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Smile Hotel Kyoto-shijo

3.0 star property
Hotel with a 24-hour front desk, near Nijō Castle

Photo gallery for Smile Hotel Kyoto-shijo

Triple Room, Non Smoking
Restaurant
Front of property
Lobby
Cleanliness standards
Experience the charm of Kyoto at Smile Hotel Kyoto-shijo, where warm hospitality and modern comforts await. Guests appreciate the helpful staff, dry cleaning services, luggage storage, free in-room WiFi and a 24-hour front desk.

Reviews

8.4 out of 10
Very good

Popular amenities

  • 24/7 front desk
  • Breakfast available
  • Laundry
  • Air conditioning
  • Free WiFi

Room options

Available filters for rooms
Showing 11 of 11 rooms

View all photos for Single Room, Non Smoking

Premium bedding, down duvets, desk, blackout curtains

Single Room, Non Smoking

Highlights

Air conditioning
Heating
Fridge
HDTV
Premium bedding
Blackout curtains
Down duvet
Shower/bath combination
  • 14 sq m
  • Sleeps 2
  • 1 Single Bed

View all photos for Quadruple Room, Non Smoking

Premium bedding, down duvets, desk, blackout curtains

Quadruple Room, Non Smoking

Highlights

Air conditioning
Heating
Fridge
HDTV
Premium bedding
Blackout curtains
Down duvet
Shower/bath combination
  • Sleeps 6
  • 4 Single Beds

View all photos for Semi-Double Room, Non Smoking (120cm bed, 2 guests only)

Premium bedding, down duvets, desk, blackout curtains

Semi-Double Room, Non Smoking (120cm bed, 2 guests only)

Highlights

Air conditioning
Heating
Fridge
HDTV
Premium bedding
Blackout curtains
Down duvet
Shower/bath combination
  • 14 sq m
  • Sleeps 2
  • 1 Large Single Bed

View all photos for Triple Room, Non Smoking

Premium bedding, down duvets, desk, blackout curtains

Triple Room, Non Smoking

Highlights

Air conditioning
Heating
Free rollaway/extra beds
Fridge
HDTV
Premium bedding
Blackout curtains
Down duvet
  • 40 sq m
  • Sleeps 6
  • 3 Single Beds

View all photos for Double Room, Non Smoking

Premium bedding, down duvets, desk, blackout curtains

Double Room, Non Smoking

Highlights

Air conditioning
Heating
Fridge
HDTV
Premium bedding
Blackout curtains
Down duvet
Shower/bath combination
  • 17 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Twin Room, Non Smoking

Twin Room, Non Smoking

Twin Room, Non Smoking

Highlights

Air conditioning
Heating
Fridge
HDTV
Premium bedding
Blackout curtains
Down duvet
Shower/bath combination
  • 17 sq m
  • Sleeps 4
  • 2 Single Beds

View all photos for Semi Double Room - Non Smoking

Premium bedding, down duvets, desk, blackout curtains

Semi Double Room - Non Smoking

  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Twin - Non Smoking

Premium bedding, down duvets, desk, blackout curtains

Standard Twin - Non Smoking

  • Sleeps 3
  • 2 Single Beds

View all photos for Standard Double - Non Smoking

Premium bedding, down duvets, desk, blackout curtains

Standard Double - Non Smoking

  • Sleeps 2
  • 1 Double Bed

View all photos for Single Room - Non Smoking

Premium bedding, down duvets, desk, blackout curtains

Single Room - Non Smoking

  • Sleeps 1
  • 1 Double Bed

View all photos for Royal Twin - Non Smoking

Premium bedding, down duvets, desk, blackout curtains

Royal Twin - Non Smoking

  • Sleeps 2
  • 2 Double Beds

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About the area

Map
59-61 Nishinotoin, Shijo, Shimogyo-ku, Kyoto, Kyoto, 600-8494

What's nearby

  • Nijō Castle - 18 min walk
  • Gion Corner - 2 min drive
  • Kyoto Tower - 3 min drive
  • Kiyomizu Temple - 4 min drive
  • Kyoto Imperial Palace - 5 min drive

Getting around

  • Karasuma Station - 5 min walk
  • Nijojo-mae Station - 14 min walk
  • Osaka (KIX-Kansai Intl.) - 91 min drive

Restaurants

  • ‪京都肉食堂 - ‬2 min walk
  • ‪HAMBURG LABO‐ハンバーグラボ‐ - ‬1 min walk
  • ‪タンメンと餃子 KIBARU - ‬2 min walk
  • ‪クロワ・ルース - ‬2 min walk
  • ‪赤まる - ‬3 min walk

