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Tru by Hilton Lancaster East

2.5 star property
Hotel with free breakfast, a short walk to Dutch Wonderland
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Tru by Hilton Lancaster East

Room, 2 Queen Beds, Non Smoking
Exterior
Lobby
Indoor pool
Lobby

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Laundry
  • 24/7 front desk
The price is AU$154
includes taxes & fees
5 Jan - 6 Jan 2025

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Room, 2 Queen Beds, Non Smoking

Room, 2 Queen Beds, Non Smoking

Room, 2 Queen Beds, Non Smoking

Highlights

Air conditioning
Fridge
Smart TV
Blackout curtains
Hairdryer
Rainfall showerhead
Private bathroom
Satellite channels
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible, Non Smoking (Roll-in Shower)

Blackout curtains, iron/ironing board, free WiFi, bed sheets

Room, 1 King Bed, Accessible, Non Smoking (Roll-in Shower)

Highlights

Air conditioning
Fridge
Smart TV
Blackout curtains
Hairdryer
Rainfall showerhead
Private bathroom
Satellite channels
  • 21 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking

Room, 1 King Bed, Non Smoking

Room, 1 King Bed, Non Smoking

Highlights

Air conditioning
Fridge
Smart TV
Blackout curtains
Hairdryer
Rainfall showerhead
Private bathroom
Satellite channels
  • 21 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking (Roll-in Shower)

Blackout curtains, iron/ironing board, free WiFi, bed sheets

Room, 2 Queen Beds, Accessible, Non Smoking (Roll-in Shower)

Highlights

Air conditioning
Fridge
Smart TV
Blackout curtains
Hairdryer
Rainfall showerhead
Private bathroom
Satellite channels
  • 37 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking (Hearing, Roll-in Shower)

Blackout curtains, iron/ironing board, free WiFi, bed sheets

Room, 2 Queen Beds, Accessible, Non Smoking (Hearing, Roll-in Shower)

Highlights

Air conditioning
Fridge
Smart TV
Blackout curtains
Hairdryer
Rainfall showerhead
Private bathroom
Satellite channels
  • 37 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible, Non Smoking (Hearing)

Blackout curtains, iron/ironing board, free WiFi, bed sheets

Room, 1 King Bed, Accessible, Non Smoking (Hearing)

Highlights

Air conditioning
Fridge
Smart TV
Blackout curtains
Hairdryer
Rainfall showerhead
Private bathroom
Satellite channels
  • 21 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking (Hearing)

Blackout curtains, iron/ironing board, free WiFi, bed sheets

Room, 2 Queen Beds, Accessible, Non Smoking (Hearing)

Highlights

Air conditioning
Fridge
Smart TV
Blackout curtains
Hairdryer
Rainfall showerhead
Private bathroom
Satellite channels
  • 37 sq m
  • Sleeps 4
  • 2 Queen Beds
Desk, laptop workspace, blackout curtains, iron/ironing board

avid hotel Lancaster, an IHG Hotel

Pool
Breakfast included
Parking included
Free WiFi
9.0 out of 10, Wonderful, (1000)
The price is AU$150
includes taxes & fees
1 Jan - 2 Jan 2025
avid hotel Lancaster, an IHG Hotel
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About the area

Map
2320 Lincoln Hwy E, Lancaster, PA, 17602

What's nearby

  • Amish Farm and House - 8 min walk
  • Dutch Wonderland - 8 min walk
  • Rockvale Outlets - 9 min walk
  • Tanger Outlets Lancaster - 10 min walk
  • American Music Theatre Lancaster - 12 min walk

Getting around

  • Lancaster Station - 14 min drive
  • Philadelphia International Airport (PHL) - 85 min drive

Restaurants

  • ‪Chick-fil-A - ‬18 min walk
  • ‪McDonald's - ‬2 min drive
  • ‪Texas Roadhouse - ‬3 min walk
  • ‪Golden Corral - ‬4 min walk
  • ‪Sonic Drive-In - ‬15 min walk

About this property

Tru by Hilton Lancaster East

Hotel near Dutch Wonderland
A free breakfast buffet, an arcade/games room and laundry facilities are just a few of the amenities provided at Tru by Hilton Lancaster East. Stay connected with free in-room WiFi, and guests can find other amenities, such as a gym and a 24-hour business centre.
You'll also find perks such as:
  • An indoor pool
  • Free self-parking and extended parking
  • Express check-out, express check-in and a TV in reception
  • Free newspapers, coffee/tea in reception and a vending machine
  • Guest reviews speak highly of the breakfast and helpful staff
Room features
All 112 rooms boast comforts such as air conditioning, as well as amenities such as free WiFi. Guest reviews speak positively of the cleanliness rooms at the property.
More amenities include:
  • Bathrooms with rainfall showers and free toiletries
  • 55-inch Smart TVs with premium channels
  • Fridges, heating and daily housekeeping

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free extended parking on site
  • Free RV/bus/lorry parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available 6:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas

Family friendly

  • Arcade/game room
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 24-hour business centre
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Pool hoist on site
  • Stair-free path to entrance
  • Vibrating pillow alarm
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 5 floors
  • Built in 2017
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • 55-inch smart TV with premium satellite channels

Food and drink

  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of USD 50 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types

Important information

Optional extras

  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Tru Hilton Lancaster East Hotel
Tru Hilton Lancaster East
Tru by Hilton Lancaster East Hotel
Tru by Hilton Lancaster East Lancaster
Tru by Hilton Lancaster East Hotel Lancaster

Frequently asked questions

Does Tru by Hilton Lancaster East have a pool?

Yes, this property has an indoor pool.

