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Sheraton Kuching Hotel

3.5 star property
Hotel with 5 restaurants, a quick walk to Jalan Padungan

Photo gallery for Sheraton Kuching Hotel

Relax by the infinity pool with breathtaking views of the surrounding landscape and distant mountains.
Experience the elegant lobby of NOMADIC, featuring a curved reception desk and comfortable seating areas.
Enjoy meals in a spacious dining area with large windows offering views of the surrounding buildings.
Enjoy a panoramic city view from the large window, featuring high-rise buildings and a body of water.
Relax in a spacious bathroom with a large oval-shaped bathtub, surrounded by elegant design elements and a stylish chandelier.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Bar
  • Parking available
  • Breakfast available
  • Housekeeping
  • Laundry
The current price is AU$177
includes taxes & fees
20 July - 21 July

Room options

View all photos for Junior Suite, 1 Bedroom, Non Smoking

55-inch LED TV with satellite channels

Junior Suite, 1 Bedroom, Non Smoking

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Blackout curtains
  • 68 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Club Room, 1 King Bed, Non Smoking

Club Room, 1 King Bed, Non Smoking | View from property

Club Room, 1 King Bed, Non Smoking

10.0 out of 10
Exceptional
(1 review)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Blackout curtains
Separate bedroom
  • 30 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Club Room, 1 Single Bed, Non Smoking

1 bedroom, in-room safe, desk, laptop workspace

Club Room, 1 Single Bed, Non Smoking

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Blackout curtains
Separate bedroom
  • 30 sq m
  • City view
  • Sleeps 3
  • 1 Single Bed

View all photos for Executive Suite, 1 Bedroom, Non Smoking

Executive Suite, 1 Bedroom, Non Smoking

Executive Suite, 1 Bedroom, Non Smoking

Highlights

Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
  • 9 sq m
  • River view
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, 1 Bedroom, Non Smoking

55-inch LED TV with satellite channels

Junior Suite, 1 Bedroom, Non Smoking

10.0 out of 10
Exceptional
(1 review)

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Blackout curtains
  • 68 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Presidential Suite, 1 King Bed, Non Smoking

Presidential Suite, 1 King Bed, Non Smoking

Presidential Suite, 1 King Bed, Non Smoking

Highlights

Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
  • 374 sq m
  • River view
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room, 1 Single Bed, Non Smoking, City View

1 bedroom, in-room safe, desk, laptop workspace

Superior Room, 1 Single Bed, Non Smoking, City View

7.6 out of 10
Good
(4 reviews)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Blackout curtains
Separate bedroom
  • 30 sq m
  • City view
  • Sleeps 3
  • 1 Single Bed

View all photos for Premier Room, 1 King Bed, Non Smoking, City View

1 bedroom, in-room safe, desk, laptop workspace

Premier Room, 1 King Bed, Non Smoking, City View

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Blackout curtains
Separate bedroom
  • 36 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room, 1 King Bed, Non Smoking, City View

1 bedroom, in-room safe, desk, laptop workspace

Superior Room, 1 King Bed, Non Smoking, City View

9.2 out of 10
Wonderful
(7 reviews)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Blackout curtains
Separate bedroom
  • 30 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 Single Bed, Non Smoking

1 bedroom, in-room safe, desk, laptop workspace

Deluxe Room, 1 Single Bed, Non Smoking

8.0 out of 10
Very good
(2 reviews)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Blackout curtains
Separate bedroom
  • 30 sq m
  • Sleeps 3
  • 1 Single Bed

View all photos for Deluxe Room, 1 King Bed, Non Smoking

1 bedroom, in-room safe, desk, laptop workspace

Deluxe Room, 1 King Bed, Non Smoking

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Blackout curtains
Separate bedroom
  • 30 sq m
  • Sleeps 2
  • 1 King Bed
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About the area

Map
2, Jalan Padungan, Kuching, 93100

What's nearby

  • Jalan Padungan - 3 min walk - 0.3 km
  • Kuching Waterfront - 13 min walk - 1.1 km
  • Sarawak General Hospital - 2 min drive - 2.6 km
  • The Spring - 3 min drive - 2.9 km
  • Vivacity Megamall - 5 min drive - 4.7 km

