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Rakuten STAY Kyoto Station

2.5 star property
Hotel in Kyoto, steps from Kawaramachi Street
your current months are November, 2024 and December, 2024.
November 2024
December 2024

Photo gallery for Rakuten STAY Kyoto Station

Exterior
Standard Twin Room, Non Smoking
Standard Twin Room, Non Smoking | View from room
View from room
Standard Twin Room, Non Smoking | Bathroom

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Air conditioning
    Air conditioning
  • Free WiFi
    Free WiFi

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Twin Room, Non Smoking (with Projector)

Twin Room, Non Smoking (with Projector)

Twin Room, Non Smoking (with Projector)

Highlights

Air conditioning
Flat-screen TV
Blackout curtains
Toilet with electronic bidet
Separate bath and shower
Private bathroom
Hairdryer
Electric kettle
  • 18.99 sq m
  • City view
  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Twin Room, Non Smoking

Standard Twin Room, Non Smoking

Standard Twin Room, Non Smoking

Highlights

Air conditioning
Flat-screen TV
Blackout curtains
Toilet with electronic bidet
Separate bath and shower
Private bathroom
Hairdryer
Electric kettle
  • 20.61 sq m
  • City view
  • Sleeps 2
  • 2 Single Beds

View all photos for Barrier Free Semi-Double Room, Single Use, Non Smoking

Barrier Free Semi-Double Room, Single Use, Non Smoking

Barrier Free Semi-Double Room, Single Use, Non Smoking

Highlights

Air conditioning
Flat-screen TV
Blackout curtains
Toilet with electronic bidet
Shower/bath combination
Private bathroom
Hairdryer
Electric kettle
  • 18.99 sq m
  • City view
  • Sleeps 1
  • 1 Large Single Bed

View all photos for Standard Twin Room Non smoking

Blackout curtains, iron/ironing board, free WiFi, bed sheets

Standard Twin Room Non smoking

  • Sleeps 2
  • 2 Single Beds

View all photos for Barrier Free Semi Double Room

Blackout curtains, iron/ironing board, free WiFi, bed sheets

Barrier Free Semi Double Room

  • Sleeps 1
  • 1 Double Bed

View all photos for Twin Room with Projector Non smoking

Blackout curtains, iron/ironing board, free WiFi, bed sheets

Twin Room with Projector Non smoking

  • Sleeps 2
  • 2 Single Beds

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About the area

Map
15 Higashikujo Higashiiwamotocho, Minami Ward, Kyoto, Kyoto, 601-8006

What's nearby

  • Kawaramachi Street - 1 min walk
  • Kyoto Station Building - 9 min walk
  • Kyoto Tower - 11 min walk
  • Kiyomizu Temple - 4 min drive
  • Nishiki Market - 5 min drive

Getting around

  • Kyoto Station - 4 min walk
  • Kujo Station - 11 min walk
  • Osaka (ITM-Itami) - 47 min drive

Restaurants

  • ‪本家第一旭 たかばし本店 - ‬7 min walk
  • ‪新福菜館本店 - ‬7 min walk
  • ‪Pダイニング アバンティ店 - ‬6 min walk
  • ‪ほらほら - ‬6 min walk
  • ‪SCALAE - ‬8 min walk

About this property

Rakuten STAY Kyoto Station

Hotel near Kawaramachi Street
A short walk from Kyoto Tower, Rakuten STAY Kyoto Station has plenty to offer. Stay connected with free in-room WiFi.
Other perks at this hotel include:
  • Smoke-free property and a lift
  • Guest reviews speak highly of the helpful staff
Room features
All guest rooms at Rakuten STAY Kyoto Station feature comforts, such as air conditioning, in addition to
Other conveniences in all rooms include:
  • Bathrooms with toilets with electronic bidets and hairdryers
  • 43-inch flat-screen TVs with Netflix, Hulu and streaming services
  • Digital channels, electric kettles and heating

Languages

Chinese (Mandarin), English, Japanese, Korean

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Conveniences

  • Limited-hour front desk

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lever door handles
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible public bathroom

More

  • 1 building
  • 10 floors
  • Built in 2021
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toilet with electronic bidet
  • Toothbrush and toothpaste

Entertainment

  • 43-inch flat-screen TV with digital channels
  • Hulu
  • Netflix
  • Streaming services

Food and drink

  • Electric kettle

More

  • Air conditioning (climate-controlled)
  • Heating (climate-controlled)
  • Iron/ironing board on request
  • Mobile key entry
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 10:00 AM
Contactless check-out

Special check-in instructions

The front desk is open daily from 9:00 AM - 6:00 PM
Guests will receive an email 5 days before arrival with check-in instructions and an access code; front desk staffed during limited hours
Towels are not provided for children age 5 and younger.

