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The Riverbank Hotel

2.5 star property
Hotel with free parking, a quick walk to Heroes Museum

Photo gallery for The Riverbank Hotel

Lobby
Family Studio
Interior
Front of property - evening/night
Lobby

Reviews

7.0 out of 10
Good

Popular amenities

  • Laundry
  • 24/7 front desk
  • Parking included
  • Housekeeping
  • Air conditioning
  • Free WiFi

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Family Studio

Family Studio

Family Studio

Highlights

Soundproofed
Air conditioning
LCD TV
Separate bedroom
Hairdryer
Bidet
Private bathroom
Free bottled water
  • Sleeps 4
  • 2 Single Beds and 1 Double Bed

View all photos for Deluxe Room, 1 Double Bed

Deluxe Room, 1 Double Bed

Deluxe Room, 1 Double Bed

Highlights

Soundproofed
Air conditioning
LCD TV
Separate bedroom
Hairdryer
Bidet
Private bathroom
Free bottled water
  • River view
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Twin

Standard Twin

Standard Twin

Highlights

Soundproofed
Air conditioning
LCD TV
Separate bedroom
Hairdryer
Bidet
Private bathroom
Free bottled water
  • Sleeps 2
  • 2 Single Beds

View all photos for Deluxe Triple Room, Multiple Beds

Deluxe Triple Room, Multiple Beds

Deluxe Triple Room, Multiple Beds

Highlights

Soundproofed
Air conditioning
LCD TV
Separate bedroom
Hairdryer
Bidet
Private bathroom
Free bottled water
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

Standard Single Room, 1 Single Bed

Highlights

Soundproofed
Air conditioning
LCD TV
Separate bedroom
Hairdryer
Bidet
Private bathroom
Free bottled water
  • Sleeps 1
  • 1 Single Bed

View all photos for Standard Queen

Standard Queen

Standard Queen

Highlights

Soundproofed
Air conditioning
LCD TV
Separate bedroom
Hairdryer
Bidet
Private bathroom
Free bottled water
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard King

Standard King

Standard King

Highlights

Soundproofed
Air conditioning
LCD TV
Separate bedroom
Hairdryer
Bidet
Private bathroom
Free bottled water
  • Sleeps 2
  • 1 King Bed
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About the area

Map
No 51 & 53 Jalan Besar, Kuantan, Pahang, 25000

What's nearby

  • Heroes Museum - 7 min walk - 0.6 km
  • Darul Makmur Stadium - 19 min walk - 1.6 km
  • Kuantan City Mall - 2 min drive - 1.9 km
  • East Coast Mall - 2 min drive - 1.9 km
  • Teluk Cempedak Beach - 9 min drive - 7.6 km

Getting around

  • Kuantan (KUA-Sultan Haji Ahmad Shah) - 29 min drive

Restaurants

  • ‪Kula Cakes - ‬5 min walk
  • ‪Alif Curry House - ‬3 min walk
  • ‪Pizza Hut - ‬4 min walk
  • ‪Hot and Roll - ‬6 min walk
  • ‪Restoran Bombay Hamid Bros - ‬4 min walk

About this property

The Riverbank Hotel

Hotel near Heroes Museum
Located close to Darul Makmur Stadium and Gelora Park, The Riverbank Hotel provides a corner/local shop and dry cleaning/laundry services. Guests can connect to free in-room WiFi.
You'll also enjoy the following perks during your stay:
  • Free self-parking
  • Express check-in, a 24-hour front desk and luggage storage
  • A TV in reception, concierge services and a lift
Room features
All guest rooms at The Riverbank Hotel boast thoughtful touches, such as air conditioning, in addition to amenities, such as free WiFi and sound-insulated walls.
Other conveniences in all rooms include:
  • Bathrooms with showers and bidets
  • Electric kettles and daily housekeeping

Languages

Chinese (Mandarin), English, Indonesian, Malay

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (MYR 6 per day)
  • Free covered self parking on site

Things to do

  • TV in common areas

Family friendly

  • Grocery/convenience store
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Accessibility

  • Lift

More

  • 3 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • LCD TV

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water

More

  • Air conditioning
  • Iron/ironing board on request
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 2 PM
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: MYR 50.00 per night
  • A tax is imposed by the city: MYR 3.00 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Nearby parking fee: MYR 6 per day (656 ft away)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards

Property is also known as

Riverbank Hotel Kuantan
Riverbank Kuantan
The Riverbank Hotel Hotel
The Riverbank Hotel Kuantan
The Riverbank Hotel Hotel Kuantan

Frequently asked questions

Is The Riverbank Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking at The Riverbank Hotel?

