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Lancaster Marriott at Penn Square

3.5 star property
Central Lancaster hotel connected to the convention centre, steps from Central Market
your current months are November, 2024 and December, 2024.
November 2024
December 2024

Photo gallery for Lancaster Marriott at Penn Square

2 bars/lounges, rooftop bar
Indoor pool
Exterior
Pillow-top beds, in-room safe, desk, iron/ironing board
3 restaurants, breakfast, lunch served; local and international cuisine

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Gym
  • Bar
    Bar
  • Spa
    Spa
  • 24/7 front desk
    24/7 front desk
  • Parking available
    Parking available
  • Pool
    Pool
The price is AU$278
includes taxes & fees
24 Nov - 25 Nov
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Room options

Available filters for rooms
Showing 20 of 20 rooms

View all photos for Room, 1 King Bed, Corner

Room, 1 King Bed, Corner

Room, 1 King Bed, Corner

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Mini-fridge
LCD TV
Pillow-top bed
Hairdryer
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed

Pillow-top beds, in-room safe, desk, iron/ironing board

Room, 1 King Bed

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Mini-fridge
LCD TV
Pillow-top bed
Hairdryer
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed (Mobility Accessible, Tub)

Pillow-top beds, in-room safe, desk, iron/ironing board

Room, 1 King Bed (Mobility Accessible, Tub)

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Mini-fridge
LCD TV
Pillow-top bed
Hairdryer
  • 32 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed (Mobility Accessible, Roll-In Shower)

Pillow-top beds, in-room safe, desk, iron/ironing board

Room, 1 King Bed (Mobility Accessible, Roll-In Shower)

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Mini-fridge
LCD TV
Pillow-top bed
Hairdryer
  • 32 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Corner (Hearing Accessible)

Pillow-top beds, in-room safe, desk, iron/ironing board

Suite, 1 Bedroom, Corner (Hearing Accessible)

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Mini-fridge
LCD TV
Pillow-top bed
Hairdryer
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, City View

Pillow-top beds, in-room safe, desk, iron/ironing board

Room, 1 King Bed, City View

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Mini-fridge
LCD TV
Pillow-top bed
Sofa bed - double
  • 36 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Double Beds, City View

Pillow-top beds, in-room safe, desk, iron/ironing board

Room, 2 Double Beds, City View

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Mini-fridge
LCD TV
Pillow-top bed
Hairdryer
  • 36 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, City View, Corner

Pillow-top beds, in-room safe, desk, iron/ironing board

Room, 1 King Bed, City View, Corner

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Mini-fridge
LCD TV
Pillow-top bed
Hairdryer
  • 36 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed (Mobility Accessible, Tub)

Pillow-top beds, in-room safe, desk, iron/ironing board

Room, 1 King Bed (Mobility Accessible, Tub)

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Mini-fridge
LCD TV
Pillow-top bed
Hairdryer
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed (Hearing Accessible)

Pillow-top beds, in-room safe, desk, iron/ironing board

Room, 1 King Bed (Hearing Accessible)

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Mini-fridge
LCD TV
Pillow-top bed
Hairdryer
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed (Mobility Accessible, Roll-In Shower)

Pillow-top beds, in-room safe, desk, iron/ironing board

Room, 1 King Bed (Mobility Accessible, Roll-In Shower)

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Mini-fridge
LCD TV
Pillow-top bed
Hairdryer
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds (Mobility Accessible, Tub)

Pillow-top beds, in-room safe, desk, iron/ironing board

Room, 2 Queen Beds (Mobility Accessible, Tub)

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Mini-fridge
LCD TV
Pillow-top bed
Hairdryer
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Double Beds

Pillow-top beds, in-room safe, desk, iron/ironing board

Room, 2 Double Beds

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Mini-fridge
LCD TV
Pillow-top bed
Hairdryer
  • 36 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed

Pillow-top beds, in-room safe, desk, iron/ironing board

Room, 1 King Bed

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Mini-fridge
LCD TV
Pillow-top bed
Sofa bed - double
  • 32 sq m
  • Resort view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Corner

Pillow-top beds, in-room safe, desk, iron/ironing board

Suite, 1 Bedroom, Corner

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Mini-fridge
LCD TV
Pillow-top bed
Separate bedroom
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Double Beds (Mobility Accessible, Tub)

Pillow-top beds, in-room safe, desk, iron/ironing board

Room, 2 Double Beds (Mobility Accessible, Tub)

