The New Hotel Kumamoto

3.5 star property
Kumamoto hotel in Nishi Ward with 24-hour front desk and restaurant
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for The New Hotel Kumamoto

Lobby lounge
City view from property
Exterior
Lobby lounge
Desk, iron/ironing board, free WiFi, bed sheets

Reviews

8.8 out of 10

Excellent

Guests liked:

Clean rooms, friendly staff, spacious rooms

Popular amenities

  • Air conditioning
    Air conditioning
  • Breakfast available
    Breakfast available
  • 24/7 front desk
    24/7 front desk
  • Laundry
    Laundry
  • Free WiFi
    Free WiFi
  • Restaurant
    Restaurant
The price is AU$105
includes taxes & fees
11 Dec - 12 Dec

Room options

Available filters for rooms
Showing 44 of 44 rooms

Executive Twin (Luxury Floor),2 double beds, for 2-5 people use, Non Smoking

Highlights

Air conditioning
Heating
Fridge
Flat-screen TV
Bidet
Private bathroom
Hairdryer
Shower/bath combination
  • 39.6 sq m
  • Sleeps 5
  • 2 Double Beds and 1 Single Sofa Bed

Deluxe Twin Room, Multiple Beds, Non Smoking (For 2-5 people use)

Highlights

Air conditioning
Heating
Fridge
Flat-screen TV
Bidet
Private bathroom
Hairdryer
Shower/bath combination
  • 35 sq m
  • Sleeps 5
  • 2 Double Beds and 1 Single Sofa Bed

Japanese Western Style Room Non-Smoking

Highlights

Air conditioning
Heating
Fridge
Flat-screen TV
Bidet
Private bathroom
Hairdryer
Shower/bath combination
  • 49 sq m
  • Sleeps 8
  • 2 Single Beds and 3 Single Futons

Superior Double Room, Non Smoking

Highlights

Air conditioning
Heating
Fridge
Flat-screen TV
Bidet
Private bathroom
Hairdryer
Shower/bath combination
  • 24 sq m
  • Sleeps 4
  • 1 King Bed

Comfort Double Room, Non Smoking

Highlights

Air conditioning
Heating
Fridge
Flat-screen TV
Bidet
Private bathroom
Hairdryer
Shower/bath combination
  • 18 sq m
  • Sleeps 3
  • 1 Double Bed

Superior Twin Room, Non Smoking

Highlights

Air conditioning
Heating
Fridge
Flat-screen TV
Bidet
Private bathroom
Hairdryer
Shower/bath combination
  • 25 sq m
  • Sleeps 4
  • 2 Large Single Beds OR 1 Single Bed

ONE Suite 01 (Luxury Floor),2 double beds, for 2-5 people use, Non Smoking

Highlights

Air conditioning
Heating
Fridge
Flat-screen TV
Bidet
Private bathroom
Hairdryer
Shower/bath combination
  • 52.7 sq m
  • Sleeps 5
  • 2 Double Beds and 1 Single Sofa Bed

Japanese Western Style Room, Non Smoking (Cleaning once 3 nights)

Highlights

Air conditioning
Heating
Fridge
Flat-screen TV
Bidet
Private bathroom
Hairdryer
Shower/bath combination
  • 49 sq m
  • Sleeps 8
  • 2 Single Beds and 3 Single Futons

Triple Room, Non Smoking (Cleaning once 3 nights)

Highlights

Air conditioning
Heating
Fridge
Flat-screen TV
Bidet
Private bathroom
Hairdryer
Shower/bath combination
  • 29 sq m
  • Sleeps 5
  • 2 Large Single Beds and 1 Single Bed

Superior Twin (Luxury Floor), for 1-4 people use, Non Smoking

Highlights

Air conditioning
Heating
Fridge
Flat-screen TV
Bidet
Private bathroom
Hairdryer
Shower/bath combination
  • 30.4 sq m
  • Sleeps 4
  • 2 Double Beds

Superior Twin Room, Non Smoking (Cleaning once 3 nights)

Highlights

Air conditioning
Heating
Fridge
Flat-screen TV
Bidet
Private bathroom
Hairdryer
Shower/bath combination
  • 25 sq m
  • Sleeps 4
  • 2 Large Single Beds OR 1 Single Bed

