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Arena Boutique Hotel Kuala Terengganu

3.0 star property
Hotel in Kuala Terengganu with 24-hour fitness centre and 24-hour front desk
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Arena Boutique Hotel Kuala Terengganu

Interior entrance
Superior Family-3 Room
Fitness facility
Lobby
Executive Suite | Living area

Reviews

8.0 out of 10

Very good

Popular amenities

  • Gym
  • Laundry
  • 24/7 front desk
  • Air conditioning
  • Housekeeping
  • Parking included

Room options

Available filters for rooms
Showing 9 of 9 rooms

View all photos for Premium King

Premium King

Premium King

Highlights

Soundproofed
Air conditioning
Mini-fridge
Smart TV
Private bathroom
Hairdryer
Bidet
Electric kettle
  • 33.2 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Family-3 Room

Superior Family-3 Room

Superior Family-3 Room

Highlights

Soundproofed
Air conditioning
Smart TV
Private bathroom
Hairdryer
Bidet
Electric kettle
Coffee/tea maker
  • 27 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed

View all photos for Superior Single

Superior Single

Superior Single

Highlights

Soundproofed
Air conditioning
Smart TV
Private bathroom
Hairdryer
Bidet
Electric kettle
Coffee/tea maker
  • 14 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Superior Queen

Superior Queen

Superior Queen

Highlights

Soundproofed
Air conditioning
Smart TV
Private bathroom
Hairdryer
Bidet
Electric kettle
Coffee/tea maker
  • 20 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Premium Family-5 Room

Premium Family-5 Room

Premium Family-5 Room

Highlights

Soundproofed
Air conditioning
Mini-fridge
Smart TV
Private bathroom
Hairdryer
Bidet
Electric kettle
  • 36 sq m
  • Sleeps 5
  • 2 Queen Beds and 1 Single Bed

View all photos for Deluxe Family-4 Room

Deluxe Family-4 Room

Deluxe Family-4 Room

Highlights

Soundproofed
Air conditioning
Mini-fridge
Smart TV
Private bathroom
Hairdryer
Bidet
Electric kettle
  • 36 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe King

Desk, soundproofing, iron/ironing board, bed sheets

Deluxe King

Highlights

Soundproofed
Air conditioning
Smart TV
Private bathroom
Hairdryer
Bidet
Electric kettle
Coffee/tea maker
  • 27 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Twin

Superior Twin

Superior Twin

Highlights

Soundproofed
Air conditioning
Smart TV
Private bathroom
Hairdryer
Bidet
Electric kettle
Coffee/tea maker
  • 22 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Executive Suite

Executive Suite

Executive Suite

Highlights

Soundproofed
Air conditioning
Mini-fridge
Smart TV
Private bathroom
Hairdryer
Bidet
Electric kettle
  • 44 sq m
  • Sleeps 3
  • 1 King Bed, 1 Queen Sofa Bed and 1 Single Futon

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9.0 out of 10, Wonderful, (34)
The price is AU$41
includes taxes & fees
17 Dec - 18 Dec
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About the area

Map
No 49, Jalan Sultan Ismail, Kuala Terengganu, Terengganu, 20200

What's nearby

  • Kampung Cina - 3 min walk - 0.3 km
  • Pasar Payang - 9 min walk - 0.8 km
  • KTCC Mall - 3 min drive - 2.9 km
  • Kuala Terengganu Drawbridge - 3 min drive - 2.9 km
  • Crystal Mosque - 7 min drive - 5.8 km

Getting around

  • Kuala Terengganu (TGG-Sultan Mahmood) - 22 min drive

Restaurants

  • ‪Plaza Perdana - ‬3 min walk
  • ‪Superstar Family Karaoke - ‬3 min walk
  • ‪Nasi Dagang Atas Tol - Bandar - ‬3 min walk
  • ‪Plan A Restaurant - ‬4 min walk
  • ‪Auntie Dayana's - ‬2 min walk

