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Volcano Lodge Hotel & Thermal Experience

4.0 star property
Family-friendly lodge with 4 outdoor pools and free breakfast
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Volcano Lodge Hotel & Thermal Experience

Terrace/patio
4 outdoor pools, pool umbrellas, pool loungers
Hot springs
Game room
Superior Room, 2 Double Beds | Terrace/patio
VIP Access

Reviews

9.4 out of 10

Exceptional

Popular amenities

  • Pool
  • Breakfast included
  • Bar
    Bar
  • 24/7 front desk
    24/7 front desk
  • Room service
    Room service
  • Housekeeping
    Housekeeping
The price is AU$318
includes taxes & fees
27 Nov - 28 Nov

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Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Junior Double Room, 1 King Bed

Junior Double Room, 1 King Bed

Junior Double Room, 1 King Bed

Highlights

Patio
Private pool
Air conditioning
Free cots/infant beds
Fridge
LCD TV
Ceiling fan
Blackout curtains
  • 54 sq m
  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 2 Double Beds

In-room safe, desk, blackout curtains, iron/ironing board

Superior Room, 2 Double Beds

Highlights

Patio
Air conditioning
Free cots/infant beds
Fridge
LCD TV
Ceiling fan
Blackout curtains
Private bathroom
  • 42 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Room (Thermal)

Superior Room (Thermal)

Superior Room (Thermal)

Highlights

Patio
Private pool
Air conditioning
Free cots/infant beds
Fridge
LCD TV
Ceiling fan
Blackout curtains
  • 42 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite

In-room safe, desk, blackout curtains, iron/ironing board

Junior Suite

Highlights

Patio
Individually furnished
Individually decorated
Private pool
Air conditioning
Free cots/infant beds
Fridge
LCD TV
  • 54 sq m
  • Mountain view
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Room, 1 King Bed (Thermal)

Superior Room, 1 King Bed (Thermal)

Superior Room, 1 King Bed (Thermal)

Highlights

Patio
Private pool
Air conditioning
Free cots/infant beds
Fridge
LCD TV
Ceiling fan
Blackout curtains
  • 48 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 1 King Bed

Superior Room, 1 King Bed

Superior Room, 1 King Bed

Highlights

Patio
Air conditioning
Free cots/infant beds
Fridge
LCD TV
Ceiling fan
Blackout curtains
Private bathroom
  • 42 sq m
  • Sleeps 2
  • 1 King Bed

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About the area

Map
7 Km West From La Fortuna, La Fortuna, Alajuela, 50-4417

What's nearby

  • Los Lagos Hot Springs - 15 min walk - 1.3 km
  • Baldi Hot Springs - 2 min drive - 2.2 km
  • Ecotermales Fortuna - 4 min drive - 2.7 km
  • Tabacon Hot Springs - 5 min drive - 4.9 km
  • Arenal Volcano - 14 min drive - 10.9 km

Getting around

  • San José (SJO-Juan Santamaría Intl.) - 131 min drive

Restaurants

  • ‪Virgita Ristorante - ‬2 min drive
  • ‪Ginger Sushi - ‬10 min drive
  • ‪La Saca Restaurant - ‬18 min walk
  • ‪Agua Ardiente Pool Bar - ‬5 min drive
  • ‪Restaurante Ti-Cain - ‬12 min walk

About this property

Volcano Lodge Hotel & Thermal Experience

Upscale family-friendly lodge near Ecotermales Fortuna
Located close to Ecoglide Arenal Park and Tabacon Hot Springs, Volcano Lodge Hotel & Thermal Experience provides free full breakfast, a swim-up bar and a poolside bar. For some rest and relaxation, visit the 2 hot springs or the sauna. The on-site restaurant, Restaurante Sura, offers breakfast, lunch, dinner and happy hour. Free in-room WiFi is available to all guests, along with a terrace and a garden.
You'll also find perks such as:
  • 4 outdoor pools and a children's pool, with sunloungers, pool umbrellas and a swim-up bar
  • Free self-parking
  • Hot springs on-site, a round-trip airport shuttle (surcharge) and an electric car charging station
  • A TV in reception, tour/ticket information and smoke-free property
  • Guest reviews speak highly of the dining options, breakfast and pool
Room features
All 66 rooms feature comforts such as free international calls and air conditioning, in addition to perks such as free WiFi and safes. Guest reviews highly rate the cleanliness rooms at the property.
More amenities include:
  • Bathrooms with rainfall showers and hairdryers
  • 32-inch LCD TVs with digital channels
  • Patios, fridges and free infant beds

