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"There is a Biiiiig room for improvement - area is lovely just requires more"

"This review is specifically for the “penthouse” suite with the private bathroom. We were very disappointed to arrive to find the bathroom filthy and clearly used and not cleaned. I’m assuming one of the guests from the downstairs rooms with the shared bathrooms had found it and been using it, but the management really should have checked before we arrived. We bought cleaning wipes at the market and cleaned the bathroom as best we could. Also the mattress was so old and worn out that you could see the springs through the sheet. We layered two duvets under the sheet to even be able to sleep on it. Their dogs barked nonstop for hours, from the time we arrived til late into the night. Breakfast was good and the room was huge. It’s a shame because the place has a lot of potential and could be really nice, but is just very poorly managed. Certainly not worth the $100/night price tag. Perhaps fine if you’re paying $18 for the rooms downstairs with the shared bathroom."

"Although the property gave me an upgrade the room was very cold because “ the heating doesn’t come on till October” They offered more blankets but no small heater etc. The breakfast was good and the views from the Hotel Restaurant of the Caucuses Mountains were great. There were no tea & coffee making facilities in my room, however they did give me one complementary cup of tea. The wifi kept dropping out. As a solo traveller I enjoy a good internet connection"

"Honestly, the place was beautiful. But whay truly made our experience memorable was the wonderful staff that welcomed us warmly and treated us with so much kindness. Also a big plus are the dogs Fran and Chardonnay. Georgians truly are so kind!"

"We had a wonderful stay at the hotel is beautiful and brand new. The only problem we had is the restaurant that took very long time to get our food and I mean two hours long. "

"Great facility, staff could do better in terms of service mind, room was perfect and clean."