Getting around

  • Kuching (KCH-Kuching Intl.) - 20 min drive

Restaurants

  • ‪Topspot Food Court - ‬2 min walk
  • ‪McDonald's - ‬1 min walk
  • ‪Carvery - ‬3 min walk
  • ‪Garden Hill Lounge & Restaurant - ‬1 min walk
  • ‪Ayam Penyet Ria - ‬2 min walk

About this property

Sheraton Kuching Hotel

Hotel near Jalan Padungan
Located close to Hills Shopping Mall and Kuching Waterfront, Sheraton Kuching Hotel provides a coffee shop/cafe, a garden and dry cleaning/laundry services. At the 5 on-site restaurants, enjoy lunch, dinner, light fare and Chinese cuisine. In addition to a bar, guests can connect to free in-room WiFi, with a speed of 50+ Mbps.
Other perks at this hotel include:
  • An outdoor pool and a children's pool
  • Buffet breakfast (surcharge), self-parking (surcharge) and 4 meeting rooms
  • A lift, tour/ticket information and a banquet hall
  • Concierge services, a 24-hour front desk and luggage storage
Room features
All 378 rooms feature comforts, such as laptop-compatible safes and laptop-friendly workspaces, in addition to thoughtful touches, such as air conditioning and separate sitting areas.
Extra amenities include:
  • Recycling and LED light bulbs
  • Bathrooms with rainfall showers and bidets
  • 55-inch LED TVs with satellite channels
  • Wardrobes/cupboards, separate sitting areas and free infant beds

Languages

Chinese (Cantonese), Chinese (Mandarin), English, Malay

Similar properties

Enjoy a city view from the large window, with a comfortable bed, chair, and small table.

Hilton Kuching

  • Pool
  • Kids pool
  • Free WiFi
  • Restaurant
8.4 out of 10, Very good, 670 reviews
The price is AU$168
includes taxes & fees
20 July - 21 July
Hilton Kuching

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Secured parking on site (MYR 10 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: MYR 88 for adults and MYR 44 for children
  • 5 restaurants
  • A bar/lounge
  • A coffee shop/cafe

Restaurants on site

  • Gu Jin
  • Nomadic
  • Tabby Gastro Bar
  • The Assembly Lounge
  • Ukemochi

Things to do

  • Children's pool
  • Outdoor pool

Family friendly

  • Children's pool
  • Free cot
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 4 meeting rooms

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Front entrance ramp
  • Hardwood flooring in room
  • Lift (94 centimetre wide door)
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 23 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Built in 2023
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Rooftop garden
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Bathtub or shower
  • Bidet
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Slippers
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 55-inch LED TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Separate sitting area
  • Soundproofed rooms
  • Water-efficient showers
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for MYR 162.00 per night.
Free cots are available on request at the property

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: from approximately MYR 88 for adults and from MYR 44 for children
  • Secured self-parking fee: MYR 10 per day
  • Rollaway bed fee: MYR 162.00 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include a smoke detector and a security system
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Sheraton Kuching Hotel Hotel
Sheraton Kuching Hotel Kuching
Sheraton Kuching Hotel Hotel Kuching

Frequently asked questions

Does Sheraton Kuching Hotel have a pool?

Yes, this property has an outdoor pool and a children's pool.

How much does it cost to stay at Sheraton Kuching Hotel?

As of 12 July 2025, prices found for a 1-night stay for 2 adults at Sheraton Kuching Hotel on 20 July 2025 start from AU$177.19, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Sheraton Kuching Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking at Sheraton Kuching Hotel?

Self-parking is available for MYR 10 per day.

What time is check-in at Sheraton Kuching Hotel?

Check-in start time: 3:00 PM; check-in end time: anytime.

What time is check-out at Sheraton Kuching Hotel?

Checkout is at noon.

Where is Sheraton Kuching Hotel located?

Located in the heart of Kuching, this hotel is within a 5-minute walk of Hills Shopping Mall and Jalan Padungan. Kuching Waterfront and Sarawak General Hospital are also within 2 mi (3 km).

