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Hôtel AKENA TROYES - La Chapelle-Saint-Luc

3.0 star property
Bask in the warmth of the sunny terrace or unwind over drinks at the inviting bar. With helpful staff nearby and quick access to amenities like self-parking.

Photo gallery for Hôtel AKENA TROYES - La Chapelle-Saint-Luc

Interior
Lounge
Bar (on property)
Reception
Interior
Nestled in La Chapelle-Saint-Luc, Hôtel AKENA TROYES offers a charming retreat with a sun-kissed terrace and inviting bar. Connect to WiFi, grab a snack from the vending machine, and enjoy extended parking. Helpful staff have left previous guests feeling right at home.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Room service
  • 24/7 front desk
  • Parking included
  • Housekeeping
  • Pet-friendly
The current price is AU$137
includes taxes & fees
23 Feb - 24 Feb

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Family Room

Soundproofing, free cots/infant beds, free WiFi, bed sheets

Family Room

Highlights

Soundproofed
Air conditioning
Heating
Free cots/infant beds
TV
Private bathroom
Digital channels
Mobile key entry
  • Sleeps 4
  • 1 Queen Bed and 2 Large Single Beds

View all photos for Double Room (PMR)

Soundproofing, free cots/infant beds, free WiFi, bed sheets

Double Room (PMR)

Highlights

Soundproofed
Air conditioning
Heating
Free cots/infant beds
TV
Private bathroom
Digital channels
Mobile key entry
  • Sleeps 3
  • 1 Queen Bed

View all photos for Standard Double Room

Soundproofing, free cots/infant beds, free WiFi, bed sheets

Standard Double Room

Highlights

Soundproofed
Air conditioning
Heating
Free cots/infant beds
TV
Private bathroom
Digital channels
Mobile key entry
  • Sleeps 3
  • 1 Queen Bed

View all photos for Premium Room

Soundproofing, free cots/infant beds, free WiFi, bed sheets

Premium Room

Highlights

Soundproofed
Air conditioning
Heating
Free cots/infant beds
TV
Private bathroom
Digital channels
Mobile key entry
  • Sleeps 3
  • 1 Double Bed

View all photos for Twin Room

Twin Room

Twin Room

Highlights

Soundproofed
Air conditioning
Heating
Free cots/infant beds
TV
Private bathroom
Digital channels
Mobile key entry
  • Sleeps 3
  • 2 Large Single Beds

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About the area

Map
Rue de l'Orme de la Croix, La Chapelle-Saint-Luc, Aube, 10600

What's nearby

  • McArthurGlen Troyes Outlet Mall - 7 min drive
  • Centre de Congrès de l’Aube - 7 min drive
  • Cathédrale St-Pierre et St-Paul - 8 min drive
  • Troyes Cathedral - 8 min drive
  • Stade de l'Aube - 8 min drive

Getting around

  • Troyes Station - 11 min drive

Restaurants

  • ‪Le Sarrail - ‬4 min drive
  • ‪La Mangoune - ‬1 min walk
  • ‪KFC - ‬3 min drive
  • ‪A la Bonne Heure - ‬4 min drive
  • ‪Le Chapeau Rouge - ‬4 min drive

About this property

Hôtel AKENA TROYES - La Chapelle-Saint-Luc

Property highlights
Hôtel AKENA TROYES - La Chapelle-Saint-Luc provides amenities, such as a terrace and a bar. Stay connected with free in-room WiFi.
You'll also find perks such as:
  • Free self-parking
  • Buffet breakfast (surcharge), coffee/tea in reception and smoke-free property
  • A vending machine, a 24-hour front desk and luggage storage
  • Guest reviews give top marks for the helpful staff
Room features
All 63 rooms offer comforts such as air conditioning, in addition to perks such as free WiFi and sound-insulated walls.
Other conveniences in all rooms include:
  • Guidebooks and sound-insulated walls
  • TVs with digital channels
  • Free infant beds, heating and daily housekeeping

Languages

English, French, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free secured, uncovered self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 8:30 AM for a fee: EUR 13 for adults and EUR 6.50 for children
  • A bar/lounge
  • Coffee and tea in common areas
  • Snack bar/deli

Family friendly

  • Free cot
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Luggage storage
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Shower
  • Towels provided

Entertainment

  • TV with digital channels

Food and drink

  • Limited room service

More

  • Air conditioning
  • Heating
  • Mobile key entry
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 3:00 PM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of EUR 10 per pet, per night
Service animals are welcome, and are exempt from fees
1 total (up to 13 kg per pet)
Pets cannot be left unattended

Children and extra beds

Children are welcome
Free cots are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 1.32 per person, per night. This tax does not apply to children under 18 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: from approximately EUR 13.00 for adults and from EUR 6.50 for children
  • Pet fee: EUR 10 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cots/infant beds
This property accepts credit cards, debit cards and cash

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using the information in the booking confirmation

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Hotel AKENA La Chapelle Saint Luc
Hôtel AKENA TROYES - La Chapelle-Saint-Luc Hotel
Hôtel AKENA TROYES - La Chapelle-Saint-Luc La Chapelle-Saint-Luc

Frequently asked questions

Is Hôtel AKENA TROYES - La Chapelle-Saint-Luc pet-friendly?