Access methods

Access code, front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children are welcome
Children up to the age of 5 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A city tax may be collected at the property. The city tax ranges from JPY 200–1,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
On-site parties or group events are strictly prohibited
Safety features at this property include a fire extinguisher, a security system and window guards
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file

Property is also known as

Rakuten Stay Kyoto Kyoto
Rakuten STAY Kyoto Station Hotel
Rakuten STAY Kyoto Station Kyoto
Rakuten STAY Kyoto Station Hotel Kyoto

Frequently asked questions

Is Rakuten STAY Kyoto Station pet-friendly?

No, pets are not allowed at this property.

How much is parking at Rakuten STAY Kyoto Station?

Rakuten STAY Kyoto Station doesn't offer parking.

What time is check-in at Rakuten STAY Kyoto Station?

Check-in start time: 3:00 PM; check-in end time: anytime.

What time is check-out at Rakuten STAY Kyoto Station?

Checkout is at 10:00 AM.

Where is Rakuten STAY Kyoto Station located?

Located in Shimogyo Ward, this hotel is within a 15-minute walk of Kawaramachi Street and Kyoto Tower. Kiyomizu Temple and Nishiki Market are also within 2 miles (3 km). Kyoto Station is only a 4-minute walk and Kujo Station is 11 minutes.

Rakuten STAY Kyoto Station Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 34 out of 60 reviews" "
Rating 8 - Good. 18 out of 60 reviews" "
Rating 6 - Okay. 3 out of 60 reviews" "
Rating 4 - Poor. 3 out of 60 reviews" "
Rating 2 - Terrible. 2 out of 60 reviews" "

9.0/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Cheran

Stayed 7 nights in Sep 2024

10/10 Excellent

Diana, Webster

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Great staff and convenient location
Stayed 3 nights in Jul 2024

6/10 Okay

Graham

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Room comfort
Basic budget Kyoto hotel
This is definintely a budget stay location. A short walk from the train station once you know where you are going. The rooms are smallish and basic and not that comfortable, although the automated access process may suit some travellers. Beds were a little form for our liking and the pillows insubstantial making the sleep quality not the best. The location is a little awkward from the station unless you get the right exit and it feels a little isolated to much of what is happening in Kyoto.
Stayed 2 nights in Jul 2024

10/10 Excellent

AKI

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were friendly.
Stayed 12 nights in May 2024

10/10 Excellent

QING

Travelled with family
Clean and convenient
Stayed 2 nights in May 2024

10/10 Excellent

YUK TING

Stayed 3 nights in Apr 2024

8/10 Good

Chiewhui, fremont

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was really cramp but clean with amenities provided efficiently Hachiyo San the receptionist was super friendly n helpful so it more than made it a very home away from home for our four nights in Kyoto
Stayed 4 nights in Apr 2024

10/10 Excellent

Norman

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is in a quiet neighborhood situated only a few blocks from Kyoto Station. The entrance is small and looks like a small convenience store, and was a little hard to find. The staff saw us struggling and came to our aid. It was too early to check in so we stored our luggages which they later brought to our room. The hotel gave off vibes as a small family owned business with great service. The building feels new and the amenities were complete. It more than exceeded my expectations. I would stay again given the location, cleanliness, service and amenities.
Stayed 2 nights in Apr 2024

10/10 Excellent

Chiew Xuan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The only downside is they dont do cleaning on a daily basis unless you stay more than 4 days. Have to pack your own trash and put the towels outside in order to have fresh towels. 10-15minutes walk distance from the JR station. Need to key in password to enter at night hence it can he quite a hassle if you are stuck checking in after 6pm. No food or drinks in the vicinity if u need at night. Have to walk a distance in the cold to the nearest lawson which is 5-10mins away.
Stayed 2 nights in Apr 2024

