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Hotel Los Lagos Spa & Resort

3.5 star property
Family-friendly hotel with 11 outdoor pools and full-service spa
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Los Lagos Spa & Resort

Indoor pool, 11 outdoor pools, pool umbrellas, pool loungers
Indoor pool, 11 outdoor pools, pool umbrellas, pool loungers
Standard Room, Accessible, Mountain View
Garden
Standard Room, Accessible, Mountain View
VIP Access

Reviews

9.6 out of 10

Exceptional

Popular amenities

  • Hot tub
    Hot tub
  • Bar
    Bar
  • Pool
    Pool
  • Room service
    Room service
  • Spa
    Spa
  • Breakfast included
    Breakfast included
The price is AU$219
includes taxes & fees
1 Dec - 2 Dec

Perks for members at select top-rated stays

Our Silver and Gold members get perks at select VIP Access properties, on top of exceptional service.
Silver tier member
A perk like food and drink extras, free breakfast, or parking credits
Gold tier member
Room upgrades when available, plus Silver perks

Room options

Available filters for rooms
Showing 2 of 2 rooms

View all photos for Superior Room, Mountain View

Superior Room, Mountain View

Superior Room, Mountain View

Highlights

Patio
Air conditioning
Free rollaway/extra beds
Plasma TV
Hairdryer
Private bathroom
Cable channels
Daily housekeeping
  • 60 sq m
  • Mountain view
  • Sleeps 6
  • 2 Queen Beds OR 2 Queen Beds and 2 Single Futons

View all photos for Standard Room, Accessible, Mountain View

In-room safe, free WiFi, bed sheets

Standard Room, Accessible, Mountain View

Highlights

Air conditioning
Free rollaway/extra beds
Mini-fridge
Plasma TV
Hairdryer
Private bathroom
Cable channels
Daily housekeeping
  • 40 sq m
  • Mountain view
  • Sleeps 4
  • 2 Queen Beds OR 1 Queen Bed

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About the area

Map
6 km oeste del Parque Central, Área del Volcán Arenal, La Fortuna, 21007

What's nearby

  • Los Lagos Hot Springs - 2 min walk - 0.2 km
  • Paradise Hot Springs - 10 min walk - 0.9 km
  • Kalambu Hot Springs - 11 min walk - 1.0 km
  • Baldi Hot Springs - 12 min walk - 1.1 km
  • Arenal Volcano - 16 min drive - 12.3 km

Getting around

  • San José (SJO-Juan Santamaría Intl.) - 168 min drive

Restaurants

  • ‪Virgita Ristorante - ‬12 min walk
  • ‪Ginger Sushi - ‬11 min drive
  • ‪La Saca Restaurant - ‬6 min drive
  • ‪Agua Ardiente Pool Bar - ‬7 min drive
  • ‪Restaurante Ti-Cain - ‬4 min drive

About this property

Hotel Los Lagos Spa & Resort

Family-friendly hotel near Los Lagos Hot Springs
Located close to Baldi Hot Springs, Hotel Los Lagos Spa & Resort provides a free breakfast buffet, a nightclub and a poolside bar. Treat yourself to a massage, a facial or a body scrub at Fangus, the on-site spa. The on-site international cuisine restaurant, Las Palmas, offers breakfast, lunch and dinner. Enjoy on-site activities, such as hiking/biking, horse riding and ziplining. Stay connected with free in-room WiFi, with a speed of 50+ Mbps, and guests can find other amenities, such as a terrace and a garden.
Additional perks include:
  • 11 outdoor pools and an indoor pool, with a waterslide, sunloungers and pool umbrellas
  • Free self-parking
  • Hot springs on-site, a round-trip airport shuttle (surcharge) and 2 meeting rooms
  • A water dispenser, tour/ticket information and a front desk safe
  • Guest reviews say great things the dining options, breakfast and overall value
Room features
All 96 rooms include comforts such as air conditioning, as well as thoughtful touches such as free WiFi and safes. Guest reviews highly rate the cleanliness, size rooms at the property.
More conveniences in all rooms include:
  • Recycling and LED light bulbs
  • Bathrooms with showers and free toiletries
  • Plasma TVs with cable channels

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Return airport shuttle (surcharge)
  • Area shuttle (surcharge)
  • Free self parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 9:30 AM
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Las Palmas

Family friendly

  • 11 outdoor pools
  • Children's pool
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli
  • Waterslide

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Wedding services

Business services

  • 2 meeting rooms
  • 5,382 square feet of conference space
  • Business centre

Outdoors

  • Garden
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Deep-tissue massages
  • Facials
  • Hot springs
  • Hot stone massages
  • Manicures/pedicures
  • Reflexology
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Accessible shuttle
  • No lift
  • Pool access ramp on site
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible spa
  • Wheelchairs on site

More

  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Banquet hall
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Locally-owned and organised tours and activities
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Plasma TV with cable channels

Food and drink

  • Limited room service

More

  • Air conditioning
  • LED lighting
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 11 PM
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

The front desk is open daily from 6:00 AM - 10 PM
Front desk staffed during limited hours

Access methods

Front desk (limited hours)