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Sheraton Kuching Hotel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 36 out of 59 reviews
Rating 8 - Good. 9 out of 59 reviews
Rating 6 - Okay. 9 out of 59 reviews
Rating 4 - Poor. 3 out of 59 reviews
Rating 2 - Terrible. 2 out of 59 reviews

9.0/10

Cleanliness

8.6/10

Staff & service

9.4/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Melanie

Liked: Cleanliness, amenities, property conditions & facilities
Amazing hotel with super friendly staff
Stayed 6 nights in Jun 2025

8/10 Good

Verified traveller

Liked: Property conditions & facilities, room comfort

A good location and pleasant environment

A pleasant environment but needing a bit of extra oversight from management to improve attention to general housekeeping and service in certain areas. A new manager has just arrived who we believe will look to address these issues. Took feedback on board and keen to remedy. In a good location though. The Japanese restaurant on the penultimate floor is very good quality (albeit is independent to the hotel so take payment card).
Stayed 2 nights in Mar 2025

10/10 Excellent

Melissa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel, breakfast was amazing! Staff very friendly and helpful
Stayed 3 nights in May 2024

6/10 Okay

Kathleen

Liked: Amenities
What should have been a pleasant stay was marred by an incident that could have been resolved in a minute but wasn’t. I accidentally broke a drinking glass in my room. I rang for Housekeeping to come and clear the mess. It took them 30 mins. to do so, but in the meantime they rang me to say I would be charged for breaking the glass. My understanding is that hotels treat such incidents as minor and they would absorb the cost of a broken glass. Anyway, when the cleaner came to my room he was armed with a vacuum cleaner and a plastic bag. He proceed to pick up the broken glass by hand and I told him to use a brush or he could cut himself. He then left and came back with a rag and swept up the glass with it. I thought ‘Gosh, Sheraton can’t afford a brush?” I decided to mention this incident to Customer Services. I sent them 2 emails but, to date, have not received a response. On checking out I mentioned this to the receptionist and he said that it was Sheraton’s policy to charge guests for breaking glasses. I googled this but found that it was not so. Is this a policy of Kuching Sheraton only? Also, i noticed on my first stay there the concierge and his team were most welcoming, friendly and helpful,. But on this 2nd visit I noticed they only attended to VIPs and those who pulled up in Mercs or BMWs, not those in Grab Protons. I’ll think twice about staying there again.
Stayed 4 nights in Jun 2025

2/10 Terrible

murai

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, amenities
Check in was very very slow.
Stayed 1 night in Nov 2024

10/10 Excellent

Mohamad Yusof

Liked: Staff & service, property conditions & facilities
Near enough to waterfrong
Stayed 3 nights in Sep 2024

10/10 Excellent

Luke

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel

Well located hotel which is close to the waterfront and had a great pool. It seemed to be quite business focused, which is fine as it meant there were less people in the pool (which has amazing views of the city) than would be expected if catering to couples and families. Slight downside in that I had to ask every morning for a second towel as they kept giving us only one, again maybe because of the business focus. Breakfast was very good and staff very attentive.
Stayed 3 nights in Jul 2024

10/10 Excellent

Chao Yang

Liked: Staff & service, amenities, property conditions & facilities
new hotel...
Stayed 2 nights in Feb 2024

10/10 Excellent

Qarina Damia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
As above
Stayed 2 nights in Sep 2024

10/10 Excellent

Jeff

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 3 nights in Aug 2024

10/10 Excellent

Khalik

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The service is great. The size of the room is moderate.
Stayed 5 nights in Apr 2024

4/10 Poor

MAS ILLAZREEN

Disliked: Cleanliness, staff & service, room comfort

Below expectations

Bath tub was leaking, the bed linen was not fresh Moved to another room. Very inconvenient,indeed.
Stayed 3 nights in Nov 2024

8/10 Good

May

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Their service stood out. Always ready to assist and accomodate. Housekeeping needs to do beater. Daily room cleaning is inconsistent. Towels were a hit and missed. On some days the room was immaculately cleaned and tidied up while on other days it looked like a rushed job.
Stayed 10 nights in Oct 2024

8/10 Good

Verified traveller

Liked: Property conditions & facilities, room comfort

Still “starting up”!

