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Hôtel AKENA TROYES - La Chapelle-Saint-Luc

3.0 star property
Hotel in La Chapelle-Saint-Luc with 24-hour front desk and bar/lounge

Photo gallery for Hôtel AKENA TROYES - La Chapelle-Saint-Luc

Collaborative workspace with a meeting room, semi- area, and natural views.
Relax and unwind in our lounge area, featuring comfortable seating and a warm atmosphere.
Relax in a contemporary space with two comfortable armchairs and a glass coffee table.
Relax in a stylish space with a seating area, round table, and shelving unit.
Welcome to our reception area, featuring a sleek design with a digital screen and a small table with informational materials.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Room service
  • 24/7 front desk
  • Air conditioning
  • Parking included
  • Housekeeping
The current price is AU$159
includes taxes & fees
5 Sept - 6 Sept

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Family Room

Relax in this inviting room with a comfortable bed, a small table, and a window offering a view of the outside.

Family Room

9.4 out of 10
Exceptional
(6 reviews)

Highlights

Soundproofed
Air conditioning
Heating
Free cots/infant beds
TV
Separate bedroom
Private bathroom
Digital channels
  • Sleeps 4
  • 1 Queen Bed and 2 Large Twin Beds

View all photos for Double Room (PMR)

Relax in comfort with a large bed, a small table, and two armchairs.

Double Room (PMR)

8.0 out of 10
Very good
(1 review)

Highlights

Soundproofed
Air conditioning
Heating
Free cots/infant beds
TV
Separate bedroom
Private bathroom
Digital channels
  • Sleeps 3
  • 1 Queen Bed

View all photos for Standard Double Room

Relax in a serene space with a large bed, a small table, and a comfortable chair, offering a view of the surrounding landscape.

Standard Double Room

9.6 out of 10
Exceptional
(17 reviews)

Highlights

Soundproofed
Air conditioning
Heating
Free cots/infant beds
TV
Separate bedroom
Private bathroom
Digital channels
  • Sleeps 3
  • 1 Queen Bed

View all photos for Premium Room

Relax in a serene space with a large bed, bedside table, and dining area.

Premium Room

9.2 out of 10
Wonderful
(7 reviews)

Highlights

Soundproofed
Air conditioning
Heating
Free cots/infant beds
TV
Separate bedroom
Private bathroom
Digital channels
  • Sleeps 3
  • 1 Double Bed

View all photos for Twin Room

Relax in a stylish room with a large bed, headboard, and convenient nightstand.

Twin Room

9.6 out of 10
Exceptional
(8 reviews)

Highlights

Soundproofed
Air conditioning
Heating
Free cots/infant beds
TV
Separate bedroom
Private bathroom
Digital channels
  • Sleeps 3
  • 2 Large Twin Beds
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About the area

Map
Rue de l'Orme de la Croix, La Chapelle-Saint-Luc, Aube, 10600

What's nearby

  • Musée de la Maille, Mode et Industrie - 5 min drive - 4.3 km
  • Centre de Congrès de l’Aube - 6 min drive - 4.9 km
  • Maison de l'Outil et de la Pensee Ouvriere - 6 min drive - 4.6 km
  • Ruelle des Chats - 6 min drive - 4.6 km
  • McArthurGlen Troyes Outlet Mall - 7 min drive - 10.3 km

Getting around

  • Troyes Station - 11 min drive

Restaurants

  • ‪Le Sarrail - ‬4 min drive
  • ‪La Mangoune - ‬1 min walk
  • ‪KFC - ‬3 min drive
  • ‪A la Bonne Heure - ‬4 min drive
  • ‪Le Chapeau Rouge - ‬4 min drive

About this property

Hôtel AKENA TROYES - La Chapelle-Saint-Luc

Property highlights
Hôtel AKENA TROYES - La Chapelle-Saint-Luc provides amenities, such as a terrace and a bar. Stay connected with free in-room WiFi.
You'll also find perks such as:
  • Free self-parking
  • Buffet breakfast (surcharge), smoke-free property and a banquet hall
  • A vending machine, a 24-hour front desk and a lift
  • Guest reviews give top marks for the helpful staff
Room features
All 63 rooms offer comforts such as air conditioning, in addition to perks such as free WiFi and sound-insulated walls.
Other conveniences in all rooms include:
  • Guidebooks and sound-insulated walls
  • TVs with digital channels
  • Free infant beds, heating and daily housekeeping