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Electric car charging station on site
  • Return airport shuttle (surcharge)
  • Free self parking on site

Food and drink

  • Free full breakfast available daily 6:30 AM to 10 AM
  • 2 bars/lounges
  • A poolside bar
  • A restaurant
  • A swim-up bar
  • Couples/private dining

Restaurants on site

  • Arenal Lobby Bar
  • Restaurante Sura

Family friendly

  • 4 outdoor pools
  • Arcade/game room
  • Children's pool
  • Free cot
  • In-room refrigerator
  • Laundry facilities
  • Playground

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance

Outdoors

  • Garden
  • In the mountains
  • Pool loungers
  • Pool umbrellas
  • Terrace

Spa

  • 2 hot springs
  • Hot springs open from 10:00 AM - 10:00 PM
  • Hot springs water temperature - 40 ºC
  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Ceiling hoist
  • Doorbell and phone notification
  • Front entrance ramp
  • Lever door handles
  • No lift
  • Well-lit path to entrance

More

  • 1 floor
  • Built in 1999
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Towels provided

Entertainment

  • 32-inch LCD TV with digital channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Refrigerator

More

  • Air conditioning
  • Ceiling fan
  • Desk
  • Free international calls
  • Free local calls
  • Free long-distance calls
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 10 PM
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Free cots are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 100 per stay

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher

We should mention

This property does not have any lifts
Hot springs access available from 10:00 AM to 10:00 PM
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property

Property is also known as

Volcano Lodge & Springs
Volcano Lodge & Springs Fortuna
Volcano Springs
Volcano Springs Fortuna
Volcano Lodge Springs La Fortuna
Volcano Lodge Hotel Thermal Experience La Fortuna
Volcano Springs La Fortuna
Volcano Lodge Hotel Thermal Experience
Volcano Thermal Experience La Fortuna
Volcano Thermal Experience
Volcano & Thermal Experience
Volcano Lodge Hotel & Thermal Experience Lodge
Volcano Lodge Hotel & Thermal Experience La Fortuna
Volcano Lodge Hotel & Thermal Experience Lodge La Fortuna

Frequently asked questions

Does Volcano Lodge Hotel & Thermal Experience have a pool?

Yes, this property has 4 outdoor pools and a children's pool.

How much does it cost to stay at Volcano Lodge Hotel & Thermal Experience?

As of 24 Nov 2024, prices found for a 1-night stay for 2 adults at Volcano Lodge Hotel & Thermal Experience on 27 Nov 2024 start from AU$317.63, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Volcano Lodge Hotel & Thermal Experience pet-friendly?

No, pets are not allowed at this property.

How much is parking at Volcano Lodge Hotel & Thermal Experience?

Self-parking is free at this property.

What time is check-in at Volcano Lodge Hotel & Thermal Experience?

Check-in start time: 3:00 PM; check-in end time: 10 PM. Late check-in is available during limited hours.

What time is check-out at Volcano Lodge Hotel & Thermal Experience?

Checkout is at noon.

Does Volcano Lodge Hotel & Thermal Experience provide a shuttle to the airport?

Yes, there's an airport shuttle.

Where is Volcano Lodge Hotel & Thermal Experience located?

This family-friendly La Fortuna lodge is located in the mountains, within 3 mi (5 km) of Ecotermales Fortuna, Ecoglide Arenal Park and Tabacon Hot Springs. Arenal Volcano National Park and Arenal Adventure World are also within 6 mi (10 km).

