayed 3 nights in Jul 2024

10/10 Excellent

andrea

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Excellent apartment and location for a family of 3 adults. Would stay again.
Stayed 5 nights in Jul 2024

10/10 Excellent

Nathan James

Travelled with family
Liked: Cleanliness, room comfort
Place is beautiful , centrally located. View of KL tower from our room. Rooftop view beautiful at night. Only downside - no AC in the elevators
Stayed 2 nights in Jul 2024

10/10 Excellent

aylin

Travelled with family
Liked: Cleanliness, room comfort
Stayed 2 nights in Jul 2024

6/10 Okay

Theodore, Darley

Travelled with partner
Disliked: Amenities
Location was central. One towel and one pool towel on arrival we had to ask for more towels including hand towels. 3 days to repair a faulty light? Yes that's right.
Stayed 7 nights in Jul 2024

10/10 Excellent

A

Stayed 4 nights in Jul 2024

10/10 Excellent

nuzhat

Stayed 2 nights in Jun 2024

10/10 Excellent

Roslinah

Travelled with family
Liked: Cleanliness, room comfort
Stayed 3 nights in Jun 2024

8/10 Good

zeena

Stayed 4 nights in Jun 2024

10/10 Excellent

Shazmeen

Liked: Cleanliness, room comfort
Stayed 1 night in Jun 2024

6/10 Okay

Chung Man

Travelled with family, Travelled with group
Liked: Cleanliness
Disliked: Amenities
no vip upgrade. we are a group of four, they failed to arrange our rooms on the same floor. lifts are super slow and always crowded. janitor staff use the same lifts. have a bad smell at the lobby. room was large enough but definitely won't stay here again in the future. we were running out of tissue, but waited long time after we asked for it. on our second day, noone made up our room even we hang up the tag at the door.
Stayed 4 nights in Jun 2024

10/10 Excellent

Hoa

Liked: Cleanliness, property conditions & facilities
Stayed 4 nights in Jun 2024

8/10 Good

Jacqueline

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Only thing they could improve on is having AC in the corridor and lift but other than that very good
Stayed 7 nights in May 2024

10/10 Excellent

Katherine

Travelled with family, Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Rooms are very spacious, clean, and accessible to MRT and walkable distance to the Petronas Tower. The breakfast buffet is good enough, not a lot of choices but it's complete. The SkyDeck is amazing. We will definitely stay there again.
Stayed 2 nights in May 2024

10/10 Excellent

Tushar

Travelled with family
Liked: Cleanliness, room comfort
Stayed 5 nights in May 2024

10/10 Excellent

Misty

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Had the most excellent stay here with my husband and two teens. We had a double room suite & it was immaculately clean and spacious. The beds were super comfy. House keeping was fantastic. The sky pool was amazing. The breakfast was delicious. Staff were hospitable & welcoming. The restaurant upstairs had the most beautiful view & the Tapas were fresh and scrumptious. Hotel location was perfectly central. Highly recommend.
Stayed 7 nights in May 2024

General hotel information

Reasons to Book
Outdoor Pool & Spacious Rooms
Check-In Time
3:00 PM
Check-Out Time
12:00 PM
Star Rating
5.0