8/10 Good
Patricia, US
28 Nov 2016
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Relax, Relief, Refresh!
I arrived on a Thursday, Thanksgiving Day and the beach, although an over cast day, the beach was just wonderful. La Ceiba is not exactly a clean city and beaches are certainly dirty and the sand is the color is pukey brown/grey yet, the view of the Caribbean Sea erased those minor imperfections. The staff of HPB is nice and willing to please. They are not aggressive but genuinely want to assist. Lots of please/thank yous. Coming from Tegus where everyone is sort of rude, this was a nice break of just plain hospitality and courtesy. Our room was on the second floor overlooking the sea. Just wonderful. The room was clean and provided things one would need for a 4 day stay. I noticed that the shower head had water/calcium build up and the front desk assistant immediately took it out and cleaned it somewhere else and brought it back. He checked to make sure we had hot water and NOPE, no hot water. He called down to the desk and within 15 min, he moved our belongings to another room. The hot water worked in there and he made sure the shower head was clean. We ate in the hotel's restaurant the first night. We got the meat platter. AND IT WAS GOOD, grilled pork chops, grilled chicken and churassco beef along with some sausages and a bunch of sides (which I don't eat). Since I was on vacation, I had to drink cocktails; a killer strawberry margarita and a Amaretto stone sour. The waitstaff was just adorable and just let you eat your meal and enjoy yourself. Great Place