CANDEO HOTELS KUMAMOTO SHINSHIGAI

3.5 star property
Hotel with a 24-hour front desk, near Kumamoto Castle
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for CANDEO HOTELS KUMAMOTO SHINSHIGAI

Public bath
Sauna
Lobby
Property entrance
Front of property - evening/night

Reviews

9.2 out of 10

Wonderful

Popular amenities

  • Air conditioning
    Air conditioning
  • Breakfast available
    Breakfast available
  • 24/7 front desk
    24/7 front desk
  • Laundry
    Laundry
  • Free WiFi
    Free WiFi
The price is AU$132
includes taxes & fees
2 Dec - 3 Dec

Room options

Available filters for rooms
Showing 16 of 16 rooms

Superior Corner Twin, Non Smoking

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Blackout curtains
Bidet
Private bathroom
Shower/bath combination
Hairdryer
  • Sleeps 4
  • 2 Single Beds

King Room Single Use, Non Smoking

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Blackout curtains
Bidet
Private bathroom
Shower/bath combination
Hairdryer
  • 21 sq m
  • Sleeps 1
  • 1 King Bed

Deluxe Triple Room, Non Smoking

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Blackout curtains
Bidet
Private bathroom
Shower/bath combination
Hairdryer
  • 30 sq m
  • Sleeps 5
  • 3 Single Beds

Twin Room with Sofa Bed, Non Smoking

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Sofa bed
Blackout curtains
Bidet
Private bathroom
Shower/bath combination
  • 22 sq m
  • Sleeps 5
  • 2 Single Beds and 1 Single Sofa Bed

Deluxe Twin (For 3 People Use) Non-Smoking

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Blackout curtains
Bidet
Private bathroom
Shower/bath combination
Hairdryer
  • Sleeps 5
  • 2 Single Beds and 1 Single Sofa Bed

Twin Room, Non Smoking

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Blackout curtains
Bidet
Private bathroom
Shower/bath combination
Hairdryer
  • 22 sq m
  • Sleeps 4
  • 2 Single Beds

King Room, Non Smoking

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Blackout curtains
Bidet
Private bathroom
Shower/bath combination
Hairdryer
  • 21 sq m
  • Sleeps 3
  • 1 King Bed

Superior Corner Twin (For 3 People Use) Non-Smoking

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Blackout curtains
Bidet
Private bathroom
Shower/bath combination
Hairdryer
  • Sleeps 5
  • 2 Single Beds and 1 Single Sofa Bed

Deluxe Triple Room with Sofa Bed, Non Smoking

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Blackout curtains
Bidet
Private bathroom
Shower/bath combination
Hairdryer
  • 30 sq m
  • Sleeps 7
  • 3 Single Beds and 1 Single Sofa Bed

Deluxe Twin Room, Non Smoking

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Blackout curtains
Bidet
Private bathroom
Shower/bath combination
Hairdryer
  • 28 sq m
  • Sleeps 4
  • 2 Single Beds

Deluxe Corner Quadruple, Non Smoking

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Blackout curtains
Bidet
Private bathroom
Shower/bath combination
Hairdryer
  • Sleeps 8
  • 4 Single Beds

Double Room Single Use

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Blackout curtains
Bidet
Private bathroom
Shower/bath combination
Hairdryer
  • 18 sq m
  • Sleeps 1
  • 1 Double Bed

Double Room, Non Smoking

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Blackout curtains
Bidet
Private bathroom
Shower/bath combination
Hairdryer
  • 18 sq m
  • Sleeps 3
  • 1 Double Bed

Deluxe Quadruple, Non Smoking

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Blackout curtains
Bidet
Private bathroom
Shower/bath combination
Hairdryer
  • Sleeps 8
  • 4 Single Beds

Business Double Room Single Use, Non Smoking

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Blackout curtains
Bidet
Private bathroom
Shower/bath combination
Hairdryer
  • 18 sq m
  • Sleeps 1
  • 1 Double Bed

Deluxe Corner Twin, Non Smoking

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Blackout curtains
Bidet
Private bathroom
Shower/bath combination
Hairdryer
  • Sleeps 4
  • 2 Single Beds

