2/10 Terrible
Junyi
4 Jan 2025
Just describe my experience, terrible and scary, and the staff’s attitude and words made no sense to me. After checking in, the hotel staff allocate me a room and when I open the door, a man was lying in the dark and said hello to me. I was scared and close the door immediately. I went to ask the hotel staff and she was quite indifferent and said everyone would make mistake, her attitude made me feel it was my problem to care about this mistake. I felt unsafe , seems that anyone could come to open the hotel door “by mistake”. Because I don’t have a roommate, I left there and pick another hotel. Before I left, I want to dispute my booking, the staff gave a fake email and refuse to give any phone number. She claimed that it was their manager’s email and I could send email to him, but actually it was email for someone who was not in their hotel. Never get such bad experience among all my bookings on Expedia so far.
Junyi
Stayed 1 night in Dec 2024