Languages

English, French, Spanish

Similar properties

Lunch and dinner served, French cuisine

Brit Hotel Le Royal - Troyes

  • Pet-friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
8.4 out of 10, Very good, 864 reviews
The price is AU$130
includes taxes & fees
17 Aug - 18 Aug
Brit Hotel Le Royal - Troyes

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free secured, uncovered self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 8:30 AM for a fee: EUR 13 for adults and EUR 6.50 for children
  • A bar/lounge
  • Coffee and tea in common areas
  • Snack bar/deli

Family friendly

  • Free cot
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Luggage storage
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Shower
  • Towels provided

Entertainment

  • TV with digital channels

Food and drink

  • Limited room service

More

  • Air conditioning
  • Heating
  • Mobile key entry
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 3:00 PM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of EUR 10 per pet, per night
Service animals are welcome, and are exempt from fees
1 total (up to 13 kg per pet)
Pets cannot be left unattended

Children and extra beds

Children are welcome
Free cots are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 1.32 per person, per night. This tax does not apply to children under 18 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: from approximately EUR 13.00 for adults and from EUR 6.50 for children
  • Pet fee: EUR 10 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cots/infant beds
This property accepts credit cards, debit cards and cash

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using the information in the booking confirmation

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Hotel AKENA La Chapelle Saint Luc
Hôtel AKENA TROYES - La Chapelle-Saint-Luc Hotel
Hôtel AKENA TROYES - La Chapelle-Saint-Luc La Chapelle-Saint-Luc

Frequently asked questions

Is Hôtel AKENA TROYES - La Chapelle-Saint-Luc pet-friendly?

Yes, Hôtel AKENA TROYES - La Chapelle-Saint-Luc allows pets (limit 1 total) with a maximum weight of up to 13 kg per pet. There's a fee of EUR 10 per pet, per night. Service animals are exempt from fees.

How much does it cost to stay at Hôtel AKENA TROYES - La Chapelle-Saint-Luc?

As of 11 Aug 2025, prices found for a 1-night stay for 2 adults at Hôtel AKENA TROYES - La Chapelle-Saint-Luc on 5 Sept 2025 start from AU$153.86, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Hôtel AKENA TROYES - La Chapelle-Saint-Luc?

Self-parking is free at this property.

What time is check-in at Hôtel AKENA TROYES - La Chapelle-Saint-Luc?

Check-in begins at 3:00 PM. Late check-in is available during limited hours.

What time is check-out at Hôtel AKENA TROYES - La Chapelle-Saint-Luc?

Checkout is at 11:00 AM.

Where is Hôtel AKENA TROYES - La Chapelle-Saint-Luc located?

Situated in La Chapelle-Saint-Luc, this hotel is within 3 miles (5 km) of Théâtre de la Madeleine, Église Ste-Madeleine and Espace Argence. Marché Des Halles and Ruelle des Chats are also within 3 miles (5 km).

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Hôtel AKENA TROYES - La Chapelle-Saint-Luc Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 288 out of 394 reviews
Rating 8 - Good. 85 out of 394 reviews
Rating 6 - Okay. 13 out of 394 reviews
Rating 4 - Poor. 5 out of 394 reviews
Rating 2 - Terrible. 3 out of 394 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

8.4/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Ramzi

Liked: Cleanliness, staff & service, property conditions & facilities
Great little stopover hotel in a convenient place with plenty of parking. Rooms are clean and the beds are comfortable. Nothing glamorous about it or the area it is in but, for me, it is a better hotel with nicer rooms than you’ll find in Troyes centre for the price. Would recommend and stay again.
Stayed 1 night in Jun 2025

10/10 Excellent

Geoffrey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fabulous stay

As usual AKENA Troyes was excellent in every way possible, have stayed 4 times on route to our home in montelimar and have not been disappointed at all , so clean and Freindly, fab breakfast and really comfortable lounge and bar area for relaxing
Stayed 1 night in Mar 2025

10/10 Excellent

Catherine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel easy to find Good facilities friendly staff Ideal for quick stopover Comfortable clean rooms lovely bathrooms
Stayed 1 night in Nov 2024

10/10 Excellent

nelson

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Super hotel

Super hotel
Stayed 1 night in Dec 2024

10/10 Excellent

SYED ALI

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
good value
Stayed 1 night in May 2025

