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Arenas Resort Victoria-Lauberhorn

3.0 star property
Family-friendly ski hotel with a full-service spa
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Arenas Resort Victoria-Lauberhorn

Terrace/patio
Sauna, hot tub, steam room, hot stone massages, sports massages
Hypo-allergenic bedding, in-room safe, desk, blackout curtains
Panoramic Double Room, Mountain View (Jungfrau) | View from room
Mini-golf

Reviews

8.8 out of 10

Excellent

Guests liked:

Friendly staff

Popular amenities

  • Gym
  • Hot tub
  • Bar
  • Spa
  • Housekeeping
  • Pool
The price is AU$376
includes taxes & fees
4 Dec - 5 Dec

Room options

Available filters for rooms
Showing 9 of 9 rooms

View all photos for Economy Double Room

Economy Double Room

Economy Double Room

Highlights

Heating
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Private bathroom
Hairdryer
Bathrobes
Satellite channels
  • 14 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Economy Double Room, Mountain View

Economy Double Room, Mountain View

Economy Double Room, Mountain View

Highlights

Heating
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Private bathroom
Hairdryer
Bathrobes
Satellite channels
  • Sleeps 2
  • 1 Double Bed

View all photos for Comfort Single Room

Comfort Single Room

Comfort Single Room

Highlights

Heating
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Private bathroom
Hairdryer
Bathrobes
Satellite channels
  • 14 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Family Room

Family Room

Family Room

Highlights

Heating
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Private bathroom
Hairdryer
Bathrobes
Satellite channels
  • 33 sq m
  • Sleeps 4
  • 4 Double Beds

View all photos for Gallery Room

Gallery Room

Gallery Room

Highlights

Heating
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Private bathroom
Hairdryer
Bathrobes
Satellite channels
  • Sleeps 5
  • 5 Single Beds

View all photos for Superior Double Room, Mountain View (Jungfrau)

Hypo-allergenic bedding, in-room safe, desk, blackout curtains

Superior Double Room, Mountain View (Jungfrau)

Highlights

Heating
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Private bathroom
Hairdryer
Bathrobes
Satellite channels
  • Mountain view
  • Sleeps 2
  • 2 Single Beds

View all photos for Panoramic Double Room, Mountain View (Jungfrau)

Hypo-allergenic bedding, in-room safe, desk, blackout curtains

Panoramic Double Room, Mountain View (Jungfrau)

Highlights

Heating
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Private bathroom
Hairdryer
Bathrobes
Satellite channels
  • 18 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Comfort Double Room

Hypo-allergenic bedding, in-room safe, desk, blackout curtains

Comfort Double Room

Highlights

Heating
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Private bathroom
Hairdryer
Bathrobes
Satellite channels
  • 16 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Triple Room

Hypo-allergenic bedding, in-room safe, desk, blackout curtains

Triple Room

Highlights

Heating
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Private bathroom
Hairdryer
Bathrobes
Satellite channels
  • 22 sq m
  • Sleeps 3
  • 3 Single Beds

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The price is AU$420
includes taxes & fees
19 Dec - 20 Dec
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About the area

Map
Wengen, Lauterbrunnen, BE, 3823

What's nearby

  • Wengen-Mannlichen Cable Car - 1 min walk - 0.1 km
  • Ski Lift Wengen - Mannlichen - 7 min walk - 0.6 km
  • Lauterbrunnen Cable Car - 71 min drive - 32.4 km
  • Staubbach Falls - 73 min drive - 33.6 km
  • Trummelbach Falls - 75 min drive - 35.9 km

Getting around

  • Wengen Station - 1 min walk
  • Bern (BRN-Belp) - 109 min drive

Restaurants

  • ‪Horner Pub - ‬71 min drive
  • ‪Restaurant Weidstübli - ‬73 min drive
  • ‪BASE Cafe - ‬72 min drive
  • ‪Flavours - ‬71 min drive
  • ‪Berghaus Männlichen - ‬39 min drive