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Mini-fridge
LCD TV
Pillow-top bed
Hairdryer
  • 36 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed with Sofa bed

Room, 1 King Bed with Sofa bed

Room, 1 King Bed with Sofa bed

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Mini-fridge
LCD TV
Pillow-top bed
Hairdryer
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Queen Beds (Hearing Accessible)

Pillow-top beds, in-room safe, desk, iron/ironing board

Room, 2 Queen Beds (Hearing Accessible)

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Mini-fridge
LCD TV
Pillow-top bed
Hairdryer
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds

Pillow-top beds, in-room safe, desk, iron/ironing board

Room, 2 Queen Beds

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Mini-fridge
LCD TV
Pillow-top bed
Hairdryer
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds (Mobility Accessible, Roll-In Shower)

Pillow-top beds, in-room safe, desk, iron/ironing board

Room, 2 Queen Beds (Mobility Accessible, Roll-In Shower)

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Mini-fridge
LCD TV
Pillow-top bed
Hairdryer
  • Sleeps 4
  • 2 Queen Beds

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Pool
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Restaurant
8.4 out of 10, Very good, (841)
The price is AU$197
includes taxes & fees
28 Nov - 29 Nov
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About the area

Map
25 South Queen Street, Lancaster, PA, 17603

What's nearby

  • Central Market - 1 min walk
  • Lancaster Marriott at Penn Square - 1 min walk
  • Fulton Theatre - 3 min walk
  • Lancaster County Convention Center - 3 min walk
  • Franklin & Marshall College - 3 min drive

Getting around

  • Lancaster Station - 3 min drive
  • Harrisburg, PA (MDT-Harrisburg Intl.) - 37 min drive

Restaurants

  • ‪Annie Bailey's Irish Public House - ‬2 min walk
  • ‪Tellus360 - ‬2 min walk
  • ‪Shot And Bottle - ‬1 min walk
  • ‪Yorgos Restaurant & Lounge - ‬1 min walk
  • ‪Prince Street Cafe - ‬3 min walk

About this property

Lancaster Marriott at Penn Square

Hotel near Central Market
Located close to Lancaster Marriott at Penn Square and Lancaster County Convention Center, Lancaster Marriott at Penn Square provides shopping on-site, a coffee shop/cafe and a garden. Treat yourself to aromatherapy, hydrotherapy or a massage at the on-site spa. At the 3 on-site restaurants, enjoy breakfast, lunch, dinner and local and international cuisine. Free WiFi in public areas is available to all guests, along with dry cleaning/laundry services and 2 bars.
Other perks at this hotel include:
  • An indoor pool
  • Buffet breakfast (surcharge), self-parking (surcharge) and an electric car charging station
  • A 24-hour front desk, a lift and a ballroom
  • ATM/banking services, a banquet hall and luggage storage
  • Guest reviews give top marks for the dining options, helpful staff and location
Room features
All 416 rooms boast comforts such as air conditioning, as well as thoughtful touches such as safes and WiFi. Guest reviews speak positively of the cleanliness rooms at the property.
Extra conveniences in all rooms include:
  • Free infant beds and free extra beds
  • Recycling and LED light bulbs
  • Bathrooms with baths or showers and free toiletries
  • 37-inch LCD TVs with premium channels
  • Mini fridges, coffee/tea makers and daily housekeeping

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi (USD 11.95 per day)
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Parking on site (USD 15 per day; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; USD 18.50 per person
  • 2 bars/lounges
  • 3 restaurants
  • A coffee shop/cafe
  • Snack bar/deli

Restaurants on site

  • Plough
  • The Exchange
  • Two Kings

Family friendly

  • Free cot
  • Free rollaway/extra bed
  • Indoor pool
  • Laundry facilities
  • Mini-fridge
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 24-hour business centre
  • 72,204 square feet of conference space
  • Meeting room

Outdoors

  • Garden

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Facials
  • Hydrotherapy
  • Massage
  • Sauna
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Braille/raised signage
  • Grab bar near toilet (61 centimetre high)
  • Handrails in stairways (122 centimetre high)
  • Height-adjustable showerhead
  • Lever door handles
  • Lift (51 centimetre wide door)
  • Low-height door lock
  • Low-height electrical sockets in bathroom
  • Low-height view port in door
  • Pool access ramp on site
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk (122 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 19 floors
  • 2 buildings
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Rooftop garden
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Free rollaway/extra bed
  • Pillowtop mattress

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Partially-open bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 37-inch LCD TV with premium cable channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The property will be renovating from 9 September 2024 to 20 November 2024 (completion date subject to change). The following areas are affected:
  • Lobby
  • Parking area
During renovations, the hotel will make every effort to minimise noise and disturbance.