About this property

Arena Boutique Hotel Kuala Terengganu

Property highlights
Shopping on-site, dry cleaning/laundry services and an outdoor entertainment area are just a few of the amenities provided at Arena Boutique Hotel Kuala Terengganu. In addition to a 24-hour gym and a business centre, guests can connect to free WiFi in public areas.
Other perks at this hotel include:
  • Free self-parking
  • A round-trip airport shuttle (surcharge), a front desk safe and a 24-hour front desk
  • A reception hall, a lift and luggage storage
Room features
All 88 rooms have comforts such as air conditioning, as well as thoughtful touches such as sound-insulated walls and free bottled water.
More amenities include:
  • Free tea bags/instant coffee and electric kettles
  • Showers, bidets and hairdryers
  • Smart TVs with Netflix and streaming services
  • Daily housekeeping, desks and phones

Languages

Chinese (Mandarin), English, Malay

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Free self parking on site
  • Limited on-site parking
  • Wheelchair-accessible parking and van parking available

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 2 meeting rooms
  • 600 square feet of conference space
  • Business centre
  • Computer station

Outdoors

  • Outdoor entertainment area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Doorbell and phone notification
  • Grab bar near toilet
  • Lift
  • Low-height counter and sink
  • Phone accessibility kit
  • Raised toilet seat
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bidet
  • Hair dryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Netflix
  • Smart TV
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Tea bags/instant coffee

More

  • Air conditioning
  • Desk
  • Iron/ironing board on request
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A damage deposit of MYR 100 will be collected before check-in.

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: MYR 30 per vehicle
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Parking is available on a first-come, first-served basis. Parking reservations are not accepted.

We should mention

No pets and no service animals are allowed at this property

Property is also known as

Arena Kuala Terengganu
Arena Boutique Hotel Kuala Terengganu Hotel
Arena Boutique Hotel Kuala Terengganu Kuala Terengganu
Arena Boutique Hotel Kuala Terengganu Hotel Kuala Terengganu

Frequently asked questions

Is Arena Boutique Hotel Kuala Terengganu pet-friendly?

No, pets are not allowed at this property.

How much is parking at Arena Boutique Hotel Kuala Terengganu?

Self-parking is free at this property.

What time is check-in at Arena Boutique Hotel Kuala Terengganu?

Check-in start time: 3:00 PM; check-in end time: midnight. A fee applies for early check-in (subject to availability). Late check-in is available during limited hours.

What time is check-out at Arena Boutique Hotel Kuala Terengganu?

Checkout is at noon. Late check-out is available for a fee (subject to availability).

Does Arena Boutique Hotel Kuala Terengganu provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of MYR 30 per vehicle applies.

Where is Arena Boutique Hotel Kuala Terengganu located?

Situated in Kuala Terengganu, this hotel is within a 10-minute walk of Kampung Cina, Ho Ann Kiong and Sultan Ismail Nasiruddin Shah Stadium. Pasar Payang and Zainal Abidin Mosque are also within 10 minutes.

Arena Boutique Hotel Kuala Terengganu Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 21 out of 49 reviews" "
Rating 8 - Good. 16 out of 49 reviews" "
Rating 6 - Okay. 5 out of 49 reviews" "
Rating 4 - Poor. 4 out of 49 reviews" "
Rating 2 - Terrible. 3 out of 49 reviews" "

7.8/10

Cleanliness

8.0/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

10/10 Excellent

Loan

Stayed 1 night in Mar 2024

10/10 Excellent

Mohd Azizi

Stayed 1 night in Oct 2024

8/10 Good

Soon Keong

Travelled with family
Liked: Amenities
Ok
Stayed 2 nights in Oct 2024

10/10 Excellent

Michael

Liked: Staff & service, property conditions & facilities
Stayed 2 nights in Jul 2024

8/10 Good

KWOK LEUNG KELVIN

Stayed 1 night in Jul 2024

8/10 Good

Seng, Bothell

Travelled with family
Liked: Staff & service
There were lots of insect in the bathroom. Sheets were stained and window ledges covered with bird poop. Check in needs a RM 100 cash deposit and have to retain the receipt to claim the money back. Did not know this in advance since nobody said anything. No convenience store close by. Closest restaurants are in Kampung Cina which is about 10 mins walk.
Stayed 1 night in Jun 2024

6/10 Okay

Patrick

Disliked: Cleanliness
Noisy 1st floor room
Basic hotel fine for a stop over. Location is very convenient to nearby Chinatown. Room on the 1st floor was very noisy. Housekeeping is so-so ( dust and fine cobwebs at corners etc).
Stayed 1 night in Apr 2024