About this property

Arenas Resort Victoria-Lauberhorn

Family-friendly hotel in the city centre
You can look forward to a corner/local shop, a terrace and shopping on-site at Arenas Resort Victoria-Lauberhorn. Skiers and snowboarders can spend time on the slopes at this hotel, which offers ski passes and ski storage. Treat yourself to a massage at the on-site spa. Enjoy a meal at the two on-site restaurants. Enjoy the gym, as well as activities such as ice skating. Stay connected with free in-room WiFi, and guests can find other amenities, such as mini golf and a garden.
Additional perks include:
  • An indoor pool with sunloungers
  • Bike hire, multilingual staff and meeting rooms
  • Laundry services, a vending machine and tour/ticket information
  • Massage treatment rooms, a lift and luggage storage
  • Guest reviews speak highly of the pool, helpful staff and location
Room features
All 120 rooms have comforts such as dressing gowns, as well as thoughtful touches such as free WiFi and safes.
More conveniences in all rooms include:
  • Bathrooms with showers and hairdryers
  • Flat-screen TVs with satellite channels
  • Wardrobes/cupboards, heating and daily housekeeping

Languages

English, French, German, Italian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • 2 restaurants
  • A bar/lounge

Family friendly

  • Arcade/game room
  • Grocery/convenience store
  • Indoor pool
  • Mini golf
  • Playground

Conveniences

  • ATM
  • Grocery/convenience store
  • Hair salon
  • Limited-hour front desk
  • Luggage storage
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Meeting rooms

Outdoors

  • Garden
  • In the mountains
  • Pool loungers
  • Terrace

Full-service spa

  • 2 treatment rooms
  • Hot stone massages
  • Sauna
  • Spa open daily
  • Spa tub
  • Sports massages
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Handrails in stairways
  • Height-adjustable showerhead
  • Lift

More

  • 5 floors
  • Banquet hall
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

More

  • Desk
  • Heating
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 10 PM
Early check-in subject to availability
Early check-in fee: CHF 40
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 10 AM
Late check-out subject to availability
Late check-out fee: CHF 40

Special check-in instructions

The front desk is open daily from 7:30 AM - 10 PM
Guests will receive an email 24 hours before arrival with check-in instructions; front desk staffed during limited hours
If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation
For more details, please contact the property using the information on the booking confirmation
Wengen is in a car-free zone and can be reached only by train.

Renovations and closures

The property will be renovating from 19 August 2024 to 16 December 2024 (completion date subject to change). The following areas are affected:
  • Exterior
Renovation work will only be conducted during working hours on weekdays. Every effort will be made to minimise noise and disturbance.

Access methods

Front desk (limited hours)

Pets

Pets are allowed for an extra charge of CHF 25 per pet, per night
Food and water bowls are available

Children and extra beds

Children are welcome
Cots (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city and collected at the property. Exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: CHF 3.40 per person, per night for adults; CHF 1.20 per night for guests aged 6-16 years old. This tax does not apply to children under 6 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: CHF 25 per pet, per night
  • Early check-in fee: CHF 40 (subject to availability)
  • Late check-out fee: CHF 40 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards, debit cards, mobile payments and cash
Mobile payment options include: Google Pay, Apple Pay and TWINT
Safety features at this property include a fire extinguisher, a security system and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
Guests under 14 years old are not allowed in the fitness facility, and guests under 12 years old are only allowed in the swimming pool and hot tub with adult supervision
Guests under 4 years old are not allowed in the spa, and guests under 12 years old are only allowed with adult supervision

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 3 stars.

Property is also known as

Hotel Lauberhorn
Hotel Victoria Lauberhorn
Hotel Victoria Lauberhorn Wengen
Victoria Lauberhorn
Victoria Lauberhorn Hotel
Victoria Lauberhorn Wengen
Hotel Victoria-Lauberhorn Wengen
Victoria-Lauberhorn Wengen
Hotel Victoria-Lauberhorn Lauterbrunnen
Victoria-Lauberhorn Lauterbrunnen
Arenas Resort Victoria-Lauberhorn Wengen
Arenas Victoria-Lauberhorn Wengen
Arenas Victoria-Lauberhorn
Hotel Arenas Resort Victoria-Lauberhorn Wengen
Wengen Arenas Resort Victoria-Lauberhorn Hotel
Hotel Arenas Resort Victoria-Lauberhorn
Hotel Victoria Lauberhorn
Arenas Victoria Lauberhorn
Arenas Resort Victoria Lauberhorn
Arenas Resort Victoria-Lauberhorn Hotel
Arenas Resort Victoria-Lauberhorn Lauterbrunnen
Arenas Resort Victoria-Lauberhorn Hotel Lauterbrunnen