Volcano Lodge Hotel & Thermal Experience Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 728 out of 1004 reviews" "
Rating 8 - Good. 201 out of 1004 reviews" "
Rating 6 - Okay. 41 out of 1004 reviews" "
Rating 4 - Poor. 20 out of 1004 reviews" "
Rating 2 - Terrible. 14 out of 1004 reviews" "

9.4/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Bruce, Lancaster

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property. We loved the breakfast and happy hour and the pools/tubs. Nice shower. Our room was a little close to the busy street and a little noisy but not a big deal.
Stayed 2 nights in Nov 2024

10/10 Excellent

Sandra

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property with view of Arenal from our patio.
Stayed 2 nights in Nov 2024

10/10 Excellent

Erin

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Thermal spas and pools are clean. Easy to book excursions
Stayed 2 nights in Nov 2024

10/10 Excellent

Jessica, OLDSMAR

Stayed 1 night in Aug 2024

8/10 Good

Dan

Travelled with partner
Liked: Cleanliness, amenities
A high quality hotel with bungalows set in impeccably manicured gardens with beautiful flowers and birdlife. Rooms were large and scrupulously clean, decor slightly plain. Staff were generally helpful and curteous, but we did have one problem in the restaurant with slow service which revealed the customer is not always seen to be right in this hotel! I read a recommendation to stick to the Costa Rican dishes, which we found to be good advice.
Stayed 3 nights in Nov 2024

10/10 Excellent

Josue

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Servicio Excelente
Stayed 2 nights in Nov 2024

10/10 Excellent

Christopher

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great room. The private hot tub was really nice. Thermal pools and sauna also really nice. On site restaurant has very good food.
Stayed 3 nights in Nov 2024

10/10 Excellent

Victor

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything convenient and good practice
Stayed 2 nights in Oct 2024

6/10 Okay

Cristian, Laval

Travelled with partner
Liked: Staff & service, property conditions & facilities
View of the volcano from the terrace and gardens with the birds
Stayed 1 night in Nov 2024

10/10 Excellent

Carol Ramm

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were so helpful and friendly. Our stay was the best!
Stayed 2 nights in Nov 2024

10/10 Excellent

Joan

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gorgeous gardens, easy location for activities, great breakfast buffet.
Stayed 3 nights in Oct 2024

10/10 Excellent

Steven

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property grounds are beautifully kept.
Stayed 3 nights in Oct 2024

10/10 Excellent

ileana

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
excelente , su ubicación y vista al volcán.
Stayed 1 night in Oct 2024

10/10 Excellent

julie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved the thermal pools. They were very rejuvinating and relaxing.
Stayed 2 nights in Oct 2024

10/10 Excellent

Jorge, San Sebastian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful view, excelent romm
Stayed 1 night in Oct 2024

10/10 Excellent

Vasyl

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything good
Stayed 2 nights in Oct 2024

10/10 Excellent

Vijay

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is great for the price. I hope they renovate their rooms with a little more lighting.
Stayed 2 nights in Oct 2024

2/10 Terrible

Carlos

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Be careful with the thermal room pool beacause my wife got a skin infection on our first night
Stayed 3 nights in Oct 2024

10/10 Excellent

Cindy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property and grounds and thermal pools!
Stayed 3 nights in Oct 2024

10/10 Excellent

Alexa

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing property. Staff is super helpful, polite and knowledgeable!!!! Definitely recommend and will stay here again
Stayed 9 nights in Sep 2024

8/10 Good

Susan

Travelled with family
Liked: Cleanliness, staff & service, amenities
Beautiful views and grounds! The rooms need updating and definitely better lighting not white LED. Food was good on property. Staff very nice! Reasonable rates!
Stayed 3 nights in Oct 2024

8/10 Good

Michael

Travelled with family
very very unsafe.hate to say it but men will take advantage of girls on this property. do NOT walk alone in the dark here. it's can be extremely unsafe.
Stayed 2 nights in Sep 2024

10/10 Excellent

Badelys

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The space was beautiful, with amazing Volcano views. The private thermal jacuzzi was my favorite part. And the private patio with such amazing flora. The staff was really friendly. I’m glad I choose this hotel.
Stayed 2 nights in Oct 2024

10/10 Excellent

Marland

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s a beautiful place with great views or Arenal Volcano. Also the private hot springs at the room are pretty awesome.
Stayed 1 night in Sep 2024

10/10 Excellent

Kathleen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff! Loved the location
Stayed 3 nights in Oct 2024