Life style Superior Twin for 1-3 people use, Non Smoking

Highlights

Air conditioning
Heating
Fridge
Flat-screen TV
Bidet
Private bathroom
Hairdryer
Shower/bath combination
  • 23.6 sq m
  • Sleeps 3
  • 2 Large Single Beds and 1 Single Sofa Bed

King Double for 1-3 people use, Non Smoking

Highlights

Air conditioning
Heating
Fridge
Flat-screen TV
Bidet
Private bathroom
Hairdryer
Shower/bath combination
  • 27.6 sq m
  • Sleeps 3
  • 1 King Bed and 1 Single Sofa Bed

Superior Double Room, Non Smoking (Cleaning once 3 nights)

Highlights

Air conditioning
Heating
Fridge
Flat-screen TV
Bidet
Private bathroom
Hairdryer
Shower/bath combination
  • 24 sq m
  • Sleeps 4
  • 1 King Bed

Comfort Double Room, Non Smoking (Cleaning once 3 nights)

Highlights

Air conditioning
Heating
Fridge
Flat-screen TV
Bidet
Private bathroom
Hairdryer
Shower/bath combination
  • 18 sq m
  • Sleeps 3
  • 1 Double Bed

ONE Suite 02 (Luxury Floor),2 double beds, for 2-4 people use, Non Smoking

Highlights

Air conditioning
Heating
Fridge
Flat-screen TV
Bidet
Private bathroom
Hairdryer
Shower/bath combination
  • 55.4 sq m
  • Sleeps 4
  • 2 Double Beds

Moderate Double Room Non-Smoking (Cleaning once 3 nights)

Highlights

Air conditioning
Heating
Fridge
Flat-screen TV
Bidet
Private bathroom
Hairdryer
Shower/bath combination
  • 23 sq m
  • Sleeps 4
  • 1 Double Bed

Deluxe Twin (Luxury Floor),2 double beds, for 2-5 people use, Non Smoking

Highlights

Air conditioning
Heating
Fridge
Flat-screen TV
Bidet
Private bathroom
Hairdryer
Shower/bath combination
  • 35 sq m
  • Sleeps 5
  • 2 Double Beds and 1 Single Sofa Bed

Moderate Double Room Non-Smoking

Highlights

Air conditioning
Heating
Fridge
Flat-screen TV
Bidet
Private bathroom
Hairdryer
Shower/bath combination
  • 23 sq m
  • Sleeps 4
  • 1 Double Bed

Triple Room, Non Smoking

Highlights

Air conditioning
Heating
Fridge
Flat-screen TV
Bidet
Private bathroom
Hairdryer
Shower/bath combination
  • 29 sq m
  • Sleeps 5
  • 2 Large Single Beds and 1 Single Bed

Deluxe Family ,2 double beds, for 2-5 people use, Non Smoking

Highlights

Air conditioning
Heating
Fridge
Flat-screen TV
Bidet
Private bathroom
Hairdryer
Shower/bath combination
  • 29.1 sq m
  • Sleeps 5
  • 2 Double Beds and 1 Single Sofa Bed

Life style Comfort Double for 1-2 people use, Non Smoking

Highlights

Air conditioning
Heating
Fridge
Flat-screen TV
Bidet
Private bathroom
Hairdryer
Shower/bath combination
  • 17.5 sq m
  • Sleeps 2
  • 1 Double Bed

King Double (Luxury Floor), for 1-2 people use, Non Smoking

Highlights

Air conditioning
Heating
Fridge
Flat-screen TV
Separate bedroom
Bidet
Private bathroom
Hairdryer
  • 25.5 sq m
  • Sleeps 2
  • 1 King Bed

Comfort Twin Room, Non Smoking (1-2 pax use)

Highlights

Air conditioning
Heating
Fridge
Flat-screen TV
Bidet
Private bathroom
Hairdryer
Shower/bath combination
  • 17.5 sq m
  • Sleeps 2
  • 2 Single Beds

Superior Twin Room-Non-Smoking

  • Sleeps 3
  • 2 Single Beds

Japanese-Western style room

  • Sleeps 5
  • 2 Single Beds

Comfort Double Room -Non Smoking

  • Sleeps 2
  • 1 Double Bed

Superior Double Room

  • Sleeps 2
  • 1 King Bed

Moderate Double Room

  • Sleeps 2
  • 1 Double Bed

Corner Twin Room with Extra Bed-Non-Smoking

  • Sleeps 4
  • 2 Single Beds

【NEW】Semi-Double

  • Sleeps 2
  • 1 Double Bed

【NEW】ONE Suite 02 (Luxury Floor)