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About the area

Map
8-7 Shinshigai Chuo, Kumamoto, Kumamoto, 860-0803

What's nearby

  • Sakura Machi Kumamoto - 5 min walk - 0.4 km
  • Kumamoto-jo Hall - 5 min walk - 0.5 km
  • Kumamoto City Hall - 8 min walk - 0.7 km
  • Kumamoto Castle - 14 min walk - 1.2 km
  • Kumamoto Station Tourist Information Center - 3 min drive - 2.7 km

Getting around

  • Fujisakigumae station - 18 min walk
  • Kumamoto (KMJ) - 50 min drive

Restaurants

  • ‪松屋 - ‬2 min walk
  • ‪らーめん おっぺしゃん 熊本本店 - ‬1 min walk
  • ‪すき家 - ‬3 min walk
  • ‪立ち呑み タマヤ - ‬1 min walk
  • ‪メイドカフェQT - ‬1 min walk

About this property

CANDEO HOTELS KUMAMOTO SHINSHIGAI

Hotel near Kumamoto Castle
CANDEO HOTELS KUMAMOTO SHINSHIGAI provides amenities, such as an indoor public bath (no minerals) and dry cleaning/laundry services. Stay connected with free in-room WiFi.
You'll also enjoy perks such as:
  • Buffet breakfast (surcharge), a lift and smoke-free property
  • A vending machine, luggage storage and a 24-hour front desk
  • Guest reviews speak highly of the helpful staff and location
Room features
All 380 rooms offer comforts such as air conditioning, as well as thoughtful touches such as free WiFi and safes. Guest reviews speak positively of the cleanliness rooms at the property.
More conveniences in all rooms include:
  • Bathrooms with bidets and shower/bath combinations
  • 49-inch flat-screen TVs with digital channels
  • Heating and housekeeping

Languages

English, Japanese, Korean

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (JPY 1,100 per night)

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: JPY 2,530 per person

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (on request)

Spa

  • Public indoor bath (no minerals)
  • Public outdoor bath (no minerals)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 49-inch flat-screen TV with digital channels

Food and drink

  • Free bottled water

More

  • Air conditioning (climate-controlled)
  • Heating (climate-controlled)
  • Iron/ironing board on request
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: from approximately JPY 2530 per person
  • Nearby parking fee: JPY 1100 per night (1640 ft away)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available

We should mention

The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Please note that some properties do not permit guests with tattoos to use the on-site public bathing facilities

Property is also known as

CANDEO HOTELS KUMAMOTO SHINSHIGAI Hotel
CANDEO HOTELS KUMAMOTO SHINSHIGAI Kumamoto
CANDEO HOTELS KUMAMOTO SHINSHIGAI Hotel Kumamoto

Frequently asked questions

Is CANDEO HOTELS KUMAMOTO SHINSHIGAI pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at CANDEO HOTELS KUMAMOTO SHINSHIGAI?

As of 22 Nov 2024, prices found for a 1-night stay for 2 adults at CANDEO HOTELS KUMAMOTO SHINSHIGAI on 2 Dec 2024 start from AU$132.06, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What time is check-in at CANDEO HOTELS KUMAMOTO SHINSHIGAI?

Check-in start time: 3:00 PM; check-in end time: anytime.

What time is check-out at CANDEO HOTELS KUMAMOTO SHINSHIGAI?

Checkout is at 11:00 AM.

Where is CANDEO HOTELS KUMAMOTO SHINSHIGAI located?

Located in Chuo Ward, this hotel is within a 15-minute walk of Shinshigai Shotengai and Kumamoto Castle. Sakura Machi Kumamoto and Kumamoto-jo Hall are also within 10 minutes. Fujisakigumae station is 18 minutes by foot and Kumamoto Station is 25 minutes.