10/10 Excellent

Madenn

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is located a few blocks away from Kyoto station. It is very easy to find and there are multiple bus options around. Keep in mind that after a certain time in the evening there is no receptionist and you will need to check in via a tablet. There is no room key and they provide a code instead (to get into your room and the hotel after hours). There is a mini “store” on the first floor which you can purchase quick items while a receptionist is there. Overall a great experience. I would definitely book this hotel in the future.
Stayed 4 nights in Dec 2023

8/10 Good

Verified traveller

Nice stay but checkin was not easy
The hotel looks new. The biggest problem I encountered was checking in. Not easy when I had to do it on my own after the receptionist had left for the day. After struggling for a while I got instructions via FaceTime/Zoom. Then I was asked to send a copy of my passport. I was shocked since I had done it two or three days prior. The hotel’s computer system was that slow? Other than that the stay was fine. The room was relatively good-size and the hotel is conveniently located.
Stayed 8 nights in Nov 2023

10/10 Excellent

Sriram

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff and walkable to many shrines
Stayed 1 night in Nov 2023

8/10 Good

Chun Sing

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is more spacious than most Japanese hotel. The shower and toilet area is separated which I like tremendously. I was given a room at level 10 and it gives a good view of Kyoto tower & Kyoto station. There’s a small convenience stall in the checkin reception running from 9am-6pm. They are price quite affordably. Expedia website state the hotel will email me 5 days before my stay about checkin instructions but that didn’t happened. So you need to email the hotel to receive matters about checkin. Otherwise all things are good.
Stayed 11 nights in Oct 2023

8/10 Good

Wiann

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very new and clean. A little longer to walk from the rain station though. Staffs are friendly n check in and check out is easy. Check out timing at 10am is a little earlier than most hotel, no laundry facilities is one downside of the hotel.
Stayed 2 nights in Oct 2023

10/10 Excellent

Jenny

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The light switch for the room should have been near the entrance of the room instead of near the bed. Toilet paper and tissue paper is too thin. It’s so difficult to use as you need to fold many many times in order get enough paper to use. Other than the above, the property is in a very convenient location, just about 10 mins walk from Kyoto station. It is very clean and has a reasonable price. Will come here again
Stayed 4 nights in Aug 2023

8/10 Good

Kevin

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Hotel was good. Location was okay. Would be better if there was laundry as well.
Stayed 4 nights in May 2023

10/10 Excellent

Wendy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pleasant hotel nice room
Automatic check in out of hours which was a bit off a faff when tired, but worked fine. Great room and toiletries, no room service to tidy up for but clean towels every day. Reception had a shop open until 6pm and a microwave with cutlery etc. Staff were friendly and helpful when we checked out. Located near the main station and 15 min walk from the underground, 7-11 very close.
Stayed 3 nights in May 2023

10/10 Excellent

stella

Stayed 3 nights in Nov 2022

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jan 2022

10/10 Excellent

Sawada

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
駅から徒歩5分ぐらいなのに騒音もなく静かで快適でした。フロントの方もとても親切でした。
Stayed 2 nights in Aug 2024

10/10 Excellent

DOHUN

Liked: Cleanliness, staff & service, room comfort
Stayed 3 nights in Jul 2024

8/10 Good

KAZUHIRO

Travelled with partner
良かったよ
Stayed 1 night in Jul 2024

10/10 Excellent

EUNSIL

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
역과의 거리 10분정도로 조용한 동네에 깨끗한 호텔이었습니다. 추천합니다.
Stayed 2 nights in Apr 2024

10/10 Excellent

Christian

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente muy recomendable, hotel muy pequeño pero todo muy bien!
Stayed 7 nights in Mar 2024

10/10 Excellent

Larissa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Top Hotel
Stayed 12 nights in Apr 2024

General hotel information

Check-In Time
3:00 PM
Check-Out Time
10:00 AM
Star Rating
2.5
Address
15 Higashikujo Higashiiwamotocho, Minami Ward, Kyoto