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Hotel El Tucano Resort & Thermal Spa

3.5 star property
Resort in La Palmeria with full-service spa and free breakfast

Photo gallery for Hotel El Tucano Resort & Thermal Spa

Exterior
Outdoor pool
Indoor spa tub
View from property
Master Suite

Reviews

7.4 out of 10
Good

Popular amenities

  • Bar
  • Hot tub
  • 24/7 front desk
  • Gym
  • Spa
  • Breakfast included
The current price is AU$209
includes taxes & fees
13 Mar - 14 Mar

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Superior Room, 1 Bedroom, Ensuite, Mountain View

Superior Room, 1 Bedroom, Ensuite, Mountain View

Superior Room, 1 Bedroom, Ensuite, Mountain View

Highlights

TV
Hypo-allergenic bedding
Separate bedroom
Hairdryer
Private bathroom
Cable/satellite channels
In-room safe
Wardrobe
  • Sleeps 3
  • 2 Queen Beds and 1 Single Bed

View all photos for Family Room

Family Room

Family Room

Highlights

TV
Hypo-allergenic bedding
Hairdryer
Private bathroom
Cable/satellite channels
In-room safe
Wardrobe
Desk
  • Sleeps 5
  • 1 Single Bed, 1 Double Bed and 1 Queen Bed

View all photos for Junior Suite

Junior Suite

Junior Suite

Highlights

Air conditioning
TV
Hypo-allergenic bedding
Hairdryer
Rainfall showerhead
Private bathroom
Cable/satellite channels
In-room safe
  • 39 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Triple Room

Standard Triple Room

Standard Triple Room

Highlights

TV
Hypo-allergenic bedding
Hairdryer
Rainfall showerhead
Private bathroom
Cable/satellite channels
In-room safe
Wardrobe
  • 21 sq m
  • Mountain view
  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed

View all photos for Standard Double Room

Hypo-allergenic bedding, in-room safe, desk, free WiFi

Standard Double Room

Highlights

TV
Hypo-allergenic bedding
Hairdryer
Rainfall showerhead
Private bathroom
Cable/satellite channels
In-room safe
Wardrobe
  • 21 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Master Suite

Master Suite

Master Suite

Highlights

Balcony or patio
Separate sitting area
Private indoor hot tub
Air conditioning
Mini-fridge
TV
Hypo-allergenic bedding
Separate bedroom
  • 50 sq m
  • Mountain view
  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior

Tilajari Hotel Resort

  • Pool
  • Hot tub
  • Breakfast included
  • Spa
9.0 out of 10, Wonderful, 303 reviews
The price is AU$170
includes taxes & fees
13 Mar - 14 Mar
Tilajari Hotel Resort
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About the area

Map
7 km North from Central Park, Ciudad Quesada, La Palmeria, Alajuela

What's nearby

  • Juan Castro Blanco National Park - 18 min walk - 1.5 km
  • Aquas Zarcas Square - 6 min drive - 6.4 km
  • Aguas Zarcas Church - 7 min drive - 6.2 km
  • Quesada City Park - 10 min drive - 9.0 km
  • Camara de Ganaderos de San Carlos - 28 min drive - 27.8 km

Getting around

  • San José (SJO-Juan Santamaría Intl.) - 145 min drive

Restaurants

  • ‪Tilapias Quecos - ‬3 min drive
  • ‪Soda Restaurante Isabel #3 - ‬4 min drive
  • ‪Cosechas - ‬7 min drive
  • ‪Restaurante Yin Du - ‬8 min drive
  • ‪Pizzeria Tzunami - ‬7 min drive

About this property

Hotel El Tucano Resort & Thermal Spa

Resort in the mountains
At Hotel El Tucano Resort & Thermal Spa, you can look forward to free full breakfast, a poolside bar and a terrace. Indulge in hydrotherapy, a body scrub and aromatherapy at The Spa, the on-site spa. The on-site restaurant, La Foresta, offers breakfast, brunch, lunch, dinner and al fresco dining. Free in-room WiFi is available to all guests, along with mini golf and a garden.
You'll also enjoy the following perks during your stay:
  • An outdoor pool with a lazy river
  • Free self-parking
  • An outdoor tennis court, a round-trip airport shuttle (surcharge) and a banquet hall
  • Luggage storage, massage treatment rooms and meeting rooms
  • Guest reviews say great things about the helpful staff
Room features
All 87 rooms have amenities, such as free WiFi, safes and room service.
Extra amenities include:
  • Bathrooms with free toiletries and hairdryers
  • TVs with cable channels
  • Wardrobes/cupboards, daily housekeeping and desks