  • Sleeps 4
  • 2 Double Beds

【NEW】Comfort Twin

  • Sleeps 2
  • 2 Single Beds

【NEW】Executive Twin (Luxury Floor)

  • Sleeps 5
  • 2 Double Beds

【NEW】Deluxe Twin

  • Sleeps 5
  • 2 Double Beds

【NEW】ONE Suite 01 (Luxury Floor)

  • Sleeps 5
  • 2 Double Beds

【NEW】Amazing Suite

  • Sleeps 4
  • 2 Double Beds

【NEW】Life Style Superior Twin

  • Sleeps 3
  • 2 Double Beds

【NEW】King

  • Sleeps 3
  • 1 King Bed

【NEW】King (Luxury Floor)

  • Sleeps 2
  • 1 King Bed

【NEW】Superior Twin (Luxury Floor)

  • Sleeps 5
  • 2 Double Beds

【NEW】Deluxe Family

  • Sleeps 5
  • 2 Double Beds

【NEW】Deluxe Twin (Luxury Floor)

  • Sleeps 5
  • 2 Double Beds

【NEW】Life Style Comfort Double

  • Sleeps 2
  • 1 Double Bed

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About the area

Map
1-13-1 Kasuga, Kumamoto, Kumamoto-ken, 860-0047

What's nearby

  • Kumamoto Station Tourist Information Center - 3 min walk - 0.3 km
  • Kumamoto-jo Hall - 2 min drive - 1.9 km
  • Sakura Machi Kumamoto - 2 min drive - 2.0 km
  • Kumamoto Castle - 3 min drive - 3.1 km
  • Kumamoto City Hall - 3 min drive - 3.2 km

Getting around

  • Kumamoto Station - 2 min walk
  • Kumamoto (KMJ) - 22 min drive

Restaurants

  • ‪菅乃屋 - ‬3 min walk
  • ‪天草HERO鮨牛深丸熊本駅店 - ‬6 min walk
  • ‪モスバーガー - ‬4 min walk
  • ‪みのりみのる みのる食堂 アミュプラザくまもと店 - ‬5 min walk
  • ‪SEATTLE'S BEST COFFEE JR熊本店 - ‬3 min walk

About this property

The New Hotel Kumamoto

Hotel near Kumamoto Castle
Take advantage of a free daily manager's reception, dry cleaning/laundry services and a restaurant at The New Hotel Kumamoto. In addition to a bar, guests can connect to free in-room WiFi.
Other perks at this hotel include:
  • Cooked-to-order breakfast (surcharge), bike hire and coffee/tea in reception
  • A ballroom, a 24-hour front desk and a vending machine
  • A lift, a front desk safe and a banquet hall
  • Guest reviews say great things about the helpful staff and location
Room features
All 123 rooms have comforts such as air conditioning, as well as amenities such as free WiFi. Guest reviews highly rate the cleanliness rooms at the property.
Extra conveniences in all rooms include:
  • Bathrooms with bidets and shower/bath combinations
  • Fridges, heating and housekeeping

Languages

English, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • No on-site parking available

Food and drink

  • Daily cooked-to-order breakfast available 7 AM to 10 AM for a fee: JPY 2,420 for adults and JPY 1,210 for children
  • A restaurant
  • Coffee and tea in common areas
  • Free daily manager's reception

Restaurants on site

  • Fontana
  • LOBBY BAR ANDO

Family friendly

  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (on request)

Business services

  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • Lift

More

  • Ballroom
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • Flat-screen TV with cable/satellite channels

Food and drink

  • Refrigerator

More

  • Air conditioning
  • Desk
  • Heating
  • Iron/ironing board on request
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Renovations and closures

The property will be renovating from 30 July 2024 to 30 April 2025 (completion date subject to change). The following areas are affected:
  • One of the dining venues
  • Meeting facilities
  • Selected guestrooms
During renovations, the hotel will make every effort to minimise noise and disturbance.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for JPY 3630 per night.
Cots (infant beds) are not available

Payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: from approximately JPY 2420 for adults and from JPY 1210 for children
  • Rollaway bed fee: JPY 3630 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a security system and window guards

We should mention

The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file

Property is also known as

Hotel New Otani Kumamoto
New Otani Hotel Kumamoto
New Otani Kumamoto
New Hotel Kumamoto
New Kumamoto
The New Hotel Kumamoto Hotel
The New Hotel Kumamoto Kumamoto
The New Hotel Kumamoto Hotel Kumamoto

Frequently asked questions

Is The New Hotel Kumamoto pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at The New Hotel Kumamoto?

