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"Lovely old property, lots of character and charm. Staff are friendly and welcoming, some I feel are under pressure from senior management, It feels like they are short staffed. Which adds pressure to the rest. But they cope with a smile. Be nice to see more staff which would definitely increase the customer experience and enjoyment. Word of mouth is the biggest compliment to any business. Thank you to all the staff on the front line."

"I am a regular guest of the Holiday Inn, Abbots Lane, Colchester and have always found the hotel both inviting and comfortable. The staff are excellent and always friendly and helpful. I’ve dined in the restaurant on many occasions and the meals have all been excellent with a wide variety of menu choices. I would highly recommend a stay here! "

"Stayed for two nights , staff were very friendly, bed comfortable and food was very good "

"All good"

"All good "

"Lovely clean huge room beds very comfortable modern room all usual facilities.staff very kind and helpful. Quiet hotel even though a lot of people staying there.able to have dinner there which was nice and reasonable for a hotel breakfast was buffet from full English to toast and cereals and danish pastries .first time for me to stay at a best western hotel , it won’t be the last,"

"Really nice place to stay."

"Great room, very clean and spacious "

"everything was lovely.. beautiful views.. just needed air-con in our room!"