Self-parking is free at this property.

What time is check-in at The Riverbank Hotel?

Check-in begins at 2 PM.

What time is check-out at The Riverbank Hotel?

Checkout is at noon.

Where is The Riverbank Hotel located?

Situated in Kuantan, this hotel is within 1 mi (2 km) of Heroes Museum and Darul Makmur Stadium. Wan Fo Tien Temple and Gelora Park are also within 3 mi (5 km).

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The Riverbank Hotel Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 2 out of 16 reviews
Rating 8 - Good. 9 out of 16 reviews
Rating 6 - Okay. 1 out of 16 reviews
Rating 4 - Poor. 3 out of 16 reviews
Rating 2 - Terrible. 1 out of 16 reviews

7.2/10

Cleanliness

8.2/10

Staff & service

6.8/10

Amenities

7.4/10

Property conditions & facilities

Reviews

4/10 Poor

The chicken rice shop

Stayed 2 nights in Aug 2020

8/10 Good

khairunajuwa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

worth your money

nice place to stay but the aircond a little bit slow
Stayed 1 night in Sep 2019

10/10 Excellent

Dr, Serdang, Selangor

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Splendid place to stay
Stayed 1 night in Sep 2019

8/10 Good

Muhammad fadhli

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2019

4/10 Poor

Prince, Kuala Lumpur

Disliked: Cleanliness, amenities, property conditions & facilities
- bilik yang tak siap pada jam 3.30 ptg - req king size bed tapi dpt queen bed size - lif yg berbau - tukar bilik hampir 3 kali - parkir kereta tidak mencukupi - amenities yang kurang - alas katil yang kotor - tandas yang berdaki hitam
Stayed 1 night in Sep 2019

8/10 Good

Verified traveller

Stayed 1 night in Aug 2019

6/10 Okay

Verified traveller

Liked: Staff & service, amenities, property conditions & facilities
The staff and services is good but the room need improvement because the room a lil bit smelly. I enjoy my stay there.
Stayed 1 night in Mar 2019

8/10 Good

Junior

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2018

8/10 Good

Hidayah, Kuala Lumpur

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel, friendly staff, near to town and very recommended
Stayed 2 nights in Nov 2018

8/10 Good

Cheah chee

I was booking king size room but reception tell me no more king size room already, I pay king size price but stay in queen size room. Hotel is clean, but no enough parking for customer
Stayed 1 night in Aug 2018

2/10 Terrible

CHIANG LUNG

Disliked: Cleanliness, property conditions & facilities, room comfort

Bad Stay

Stayed 2 nights in Jun 2018

8/10 Good

Sweety, malaysia

Liked: Staff & service, property conditions & facilities, room comfort

Nice hotel and staff

Pros: The staffs are friendly and overall is comfort and good. Cons: Parking is limited but there is a public car park short distance from the hotel. The room that we stayed is a bit dirty in terms of small little insects on bed that will make you itch, ants gathered freedomly on the wall, floor a bit dusty(make your feet black) and the transparent toilet door is too clean! (Make me knock onto it few times Cz it’s too clear 😂)
Stayed 1 night in May 2018

10/10 Excellent

Emma, malaysia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Simple n nice

Comfortable & cost effective stay.recommended for anyone who wants to a short stay in kuantan
Stayed 1 night in Apr 2018

4/10 Poor

Kamal, Kuantan, Malaysia

Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort

Room size

At the time of booking, no info was given abt the different size of the room. I feel like in a prison cell due its size. N im not quite whether the price i paid was worth the exclusive deal im entitled given by expedia thru email. I feel cheated. Parking was very limited n i had to park my car some 300m from the hotel. The shower is so slow as if there was a water rationing. The aircond switched off automatically every 1 hour. This interrupted my sleep resulting almost sleepless night. Definitely this is my first and last stay in the hotel. No thx to Expedia for recommending it. I will get trivago's help for my stay in the nxt trip.
Stayed 1 night in Feb 2018

8/10 Good

faisal

Liked: Cleanliness, staff & service, property conditions & facilities

Nice hotel near the river

The view of the river can be seen through our room. The view is nice. The hotel also provides parking in front of the hotel which are very good.
Stayed 1 night in Jan 2018
This review was submitted before 2018 and has not been verified.

8/10 Good

azri

Liked: Property conditions & facilities, room comfort
Stayed 1 night in Dec 2017