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Arashiyama Benkei

4.0 star property
Boardwalk/promenade Kyoto ryokan in Arashiyama with 20 restaurants
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Photo gallery for Arashiyama Benkei

View from property
Modern Premium Suite, Maisonette Type, Garden View (90sqm)
Modern Premium Suite, Garden View (90sqm) | Bathroom
Japanese Room (12 tatami mats)
Hot springs

Reviews

9.6 out of 10

Exceptional

Popular amenities

  • Breakfast available
    Breakfast available
  • Laundry
    Laundry
  • Housekeeping
    Housekeeping
  • Parking included
    Parking included
  • Air conditioning
    Air conditioning
  • Free WiFi
    Free WiFi

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Japanese Room (15 tatami mats)

Japanese Room (15 tatami mats)

Japanese Room (15 tatami mats)

Highlights

Air conditioning
Fridge
Flat-screen TV
Spring-water bath
Rainfall showerhead
Private bathroom
Toilet with electronic bidet
Hairdryer
  • 44.62 sq m
  • Sleeps 2
  • 3 Single Futons

View all photos for Modern Premium Suite, Garden View (90sqm)

Modern Premium Suite, Garden View (90sqm) | Living area

Modern Premium Suite, Garden View (90sqm)

Highlights

Garden
Separate dining area
Individually furnished
Individually decorated
Private hot tub
Air conditioning
Kitchen
Full-sized fridge/freezer
  • 81.4 sq m
  • Sleeps 3
  • 2 Double Beds

View all photos for Modern Premium Suite, Maisonette Type, Garden View (90sqm)

Modern Premium Suite, Maisonette Type, Garden View (90sqm)

Modern Premium Suite, Maisonette Type, Garden View (90sqm)

Highlights

Garden
Separate dining area
Individually furnished
Individually decorated
Private hot tub
Air conditioning
Kitchen
Full-sized fridge/freezer
  • 90 sq m
  • Sleeps 3
  • 2 Double Beds and 2 Large Single Futons

View all photos for Japanese Suite with Private Open-Air Bath, Garden View

In-room safe, free WiFi, bed sheets

Japanese Suite with Private Open-Air Bath, Garden View

Highlights

Air conditioning
Fridge
Flat-screen TV
Separate bedroom
Spring-water bath
Rainfall showerhead
Private bathroom
Toilet with electronic bidet
  • 33.88 sq m
  • Sleeps 3
  • 5 Single Futons

View all photos for Japanese Suite with Private Open-Air Bath, River View

Japanese Suite with Private Open-Air Bath, River View

Japanese Suite with Private Open-Air Bath, River View

Highlights

Air conditioning
Fridge
Flat-screen TV
Separate bedroom
Spring-water bath
Rainfall showerhead
Private bathroom
Toilet with electronic bidet
  • 50.41 sq m
  • River view
  • Sleeps 3
  • 5 Single Futons

View all photos for Japanese Room (12 tatami mats)

Japanese Room (12 tatami mats)

Japanese Room (12 tatami mats)

Highlights

Air conditioning
Fridge
Flat-screen TV
Separate bath and shower
Private bathroom
Deep-soaking bath
Toilet with electronic bidet
Hairdryer
  • 20 sq m
  • Sleeps 2
  • 4 Single Futons

Japanese Room (12 tatami mats, 1F)

Highlights

Air conditioning
Flat-screen TV
Private bathroom
Toilet with electronic bidet
Hairdryer
Electric kettle
Free bottled water
In-room safe
  • 20 sq m
  • Sleeps 2
  • 2 Single Futons

Japanese Room (12 tatami mats, 2F)

Highlights

Air conditioning
Flat-screen TV
Private bathroom
Toilet with electronic bidet
Hairdryer
Electric kettle
Free bottled water
In-room safe
  • 20 sq m
  • Sleeps 2
  • 2 Single Futons

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Air conditioning
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8.8 out of 10, Excellent, (219)
The price is AU$577
includes taxes & fees
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About the area

Map
34 Susukinobanba-cho Saga-tenryuji, Ukyo-ku, Kyoto, Kyoto, 616-8385

What's nearby

  • Arashiyama Onsen - 1 min walk - 0.0 km
  • Togetsukyo Bridge - 4 min walk - 0.4 km
  • Arashiyama Monkey Park Iwatayama - 8 min walk - 0.7 km
  • Arashiyama Bamboo Grove - 10 min walk - 0.9 km
  • Bamboo Forest Street - 11 min walk - 0.9 km

Getting around

  • Arashiyama Station - 4 min walk
  • Saga-Arashiyama Station - 11 min walk
  • Osaka (KIX-Kansai Intl.) - 104 min drive

Restaurants

  • ‪嵐山よしむら - ‬2 min walk
  • ‪Arabica Arashiyama - ‬2 min walk
  • ‪OBU CAFE - ‬4 min walk
  • ‪京翠嵐 - ‬4 min walk
  • ‪パンとエスプレッソと嵐山庭園 - ‬3 min walk