Still not fully commissioned. Corridor stinks. No bell service!
Stayed 1 night in Sep 2024

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The front desk is too slow (check-in/check-out) - not up to Sheraton standards. Not adequately staffed.
Stayed 2 nights in Aug 2024

10/10 Excellent

Tony

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The view
Stayed 1 night in Dec 2023

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hold On

Not ready open yet. Lots of thing still unable to be use. Staff friendly.
Stayed 4 nights in Jan 2024

10/10 Excellent

Kai Wing

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good location and services

Good location and services. It was a great surprise that there was no balsamic/vinegar in the salad area (even I have requested twice), although many salad creams. It is a common knowledge that olive oil and balsamic/vinegar must be offered for salad. In addition, it is also a common knowledge now that salad creams are not healthy. Therefore must provide olive oil and vinegar for salad. Maybe the cooks need to be updated in catering knowledge.
Stayed 4 nights in Jul 2024

4/10 Poor

Ng

Disliked: Staff & service, property conditions & facilities, room comfort

Sheraton Kuching not ready.

The hotel is not ready to receive guests. The room was shaggily done and dont supply enough towel. We have to call room service for more towel. On another occasion there were no bath towel. It dont even have masking tape or sting even asked. It is a complete disastrous stay.
Stayed 3 nights in Jul 2024

6/10 Okay

Sha

Liked: Cleanliness, staff & service
Normal
Stayed 1 night in Oct 2023

6/10 Okay

Verified traveller

Liked: Staff & service, room comfort
Disliked: Property conditions & facilities

Sheraton should do better

The room and bed are comfortable, clean and neat. People are nice, friendly and helpful. However, the ceiling above the shower head is leaking very badly and slight mold can be seen. Breakfast quality is good as well but cutleries and plates are not properly cleaned. Several dried-up food stain can be found on the cutleries and plates. Overall, I would say ok but I expect Sheraton to do better since they charge so expensive per night.
Stayed 1 night in Dec 2023

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Still not ready

Excellent service by the staff at the check in and concierge. but hotel is still rectifying many defects around the hotel and in the rooms. the facilities are mostly not ready. Gym, pool, Japanese restaurant, are all not available. We also can’t go up to the top floor to look at the view since these facilities are located up there and the lift buttons and disabled. Yet they are charging full rate for this period. Check back again next year after March maybe, if you want to use these facilities. We were able to check in early which was great.
Stayed 1 night in Dec 2023

6/10 Okay

Leong

Liked: Cleanliness, property conditions & facilities, room comfort

A 5 star hotel that deserved only 3

Would have given it a 5 star rating as I was very impressed initially with the service, room condition, etc. As I stayed on then i realised there are a number of issues. Though it is a less than a year old the hotel has certain areas barricaded due to repairs? or structure not completed? Phone line for the whole hotel was completely out of service from 12 - 13 July. Then I discovered that amongst the 3 rooms we (friends) stayed in and we all booked the same Superior rooms, my room and another friend's were on the 7 and 5 levels. The other friend was on level 10 with better view. To add insult to injury, his room has a coffee making machine. Room service was also another issue. Bath towels not replaced though left on the floor, found them hanging up again, face towels were absent and even floor mat/towel was missing. Even tea packets were not replaced even though container was empty. All these happened on different occasions. Seriously we (all of us) had decided we would not stay here on our next return. We had stayed in other so-called not 5 star hotels in Kuching but as bad as this.
Stayed 3 nights in Jul 2024

8/10 Good

Martino

Liked: Cleanliness, staff & service, property conditions & facilities
Brand new hotel with large rooms and beautiful rooftop pool. The staff is friendly. Sadly we haven't tried neither the restaurant nor the breakfast.
Stayed 4 nights in Apr 2025

10/10 Excellent

Po Chu

Liked: Property conditions & facilities
Stayed 5 nights in Apr 2025