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Cots (infant beds) are not available

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
This property uses solar energy, plus a grey water recycling system
Safety features at this property include a fire extinguisher, a security system and a first aid kit

We should mention

This property does not have any lifts
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Property is also known as

Hotel Los Lagos Spa & Resort
Hotel Los Lagos Spa & Resort Fortuna
Los Lagos Spa
Los Lagos Spa Fortuna
Hotel Los Lagos Spa Resort La Fortuna
Hotel Los Lagos Spa Resort
Los Lagos Spa La Fortuna
Los Lagos Hotel Spa And Resort
Los Lagos Spa & La Fortuna
Hotel Los Lagos Spa & Resort Hotel
Hotel Los Lagos Spa & Resort La Fortuna
Hotel Los Lagos Spa & Resort Hotel La Fortuna

Frequently asked questions

Does Hotel Los Lagos Spa & Resort have a pool?

Yes, this property has an indoor pool, 11 outdoor pools and a children's pool.

How much does it cost to stay at Hotel Los Lagos Spa & Resort?

As of 24 Nov 2024, prices found for a 1-night stay for 2 adults at Hotel Los Lagos Spa & Resort on 1 Dec 2024 start from AU$219.04, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Hotel Los Lagos Spa & Resort pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Hotel Los Lagos Spa & Resort?

Self-parking is free at this property.

What time is check-in at Hotel Los Lagos Spa & Resort?

Check-in start time: 3 PM; check-in end time: 11 PM. Late check-in is available during limited hours.

What time is check-out at Hotel Los Lagos Spa & Resort?

Checkout is at noon.

Does Hotel Los Lagos Spa & Resort provide a shuttle to the airport?

Yes, there's an airport shuttle.

Where is Hotel Los Lagos Spa & Resort located?

This family-friendly La Fortuna hotel is located in a rural location, within a 15-minute walk of Los Lagos Hot Springs and Baldi Hot Springs. Kalambu Hot Springs and Termales Los Laureles are also within 15 minutes.

Hotel Los Lagos Spa & Resort Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 889 out of 1114 reviews" "
Rating 8 - Good. 171 out of 1114 reviews" "
Rating 6 - Okay. 32 out of 1114 reviews" "
Rating 4 - Poor. 13 out of 1114 reviews" "
Rating 2 - Terrible. 9 out of 1114 reviews" "

9.6/10

Cleanliness

9.4/10

Staff & service

9.6/10

Amenities

9.4/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Laura

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Los Lagos is an incredibly beautiful property!
Stayed 2 nights in Nov 2024

10/10 Excellent

ivan

Travelled with family
Liked: Cleanliness, staff & service, amenities
The hotel is well located. Area is beautiful and well maintained. Pools are amazing. Pool bar is exceptionnal. Maybe more attention on the rooms...small renewals could improve our general feedback (no water at a moment, bath in bad shape). Staff is exceptionnal.
Stayed 2 nights in Nov 2024

10/10 Excellent

Marianne

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This resort had everything and more I could have asked for. Excellent food and drinks as well as an amazing hot springs area. Would love to be back
Stayed 3 nights in Oct 2024

8/10 Good

Roman

Stayed 4 nights in Oct 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
This magnificent property offered a pristine tropical environment, paired with a professional, kind staff to support your every need an want. Would definitely recommend this resort if you are looking for beauty, cleanliness, tranquility and professionalism. Close to all.
Stayed 4 nights in Nov 2024

10/10 Excellent

Emma

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is BEAUTIFUL! Even more so than the photos. I wish we could have stayed longer. So many hot springs all of different temperatures and a beautiful regular pool. The swim up bar is amazing, especially at night! Highly recommend. The only thing that let this hotel down was the breakfast selection. I thought the selection (even for meat eaters) wasn’t great. My family are vegan so we were even more restricted. There was mo vegan butter/margarine for the toast and not even a vegan milk alternative. After a few times of asking we were brought some coconut milk but it was far too sweet for cereal. I did ask if they would be so kind as to make us some vegan pancakes but that was not possible either. It was disappointing as I had let the hotel know ahead of time but we still ended up with just dry toast and fruit however the rest of the hotel is so gorgeous it would not put me off booking again
Stayed 1 night in Nov 2024

10/10 Excellent

Tore

Liked: Cleanliness, staff & service, property conditions & facilities
Swimming areas
Stayed 2 nights in Nov 2024

10/10 Excellent

Susan, Antioch

Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful beautiful relaxing property
Stayed 1 night in Oct 2024

10/10 Excellent

Chelsey

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property was stunning, I love the hike we could do to see the volcano! The food was fantastic! The staff was just the best! Thanks for making it great!
Stayed 6 nights in Sep 2024

10/10 Excellent

Krystal

Liked: Cleanliness, amenities, property conditions & facilities
Went for my birthday the property was clean. Everyone was extremely friendly and helpful. The shuttles were a plus and the volcano on a clear sky was beautiful to see from my room. Breakfast was great no complaints what so ever, I will be coming again :)
Stayed 2 nights in Oct 2024

