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"The A/C unit was making noises every 30 minutes. On/off and cracking sounds. Could not sleep."

"Best to stay in Downtown Concepcion. Compare to El Araucano this has a real parking lot. That's what make the difference."

"Good place to stay "

"Good central hotel to stay at, my experience with the staff was good, they’re were efficient on their job and friendly! Stocked bar and a good hotel restaurant! "

"Absolutely loved our stay here. The staff was lovely, our cabin was perfect and we loved the food. We especially enjoyed breakfast delivered to our cabin. There was plenty to keep the kids occupied. The whole experience was peaceful and relaxing…much needed! The only complaint is that Expedia says it is 42 minutes away from Nevados de Chillan ski resort. We planned our ski trip around this information and were disappointed to learn that the drive was almost 2 hours. Driving a total of almost...

"The staff was friendly, and parking was easy with parking in front of the hotel and behind a secured gate. Breakfast every morning was good, fresh fruits, cheese, meats, bread for toast and the staff made scrambled eggs for me each morning. I did not use the pool but looked clean. The room was also very clean and room service made the room each day. Would recommend. It is a little further out from the downtown area but a short drive to the Mall and into the Downtown area."

"No heating, no towels, limited parking. Couldn't shower, barely slept due to being too cold. Left before sunrise."

"Tranquilo"