Access methods

Staffed front desk, smart lock

Pets

Pets not allowed
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Free rollaway/extra beds!
Free cots are available on request at the property

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: from approximately USD 18.50 per person
  • Fee for in-room wireless Internet: USD 11.95 per day (rates may vary)
  • Self-parking fee: USD 15 per day (in/out privileges)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve rollaway/extra beds
This property accepts credit cards, debit cards and cash
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Lancaster Marriott Penn Square
Lancaster Penn Square Marriott
Marriott Lancaster Penn Square
Marriott Penn
Marriott Penn Hotel
Marriott Penn Hotel Lancaster Square
Lancaster Marriott At Penn Square Hotel Lancaster
Lancaster Marriott Penn Square Hotel
Marriott Penn Square Hotel
Marriott Penn Square
Lancaster Marriott at Penn Square Hotel
Lancaster Marriott at Penn Square Lancaster
Lancaster Marriott at Penn Square Hotel Lancaster

Frequently asked questions

Does Lancaster Marriott at Penn Square have a pool?

Yes, this property has an indoor pool.

How much does it cost to stay at Lancaster Marriott at Penn Square?

As of 5 Nov 2024, prices found for a 1-night stay for 2 adults at Lancaster Marriott at Penn Square on 24 Nov 2024 start from AU$277.67, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Lancaster Marriott at Penn Square pet-friendly?

No, pets are not allowed at this property.

How much is parking at Lancaster Marriott at Penn Square?

Self-parking is available for USD 15 per day.

What time is check-in at Lancaster Marriott at Penn Square?

Check-in start time: 4 PM; check-in end time: anytime.

What time is check-out at Lancaster Marriott at Penn Square?

Checkout is at noon.

Where is Lancaster Marriott at Penn Square located?

Located in Historic Downtown Lancaster, this spa hotel is steps away from Central Market and Lancaster Marriott at Penn Square. Lancaster County Convention Center and Franklin & Marshall College are also within 1 mi (2 km). Lancaster Station is 24 minutes by foot.

Lancaster Marriott at Penn Square Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 601 out of 1006 reviews" "
Rating 8 - Good. 232 out of 1006 reviews" "
Rating 6 - Okay. 92 out of 1006 reviews" "
Rating 4 - Poor. 53 out of 1006 reviews" "
Rating 2 - Terrible. 28 out of 1006 reviews" "

9.4/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

4/10 Poor

Shenita

Liked: Cleanliness
Disliked: Staff & service
Stayed 1 night in Oct 2024

8/10 Good

Donna

Liked: Cleanliness, staff & service
We loved the room. Very clean and quiet. However, there was construction at the front entrance and we had to ask a construction worker how to enter the building. Then we had a hard time finding the entrance to the garage. After construction is finished things should be great!
Stayed 1 night in Oct 2024

6/10 Okay

Rebecca

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities
The room itself was great! Very clean however entering the hotel was a mess...the only instruction I received was to enter the garage and I ended up walking in circles to find said entrance. Another issue was only one elevator was working until the day we left and there is 18 or 19 floors in the whole hotel. I also couldn't connect my visit to the app at all and had to pay for internet despite having an account. No working vending machine on our floor so we had to go out at night to pick up snacks and drinks while the surrounding area had a massive homeless community.
Stayed 2 nights in Oct 2024

10/10 Excellent

Yarden, chapel hill

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great room and view for the town. Staff was very nice. The area is center to the city which was great but it didnt have a lot to do as its a small city
Stayed 1 night in Oct 2024

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2024

6/10 Okay

Carolyn

na
Stayed 1 night in Oct 2024

10/10 Excellent

drew

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 1 night in Sep 2024

10/10 Excellent

Grzegorz

Liked: Cleanliness, staff & service, property conditions & facilities
Perfect location in the center of the city
Stayed 1 night in Sep 2024