10/10 Excellent

Alex

Liked: Cleanliness, staff & service, property conditions & facilities

Good for stop off to Alps

Great stopping off point for the Alps. Electric Charging for Cars available at hotel and near by (Fast Charge) Great Bakery and Resturant nearby.
Stayed 1 night in Dec 2024

10/10 Excellent

Miranda

Liked: Property conditions & facilities, room comfort
Great service from all staff. Lovely comfortable beds, slept so well. Great size family rooms and with a seperate WC. Nice and quiet rooms too even though close to a busy road, could not hear traffic noise.
Stayed 1 night in Jan 2025

10/10 Excellent

Paddy

Liked: Cleanliness, amenities, property conditions & facilities
Clean, modern, friendly staff. Situated in business park, eating places nearby, close to road links, ideal for our one night stopover, would book again
Stayed 1 night in Sep 2024

10/10 Excellent

Nikki

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect stopover Hotel

Perfect hotel for our stopover on the way back to the Eurotunnel from the Alps. Spotlessly clean, very comfortable, great value, friendly staff and great location. EV chargers on site and a Buffalo Grill right next door for dinner! They still had their Christmas decorations up which made it cosy and welcoming.
Stayed 1 night in Jan 2025

6/10 Okay

Alexis

Liked: Cleanliness, staff & service, property conditions & facilities
Good for an overnight stop, very clean, good bathroom and aircon, good value.
Stayed 1 night in Jul 2023

8/10 Good

julian

Liked: Cleanliness, staff & service, room comfort

Great stop off hotel.

Great stop off hotel with good family rooms. Thank you.
Stayed 1 night in Dec 2023

8/10 Good

Kerry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Quick stop over on route to Val thorens

Quick stop over on route to Val Thorens - arrived very late in to the night but service was smooth and the secured parking was a bonus. Comfortable bed, friendly staff and very hospitable- they offered us free morning pastries and tea/coffee.
Stayed 1 night in Dec 2024

10/10 Excellent

Vanesa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing. Super clean and perfect for families. Very nice with pets too. Recommend.
Stayed 1 night in Jan 2025

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our third stay at this hotel. Always great value for money
Stayed 1 night in Feb 2024

8/10 Good

YAN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The price is reasonable
Stayed 1 night in Oct 2024

8/10 Good

Lee

Liked: Cleanliness, property conditions & facilities, room comfort

Nice stay.

Great hotel but staff in the evening were struggling to manage the bar.
Stayed 1 night in Jul 2023

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities
Great as a stop over. Not much to see within walking distance
Stayed 1 night in Jun 2023

10/10 Excellent

Per

Liked: Staff & service, room comfort

Good and friendly service

Extremely friendly and service minded staff
Stayed 1 night in Jul 2023

10/10 Excellent

Huw

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stopover hotel on outskirts of Troyes!

Great hotel for stopover en route to Tuscany. Stayed 2 nights as wanted to explore Troyes - beautiful. Hotel staff very friendly & welcoming. Nice bar and close to a buffalo grill, Carrefour etc. Had a problem in the room on 2nd night and it was sorted straight away (they immediately moved us to another room). Great service. Would recommend.
Stayed 2 nights in Jul 2024

8/10 Good

Katherine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stop over stay. Perfectly adequate, although hotel was difficult to find. Better directions needed.
Stayed 1 night in Jun 2024

10/10 Excellent

Yana

Liked: Cleanliness, staff & service, property conditions & facilities
Very pleasant stay. Staff flexible and friendly. Breakfast was ok and cheap compared to other places. Freshly baked pastry on site - excellent! Room was clean, cool and fresh. Would recommend!

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Disappointing Stay – Won’t Be Returning

We have stayed here before on our way to ski holidays, but this time was a disappointment. Not sure if there was a change in management, but the experience was definitely not the same. Service and overall quality have declined, making for an underwhelming stay. Unfortunately, we won’t be returning.
Stayed 1 night in Mar 2025

10/10 Excellent

Pam

Liked: Cleanliness, staff & service
Friendly helpful staff, a convenient stopping point. Breakfast was disappointing
Stayed 1 night in Jun 2023

10/10 Excellent

Ying

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super bon service
Stayed 1 night in Oct 2023

8/10 Good

Per

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good value for money

The check in was as previously somewhat time consuming. The Girl in the bar was a stat - very friendly and extremely service minded. In generel very good value for money
Stayed 1 night in Jul 2024