About this property

Arashiyama Benkei

Upscale ryokan near Arashiyama Bamboo Grove
At Arashiyama Benkei, you can look forward to an indoor mineral hot spring (onsen), a terrace and a garden. Be sure to enjoy a meal at any of the 20 on-site restaurants. Stay connected with free in-room WiFi, and guests can find other amenities, such as dry cleaning/laundry services.
Additional perks include:
  • Free self-parking
  • Local cuisine breakfast (surcharge), a free local area shuttle and hot springs on-site
  • An electric car charging station, wedding services and free newspapers
Room features
All guest rooms at Arashiyama Benkei offer comforts, such as air conditioning, in addition to amenities, such as free WiFi and safes.
Other conveniences in all rooms include:
  • Toilets with electronic bidets, hairdryers and toothbrushes and toothpaste
  • Electric kettles, heating and daily housekeeping

Languages

Chinese (Mandarin), English, Japanese, Korean

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free area shuttle
  • Area shuttle
  • Free train station pick-up and drop-off shuttle
  • Free self parking on site
  • Limited on-site parking

Food and drink

  • Daily local cuisine breakfast available 7:30 AM to 9:30 AM for a fee: JPY 3,300 for adults and JPY 3,300 for children
  • 20 restaurants

Family friendly

  • Free area shuttle

Conveniences

  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Outdoors

  • Garden
  • On a river
  • On the boardwalk/promenade
  • Terrace

Spa

  • Hot springs
  • Indoor mineral hot springs (onsen)
  • Outdoor mineral hot springs (onsen)
  • Public bath open from 6:00 AM - midnight
  • Separate men/women areas in public bath
  • Yukata (Japanese robes)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Well-lit path to entrance

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Toilet with electronic bidet
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Electric kettle
  • Free bottled water

More

  • Air conditioning (climate-controlled)
  • Heating (climate-controlled)
  • Safe
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 7 PM
Late check-in subject to availability

Check-out

Check-out before 11:00 AM

Special check-in instructions

This property offers transfers from the train station; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
There is no front desk at this property
Guests must contact the property in advance for check-in instructions; access will be through a private entrance
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 7 PM please contact the property in advance using the information on the booking confirmation
For more details, please contact the property using the information on the booking confirmation
All restaurants at the property require guests to pre-book breakfast service 1 day in advance, and pre-book dinner service 3 days in advance. Meal requests for guests without restaurant reservations cannot be accommodated.

Access methods

Private entrance

Pets

Pets not allowed

Children and extra beds

Children are welcome

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A city tax may be collected at the property. The city tax ranges from JPY 200–1,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A bathing tax, collected at the property, may be charged. The bathing tax applies to properties with hot springs and ranges from JPY 150-500 per person, per night based on local regulations. Please note that further exemptions may apply.

We have included all charges provided to us by the property.

Optional extras

  • Fee for local cuisine breakfast: from approximately JPY 3300 for adults and from JPY 3300 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Additional fees may apply to children for items such as extra bedding and meals.

We should mention

This property does not have any lifts
Reservations are required for private bath/onsen; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Please note that some properties do not permit guests with tattoos to use the on-site public bathing facilities
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Arashiyama Benkei
Arashiyama Benkei Inn
Arashiyama Benkei Inn Kyoto
Arashiyama Benkei Kyoto
Benkei Arashiyama
Arashiyama Benkei Hotel Kyoto
Benkei Inn
Arashiyama Benkei Kyoto
Arashiyama Benkei Ryokan
Arashiyama Benkei Ryokan Kyoto

Frequently asked questions

Is Arashiyama Benkei pet-friendly?

No, pets are not allowed at this property.

How much is parking at Arashiyama Benkei?

Self-parking is free at this property.

What time is check-in at Arashiyama Benkei?

Check-in start time: 3:00 PM; check-in end time: 7 PM. Late check-in is available during limited hours.

What time is check-out at Arashiyama Benkei?

Checkout is at 11:00 AM.

Where is Arashiyama Benkei located?

Located in Arashiyama, this ryokan is within a 10-minute walk of Arashiyama Onsen and Arashiyama Bamboo Grove. Tenryu-ji Temple and Togetsukyo Bridge are also within 5 minutes. Arashiyama Station is only a 4-minute walk and Randen-saga Station is 10 minutes.

Arashiyama Benkei Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 140 out of 179 reviews" "
Rating 8 - Good. 32 out of 179 reviews" "
Rating 6 - Okay. 5 out of 179 reviews" "
Rating 4 - Poor. 2 out of 179 reviews" "
Rating 2 - Terrible. 0 out of 179 reviews" "

9.8/10

Cleanliness

9.8/10

Staff & service

9.8/10

Amenities

9.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a fantastic traditional experience. Made me feel very comfortable experiencing traditional hospitality. Was able to take advantage of a private Onsen.
Stayed 1 night in Jan 2020