About this property

Smile Hotel Kyoto-shijo

Hotel near Nijō Castle
Located close to Kyoto Tower and Gion Corner, Smile Hotel Kyoto-shijo provides dry cleaning/laundry services. Guests can connect to free in-room WiFi.
Other perks at this hotel include:
  • Buffet breakfast (surcharge), luggage storage and a 24-hour front desk
  • A lift, a reception hall and free newspapers
  • Smoke-free property and a vending machine
  • Guest reviews speak highly of the helpful staff
Room features
All 140 rooms offer comforts such as premium bedding and air conditioning, as well as perks such as free WiFi and bathrobes. Guests reviews say good things about the clean rooms at the property.
More conveniences in all rooms include:
  • Bathrooms with rainfall showers and deep-soaking baths
  • 26-inch HDTVs with digital channels
  • Eco-friendly cleaning products, fridges and electric kettles

Languages

English, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Daily buffet breakfast available 7 AM to 10 AM for a fee: JPY 1,200 for adults and JPY 1,200 for children

Restaurants on site

  • 2F朝食会場

Family friendly

  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (on request)

Accessibility

  • Lift

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Premium bedding

Bathroom

  • Bidet
  • Deep soaking bathtub
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • 26-inch flat-screen TV with digital channels
  • Pay films

Food and drink

  • Electric kettle
  • Refrigerator

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Desk
  • Heating
  • Iron/ironing board on request
  • Phone

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Minimum check-in age - 19

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room
Cots (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A city tax may be collected at the property. The city tax ranges from JPY 200–1,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: from approximately JPY 1200 for adults and from JPY 1200 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property uses eco-friendly cleaning products
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Housekeeping service is provided every 4 days.

We should mention

The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
In accordance with national/local laws, air conditioning may be restricted to certain hours from 19 October to 08 April
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hotel Oaks Kyoto
Hotel Oaks Kyoto Shijo
Hotel Oaks Shijo
Oaks Hotel Kyoto
Oaks Kyoto Shijo
Oaks Kyoto Shijo Hotel
Oaks Shijo
Smile Hotel Kyoto-shijo
Smile Kyoto-shijo
Smile Hotel
Smile Hotel Kyoto shijo
Smile Hotel Kyoto-shijo Hotel
Smile Hotel Kyoto-shijo Kyoto
Smile Hotel Kyoto-shijo Hotel Kyoto

Frequently asked questions

Is Smile Hotel Kyoto-shijo pet-friendly?

No, pets are not allowed at this property.

How much is parking at Smile Hotel Kyoto-shijo?

This hotel doesn't offer parking.

What time is check-in at Smile Hotel Kyoto-shijo?

Check-in start time: 3 PM; check-in end time: midnight.

What time is check-out at Smile Hotel Kyoto-shijo?

Checkout is at 11 AM.

Where is Smile Hotel Kyoto-shijo located?

Located in Shimogyo Ward, this hotel is within 2 mi (3 km) of Nijō Castle, Gion Corner and Kyoto Tower. Kyoto Imperial Palace and To-ji Temple are also within 2 mi (3 km). Karasuma Station is only a 5-minute walk and Omiya Station is 6 minutes.

Smile Hotel Kyoto-shijo Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 384 out of 1000 reviews
Rating 8 - Good. 407 out of 1000 reviews
Rating 6 - Okay. 159 out of 1000 reviews
Rating 4 - Poor. 34 out of 1000 reviews
Rating 2 - Terrible. 16 out of 1000 reviews

8.2/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

7.8/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Ricky

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff is very helpful. Laundry is available on one of the floors. Room cleaning did a great job.
Stayed 4 nights in Sep 2024

10/10 Excellent

Jason

Stayed 5 nights in Jan 2025

10/10 Excellent

Evan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pretty decent hotel that is close to train stations and restaurants.
Stayed 2 nights in Nov 2024

10/10 Excellent

XIAOYANG

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Surprisingly big room! Good location as well.
Stayed 2 nights in Dec 2024

10/10 Excellent

Robert

Stayed 5 nights in Nov 2024

10/10 Excellent

Edwin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a great time!
Stayed 3 nights in Dec 2024