Yes, Hôtel AKENA TROYES - La Chapelle-Saint-Luc allows pets (limit 1 total) with a maximum weight of up to 13 kg per pet. There's a fee of EUR 10 per pet, per night. Service animals are exempt from fees.

How much does it cost to stay at Hôtel AKENA TROYES - La Chapelle-Saint-Luc?

As of 16 Feb 2025, prices found for a 1-night stay for 2 adults at Hôtel AKENA TROYES - La Chapelle-Saint-Luc on 23 Feb 2025 start from AU$132.66, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Hôtel AKENA TROYES - La Chapelle-Saint-Luc?

Self-parking is free at this property.

What time is check-in at Hôtel AKENA TROYES - La Chapelle-Saint-Luc?

Check-in begins at 3:00 PM. Late check-in is available during limited hours.

What time is check-out at Hôtel AKENA TROYES - La Chapelle-Saint-Luc?

Checkout is at 11:00 AM.

Where is Hôtel AKENA TROYES - La Chapelle-Saint-Luc located?

Situated in La Chapelle-Saint-Luc, this hotel is within 3 miles (5 km) of Théâtre de la Madeleine, Église Ste-Madeleine and Espace Argence. Marché Des Halles and Ruelle des Chats are also within 3 miles (5 km).

Hôtel AKENA TROYES - La Chapelle-Saint-Luc Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 251 out of 342 reviews
Rating 8 - Good. 74 out of 342 reviews
Rating 6 - Okay. 10 out of 342 reviews
Rating 4 - Poor. 5 out of 342 reviews
Rating 2 - Terrible. 2 out of 342 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

8.4/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, property conditions & facilities
Great location, close places to eat, parking good. Breakfast great
Stayed 1 night in Feb 2025

10/10 Excellent

LUIS, London

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 9 nights in Oct 2024

10/10 Excellent

Vanesa, London

Travelled with family, Travelled with family and small children, Travelled with pets, Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing. Super clean and perfect for families. Very nice with pets too. Recommend.
Stayed 1 night in Jan 2025

10/10 Excellent

Catherine

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel easy to find Good facilities friendly staff Ideal for quick stopover Comfortable clean rooms lovely bathrooms
Stayed 1 night in Nov 2024

6/10 Okay

lyonel

Business traveller
Liked: Staff & service
DEPANNAGE A TROYES
it was just okay. Okay for quick stay for no more than 3 nights. The room looked more as a 2 stars to me. If this is a 3 starts a wonder what a 2 stars will look alike. The bed sheet couldn't fit, too small...
Stayed 2 nights in Nov 2024

8/10 Good

YAN

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The price is reasonable
Stayed 1 night in Oct 2024

10/10 Excellent

Paddy

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Clean, modern, friendly staff. Situated in business park, eating places nearby, close to road links, ideal for our one night stopover, would book again
Stayed 1 night in Sep 2024

10/10 Excellent

Nick

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

nicky

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Antonio

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Brad

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Nick

Stayed 1 night in Aug 2024

10/10 Excellent

Michaël

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Helene

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

8/10 Good

Per

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good value for money
The check in was as previously somewhat time consuming. The Girl in the bar was a stat - very friendly and extremely service minded. In generel very good value for money
Stayed 1 night in Jul 2024

10/10 Excellent

Huw

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stopover hotel on outskirts of Troyes!
Great hotel for stopover en route to Tuscany. Stayed 2 nights as wanted to explore Troyes - beautiful. Hotel staff very friendly & welcoming. Nice bar and close to a buffalo grill, Carrefour etc. Had a problem in the room on 2nd night and it was sorted straight away (they immediately moved us to another room). Great service. Would recommend.
Stayed 2 nights in Jul 2024

4/10 Poor

David

Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
I had book a disable room,the receptionist offered me two rooms. The one on the ground was not disabled and was dangerous for me . After I tried to manage with the shower we went back to reception and complained . She then offered me one one the first floor that had disabled facilities. After an 6 hour drive that’s all I needed
Stayed 1 night in Jul 2024

8/10 Good

Katherine

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stop over stay. Perfectly adequate, although hotel was difficult to find. Better directions needed.
Stayed 1 night in Jun 2024

8/10 Good

Alex

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Ask reception to turn down heating
Second time staying here en-route to the Alps with Family. Great room for sharing with kids but unfortunately too hot and couldn't turn down heating.
Stayed 1 night in Mar 2024

10/10 Excellent

Geoffrey

Stayed 1 night in Mar 2024

10/10 Excellent

Ben

Liked: Cleanliness, staff & service
Stayed 1 night in Mar 2024

10/10 Excellent

Mary

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our third stay at this hotel. Always great value for money
Stayed 1 night in Feb 2024

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel in good location on outskirts of Troyes. Excellent car parking, with secure gate overnight. Room was ideal size for x3 adults to share, shower was good and beds comfortable. Ideal place to stay for one night en route to alps.
Stayed 1 night in Dec 2023

8/10 Good

julian

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Great stop off hotel.
Great stop off hotel with good family rooms. Thank you.
Stayed 1 night in Dec 2023

10/10 Excellent

Ying

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2023