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Return airport shuttle (surcharge)
  • Free self parking on site

Food and drink

  • Free full breakfast
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • La Foresta

Things to do

  • Full-service spa
  • Gym
  • Hot tub
  • Lazy river
  • Mini golf
  • Outdoor pool
  • Outdoor tennis court
  • Sauna
  • Steam room

Family friendly

  • Laundry facilities
  • Lazy river
  • Mini golf
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Business centre
  • Meeting rooms

Outdoors

  • Garden
  • In the mountains
  • Picnic area
  • Terrace

Full-service spa

  • 6 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Hot tub
  • Hot/mineral springs
  • Hydrotherapy
  • Manicures/pedicures
  • Massage
  • Mud bath
  • Outdoor treatment areas
  • Sauna
  • Spa open select days
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

Room amenities

Bedroom

  • Bedsheets provided
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Room service

More

  • Desk
  • Phone
  • Safe
LIST_ALT

Policies

Check-in

Check-in start time: 2 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Cots (infant beds) are not available

Payment types

MONETIZATION_ON

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have any lifts
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
No pets and no service animals are allowed at this property
Guests under 12 years old are not allowed in the spa, and guests under 8 years old are only allowed with adult supervision

Property is also known as

El Tucano
Hotel El Tucano Resort Thermal Spa La Palmeria
El Tucano Thermal Spa Aguas Zarcas
Hotel El Tucano Resort & Thermal Spa
Hotel El Tucano Resort & Thermal Spa Aguas Zarcas
El Tucano Resort And Thermal Spa
Occidental El Tucano Hotel
Occidental El Tucano Resort
Hotel El Tucano Resort Thermal Spa Aguas Zarcas
El Tucano Resort & Thermal Spa Costa Rica/San Carlos
El Tucano Resort & Thermal Hotel San Carlos
El Tucano Thermal Spa La Palmeria
Tucano Thermal La Palmeria
Tucano & Thermal La Palmeria
Hotel El Tucano Resort Thermal Spa
Hotel El Tucano Resort & Thermal Spa Resort
Hotel El Tucano Resort & Thermal Spa La Palmeria
Hotel El Tucano Resort & Thermal Spa Resort La Palmeria

Frequently asked questions

Does Hotel El Tucano Resort & Thermal Spa have a pool?

Yes, this property has an outdoor pool.

How much does it cost to stay at Hotel El Tucano Resort & Thermal Spa?

As of 12 Mar 2025, prices found for a 1-night stay for 2 adults at Hotel El Tucano Resort & Thermal Spa on 13 Mar 2025 start from AU$208.82, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Hotel El Tucano Resort & Thermal Spa pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hotel El Tucano Resort & Thermal Spa?

Self-parking is free at this property.

What time is check-in at Hotel El Tucano Resort & Thermal Spa?

Check-in start time: 2 PM; check-in end time: midnight.

What time is check-out at Hotel El Tucano Resort & Thermal Spa?

Checkout is at noon.

Does Hotel El Tucano Resort & Thermal Spa provide a shuttle to the airport?

Yes, there's an airport shuttle.

Where is Hotel El Tucano Resort & Thermal Spa located?

Situated in the mountains, this spa resort is 0.9 mi (1.5 km) from Juan Castro Blanco National Park and within 6 miles (10 km) of Aquas Zarcas Square and Quesada City Park. Platanar Volcano and Laguna Río Cuarto are also within 16 miles (25 km).