2/10 Terrible

Beryl

Travelled with group
Disliked: Staff & service, property conditions & facilities
Marriott should be ashamed of how this property looks and is being operated currently (September 2024). They are doing construction of the front entrance, so there is no place to pull your car up when you arrive. They have a side entrance, however to pull your car up, you are in a lane of traffic and people driving by will honk and almost run into your car. They instruct guests to park in the parking lot for the convention center (around the block), and then "bring your bags through the sky-walk." This is not convenient in any way, and if you can't find a parking spot close to the sky-walk entrance you have to carry your bags around the parking garage, then carry them through the sky-walk, and into the hotel. When we checked in (around 5 pm) there was NO hotel staff to help with the bags. After speaking with multiple front-desk staff finally one of the front-desk staff helped with the bags. The rooms are very average. And the location is pretty poor, it feels unsafe at night. The only friendly and helpful Marriott staff member was the concierge. I would never stay at this hotel again, and not recommend it.
Stayed 2 nights in Sep 2024

10/10 Excellent

jen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Funda

Stayed 1 night in Sep 2024

6/10 Okay

Theresa

Disliked: Property conditions & facilities
Front entrance under construction Clean lady rude
Stayed 2 nights in Sep 2024

4/10 Poor

Patricia

Travelled with family
Disliked: Amenities
The parking garage was so inconvenient for transporting luggage into building. The shower in the bathroom was impossible to adjust proper water temperature. It would change from ice cold to scalding hot during the shower. Housekeeping left us 1 washcloth for 3 adults. The room had no drawers or any kind of shelf or storage for clothing other than a slim closet for clothes on hangers.
Stayed 2 nights in Sep 2024

10/10 Excellent

Jacqueline

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location of the hotel was very convenient and close to downtown shopping. At the time of our arrival, the front of the hotel had construction, and we were not able to access the parking garage next door to the hotel which was an unfortunate inconvenience. Other than that, our stay was very comfortable, and would definitely stay again if in the area.
Stayed 2 nights in Sep 2024

10/10 Excellent

Vincent, Myerstown

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is located at the convention, making it convenient to walk from room. There are many food options nearby in walking distance.
Stayed 1 night in Sep 2024

6/10 Okay

Matt

Liked: Cleanliness, staff & service
Stayed 4 nights in Sep 2024

10/10 Excellent

elizabeth

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was the first time ever being in the "city" of Lancaster, so it is very different than the Amish/Farmland I am use to, but it was a very nice stay. There is off site parking, but the parking garage is very easy to get to, but you are charged a daily rate for parking there. Also, note that there are a lot of ONE WAY streets there.....soooooo just keep that in mind while you are in the area. I would not want anyone to go down a one way street by accident.... not saying anyone did that, but, there is that. (haha). Go, Enjoy! It is a perfect spot close to a lot of things!
Stayed 2 nights in Sep 2024

10/10 Excellent

Giovanna

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Great location and a nice place to stay.
Stayed 1 night in Aug 2024

8/10 Good

Mabel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Marriott hotel in Penn Square occupies an old department store (lobby, reception, restaurants) and has two tall towers. Room was on a 6th floor corner with huge panoramic windows on two sides. Bathroom had a great shower and was ample.I’ll mention two inexcusable faults. I’m very detail oriented. For the price, the bottom sheet and mattress protector were not big enough for the bed. The three receptacles for shampoo, conditioner and soap in the shower I was hardly able to reach them and instead of being placed in a logical place they were on the same wall as the shower head. Go figure: I couldn’t reach the soap bottle and I am getting rained on my head. Why don’t hotel managers think before they remodel bathrooms!!!!!
Stayed 2 nights in Aug 2024

10/10 Excellent

Malek H

Liked: Cleanliness, staff & service, property conditions & facilities
The Marriott did not disappoint, what a pleasant place to stay at.
Stayed 2 nights in Aug 2024

8/10 Good

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

Edlyn

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gorgeous hotel no complaints except our room was humid and ac seemed to not cool properly (1236)
Stayed 1 night in Aug 2024

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 1 night in Aug 2024

4/10 Poor

Shane

Travelled with partner
Disliked: Staff & service
The check-in process was very inconvenient. We arrived around 4:10pm and was told rudely our room wasn’t ready and they would let us know. No one wants to hear that after a long drive. They ended up texting us an hour later. The room was clean, however the bed was extremely uncomfortable. It was hard/firm and creaked at any movement. There would be random times in the middle night where we would hear a loud metal clanking noise that would wake us up out of our sleep. Overall we felt un-rested here during our stay and probably won’t stay here again next time we visit Lancaster.
Stayed 2 nights in Aug 2024

8/10 Good

Christina

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
-room was clean, great location! -bathroom has a sliding door, NO lock, NO exhaust fan -very thin walls between rooms, we can hear the people next door -staff were grumpy, no smiles at all!
Stayed 1 night in Aug 2024