How much does it cost to stay at Tru by Hilton Lancaster East?

As of 18 Dec 2024, prices found for a 1-night stay for 2 adults at Tru by Hilton Lancaster East on 5 Jan 2025 start from AU$153.89, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Tru by Hilton Lancaster East pet-friendly?

Yes, this property allows cats and dogs (limit 2 total). There's a fee of USD 50 per accommodation, per stay. Service animals are exempt from fees.

How much is parking at Tru by Hilton Lancaster East?

Self-parking and extended parking are free at this property.

What time is check-in at Tru by Hilton Lancaster East?

Check-in start time: 3 PM; check-in end time: midnight.

What time is check-out at Tru by Hilton Lancaster East?

Checkout is at noon.

Where is Tru by Hilton Lancaster East located?

Situated in the entertainment district, this hotel is within a 10-minute walk of Amish Farm and House and Dutch Wonderland. Rockvale Outlets and Tanger Outlets Lancaster are also within 10 minutes.

Reviews

8.8

Excellent

Rating 10 - Excellent. 619 out of 1001 reviews" "
Rating 8 - Good. 230 out of 1001 reviews" "
Rating 6 - Okay. 83 out of 1001 reviews" "
Rating 4 - Poor. 42 out of 1001 reviews" "
Rating 2 - Terrible. 27 out of 1001 reviews" "

9.0/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Pamela

Travelled with partner, Travelled with group
Everything has been great, Tyler checked us in and he was very friendly.
Stayed 1 night in Dec 2024

10/10 Excellent

Lisa

Stayed 1 night in Nov 2024

10/10 Excellent

krina

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, fresh and lovely staff !!
Stayed 1 night in Dec 2024

10/10 Excellent

Wendy

Liked: Cleanliness, amenities, property conditions & facilities
Wonderful place to stay!! Customer service super friendly and helpful. Breakfast was very good and our room was excellent.
Stayed 1 night in Dec 2024

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities
Will visit again soon. Thank you!
Stayed 1 night in Sep 2024

8/10 Good

Luis

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No closets in rooms
Stayed 1 night in Dec 2024

10/10 Excellent

Leanna

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2024

10/10 Excellent

Joyce

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was very presentable. It was clean and the staff was extremely helpful and friendly.
Stayed 1 night in Nov 2024

6/10 Okay

Claudine

Travelled with family
Liked: Amenities
Disliked: Staff & service
Staff are front desk did not dress professionally ; made it difficult to determine if they were guess our employees. Tv and heating system did work so well. Hard to shut off heating system after it makes clunking noise after a free hours of operation. Bare minimum hotel, no drawers but shelves to put your clothes; no lamp for desk to work on.
Stayed 1 night in Nov 2024

10/10 Excellent

Theresa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was as described. Very clean. Friendly staff.
Stayed 1 night in Nov 2024

10/10 Excellent

Margaret

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Property well kept,bed very comfortable,staff friendly. Room was facing main road, very noisy and guest upstairs walking so hard it was annoying. Nextdoor guests making noises throughout the night.Hope for a quieter room next time we visit
Stayed 2 nights in Nov 2024

10/10 Excellent

philip

Stayed 1 night in Nov 2024

10/10 Excellent

Estrella

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
they served vegetarian sausages! food is superb
Stayed 1 night in Nov 2024

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities
My stay was comfortable
Stayed 2 nights in Nov 2024

8/10 Good

Michelle

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Friendly and helpful staff.
Stayed 3 nights in Nov 2024

10/10 Excellent

Sandy

Stayed 1 night in Oct 2024

10/10 Excellent

Carlie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
After having to leave a nasty hotel property near by the staff was so friendly and so kind to us. They went above and beyond to make up feel better and safe!
Stayed 2 nights in Nov 2024

2/10 Terrible

Jazmin

Travelled with family, Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
I found hair that was not mine everywhere including in the bed and I was distraught bc I’m pregnant and I was exhausted ! I found hair including pubic hairs in the shower and on the toilet that were not mine bc I hadn’t used it yet I am disgusted ! Will never be back here again
Stayed 1 night in Nov 2024

6/10 Okay

Alan

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
Stayed 1 night in Nov 2024

10/10 Excellent

Guy

It was clean, fresh and nicely decorated. We enjoyed the variety at the breakfast as well as the cute cubby areas to eat. We will definitely come again!
Stayed 1 night in Oct 2024

10/10 Excellent

Linda

Loved the simplicity and practicality of the decor, and especially appreciated the walk-in shower.
Stayed 1 night in Oct 2024

10/10 Excellent

Carolyn

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was set in a great location and had a good assortment for breakfast.
Stayed 1 night in Oct 2024

8/10 Good

Robert

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Tru is just the basics, good for short stay, would like the bathroom to have optional heating liked the absence of rugs, bedding to not go to the floor also good.
Stayed 1 night in Oct 2024

4/10 Poor

Pearl, Columbia

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Front desk lady was superb, although overworked. A particular cleaning staff we encountered in the hall was totally rude. The room was way too tiny, even for a standard size.
Stayed 3 nights in Oct 2024

8/10 Good

Lori

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really liked Issac. He was very helpful about places to eat and he was very friendly. What we didn't like was that their were dogs everywhere. I like dogs but there is a place for them and it's not at a hotel. There maybe people allergic and they have to take a backseat to a dog. That's very sad. Your know people let their animals sleep in bed with them and I think its very wrong for those that do not care for pets in their house. We heard a dog barking down the hall from us off and on all night the first night we were there. It's just wrong. In the past dogs weren't allowed and hotels were still busy.
Stayed 2 nights in Oct 2024