10/10 Excellent

KimTong

Stayed 1 night in Mar 2024

8/10 Good

Tan Poo

Travelled with family
Liked: Cleanliness, property conditions & facilities
Clean
Stayed 1 night in Apr 2024

4/10 Poor

Patrick

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Ants, dirty fridge and stained bedsheets
The staff of this hotel was very kind and the location was good. The negative part was the cleanliness. Pretty much everything in the room was dirty (yellow fluid in the mini fridge, multiple stains on the bedsheets, bathroom, floors, cups, counter..) Also this room was infested by ants. And then I saw infested, I mean over a few hundreds. I was very disappointed and will not stay here again.
Fridge filled with liquid and also wasn't working well.
Stains on the bedsheet
Stayed 1 night in Mar 2024

8/10 Good

Soon Keong

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location in the downtown.
Stayed 1 night in Feb 2024

4/10 Poor

Zlyana

Disliked: Cleanliness
Stayed 3 nights in Jun 2023

8/10 Good

Harveen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Total of 5 floors, each floor has it's own ironing facility. Rooms are okay maybe can include basic amenities such as vanity kit. Requested for a room with window, but the view was toward the inner part of building (view of aircond compressors). Just next door to it, is a restaurant/café (Plan A). Walkable distant to china town and surrounded by banks, pharmacies. Overall it was okay for 1 night stay.
Stayed 1 night in Apr 2023

8/10 Good

Munizah

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Nice business hotel with comfy no frills amenities. Furnishings are new and polished. easy access to shopping and nice cafes as it's in town. Parking at the back also good but limited. The hotel photo showing gym is not true as only for walk in guest for others have small fee to pay 😒. No snacks or refreshments provided at lounge as stated in room poster. Hotel reception staff male unfriendly did not have welcoming persona i had to call on him to ask question but he answers reluctantly..

4/10 Poor

LOW

Stayed 1 night in Jul 2022

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
clean and comfortable hotel
hotel was clean and comfortable. Also easy walk to chinatown for nice food and bus terminal
Stayed 1 night in Apr 2022

2/10 Terrible

Neil, Petaling Jaya

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Prepaid via Expedia RM170 (plus tax) a night for three nights in their 'Superior' Single Room. At check-in, discovered the room was being advertised for RM75 and contained no cupboard, drawers or mini-fridge. When I asked reception for extra hangers and a towel, was refused. Glad I brought all my own toiletries as there were none in the room. Checked out a day early because I was so unhappy with the room and service and (of course) was refused a refund on the night I was no longer staying. Extremely disappointing experience.
Stayed 3 nights in Mar 2022

6/10 Okay

Emily

Stayed 1 night in Feb 2022

8/10 Good

Hasbuhaidi

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing services except the room locked too early before 12 pm.
Stayed 2 nights in Dec 2021

10/10 Excellent

Eileen

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfy bed
Very comfy bed. Clean and good stay. 10 mins walk to China town. Lots of bank here. Easy for ATM.
Stayed 1 night in Oct 2021

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Kk
Location of hotel is very convenient with banks just across the road and very near to city
Stayed 2 nights in Aug 2021

10/10 Excellent

MOHD SAMSUL

Liked: Cleanliness, property conditions & facilities, room comfort
👍👍👍
Stayed 1 night in Aug 2021

8/10 Good

Verified traveller

Business traveller
Liked: Staff & service, property conditions & facilities
Smelly pillow and bed sheet
The bed sheet and and pillow is a little bit smelly, please wash or clean it, remove the smell. If this can be improved, I’ll definitely give 5/5 star. Overall it’s good.
Stayed 2 nights in Jul 2021

6/10 Okay

Verified traveller

Business traveller
Liked: Staff & service
Disliked: Room comfort
Cheap. rooms are noisy because of noisy staffs
All were good for this price except that u wont br able to rest well because it was veey noisy. Tou can year wveryine close their doors. Workers always bang their foor whenever they walk in and out from the staff room and when they do room service. U will hear alot of banging at night. U get heart attack if u r weak
Stayed 1 night in Apr 2021

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
New, clean and comfortable hotel
New, relatively comfortable hotel. Rooms are a bit barebone and could be better designed. But everything is clean and functional. One let down was the staff, who were not very friendly.
Stayed 2 nights in Sep 2020