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Hotel El Tucano Resort & Thermal Spa Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 105 out of 344 reviews
Rating 8 - Good. 108 out of 344 reviews
Rating 6 - Okay. 65 out of 344 reviews
Rating 4 - Poor. 41 out of 344 reviews
Rating 2 - Terrible. 25 out of 344 reviews

7.8/10

Cleanliness

7.6/10

Staff & service

7.4/10

Amenities

7.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Kathi

I loved the large thermal water pool, and my husband loved the steam room, warm pool and cool pool. We also liked being in an environment with the majority of people being Costaricense, as we weren't interested in an exclusive tourist resort.
Stayed 1 night in Jan 2025

4/10 Poor

Asdrubal

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Need I lot of maintenance, ac unit on the room very old and noisy, the bathroom very abandoned. Food was not good at all.
Stayed 1 night in Mar 2025

2/10 Terrible

Dan

Liked: Staff & service, amenities, property conditions & facilities
Property may be a resort in terms of a 3rd world country, but by no means worth the money. Very very old. Built in the 70s most likely, and saying it's a hot springs resort is a stretch. Very disappointing.
Stayed 3 nights in Mar 2025

4/10 Poor

Marc

Liked: Staff & service, property conditions & facilities
No air conditioning in the room because I was penalized for using Expedia. The water in the shower was barely lukewarm and dribbled out. The parking lot at night was loud with motorcycles racing around. Unsympathetic staff who didn’t care when I said that I should not be penalized for Not getting a room with air-conditioning because I didn’t book through them personally.
Stayed 1 night in Mar 2025

8/10 Good

Maria

The river and pools was the best part.
Stayed 2 nights in Oct 2024

10/10 Excellent

Sharla

Great place to stay.
Stayed 1 night in Apr 2024

2/10 Terrible

Naveen

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
There is no hot water, air conditioner barely works. The staff in the restaurant and laundry are great, however the front desk reception staff are terrible. I wouldn’t recommend this place at all. The hotel rooms and rest rooms are very old.
Stayed 3 nights in Dec 2024

8/10 Good

Catalina

Great breakfast included!
Stayed 1 night in Jun 2024

10/10 Excellent

Timothy

The local food was excellent
Stayed 2 nights in Feb 2024

10/10 Excellent

Jamie

Very large spacious rooms...Excellent customer service
Stayed 4 nights in Feb 2024

8/10 Good

Ravi

Staff was very friendly and always eager to help
Stayed 4 nights in Mar 2024

10/10 Excellent

Verified traveller

Great service
Jordan from the pool bar was amazing. Everything we needed, he was able to help us with. Our stay would not have been the same without him.
Stayed 2 nights in Jul 2024

10/10 Excellent

jeff

Great pools and sauna
Stayed 1 night in Feb 2024

10/10 Excellent

Abel

Definitely a great experience, enjoyable place.
Stayed 1 night in Sep 2023

8/10 Good

gustavo

The nature arrond the place.
Stayed 4 nights in Mar 2024

10/10 Excellent

Julio

Great for elders
Stayed 2 nights in Mar 2024

6/10 Okay

Daniel

Liked: Property conditions & facilities
Old hotel more like 3 starts. Beautiful hot springs. Price was ok.
Stayed 1 night in Apr 2024

10/10 Excellent

Nazareno

Nice hotel
Stayed 1 night in Dec 2022

8/10 Good

Eduardo

They are at is beautiful, but some areas need attention. It needs some TLC
Stayed 1 night in Jul 2024

8/10 Good

MAXWELL

Beautiful property, with some wonderful hot springs. Be sure to check them out along the river not only the manmade pools. Rooms were nice but ours was a bit dated and loud as we were close to the pools and restraunt. Food in the restraunt wasnt the best but was cheap. Great restraunts a few minutes down the road worth driving too.
Stayed 2 nights in May 2024

6/10 Okay

David

The property is scenic, surrounded by beautiful forest area and a creek. The hot springs and pools make this a nice place to stay. The rooms need alot of maintenance and updating. For example, the bathroom is extremely outdated, bathtub had a crack in it, the bathroom sink was falling apart, and the tile work needed caulking as well as updating. There was black mold everywhere, especially in the bathroom. Not a very clean hotel. Staff was nice in the restaurant.
Stayed 8 nights in Jul 2024

8/10 Good

Jessica Burgos

Nice and relaxing

4/10 Poor

Jeffrey

Liked: Cleanliness
The grounds are great, but the rooms are trash.
Stayed 6 nights in Mar 2023

8/10 Good

Verified traveller

Peaceful
You need a stronger internet signal, and we had trouble accessing the TV.
Stayed 3 nights in Feb 2024

8/10 Good

Pierre

Nice hotspring pools, good restaurant. Great service. Place was clean. The overall hotel and grounds need some maintenance and paint. We had a junior suite and was nice, king size bed was good and ac worked good. We will retunrn.