10/10 Excellent
Joe
24 Nov 2024
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really happy that we chose this hotel. The location is great (near the Kyoto Station for Shinkansen and close to Gion), the facilities of the hotel are superb and the service here was fantastic. My daughter was sick with a high fever on the first day of our arrival and the front desk staff (Tanikaze-san) helped me call the nearby clinics one by one and eventually helped us with an appointment. Because of that my daughter got the antibiotics she needed and her fever stopped the next day. We were all very grateful for the additional help Tanikaze-san offered.
Facilities wise, we really love the big public bath facilities they offer. It's the best way to relax after a long day of tour.
We booked a double bed room for 4 people (2 adults and 2 kids). The room is slightly small for 4 people, but this is quite a typical set up for JP hotels until we book two rooms. So Overall, we still highly recommend this hotel!
Joe
Stayed 3 nights in Nov 2024