As of 22 Nov 2024, prices found for a 1-night stay for 2 adults at The New Hotel Kumamoto on 11 Dec 2024 start from AU$104.91, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at The New Hotel Kumamoto?

This property doesn't offer parking.

What time is check-in at The New Hotel Kumamoto?

Check-in start time: 3:00 PM; check-in end time: midnight. After-hours check-in is not available.

What time is check-out at The New Hotel Kumamoto?

Checkout is at 11:00 AM.

Where is The New Hotel Kumamoto located?

Located in Nishi Ward, this hotel is steps away from Kumamoto Shintoshin Plaza and Kumamoto Station Tourist Information Center. Amu Plaza Kumamoto and Kitaoka Nature Park are also within 15 minutes. Kumamoto Station is only a 2-minute walk.

The New Hotel Kumamoto Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 454 out of 956 reviews" "
Rating 8 - Good. 377 out of 956 reviews" "
Rating 6 - Okay. 91 out of 956 reviews" "
Rating 4 - Poor. 27 out of 956 reviews" "
Rating 2 - Terrible. 7 out of 956 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

NANCY

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Booked primarily because it is close to jr station. Downside after 8pm nothing nearby open except family mart inside station. Staff were great. Assisted filling out the luggage transfer form and retrieving card when I locked my self out while checking out. Bed is firm and comfortable. Ac can be controlled. Shower press is great

4/10 Poor

jacquelyn, Vallejo

Stayed 3 nights in Oct 2024

8/10 Good

HENRY

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to train and bus stations.
Stayed 3 nights in Oct 2024

10/10 Excellent

Jason T

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful
Stayed 1 night in Sep 2024

6/10 Okay

Ajith

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really old carpeting and facilities. Had a really dusty old smell
Stayed 1 night in Sep 2024

10/10 Excellent

CHENG-KAI

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Alex

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

10/10 Excellent

JUICHEN

Stayed 3 nights in Aug 2024

10/10 Excellent

Wai Lim William

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very close to train station
Very close to Kumamoto station, just 4 mins walking distance. Clean but a bit old in renovation. Small TV
Stayed 1 night in Jul 2024

10/10 Excellent

Chung Wing Victor

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

10/10 Excellent

Ryuto

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
3 minutes from JR Kumamoto station by foot. Very convenient for transportation and to catch a cab.
Stayed 2 nights in Jul 2024

8/10 Good

Verified traveller

Liked: Cleanliness
地図で見るより駅近で熊本空港へのリムジンバス乗り場が目の前で良かったです 連泊清掃なしは良いけれど2日目の水やアメニティは部屋に戻った後に必要ならフロントまでもらいに行かないといけないのは不便。アメニティはともかく水はバスタオルや寝巻きと一緒に配布しても良いのでは?と思いました。ちなみに一泊目に寝巻きがなく用意のないホテルなんだと思ったけど2日目はタオルセットと一緒に配布されました。
Stayed 1 night in Jun 2024

10/10 Excellent

Junichi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

10/10 Excellent

Siu Hong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2024

10/10 Excellent

Kento

Stayed 2 nights in May 2024

10/10 Excellent

Kyeng sik

Stayed 1 night in May 2024

10/10 Excellent

HUNG FAI

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very close to station.
Stayed 2 nights in May 2024

10/10 Excellent

Michael

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2024

4/10 Poor

Brian

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Great location, and comfortable beds for a quick stopover and visit to Kumamoto castle. Filthy carpet, outdated bathroom even on renovated 9th floor.
Stayed 1 night in May 2024

8/10 Good

MINGCHUN

Stayed 1 night in Apr 2024

8/10 Good

Zengyi, Calgary

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is located next to Kumamoto station. Transportation is very easy both locally and going to other places. There are many restaurants inside the station with lots of dining options. Like it.
Stayed 1 night in Apr 2024

10/10 Excellent

Mengtung

Stayed 3 nights in Apr 2024

8/10 Good

araki

Stayed 1 night in Apr 2024

10/10 Excellent

Wai Chow

Stayed 1 night in Apr 2024