10/10 Excellent

Jane

Liked: Cleanliness, staff & service, property conditions & facilities
EXCELLENT in every way for a budget trip. This is a small, old fashioned "business hotel" and even though the rooms are compact, they are well appointed, comfortable and clean. The location is perfect, just out of the hustle and bustle but walking distance to the Kamo River. A previous review said the breakfasts here are terrible. This is completely NOT the case. The breakfasts are a great example of traditional Japanese breakfasts, with miso soup, rice, pickles, vegetables and fish. You can also choose lots of western options: croissants, eggs, meats. There is a coffee machine that fresh grinds the coffee and also there are different kinds of juice. This was a nice part of my stay. The best part is that the hotel staff is incredibly nice and helpful. They even made sure I was warm enough when I went to the mountains. They have a business relationship with with a really nice cab company, too. Just all in all a nice, simple, affordable place to stay in Kyoto.
Stayed 7 nights in Nov 2024

10/10 Excellent

Erwin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great.
Stayed 4 nights in Nov 2024

10/10 Excellent

Gopi

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing location with convenient access to the metro and many restaurant and grocery stores at walking distance.
Stayed 3 nights in Nov 2024

6/10 Okay

Anu

Stayed 2 nights in Nov 2024

10/10 Excellent

Abagail

Liked: Staff & service, amenities, property conditions & facilities
The rooms were very clean. Just enough space for luggage and hanging out in the room. Washrooms were clean and the tub was a nice size. The area is very convenient. Family Mart just around the corner. Not too far from Kyoto station, or the local subway.
Stayed 4 nights in Nov 2024

8/10 Good

OLeg

Travelled with family
Largest room I have seen in japan
Stayed 2 nights in Nov 2024

6/10 Okay

Coral

Travelled with partner
Liked: Staff & service, amenities
Great staff but hotel itself needs a bit of an upgrade. Perfectly satisfactory though and convenient location
Stayed 3 nights in Nov 2024

2/10 Terrible

Susan

Disliked: Cleanliness, staff & service, property conditions & facilities
I did not stay at the property. I reserved on line and walked directly over. The staff was surly and non comprehending. I cancelled my booking within half an hour of making it. I did not stay there and was charged $417 for a room I never used. I would appreciate your help in having my money refunded!
Stayed 3 nights in Nov 2024

10/10 Excellent

Anna

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Stay in Smile Kyoto Shijo
Spacious room for 3. Near to Nishiki market and subway station but 40mins walk to Kyoto station. Bus stop across the road to bring you to Kiyomizu Temple
Stayed 3 nights in Nov 2024

10/10 Excellent

Lori

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
GREAT STAFF AND LOCATION!
I love the location which is close to Nishiki Market and the bus stop. Very safe neighborhood for a solo traveler and the staff is very helpful. Tanaka san was very helpful when I called over the telephone about my checkin with my limited Japanese proficiency.
Stayed 3 nights in Nov 2024

6/10 Okay

dolores

The hotel is average. first day we had the breakfast, food was cold. I think someone informed the staff re. Cold breakfast because they added the warmer the next day. Breakfast has lots of selection but if you stay more than 4 days, it will be monotonous. Super grocery store is just infront of the hotel with lots of great selection. Bust stop is few steps in front of the hotel and convenient to got to different attractions.
Stayed 3 nights in Nov 2024

6/10 Okay

Sanjay

Liked: Staff & service
Nice clean and convenient location for transportation staff r courteous
Stayed 2 nights in Nov 2024

6/10 Okay

Inoka

Stayed 2 nights in Oct 2024

10/10 Excellent

Anis

Stayed 3 nights in Oct 2024

8/10 Good

Alex

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay at the Smile Hotel was great. Breakfast offered had a wide selection which changed daily. The place was clean and was conveniently located to travel places.
Stayed 3 nights in Nov 2024

10/10 Excellent

Matthew

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Simplicity and price
Stayed 2 nights in Oct 2024

8/10 Good

Ian

Liked: Cleanliness, staff & service, property conditions & facilities
Clean tidy. Staff helpful. Room is quite small as is the bed.
Stayed 1 night in Oct 2024

8/10 Good

Kayla

Liked: Staff & service
Stayed 3 nights in Oct 2024

8/10 Good

Shannon

Travelled with family
Liked: Staff & service, amenities
Nice sized room. Booked a room with 4 single beds and one was a cot which wasn’t ideal for an adult, but we were only there for 2 nights so we just managed with it. Good allergen labeling of breakfast food - would have liked more hot food options that weren’t meat and fish but again, we managed. Cleanliness seemed ok for any touch points. There was some mildewy areas in the bathroom corners, etc.
Stayed 2 nights in Oct 2024