CANDEO HOTELS KUMAMOTO SHINSHIGAI Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 427 out of 589 reviews" "
Rating 8 - Good. 109 out of 589 reviews" "
Rating 6 - Okay. 32 out of 589 reviews" "
Rating 4 - Poor. 12 out of 589 reviews" "
Rating 2 - Terrible. 9 out of 589 reviews" "

9.4/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Bill

Stayed 3 nights in Oct 2024

8/10 Good

Hui, Toronto

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Good size rooms with convenient access to shopping and food options. -1 star for the bathroom as it’s a tight space.
Stayed 1 night in Nov 2024

10/10 Excellent

Bill

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I have stayed here a few time. This time I tried the spa. Absolutely fantastic! I slept really well after a visit to the spa and sauna. The staff were very nice and helped me get a taxi each day. Since I have been learning some Japanese and trying to speak it they seem more friendly. Except the breakfast guy he’s all business lol
Stayed 1 night in Oct 2024

8/10 Good

Bill

Business traveller
Liked: Cleanliness, property conditions & facilities
Stayed here a few times. Room is spacious with a shower. No coffee you will have to go to 7/11 and get the all in one coffee cup (sandwiches there are amazing ) Didn’t try the spa not sure how welcome naked old white guys are. The staff seem to be uncertain about having a white guy in their hotel. They are nice but speak softly. All in all you can’t go wrong with this hotel. The covered streets just outside are something to experience.
Stayed 2 nights in Oct 2024

8/10 Good

Alice

Travelled with family
Liked: Amenities, property conditions & facilities
Disliked: Staff & service
The room and hotel looks new and facilities are good. The rooms is big to accommodate 4 people. However, we found a big cockroach under the washing basin in the next morning. Then I told the front desk staff and complain about the hygiene problem but he asked me to tell the cleaning department myself as this was not his department to handle this! Finally he agreed to change the same type of room but we need to pack everything that morning and moved all luggages ourselves.
Stayed 1 night in Aug 2024

8/10 Good

Lynn

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient close to transportation and dining options.
Stayed 3 nights in Aug 2024

8/10 Good

Suet Li

Stayed 2 nights in Aug 2024

10/10 Excellent

Kit Leng

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

10/10 Excellent

ching-yu

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I would like to stay in this hotel again
Great location nice service .Moderately sized room,nice hot spring pooi.
Stayed 2 nights in Aug 2024

10/10 Excellent

hongguk

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
good!!!
Stayed 2 nights in Jul 2024

10/10 Excellent

Fumihiro

Stayed 1 night in Jul 2024

6/10 Okay

hannah

Travelled with group
Liked: Cleanliness, staff & service, room comfort
Busy inner city area hotel
It’s a value tier hotel with helpful staff. Do note the fridge has button issue and the laundry status shown on TV isn’t accurate. The renovation didn’t include updating charging outlets, the room feels very early 90’s.
Stayed 2 nights in Jul 2024

10/10 Excellent

Hoang

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel, clean mordern and great location. Sky Spa and Sauna are free and must use, very clean and organize.
Stayed 1 night in Jul 2024

10/10 Excellent

WING SZE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Candeo Hotels Kumamoto
spacious and comfortable room, convenient location.
Stayed 1 night in Jul 2024

10/10 Excellent

Darren

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was an excellent hotel stay for our family. The hotel is very quiet, clean, and the staff was very helpful and professional. I would highly recommend for families with small children (though be aware the spa is a no-clothing spa). The location is near a walkable street mall and public tram stop.
Stayed 2 nights in Jul 2024

10/10 Excellent

Tsz Chui

Stayed 2 nights in Mar 2024

10/10 Excellent

Shang-Chun

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Shang-Chun

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent room experience
Very wide and comfortable. I can open 3 big luggages at the corner of room. Close to Kumamoto castle and shopping street.
Stayed 1 night in Jul 2024

10/10 Excellent

HSIAO-CHI

Travelled with family
來熊本住宿的好選擇
飯店很新,距離市電辛島站走路約3分鐘交通方便,有大浴場!周邊有一家新開的購物中心!
Stayed 1 night in Jul 2024

8/10 Good

Kwanghee

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2024

8/10 Good

Lisan

Travelled with group
Liked: Cleanliness, staff & service, room comfort
Problems with washer and dryer! My clothes not clean and dry properly.
Stayed 2 nights in Jun 2024

10/10 Excellent

chikama

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

10/10 Excellent

RavioliRavioli

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Jun 2024

10/10 Excellent

Manuel

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel with an Onsen
Stayed 4 nights in Jun 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2024