Frequently asked questions

Does Arenas Resort Victoria-Lauberhorn have a pool?

Yes, this property has an indoor pool.

How much does it cost to stay at Arenas Resort Victoria-Lauberhorn?

As of 3 Dec 2024, prices found for a 1-night stay for 2 adults at Arenas Resort Victoria-Lauberhorn on 4 Dec 2024 start from AU$363.80, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Arenas Resort Victoria-Lauberhorn pet-friendly?

Yes, pets are allowed at this property. There's a fee of CHF 25 per pet, per night.

How much is parking at Arenas Resort Victoria-Lauberhorn?

This property doesn't offer parking.

What time is check-in at Arenas Resort Victoria-Lauberhorn?

Check-in start time: 3 PM; check-in end time: 10 PM. Early check-in is available for a fee of CHF 40 (subject to availability). Late check-in is available during limited hours.

What time is check-out at Arenas Resort Victoria-Lauberhorn?

Checkout is at 10 AM. Late checkout is available for CHF 40 (subject to availability).

Where is Arenas Resort Victoria-Lauberhorn located?

Located near the slopes, this Lauterbrunnen hotel is situated in the mountains, and is within a 5-minute walk of Grindelwald - Wengen Ski Area, Wengen LWM and Wengen-Mannlichen Cable Car. Mini Golf Wengen and Mannlichen Mountain are just steps away. Wengen Station is only a 1-minute walk.

Arenas Resort Victoria-Lauberhorn Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 329 out of 575 reviews" "
Rating 8 - Good. 176 out of 575 reviews" "
Rating 6 - Okay. 44 out of 575 reviews" "
Rating 4 - Poor. 14 out of 575 reviews" "
Rating 2 - Terrible. 12 out of 575 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

renee, medicine hat

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was excellent
Stayed 1 night in Oct 2024

6/10 Okay

Valerie

Stayed 2 nights in Oct 2024

10/10 Excellent

Wai Lok

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best hotel and view. Not much choice for food after dark. There is also some construction.
Stayed 2 nights in Oct 2024

10/10 Excellent

Bryce

Travelled with partner
The room we had was small, but nice and adequate for our needs. The breakfast buffet was good. We were hoping to use the spa but it closed early enough that we weren’t able to use it by the time we got back to the hotel after dinner.
Stayed 1 night in Sep 2024

8/10 Good

Chetan

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Hotel is located right in front of the train station which is quite convenient. Break fast is good. Staff service is not of a great quality. We reached early and kept the luggage in the store room as room was not ready. That is understood. However, staff at the reception could have given us the City voucher( knowing we were already there to check in )which can be used to get discount while visiting Trummelbach falls. Hotel doesn't provide Kettle for boiling/hot water in the room which is a major drawback. We are used to drink tea. Hot water from the coffee machine smells coffee taste and didn't good for tea. We were told to get boiling water from the hotel restaurant. However, restaurant staff provided boiling water once and while asking for the second time, restaurant staffs tone was not good and told us that this was the last time he is providing boiling water and will charge for any boiling water need. Lady in the breakfast room seems to be rude. We feel that hotel doesn't care for the customers.
Stayed 3 nights in Oct 2024

6/10 Okay

Zuhaib

Travelled with group
Liked: Amenities, property conditions & facilities
Hotel was decent, views from hotel were very nice, breakfast was nice and the SPA was excellent. The area was really really quiet and there’s not much to do. 20-30 train away from Lauterbrunnen. People there aren’t very friendly. Experienced racism there as a brown man (not in hotel, in and around the area)
Stayed 1 night in Oct 2024