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Oct 2024

10/10 Excellent

Tara

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I can’t say enough about this property. It was beautiful. The hot springs hit the spot after a long day exploring and hiking. The staff was helpful and friendly. Transportation to excursions was easy and convenient. Breakfast was amazing. When we come back to Costa Rica, we will be staying here again.
Stayed 3 nights in Jul 2024

8/10 Good

Jaida

Liked: Cleanliness, staff & service, property conditions & facilities
The property is nice, food is good but more flavorful on certain days assuming it’s dependent who the chef is that day. Front office is friendly and accommodating. My only problem was we had to call about 5x before our mini fridge was fixed and I paid for the upgraded room and still did not have a view of the volcano.
Stayed 3 nights in Oct 2024

10/10 Excellent

KARINA

Liked: Cleanliness, staff & service, property conditions & facilities
We loved the thermal pools. A variety to choose from. Easily accessible. Also some wildlife in the area .
Stayed 2 nights in Oct 2024

8/10 Good

Helene

Travelled with family
Liked: Cleanliness
Property overall is great for families with kids middle school and above. The pools are amazing and you don’t need to go to any other springs. The activities on site are great. We loved the horseback riding and the spa - top quality. The restaurant was great for breakfast which was included and we had a late night dinner there a few times which was very good and well priced. They are in the perfect location to hiking, town and all outside activities as well. Our only complaint was that 2 weeks prior we needed to reduce a night and they weren’t flexible. Otherwise we would recommend.
Stayed 3 nights in Oct 2024

10/10 Excellent

Shawn

Stayed 1 night in Sep 2024

10/10 Excellent

Molly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic choice!! The staff were so friendly and helpful. I am gluten free and they assisted me with determining what I could eat on the breakfast buffet and made me gluten free pancakes every morning. I also left my key in my room once and staff were there in less than a minute to let me back in. I highly recommend a spa treatment - the hot stone massage was one of the highlights of my trip! The property is gorgeous with beautiful flora and fauna, not the mention the abundance of hot springs. Others bought day passes and booked tours just to visit the hot springs at Los Lagos! My room was close to the entrance so I never used the shuttle service on the grounds but it seemed easy enough. Ubers were always near and local tours picked up and dropped off at the hotel. Only complaint: the area around the rooms were a bit echoey and you could hear noise/talking from neighboring rooms, less than in a traditional hotel hallway structure though.
Stayed 4 nights in Oct 2024

10/10 Excellent

Nina

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This resort exceeded our expectations. I would personally give it 5 stars. Hotel: We had a private villa. Clean and beautiful. Our view of the volcano was spectacular. Perfect size for our family of four. Food: There is something for everyone. Fresh buffet breakfast at its main restaurant. From the dinner menu i highly recommend the Casado with chicken or fish. Absolutely fantastic and beautifully presented. The wet bar restaurant has all your pub food favs. Burgers, pizza, chicken fingers, fries. The pizza can be made to order fresh out of a stone oven. Everything was reasonably priced and worth it. We are not drinkers, however the mocktails were beautiful and delicious. Yum! Resort: Every area of this resort is well maintained. Its absolutely breathtaking. From the volcano view to the gardens and pool. Some villas are located up the mountain, a shutlle service was always available. New air conditioned mini buses. The cold pools and thermal pools are stunning, located in the center of the resort. Easy access to reception, restaurant, souvenir shop, towel exchange and change rooms. Pools: There are 2 waterslides, one for children under 10. Hot springs: Each one has a different warmth temperature. So soothing and relaxing. Spa: Mesmerizing. A massge while listening to nature and feeling the breeze was incredible. Staff: Were pleasant, friendly and always willing to assist. Just wonderful people. Overall: We would return every year! By far the best resort we been.
Stayed 4 nights in Oct 2024

10/10 Excellent

asad

Stayed 1 night in Sep 2024

10/10 Excellent

Kanda

Stayed 6 nights in Sep 2024

8/10 Good

Fernando

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Enjoyed the stay, hotel is good, clean, in good shape and the view of the volcano is hard to beat. The fact that the hotel has its own thermal pools is a great plus. Reception staff was kind, but they could do a much much better job at highlighting all that there is to do inside the hotel. A pity they didn’t.
Stayed 1 night in Sep 2024

10/10 Excellent

SANDRA

Liked: Cleanliness, staff & service, property conditions & facilities
This place has beautiful grounds great views, volcano view from your balcony. So many hot springs to chose from Such a gem definitely returning soon
Stayed 5 nights in Sep 2024

10/10 Excellent

Yashaswini

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property with a direct view to the Arenal Volcano and the thermal spas were amazing with around 8 different thermal areas to use.
Stayed 2 nights in Sep 2024

10/10 Excellent

Anthony, Walnut Creek

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice!
Stayed 1 night in Sep 2024

10/10 Excellent

Josenie

Travelled with family
Liked: Cleanliness, staff & service, amenities
It’s a beautiful property externally. The greenery, the view and landscape is gorgeous. The rooms need some upgrading. It’s very old fashioned. The staff was very friendly and helpful. The hot springs were wonderful. It was a great stay. Thank you.
Stayed 2 nights in Sep 2024