6/10 Okay

CS

Travelled with family
Liked: Cleanliness, staff & service
Great location and views. Restaurant is incredible. Property is feeling a little aged, needs some serious refreshing. Concierge service was mixed.
Stayed 1 night in Dec 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was an older building which could have used some updating. All the same it was well maintained and the staff were phenomenal. We took the kaiseki dinner in the evening and it was IMMACULATE. Same goes for the Japanese style breakfast in the morning. I wasn’t allowed to use the public baths as I have visible tattoos but the private bath was adequate. They use a small amount of chlorine in the water which I wasn’t expecting but I suppose it makes sense. If you’re looking for a traditional style ryokan look no further. A lot of places tout themselves as “international” ryokans to foreigners and they’re just regular hotels with a bathtub - don’t be fooled. The high price is worth the night for the experience.
Stayed 1 night in Dec 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a beautifully and perfectly located property and the food was excellent too
Stayed 2 nights in Nov 2019

10/10 Excellent

Susan, Sacramento, CA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The nine course, two hour dinner in a private room was amazing! The location was exceptional as well—close to the bamboo forest, temples, and Monkey Park. A great coffee shop on the corner (ryokan only serves tea!) A fabulous experience. Highly recommend.
Stayed 1 night in Oct 2019

10/10 Excellent

Ms.Wang, Singapore

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were travelling with a 3 month old baby and appreciated the excellent service from the staff to accommodate our requests. Great location with scenic views from our room.
Stayed 1 night in Oct 2019

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The service here was amazing. The fantastic staff make you feel welcome from the moment you step in the door and ensure you are well looked after throughout the stay. The onsen was great and kept in very good condition.
Stayed 1 night in Sep 2019

10/10 Excellent

Verified traveller

Stayed 2 nights in Sep 2019

10/10 Excellent

Kuan hsun

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was very wonderful for the quality of service
Overall, hotel was so good for my family to stay With. I would like to choice this hotel again:)
Stayed 2 nights in Sep 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2019

10/10 Excellent

Yeung

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful experience! Will come back again
Stayed 2 nights in Aug 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location! Great food! Great people! Great!
Stayed 2 nights in Aug 2019

10/10 Excellent

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing experience, traditional Japanese experience, beautiful view, hot spring in the room and staff is just great.
Stayed 1 night in Aug 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the Ryokan, loved the atmosphere, loved the ambience, loved the staff friendliness, loved the dinner menu - but will stay away from seafood for a while after this as we had an extensive seafood menu which was excellent, but we over-indulged
Stayed 1 night in Jul 2019

10/10 Excellent

SCJ

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I cannot say enough good things about this place. Everything from the service, food, ambiance is exceptional. The staff go above and beyond to meet your needs. I hope I will be fortunate enough to have the opportunity to come back someday. Truly the highlight of my family’s recent trip to Japan.
Stayed 2 nights in Jun 2019

10/10 Excellent

McArthur, Baltimore

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A beautiful setting along the river (try and get river view), with very attentive staff. We only had breakfast which was very nicely presented, and both Japanese and Western were excellent. One slight drawback is that there is essentially nothing open outside the Ryokan after 6pm. No restaurants and very few shops, so plan to eat early. There is a train stop very convenient.
Stayed 2 nights in May 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very personable and polite staff. Beautiful river view from room. We got the large room. The beds were comfortable. Room was always clean. The food was great. This is a real traditional ryokan experience. Great part of Kyoto. Close to monkey park, shops and restaurants.
Stayed 3 nights in May 2019

10/10 Excellent

M.L.

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing stay at this lovely ryokan. The staff were welcoming and accommodating. I had a lovely, memorable, and relaxing experience here during my one-night stay. Thank you!
Stayed 1 night in Apr 2019

10/10 Excellent

Verified traveller

Stayed 1 night in Apr 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Apr 2019

10/10 Excellent

Leo

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Without a doubt, this ryokan was a highlight of our two-week trip. Immaculate, traditional, with an unimaginable attaention to every detail. Real experience of traditional luxory.
Stayed 1 night in Apr 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was beyond amazing, the food they serve was unique and amazing. I took my mother on her first trip to Japan and she was so happy to stay here.
Stayed 1 night in Apr 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff and meals were excellent. The view from our room was amazing, too. We were very happy with our stay here. Would have liked coffee that we could make in the room early since the kitchen does not open until 7 :)
Stayed 2 nights in Apr 2019

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing Japanese experience
We stayed two nights in the room with the private onsen and massage chair. The staff was so amazingly attentive to our every need and accommodated our request for an in-room dinner to celebrate our anniversary. They even gifted us a set of tea cups to celebrate. The onsen was amazing to have in the room and the room had a peaceful and quiet view of the riverfront. The traditional Japanese breakfast experience in the provided socks, pajamas and robes was also a must-do. The floor beds were not a problem and quite comfortable and the staff was very quick to set up and take down the room each morning and night in a way that did not disturb your day. The location is in walking distance to the bamboo forest and other nearby tourist sites but far enough away from the crowds. We recommend staying here if you want a truly relaxing and traditional Japanese experience that is convenient to the sites and shopping/eats in the area.
Stayed 2 nights in Mar 2019

General hotel information

Check-In Time
3:00 PM
Check-Out Time
11:00 AM
Star Rating
4.0
Address
34 Susukinobanba-cho Saga-tenryuji, Ukyo-ku, Kyoto