Lake Pocotopaug Hotels, East Hampton

"There was no kitchen. The room was hot and located right by the elevator. We had people wake us up constantly from 1-3 am. "

"This hotel has no idea what hospitality is. Everyone looks at you like you have three heads. It’s co. Extend to an apt bldg btw. Breakfast was added on reservation but it’s not really a breakfast. Snack bar more like it. I’m Hilton honors as well. They did nothing for it. "

"I'm sure the rooms are nice, but we were placed in a room on the lower level next to the driveway and pool. Curtain was torn, the shade pull was ripped out of the wall, and the walpaper was peeling apart. Fumes from the pool chlorine were strong! It seemed like we were interrupting the desk staff from their personal care time "

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"The hot tub was cold during our entire stay"

"Room was very dirty and smells like someone used the bathroom before we checked in. I would never booked again, no 1 came to take out trash from the room."

"A solid OK hotel. It's very evident there is no brand standard. The room is dated and in need of repairs. I recommend having a white noise machine because this is next to a train station and they can keep you up all night. The continental breakfast was comical. They serve cut up hot dogs as your morning protein option. Come in with low expectations and a good attitude and you'll be ok. "

"The room smells like rotten eggs"

"Staff lovely ro great valet pleasant all despite our 1am arrival!"