8/10 Good

Jaclyn

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
In a really convenient location in the heart of Wengen, had an excellent buffet breakfast, and the spa/pool are absolutely wonderful. There was a bit of noise owing to the proximity to the train station and some of the construction taking place, but nothing outrageous. Would absolutely go back.
Stayed 2 nights in Oct 2024

10/10 Excellent

MATT

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a wonderful stay! The building is a bit dated, but the staff was wonderful and having access to the spa and a morning breakfast buffet was an amazing plus!
Stayed 3 nights in Aug 2024

2/10 Terrible

Randall

Unable to get there no knowledge of need for train transport
Stayed 1 night in Sep 2024

10/10 Excellent

Frederick

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly and helpful staff. The hotel was having some refurbishment but that didn't detract from our experience. The spa was very good with sauna and steam room and a large swimming pool.
Stayed 10 nights in Sep 2024

6/10 Okay

Vinay, Frisco

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Close to train station. Rooms are very small. Pool. Jacuzzi etc are excellent
Stayed 5 nights in Sep 2024

6/10 Okay

Kenny

Travelled with partner
Disliked: Cleanliness, property conditions & facilities
Not a terrible place to stay but just average. An older property that needs some renovation. There are much nicer, smaller hotels in Wegen for the price.
Stayed 1 night in Sep 2024

10/10 Excellent

Sandra

Stayed 1 night in Aug 2024

8/10 Good

Sathiya, Leesburg

Travelled with family
Liked: Cleanliness, staff & service, amenities
Same menu for Breakfast every day. So if staying more than a couple of days, it gets boring
Stayed 4 nights in Sep 2024

6/10 Okay

Joshua

Travelled with partner
Average place, but I don’t think there’s much to choose from in the area.
Stayed 1 night in Sep 2024

2/10 Terrible

Shailesh

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Nothing Check in lady was horrible. Not knowledgeable, No respect to customer and proudest
Stayed 6 nights in Aug 2024

6/10 Okay

Jiewei

Liked: Staff & service
Disliked: Property conditions & facilities
The location is great which is next to train station and COOP. The entire hotel is under remodel. We did not know when we booked. The hotel should give guest a reasonable discount for that. The room is tiny, not too much space to put luggages. We stayed there for 5 nights, the breakfast are same, we are tried on the last day.
Stayed 5 nights in Sep 2024

10/10 Excellent

Dwight, Mason

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was super helpful and kind…especially since they were packed full with Marathoners. Great breakfast buffet each morning and nice downtown location. Portions of the hotel is under restructuring with scaffolding on mountain side but that didn’t bother us. We didn’t have a chance to take advantage of the “wellness” parts of the hotel (pool, etc). Enjoyed it and would stay a gain. They should probably offer reduced pricing considering the construction but IF they are selling out then probably don’t have to.
Stayed 3 nights in Sep 2024

8/10 Good

Sasan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location was perfect. Right next to the train station and walkable around the beautiful intimate town Wengen. The staff were so nice and friendly and they gave us a room with an amazing view from the balcony. The breakfast was very good for the price we paid. My only suggestions would be the bed needs a sheet. We had to use the bed duvet as a cover which had a very rough and poor quality fabric like their pillow cover. Also would be nice if the room had some kind of AC. Overall we had a pleasant time at this hotel and I highly recommend it.
Stayed 3 nights in Aug 2024

10/10 Excellent

Sanket

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful quiet place and very good location near Wengen Train Station
Stayed 2 nights in Aug 2024

10/10 Excellent

Yuna, Brooklyn

Stayed 1 night in Aug 2024

4/10 Poor

Abdolhamid

Liked: Cleanliness, staff & service, property conditions & facilities
Best view
Stayed 3 nights in Aug 2024

6/10 Okay

Kym

Travelled with family
Great location. Very small bathroom. A bit smelly carpet. Overall is good.
Stayed 4 nights in Aug 2024

6/10 Okay

Abdul

Stayed 3 nights in Aug 2024

10/10 Excellent

Julie

Stayed 1 night in Jul 2024